SEP 11-14, 2018 / PC, UT

Transcription

1 SEP 11-14, 2018 / PC, UT

2 TUE / SEP 11 *Please note, there will be no pre-conference training this year. 11:00am - 7:00pm REGISTRATION / Q+A 12:00pm - 5:00pm 6:00pm - 9:00pm OPENING RECEPTION

3 WED / SEP 12 7:00am - 5:00pm REGISTRATION / Q+A 7:30am - 9:00am BREAKFAST 9:00am - 9:15am WELCOME & KICK-OFF 9:15am - 10:15am EXECUTIVE KEYNOTE - DAVE BATEMAN & CHASE HARRINGTON CEO Dave Bateman and President and COO Chase Harrington share updates on Entrata's progress made over the past 12 months and talk about what's to come in :30am - 11:30am THE VIEW FROM THE C-SUITE Panelists share an executive's perspective on the shifting landscape of the multifamily industry. Topics include an intelligent approach to change management, technology trends, and the future of multifamily. LEARNING ZONE: MANAGEMENT SUITE A detailed demonstration of Entrata's Management Suite products. Take a guided tour of Entratamation's smart home products and learn how you can incorporate them into your communities. Get answers directly from an Entrata product consultant in the User Lab. You'll receive personalized attention, live product demos, and hands-on training. 11:30am - 1:00pm LUNCH 1:00pm - 2:00pm GMB s IMPACT ON DIGITAL MARKETING STRATEGIES Google My Business plays a big role in driving traffic that organic search strategies miss. Panelists discuss how to take full advantage of this unique way to direct renters to your site. THE FIRST TURN: LESSONS LEARNED A panel of student housing experts recount the first year of turn utilizing Entrata Student and discuss how they are adjusting their processes as they approach their second turn on Entrata. LEARNING ZONE: RESIDENTS SUITE A detailed demonstration of Entrata's Residents Suite products. CONTINUED ON NEXT PAGE...

4 WED / SEP 12 / CONTINUED... 1:00pm - 2:00pm Take a guided tour of Entratamation's smart home products and learn how you can incorporate them into your communities. Get answers directly from an Entrata product consultant in the User Lab. You'll receive personalized attention, live product demos, and hands-on training. 2:15pm - 3:15pm MARKETING SMARTER NOT HARDER Multifamily's most original marketers examine ways that technology is used to solve everyday marketing problems and discuss how they balance traditional best practices with groundbreaking strategies. AION MANAGEMENT CASE STUDY AION Partners recently underwent a major technology change. Panelists offer insights from the experience (e. g., getting buy-in from stakeholders, effectively communicating within the organization, etc.) LEARNING ZONE: RESIDENTPORTAL 4.0 A detailed demonstration of Entrata's new ResidentPortal. LEARNING ZONE: LEASING SUITE A detailed demonstration of Entrata's Leasing Suite products. Take a guided tour of Entratamation's smart home products and learn how you can incorporate them into your communities. Get answers directly from an Entrata product consultant in the User Lab. You'll receive personalized attention, live product demos, and hands-on training. 3:30pm - 4:30pm KEYNOTE - OMAR JOHNSON Omar Johnson led brand marketing and advertising at Beats Electronics. His efforts helped make Beats the headphones of choice for top musicians and athletes, cementing the brand as a category leader around the world. 5:30pm - 7:30pm DINNER 8:00pm - 9:30pm CONCERT: BEN FOLDS New this year: Entrata presents an evening with one of the major music influencers of our generation: Ben Folds. This private concert provides a chance to experience Folds' genre-bending music at close range. 9:30pm - 11:30pm KARAOKE Inspired by Ben Folds? Come show off your skills at the Entrata karaoke party!

5 THUR / SEP 13 6:00am - 7:30am MORNING HIKE Bring your camera and meet us on the Flagstaff Deck. Our guided sunrise hike guarantees a breathtaking start to your day. 7:30am - 9:00am BREAKFAST 9:00am - 10:00am KEYNOTE: PETER GUBER Executive, entrepreneur, and best-selling author, Peter Guber has applied strategic and operational experiences across various industries as a film producer, studio head, TV personality, and professional sports team owner. He is an owner of the Golden State Warriors and LA Dodgers and Chairman and CEO of Mandalay Entertainment Group. 10:00am - 10:30am KEYNOTE: DR. DANCE Dr. Peter Lovatt, Principal Lecturer in Psychology at the University of Hertforshire, runs the Dance Psychology Lab and researches the impact of social dance on people with Parkinson's disease. He frequently shares his findings, along with a bit of fabulous choreography, in speaking opportunities worldwide. 10:45am - 11:45am WHAT OWNERS WANT Institutional owners disclose their concerns and priorities as they select and work with with asset managers, contributing perspective and insights that give property management companies the edge. THE STUDENT HOUSING EVOLUTION Panelists discuss how customer demands have shifted over the last 10 years and how student properties are adapting to changing expectations in order to provide an excellent customer experience. LEARNING ZONE: MANAGEMENT SUITE A detailed demonstration of Entrata's Management Suite products. Take a guided tour of Entratamation's smart home products and learn how you can incorporate them into your communities. Get answers directly from an Entrata product consultant in the user lab. You'll receive personalized attention, live product demos, and hands-on training. 11:45am - 1:00pm LUNCH CONTINUED ON NEXT PAGE...

