THE END TO END COMMUNICATIONS PARTNER OF CHOICE RESELLER OPTUSINC.COM

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1 THE END TO END COMMUNICATIONS PARTNER OF CHOICE RESELLER 1 INFO@OPTUSINC.COM OPTUSINC.COM

2 COMMUNICATIONS PARTNER OF CHOICE OPTUS IS THE INNOVATIVE PARTNER OF CHOICE IN THE BUSINESS COMMUNICATIONS WORLD. We offer an end-to-end approach to complex communications challenges to national multi-site enterprise organizations, large campus institutions and enterprise resellers. We design and deploy solutions with products and support while managing and maximizing systems with lifecycle and business continuity services. We deliver fast and scalable service to thousands of locations through our nationwide service network. With the best team in the business, everything we do is built on the foundation of trust and integrity. OUR MISSION At Optus, we solve complex communications challenges facing many of our authorized resellers while building a partnership that improves sales. Our goal is to help you grow while offering the technical support, training and business assistance you need to close the sales in your community. We are invested in your success. 2 INFO@OPTUSINC.COM OPTUSINC.COM

3 WHY OPTUS? OUR RELATIONSHIP WITH OUR PARTNERS IS SIMPLE. WE SUCCEED BY HELPING THEM SUCCEED. At Optus, we offer a comprehensive suite of services and support to help our partners get the most out of their clients existing communications system by extending the lifecycle of older equipment. Additionally, when ready, we assist them when it comes to helping customers migrating to the latest technology. OUR VALUE STARTS HERE BUSINESS INTEGRITY An Optus partnership is based on integrity. We are committed to the highest standards of excellence. ROI FOCUS Everywhere we see a partner investment in telecom or data, we relentlessly look to increase the return. PARTNERSHIP PRIORITY We approach partnerships with a commitment to making your success our goal. That s how we measure our success. LEVERAGING RESOURCES By leveraging our service network, inventory, support staff and more, our partners can do more with less. SOLE POINT OF CONTACT We provide single-source accountability that makes everything easier and simpler for our partners. MUTUAL SUCCESS With a financial focus on delivering superior business results to our partners, we grow by growing their profits. #1 DEALER IN THE COUNTRY 3 INFO@OPTUSINC.COM OPTUSINC.COM

4 RESELLERS SOLUTIONS THE BENEFITS TO BEING AN OPTUS RESELLER ADD UP. There are great business advantages to joining the Optus team as an authorized reseller. Scalable, affordable products and solutions are the foundation of the Optus Authorized Reseller Program. Our goal is to help you make money and offer the best services to your customers. You can count on us to provide the critical tools your organization needs to get up to speed quickly and effectively. NEW PRODUCTS We offer the best prices on new products. We have also mastered warehousing and distribution, and our resellers benefit by offering quick response shipping on replacement parts using our large, in-stock inventory. REFURBISH New isn't the only option for equipment. We offer many types of refurbished phones and systems. Refurb savings lets you be more competitive and more profitable. TECHNICAL SUPPORT You will receive ongoing technical support from Optus for troubleshooting and problem resolution. REPAIR DEPOT We have a certified in-house repair facility with component level systems and capabilities offering 24-hour emergency repair services. We can have your equipment up and running in no time. INSTALLATION Expert installation with no downtime is one of our specialties. As a resource to our resellers, our install capabilities expand your capacity. Outsource installations to Optus and leave the headaches to us. SALES SUPPORT We offer an inside sales account manager who helps with landing business. As your dedicated, single point-ofcontact, the account manager ensures your success. We also offer the strongest pre- and post-sales support for OEM dealer programs. 4 INFO@OPTUSINC.COM OPTUSINC.COM

5 SUPPORT OUR SUPPORT TEAM BECOMES AN EXTENSION OF YOUR SUPPORT TEAM WITH OVER 275 CERTIFICATIONS, WE HAVE THE KNOWLEDGE YOU NEED. TRAINING We offer all customers training that will enable you to operate and configure your new equipment and services. MULTI-TIER We offer three levels of maintenance and support, as well as a custom option. We ensure your organization receives the exact support it needs. SERVICE REQUESTS Emergency response within two hours regardless of which bundle you subscribe to, and a response to your non-emergency within 48 hours. WAREHOUSING & STORAGE We stock a large quantity of inventory in our warehouse facility, ensuring our customers can continue to extend the lifecycle of their system. TELECOM COORDINATION Large companies use a large number of vendors and services. We consolidate and centralize those into a single invoice and report. VENDOR MANAGEMENT We ease the logistical headache of managing vendors by providing centralized, unified consulting/agency services. 5 INFO@OPTUSINC.COM OPTUSINC.COM

