Download the Android App: Call today to get started! option2 RealGreen.com/brochures

Transcription

1 Download the Android App: Call today to get started! option2 RealGreen.com/brochures

2 Mobile Live is an Android-based application, which can be used on any Android 2.2 device or greater! It allows dynamic route updating and provides real-time vehicle tracking and time clock. Features: NEW! Work Orders! Live Dispatching In Field Estimates Live Truck Tracking Turn-By-Turn Navigation + GPS Precise Geocoding Passive Tracking Production Updates Instant New Service Additions Infield Upsells Sales Messages Time Clock Call Log Day-End Reporting Customer Account Information Voice-Activated Text Entry WiFi Synchronization Condition Images Door-2-Door and 1-Step Sales Hide/Reveal Pricing Page 2 Mobile Live

3 Benefits: Offer same-day service with in-field estimates Track truck speeds and plot them on a map Decreased route costs by reducing miles driven Manage your personnel more efficiently Track vehicle locations and compare them to scheduled routes Monitor application times Dispatch services to your technicians in the field Save money by increasing efficiency Increase production Reduce mileage, fuel and vehicle maintenance costs Respond to service call requests with closest technician Provide easy to read invoices with more detail and information Increase upsell potential Enable & disable Mobile Live features as needed Variable employee security levels Page 3 Mobile Live

4 Products Production Collect information about products that are applied, including the amount of the product used, the size of the area treated, locations where product was used, method of application, application rate, and the specific condition that product was targeting. Production Entry Data Collection: Navigate to property Complete jobs by collecting data: - products used - start/stop times - conditions noted with action lines associated - weather conditions (synced with local station) - print receipt for customer Save office data entry Increase customer communications Live truck tracking Increase customer retention Page 4 Mobile Live

5 Conditions Production Document the conditions found at the customer s property. Condition Codes can enhance your marketing database, as well as give you the ability to close a sale while on site using upsell coupons. Condition codes can also automatically trigger web promotions, as well as after-service or upsell s and letters.* Example: Wild Violets. Today we treated wild Violets in your yard. Violets are a difficult to control weed. It may take up to 3 applications to control. (This will all print out with notes once the customer action line has been created). * Through CAW and Automated Marketing Assistant Auto-Executed Communications additional charges apply. Page 5 Mobile Live

6 Weather Production Record valuable information about the current weather. Required information, such as the temperature, wind direction, wind speed, ph, as well as a subjective rating of the customer s property conditions can also be noted. (Now weather is auto-synced into device). No need to enter any values. Page 6 Mobile Live

7 Communication Production Communicate clearly with your customers using voice-to-text note entry, or type a note on the communication screen. Use quick text, to build and construct company approved customers. Give your customer a personalized message specific feedback about the treatment provided and conditions found on their property. This feature helps improve customer retention, by providing your customers with beneficial information about their property and reinforcing the value of the service you provide. Page 7 Mobile Live

8 Call Log Sales Call Log features: Add calls Make calls View customer contact history while in the field Send alerts/reminders in real time Inter-office communications Page 8 Mobile Live

9 Door-2-Door Sales Door-2-Door features: Street list view Record knock outcomes Record & collect customer information Add prospect addresses Track sales people s position in the field Print/ proposal in the field Record & collect customer information Activate customers on the spot Page 9 Mobile Live

10 Customer Management Sales Add missing customers to your marketing database from the field. With integrated, reverse GPS lookup, easily fill-out the missing address information. Gain new customers to add to direct mail marketing campaigns with a click of a button. Page 10 Mobile Live

11 Estimates Sales Providing quick, estimates while on site is easier than ever with the Estimate feature. Assign estimates to techs or sales people right from Service Assistant in optimized route order! Use the new Estimate Screen to set property sizes and pricing too. Updates information to the office data base. Page 11 Mobile Live

12 Estimates Sales Now you can collect conditions from a property and capture a photo of any problem areas. The images can then be printed on in-field estimates. Leave general program and specific round notes for the technician and provide custom notes to the prospect or active customer. Estimate highlights: Quote prices Create estimate in-field Add new customers in-field Print invoices for services/estimates Upsell based on conditions noted on the property Page 12 Mobile Live