6 THUR / SEP 13 / CONTINUED... 1:00pm - 2:00pm MANAGING MULTIFAMILY IN AN A.I. WORLD From sci-fi to status quo, guest experts from IBM Watson examine the rapidly changing world of artificial intelligence and its implications for multifamily owners and operators in the very near future. CARDINAL GROUP MANAGEMENT CASE STUDY Cardinal's effort to craft and maintain a unique company culture across its portfolio has proven both challenging and rewarding. LEARNING ZONE: RESIDENT SUITE A detailed demonstration of Entrata's Resident Suite products LEARNING ZONE: MARKETING SUITE A detailed demonstration of Entrata's Marketing Suite products Take a guided tour of Entratamation's smart home products and learn how you can incorporate them into your communities. Get answers directly from an Entrata product consultant in the user lab. You'll receive personalized attention, live product demos, and hands-on training. 2:15pm - 3:15pm THE CUSTOMER EXPERIENCE: THIS TIME IT'S PERSONAL Customer experience experts explain how to build effective customer feedback and response programs that allow properties to identify strategies that effectively deliver a winning customer experience. DECIPHERING DATA DELIVERABLES Panelists offer suggestions on how to strategically leverage data from APIs by configuring and exporting reports using Entrata Insights. LEARNING ZONE: RESIDENTPORTAL 4.0 A detailed demonstration of Entrata's new ResidentPortal LEARNING ZONE: LEASING SUITE A detailed demonstration of Entrata's Leasing Suite products Take a guided tour of Entratamation's smart home products and learn how you can incorporate them into your communities. CONTINUED ON NEXT PAGE...

7 THUR / SEP 13 / CONTINUED... 2:15pm - 3:15pm Get answers directly from an Entrata product consultant in the user lab. You'll receive personalized attention, live product demos, and hands-on training. CONTINUED ON NEXT PAGE... 3:30pm - 4:30pm ENTRATA + GOOGLE Entrata and Google are teaming up to help develop the smart home communities of the future. 5:00pm - 8:00pm DINNER ON MAIN STREET Shuttles to Park City Main Street restaurants Riverhorse, Tupelo, and Chimayo begin boarding at the front of Stein Eriksen Lodge at 5:00 p.m. Don't forget your wristband. 8:30pm - 12:00am CASINO NIGHT This year's Rat Pack-themed Casino Night will echo Las Vegas' Golden Age, where you can try your luck at classic casino games like Blackjack, Texas Hold'em, Roulette, and Craps for a chance to win some amazing prizes. KARAOKE Inspired by Ben Folds? Come show off your skills at the Entrata karaoke party!

8 FRI / SEP 14 7:30am - 9:00am BREAKFAST 9:00am - 9:45am GENERAL SESSION: WHAT S NEXT? Multifamily's brightest minds look at near-future challenges, opportunities in the market, and strategies for capitalizing on the ever-changing landscape of technology and property management. 9:45am - 10:45am 11:45a - 1:00p KEYNOTE: LIZ WISEMAN Researcher and executive advisor Liz Wiseman teaches leadership to executives around the world. Her research in the field of leadership and collective intelligence has led to regular contributions to business and leadership journals and as a frequent guest lecturer at Stanford University. 10:45am - 11:00am CONFERENCE CLOSING 11:30am - 1:00pm STAY & PLAY LUNCH If you're not in a hurry to catch your flight, stick around for lunch with your favorite Entrata staff members followed by another afternoon of activities in and around beautiful Park City. 2:00pm - 5:00pm STAY & PLAY ACTIVITIES Get a dose of adventure with one of the activites listed below. If you didn't register online, see registration for details and to reserve your spot. Activities include: Alpine Slide, Coaster & Zip Line, Horseback Riding, Shooting Sports, and ATV rides.