Business Address. 10 Gold Street Northgate Estate Brooklyn Cape Town South Africa 7405

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1 Business Address 10 Gold Street Northgate Estate Brooklyn Cape Town South Africa 7405 Tel: Fax: Website: VAT No Company Registration Number 2002/035613/23

2 1 Company Background About Syntech Syntech is an IT hardware distributor focused on bringing the highest quality products to our clients. Established in 2002, we offer expertise through our experience in the industry, backing our strong product range with an equally strong ethic of service provision. The company was founded on the principles of innovation and relationship building; Syntech is an integral supplier in many of the local industries. Particular emphasis is placed on identifying and understanding the needs of target markets and aligning suitable products to meet those needs. Syntech works closely with key resellers to add value to the market by building solutions incorporating several products, integration services and technical support. This methodology helps our partners to deliver more than just a product and enables them to create solutions that match market demand. The company has recorded excellent growth in an established market by increasing its range of premium products and ensuring that value is added with every opportunity. We cater for several industries and operate in multiple markets, with particular focus placed on providing value added service and support to Mass Retail, Niche Retail, Online Retail, Managed services providers, Security & Surveillance as well as Apple Resellers. Based in Cape Town, Syntech incorporates a revolutionary approach to distribution with an advanced logistics network of couriers throughout Sub-Saharan Africa. We deliver thousands of products daily and provide localised warranty support on all of our brands.we continue to grow through dedicated relationships with our stakeholders and a focus on the developing demand in markets that we operate in. Syntech Company Profile Company Background PG 1

3 2 Strategy & Vision Strategy & Vision a. Vision statement Focused on our mission, Leading through innovation, Empowering through sharing, Improving through awareness, Growing through excellence. b. Mission statement Syntech is committed to growth and realising our vision, we exist to service our customers, exceed their expectations and provide returns for our shareholders. We support the success of our brands through Innovation and developing solutions before the market has demand. We listen to our clients, act on their feedback and become more efficient through improved processes. We lead the market by sharing knowledge and empowering our stakeholders. Our success is dependent on trust in our team, supporting the channel and protecting our resellers. c. Values Our organisational culture is defined by a thirst for learning, drive for growth and appreciation of excellence. We are united in our commitment to innovation, overcoming challenges together and never compromising our integrity. Syntech Company Profile Strategy & Vision PG 2

4 3 Products & Services Products & Services a. Products Syntech has built an extensive product portfolio which incorporates the following ranges. IT Hardware Components Computer Systems CCTV and security solutions Consumer Electronics and Accessories Apple Related Products Professional Storage and Solutions b. Services Syntech has excelled by identifying opportunities in niche markets and aligning products to these. We source industry leading technology from vendors around the world and distribute that technology throughout Sub-Saharan Africa. We build lasting relationships with our suppliers and work with them to develop awareness and demand for the products in Southern Africa. Detailed product information, case studies and marketing material is compiled and shared freely with our resellers in order to add value to the channel. We also conduct regular product training sessions and events. Our product specialists work closely with resellers to develop solutions that assist with the sales process. Every reseller is also appointed a dedicated account manager to ensure accountability, excellent response times and a personal interaction with our clients. Stock is managed from a centralised warehouse in Cape Town and thousands of shipments are distributed efficiently and cost effectively to our resellers thought Southern Africa. This ensures that all of our clients can expect cost effective solutions, delivered on time. Syntech also offers a unique RMA policy which entitles resellers to free collection, replacement and returns for any faulty products in warranty that have been purchased from Syntech. c. Business competitiveness Our business is focussed on specific products and markets which enables our team to be more informed and effective. The focus also allows us to lead the market with cutting edge solutions and we stimulate demand for our products and solutions through proactive innovation and marketing processes. We have developed a reputation for introducing and building excellent brands in South Africa. We are pioneers and passionate about developing the market though our innovative approach to business. Syntech Company Profile Products & Services PG 3

5 4 Brands Brands Represented Syntech has been appointed as the official distributor for the following brands: The following brands are also available from Syntech Syntech Company Profile Brands PG 4

6 5 Management & Ownership Management & Ownership a. Directors Craig Nowitz (Managing Director) Was one of the pioneers in the IT industry and started his own distribution company in Through acquisitions and mergers he was part of the creation of the largest IT distribution company in Africa in the late 90 s. Craig joined the Pinnacle group in 2002 and was instrumental, as the then CEO, in turning Pinnacle Micro into the behemoth it is today. Craig left the corporate world to continue his passion for finding and growing new brands and revolutionary products by investing into Syntech in 2011 and has not looked back. Shirley Martyn Shirley is one of the founders of Syntech, a role model for women in business and a true entrepreneur. She has built several businesses over the past 30 years and was previously involved in supplying the clothing industry with raw materials. Shirley has a wealth of knowledge and proven success with the intricacies of importing and exporting. She is the Financial Director for Syntech. Rudi Thietz Rudi entered the IT Industry in 1994 as a technician for PCE. He co-founded the Pinnacle Micro Cape Town office. Rudi spent 12 years with Pinnacle Holdings and was promoted to Procurement Director for the group. He has built strong relationships with vendors across the world, has a keen eye for product and a clear understanding for what the market demands. Rudi oversees the Procurement and Logistics departments and ensures that Syntech effectively caters for our customer needs with the latest products and ample stock levels. Ryan Martyn Ryan studied a BCOMM in Information Systems at UCT and co-founded Syntech with Shirley while he was studying. He went on to build the business focused on delivering value added products and solutions to niche markets. Ryan is regarded as an expert on storage and data workflows for the film and media industry and works closely with resellers to develop and implement solutions into this market. He was elected as President of the Cape Town chapter of Entrepreneurs Organisation in Ryan is responsible for Sales and Marketing in company. b. BEE Syntech is a registered and verified level 2 BBBEE company, click here for a copy of the certificate. Syntech Company Profile Management & Ownership PG 5