13 Estimates Adding Photos to Estimates Estimates from the field directly to customers and prospects! You can also print full-color estimates onsite with the touch of a button. Mobile Live allows you to close the estimate loop in several ways: Convert estimates into invoiced services and complete production. Activate customers and schedule for production at a later date. Reject estimates and add reject reasons providing valuable information for winning future jobs. Page 13 Mobile Live

14 Printer Production Mobile Live s evolving out in the field technology is certain to facilitate the administrative functions required to successfully run any service organization. The purchase of Mobile Live will also require a monthly subscription fee and data plan from a service provider of your choice. You have four options for printers. The HP Model 100 or 150, for printing on the back of invoices; and the Brother RJ-4030-K or Pocketjet 7 for a thermal receipt. All use bluetooth technology. Brother Pocketjet 7 HP Mobile Printer Brother RJ-4030-K Page 14 Mobile Live

15 TODAY S SERVICE NOTES Timing is crucial for this application. We are applying a complete balanced fertilizer heavy in nutrients to promote root growth with Broadleaf Weed Control Trimec 889 (2,4-d,MCPP,Dicamba). Please keep children and pets off lawn for 1 hour or until dry. Rainfall or any precipitation will help activate this treatment. Your next treatment in 4-5 weeks will kill any new weeds that sprout after this application. Please call us if you have any questions. Thank You. Timing is crucial for this application. We are applying a complete balanced fertilizer heavy in nutrients to promote root growth with Broadleaf Weed Control Trimec 889 (2,4-d,MCPP,Dicamba). Please keep children and pets off lawn for 1 hour or until dry. Rainfall or any precipitation will help activate this treatment. Your next treatment in 4-5 weeks will kill any new weeds that sprout after this application. Please call us if you have any questions. Thank You. Timing is crucial for this application. We are applying a complete balanced fertilizer heavy in nutrients to promote root growth with Broadleaf Weed Control Trimec 889 (2,4-d,MCPP,Dicamba). Please keep children and pets off lawn for 1 hour or until dry. Rainfall or any precipitation will help activate this treatment. Your next treatment in 4-5 weeks will kill any new weeds that sprout after this application. Please call us if you have any questions. Thank You Copyright real green SyStemS Too Much Thatch Can Choke Your Lawn To Death! For many years, professional golf course greens keepers have known that the secret of a beautiful, dense turf is to aerate their courses two or three times each year allowing the healthy grass roots to thrive. Now your lawn, too, can enjoy the benefits of professional aeration. Why Should You Aerate Your Lawn? Controls harmful thatch Increases root development Improves overall plant health Reduces soil problems Increases water retention and lowers overall water bills Today s Service Charge Today s Total Contract Prev. Balance of 08/14/ Please Remit Please pay upon receipt. 1.5 interest charged on all accounts over 30 days. Thank You. please return this portion with payment to insure proper CreDit. thank you. amount CheCK no. l-701 Printing Production On-site invoice, receipt and upsell printing helps you increase customer retention and generate more sales. TODAY I NOTICED TECHNICIAN NOTES PRODUCTS APPLIED TODAY TODAY I NOTICED TECHNICIAN NOTES PRODUCTS APPLIED TODAY 3585 Maplegrove Ct Hazel Park, MI (248) AERATION SpEcIAL SEE REVERSE SIDE FOR ADDITIONAL INFORMATION WE WANT TO HEAR FROM YOU! if you have problems, please let us know. Sometimes problems and questions arise between our visits to your property. Should you ever have questions or need service, just phone our office or return this portion with your comments. ACT NOW AND SAVE $10.00! Regular Price $51.00 Price if ordered by May 31 $41.00 COMMENTS: ADDRESS: Page 15 Mobile Live

