Agile-ish 5 Leadership Mistakes Diluting Your Transformation Jesse Fewell June 27, 2018

Transcription

1 Agile-ish 5 Leadership Mistakes Diluting Your Transformation Jesse Fewell June 27, 2018

2 Jesse Fewell Global Agile Coach & Trainer Co-Author, Agile Practice Guide Worked in diverse settings Founder, VirtuallyAgile Certified Enterprise & Leadership Coach

3 `agile ish adjective 1. Afflicted by an unholy combination of old behaviors and new practices 2. Frustrated by being stuck between expectations and reality 3

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5 Our agile journey feels like this but isn t it supposed to be like this?

6 Afflicting leaders at all levels Team Lead Manager Executive Senior Doer Direct Reports Leader of Leaders MECHANICS MEANING MISSION

7 Afflicting leaders at all levels Team Lead Manager Executive CI/CD is broken Quality Sucks Our Brand is taking a hit I m So FRUSTRATED! They should just listen to me I m So FRUSTRATED! They should just listen to me I m So FRUSTRATED! They should just listen to me

8 5 Agile Leadership Issues A Common FRUSTRATION Caused by An Honest MISTAKE Fixed by A Challenging RECOMMENDATION 8

9 Let s say it together I m a Leader and I m going to change that 9

10 Leadership Frustration #1 The team isn t on board Why can t they see this way is easier? They re just going through the motions This is a critical initiative, but I m not seeing the sense of urgency Team Lead Manager Executive 10

11 This is just a fancy way of getting us to work more hours This is her latest fad. Let s just wait it out. Why are we doing this? Nothing s wrong. 11

12 Mistake #1 Under-Communicating I m so tired of explaining this Should they just follow my lead? I ve posted our core values. What else is there? Team Lead Manager Executive 12

13 Let s say it together I m a Leader and I m going to change that 13

14 Communicate Methodically A D K A R Awareness Desire Knowledge Ability Reinforce Why? WIIFM? WHAT? HOW? WHO? 14

15 Communicate Methodically We skip this and jump straight to training and policy A D K A R Awareness Desire Knowledge Ability Reinforce Why? WIIFM? WHAT? HOW? WHO? 15

16 Sample Talking Points Aren t you tired of fixing your own bugs? This practice creates the data showing how overcommitted we are We have an existential threat, and we need to respond Team Lead Manager Executive 16

17 Use Repetition, Not Authority 21 percent of project managers with no direct power over team members used redundant communication, compared to 12 percent of managers with direct authority. And 54 percent of managers without direct power combined an instant communication with a delayed communication, compared to 21 percent of managers with power.

18 Leadership Frustration #2 It s not sticking Why is this so hard for them? I sent them to training, but I don t see changed behavior We ve tried, but I see us reverting to old habits Team Lead Manager Executive 18

19 In order to get THIS stateofagile.versionone.com 19

20 you must do THIS stateofagile.versionone.com 20

21 you must do THIS Sloppy execution Sporadic practice Old habits Not happening stateofagile.versionone.com 21

22 Mistake #2 Right Agile, Wrong Team BDD is the answer, because it s nextgen We need more ideation, because it transformed my last company We re going agile, because Gartner recommends it Team Lead Manager Executive 22

23 Confirmation Bias What got you here won t get you there No journey is the same 23

24 Let s say it together I m a Leader and I m going to change that 24

25 Find your Agile, THEN Formalize it Find the Genetic Code for Control and Rewrite It For them, it was vacation approvals For you, is it expenditure approvals? Go / No-Go decisions? 25

26 Understand Change Virginia Satir Change 26

27 The Agile Leadership challenge: Be Impatient with the status quo, but patient with the people in it 27

28 Leadership Frustration #3 Limited Impact WE VE improved, but now outside issues are impacting us We could do so much more, if only they would let us We ve done all this work, but where s the agility? Team Lead Manager Executive 28

29 Expectations Schedule Today: Requirements Design Build Test Next Month: R D B T R D B T R D B T Next Quarter: R D B T R R R D D D R R R B B B D D D R T T T B B B D T T T B T R D B T 29

30 Reality Well, at least IT is agile Requirements Design B B B Test Launch

31 Reality Well, at least IT is agile Requirements Design B B B Test Launch We have to use these vendors Requirements D B T D B T D B T D B T (vendor) Design Build Test Launch

32 Reality Water-SCRUM-Fall Wagile Scrummerfall Well, at least IT is agile Requirements Design B B B Test Launch We have to use these vendors Requirements D B T D B T D B T D B T (vendor) Design Build Test Launch We ve transformed every department to be agile R R R D D D B B B T T T Launch

33 Mistake #3 Going it alone They don t get it, so we ll do it ourselves. We can t wait on them to change. Let s just use Scrum for our department. Other SLT members are not sold, so we ll lead by example. Team Lead Manager Executive 33

34 Where your agile coach says you are

35 Where you are REALLY

36 Let s say it together I m a Leader and I m going to change that 36

37 Invite others to the table

38 Is it about YOU and YOUR AGILE? 38

39 Is it about YOU and YOUR AGILE? Leadership involves influencing outward as much as inward Broader, hybrid agility is better than Silo beautiful agile 39

40 It is amazing what you can accomplish if you do not care who gets the credit. Is it about YOU and YOUR AGILE? Harry Truman Leadership involves influencing outward as much as inward Broader, hybrid agility is better than Silo beautiful agile 40

41 Leadership Frustration #4 Overwhelmed I m too busy for vacation We don t have enough resources I have two dozen formal goals for this FY Team Lead Manager Executive 41

42 Mistake #4 Over-commitment But it s my job to over-perform I can t stop them from approving so many projects We can t afford to miss any opportunities Team Lead Manager Executive 42

43 Sound familiar? VOLUME over value QUANTITY over quality Mentally fragmented Everything gets delayed 43

44 Let s say it together I m a Leader and I m going to change that 44

45 What s your 1 thing? Hedgehog Principle and Southwest Airlines 45

46 What s your 1 thing? Hedgehog Principle and Southwest Airlines 46

47 NO is a positive word Ackowledge the request Explain your position Offer alternative(s) 47

48 Leadership Frustration #5 Lack of Talent I m the only one who can do it right I feel like a voice crying in the wilderness It s lonely at the top Team Lead Manager Executive 48

49 Mistake #5 Forgetting about yourself Once I get these done, then I can go to training But isn t it the doers who need the most growth? I can t show weakness. I m the role model Team Lead Manager Executive 49

50 Look in the mirror It starts with YOU Hero Syndrome Everyone has Blind Spots 50

51 Let s say it together I m a Leader and I m going to change that 51

52 When was your last 360? Where I think I am Where my team thinks I am Leadership perceived is Leadership achieved 52

53 Leadership perceived is Leadership achieved 53

54 Scaling your influence From DOING to DELEGATING From articulating METHODS to GOALS From SUPERVISING to BUILDING COMPETENCY 54

55 Leadership growth is about letting go Scope Executive Manager Detail Team Lead

56 Get outside help 56

57 The 5 Well-intentioned Agile Leadership Mistakes 1. Under-communicating 2. Right Agile for Wrong People 3. Going it alone 4. Over-commitment 5. Forgetting about yourself

58 Q&A Linkedin.com/in/jessefewell 58

59 Thank you for attending Jesse Fewell Date