6 CHANNEL PROGRAMS AND PARTNERSHIP OPPORTUNITIES WHEN YOU PARTNER WITH OPTUS, YOU RECEIVE THE BEST. BEST PRICES, BEST SERVICE, BEST SUPPORT. Scalable, affordable products and solutions are the foundation of our authorized channel programs. Count on us to provide the critical tools your organization needs. Our goal is to provide you with the highest possible return on our partnership. We ensure your success by focusing on two pillars: margins and enablement. Our program for resellers gives you a higher level of ownership over the margins you make. We are here to help you make money. Optus offers unique discount levels for our authorized resellers. With Optus, the more products you sell, the more discounts you receive. We keep you on the competitive edge. You can count on us to provide the critical tools your organization needs to get up to speed quickly and effectively. WE SUPPORT THE BEST BRANDS OPTUS DISCOUNT TIERS SAVE YOU MONEY. THE MORE YOU BUY, THE MORE YOU SAVE. Optus offers unique discount levels for our authorized resellers. With Optus, the more products you sell, the more discounts you receive. We keep you on the competitive edge. You can count on us to provide the critical tools your organization needs to get up to speed quickly and effectively. The strength of our technology partnerships goes hand in hand with the strength of our core services. We've teamed up with many of the best names in advanced communications manufacturing, in both telephony and peripherals, to bring our customers the best products at the best prices. 6 INFO@OPTUSINC.COM OPTUSINC.COM

7 SERVICES OUR INNOVATIVE SERVICES DELIVER SUPERIOR BUSINESS RESULTS THERE IS AN OPTUS SERVICE FOR EVERY COMMUNICATIONS CHALLENGE. Our suite of services are designed to provide a costeffective extension of your client systems. Then, when you're ready, we can help you migrate them to the latest technology. As an end-to-end communications provider, Optus services stretch from customized concept and design to seamless implementation to full on-site and remote support. For 25 years, we've helped customers save millions of dollars while overcoming phone system and information technology challenges. Let us help you get the most from your investment, too. 7 INFO@OPTUSINC.COM OPTUSINC.COM

8 ENTERPRISE RESELLERS & PHONE EQUIPMENT SOLUTIONS OUR VALUE-ADDED SERVICES ARE JUST ANOTHER WAY WE OFFER SUPPORT TO OUR ENTERPRISE RESELLERS. When you become an enterprise reseller with Optus you benefit by leveraging our core strengths and resources to expand the services you can offer which allows you to stay focused on what you do best. DEPLOYMENT With our advanced staging program for resellers, we handle all setup in-house, and then put a certified technician on-site to complete the install for your customer. INVENTORY MANAGEMENT We have mastered warehousing and distribution, and our resellers benefit by offering quick response shipping on replacement parts using our large, in-stock inventory. REPAIR & REFUBISH As pioneers in the refurbished equipment industry, we offer attractive alternatives to new solutions, increasing your competitive advantage and lowering your customer's cost. ASSET RECOVERY Optus offers key advantages for resellers charged with recovering assets as part of an upgrade or migration. WHY OPTUS We handle all the hassles or headaches associated with large, complex asset recovery scenarios. SIMPLE. Turnkey removal & disposition of old telecom equipment SAFE. Data cleansing to ensure sensitive information is protected Resellers that leverage Optus can rest assured that everything, from discarded data, responsible recycling, e-waste compliance and more, is handled properly. SECURE. Compliance with e-waste and other regulations 8 INFO@OPTUSINC.COM OPTUSINC.COM

9 AFTERMARKET As hardware ages it breaks down. Optus Repair Depot and our extensive inventory of aftermarket parts let customers send us their broken units in exchange for a fully functioning refurbished version. With Optus Inventory Management, we can house customer owned inventory in our warehouse, ensuring replacement parts are always available. When the time comes to move on from a retired platform, Optus will buy your old system back. REFURBISH REPAIR DEPOT ASSET MANAGEMENT & BUY BACK INVENTORY MANAGEMENT DEBUNKING THE MYTHS OF BUYING AFTERMARKET EQUIPMENT MYTH Inferior Products? REALITY Not Reliable? No Warranty? No Technical Support? Outdated Technology? 9 INFO@OPTUSINC.COM OPTUSINC.COM

10 MANY TELECOM DEPARTMENTS DOUBLE THEIR EQUIPMENT EXPENSES BY REPLACING PHONES THAT COULD BE REPAIRED SERVICE DELIVERY DELIVERY PLANNING COMPETITIVE ADVANTAGE Our goal is to help you make money and offer the best services to your customers. You can count on us to provide the critical tools your organization needs to get up to speed quickly and effectively. An Optus resource can develop and propose a solution based on customer requirements. Our aftermarket solutions, buy back and trade in create cost saving and/or free up capital, making our resellers more competitive. And with Optus multitier discouting, the more you buy, the more you save. 10 INFO@OPTUSINC.COM OPTUSINC.COM

11 PARTNERS SUPPORTING THE STRONGEST NAMES IN BUSINESS OPTUSINC.COM

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