Q1 Select the statement that best describes you:

Transcription

1 Q1 Select the statement that best describes you: I work, manage or own a... Recycling Collection Pilot Program Survey I work, manage or own a ret... I live downtown in... I live downtown in... I own a residential... I m a delivery or collectio... I work, manage or own a restaurant downtown I work, manage or own a retail shop or other business downtown (non-restaurant) I live downtown in a rental unit I live downtown in an owner occupied unit I own a residential property downtown I m a delivery or collection driver and use the alleys 28.00% % % % % % 0 Total 25 1 / 12

2 Q2 Which downtown Ann Arbor neighborhood do you live or work closest to: Kerrytown Main Street State Street South University Kerrytown Main Street State Street South University 8.00% % % % 0 Total 25 2 / 12

3 Q3 How satisfied are you with earlier recycling collection service? Answered: 24 Skipped: 1 Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied 25.00% % % % % 2 Total 24 3 / 12

4 Q4 How satisfied are you with weekend recycling collection service? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied 32.00% % % % % 1 Total 25 4 / 12

5 Q5 What improvements have you seen in your alley during the pilot program? (Check all that apply) Improved cleanliness... Recycling Collection Pilot Program Survey Answered: 22 Skipped: 3 Improved odor Increased feeling of... Easier access for delivery... Fewer missed pick-ups Employees more easily able... Improved cleanliness and appearance Improved odor Increased feeling of safety Easier access for delivery and service vehicles Fewer missed pick-ups Employees more easily able to complete work tasks (i.e. place recyclables in container) 72.73% % % % % % 8 Total Respondents: 22 5 / 12

6 Q6 What change to recycle collection do you believe has improved operations in your alley the most? (pick one) Early collection Recycling Collection Pilot Program Survey Weekend service Early collection a... Operations in my alley hav... Undecided Why (please specify) Early collection Weekend service Early collection and weekend service are both necessary Operations in my alley have not improved Undecided Why (please specify) 4.00% % % % % % 2 Total 25 6 / 12

7 Q7 Did the pilot program have any negative impact? Answered: 13 Skipped: 12 7 / 12

8 Q8 Have you received any complaints about early collection and/or weekend collection from tenants, residents or business patrons? No Yes Not applicable If yes, please describe the... No Yes Not applicable If yes, please describe the nature of complaints received and volume or frequency of concerns: 76.00% % % % 2 Total 25 8 / 12

9 Q9 In your opinion, does the value of earlier collection and/or weekend collection outweigh the disruption or inconvenience it may cause (e.g. noise, earlier deadline to place materials out for collection)? Yes No Undecided Comments: Yes No Undecided Comments: 64.00% % % % 1 Total 25 9 / 12

10 Q10 If early day collection were implemented in downtown Ann Arbor which window(s) would you support? (check all that apply) Answered: 24 Skipped: a.m. 4-6 a.m. 5-7 a.m. 6-8 a.m. 3-5 a.m. 4-6 a.m. 5-7 a.m. 6-8 a.m % % % % 10 Total Respondents: / 12

11 Q11 Which days would you support collection taking place in Downtown Ann Arbor: (check all that apply) Monday-Friday Saturday Sunday Monday-Friday Saturday Sunday % % % 14 Total Respondents: / 12

12 Q12 Please provide additional comments about the impact of the Recycling Collection Pilot Program on the downtown alleys. Answered: 10 Skipped: / 12