16 Route Analyst Report Management REPORT DESCRIPTION % Difference from Planned Miles Deviation between ideal route and what was taken by technician Scheduled Production Miles Miles as determined by MapPoint for the associated route of stops that were scheduled for a given day Ideal Production Miles Miles as determined by MapPoint for the associated route of stops completed for a given day Actual Miles Sum of miles recorded by mobile GPS unit Max Speed Maximum speed as recorded by mobile GPS unit Scheduled Revenue Total value of invoices scheduled for route for a given day Production Revenue Total value of invoices completed for route for a given day Scheduled Production & Service Call Stops Total number of production and service call stops scheduled for technician s route for a given day Production & Service Call Stops Total number of production and service call stops completed for technician s route for a given day Average Time at Production Stop Total time, as recorded in handheld data, where technician started and stopped timer; or as entered as a posted production duration, divided by the total number of serviced stops for a given day Average Size Average size of locations on route to be serviced for a given day Production $/HR (Drive) Total production dollars / total length of drive time (time of last GPS data point first GPS data point) Production $/HR (Work) Total production dollars / total service time (time on lawn or at service location) Min / Unit Total time at serviced stops / total combined size of all service stops Start/End/Total Hours GPS Data as captured on GPS unit first entry, last entry, and elapsed total time between first and last Hrs. Wrkd Total hours worked (time on lawn or at service location) as recorded into service record Idle Truck Time (hh:mm) Sum of all GPS breadcrumb durations, less total time for all services (service end time service start time) completed for route for a given day Page 16 Mobile Live

17 Management Live Truck Dispatching & Tracking View where your vehicles are in an instant, with Live Tracking in Service Assistant. Get full reporting and analysis of routes. With Live Tracking you can assign service calls, new services, and new customers to technicians in the field, according to their proximity to the customer. Tracking highlights: Map Display Technician Analysis Report Increase Safety Decrease Drive Time Live Tracking Any Browser, Anywhere! Page 17 Mobile Live

18 Google Maps Navigation Free Turn-by-Turn Voice Enabled Navigation. Page 18 Mobile Live

19 CoPilot Navigation CoPilot is a premium navigation alternative, with a host of features: Offline Maps Stored on Device Re-Route Day from Mobile Live Trip Planning & Multi-stop Optimization Alternative Routes Distraction-free Directions Voice Guidance Turn by Turn Instructions 3D Map Views Speed Limit Indicator & Alerts Lane Indicator Arrows & Road Sign Info Calculate efficient routes based on Truck dimensions and load type Hazardous Materials (Hazmat) Settings Page 19 Mobile Live

20 Payments Real Green Payment Processing When you choose Real Green Payment Processing, you gain a trusted partner dedicated to making your payment processing the most secure, simple and worry-free part of your business. Benefits: Accept payments in the field exclusively with Real Green Payment Processing and our Mobile Live App PCI Compliant Encrypted Application Page 20 Mobile Live

21 Time and Materials Work Orders Work Orders are setup to be a line item billing system. Most widely used for landscaping jobs, anyone who needs itemized billing will benefit from Work Orders. Work Orders are driven by time and materials. Whereas service invoices are driven by the actual service or visit. Page 21 Mobile Live

22 Work Orders If you need a hard-copy with the products you have setup on your work orders, print-out a checklist via Mobile Live. Master Products get their pricing from the sub products. Think of a Master Product as a container or bundle of sub-products. By itself, with no sub-products, the Master Product can not be used for Work Orders. Page 22 Mobile Live

23 Service Stations Service Station is the category of services where you visit a specific item on a property. You check it for Activity, Product, Conditions, Location (GPS), Scan Barcode. Example: Rodent Bait Station, Termite Bait Station, Tree, Traps, Porta-Potty, etc Page 23 Mobile Live

24 Download the Android App: Each stop is date and time stamped with current lawn conditions, weather conditions, lawn rating, products used, product rate, and the technician s name, as well as any notes he or she may have for the customer. This allows up-selling of additional services related to conditions a technician may recognize on the property. ~ Gary Kott, Owner of Go Green Lawn Co. Call today to get started! option2 RealGreen.com/brochures Check out the Mobile Live video at: RealGreen.com/Mobile-Live All contents 2016 Real Green Systems. All rights reserved.