Royal Alpha-1000ML operation and programming Manual Royal ALPHA loooml Cash Management System Instruction Manual Automatic Tax Computation Security features Programmable Electronic Cash Register
1 Welcome Before Starting... 1 Using the Menu... 1 Using Keys... 1 What s in the Box?... 2 Important Phone Numbers... 2 2 Getting Started Getting Started... 3 Setting the Language... 5 Installing the Memory Backup Batteries... 5 Installing the Paper Roll... 6 Setting the Date And Time... 7 Programming the Sales Tax... 7 PC-Based Software... 8 3 Getting To Know the Cash Register About the Displays...10 Lifting and Lowering the Customer Display...11 Adjusting the Clerk Display...11 About the Menus on the Clerk Display...11 Using the Keyboard...13 Turning the Register Off and On... 16
Using the Cash Drawer...16 Using the Accessory Drawer...18 SD card Slot...18 4 Setting Up Your Cash Register - the Basics Using the Displays...19 The Clerk Screen...20 Navigating the Clerk Screen...20 Adjusting the Contrast on the Clerk Screen...21 Using Power Saving Mode...21 Setting Alphanumeric Descriptions...22 Using Double Wide Characters...24 Setting Header Messages and Footer Messages...24 Printing Options on Receipts...27 Setting Clerk Numbers and Names...27 Using the Clerk System...29 Setting X and Manager Passcodes...30 Setting the Machine Number...31 Programming Department Keys...32 Setting Department Number Keys...33 Programming Department Names...33 Programming Department Preset Price...35 Programming Tax Status...35 Setting Department Type...36 Setting Standard, Gallonage or Negative Mode...36 Setting High Amount Lock-out (HALO)...36 Setting Age Limits...36 Scrolling Messages...37 Types of Scrolling Messages...38 Default Scrolling Messages...38 Programming Scrolling Messages...39 Setting the Scroll Speed...40 Programming the Credit Keys...40 Programming PLU Descriptions...42 Programming PLUs without a Barcode Reader...43 Programming PLUs with the Optional Barcode Reader...44 ii
Editing a PLU...45 Deleting a PLU...45 Printing the Program Confirmation Report...46 Saving or Loading Your Programming Data...46 Before Going to Register Mode...47 Error Codes...48 Clearing an Error...50 5 Setting Up Your Cash Register Parameters Print Options...51 1. Receipt Printing - To Journal Or For Customer...52 2. Header...52 3. Footer...52 4. Date...52 5. Time...52 6. Clerk...52 7. Each Tax Rate...53 8. Tax Total...53 9. Blank Line...53 10. Multiple Receipts...53 11. Tax...53 12. Sub-Total...53 13. Receipt - Name Only vs. PLU & Name...53 14. Machine #...54 15. Consecutive #...54 To Default...54 System Options...54 1. Key Lay-out...55 2. Zero Price...55 3. Electronic Journal...55 4. Amount Tend....55 5. % In Dept...56 6. Coupon Setting...56 7. Scroll Speed...56 8. CONS #...56 9. ZCT Reset...56 iii
10. GT Reset...56 11. Rounding...56 12. Decimal...57 To Default...57 Others Set Up...58 [+%] Rate...58 [-%] Rate...59 [-] HALO...59 Credit-1 Name...59 Credit-2 Name...59 FC Set Up...59 AGE-1 Set Up...60 AGE-2 Set Up...60 Currency Symbol...60 Z-Report #...60 Zero Skip...61 Z-Report...61 Compressed...61 Machine Number...61 Daily Z Counter...61 Periodic Z Counter...61 Grand Total Amount...62 Config Options...62 Language...62 Date...62 Date Format...63 Time...63 Time Format...63 Contrast...63 Power Saving...63 Tax System...63 Options Dump...64 6 Ringing up Sales and Using Training Mode Ringing up Sales...65 iv
Ringing up Sales without a PLU Number...66 Ringing up Sales with a PLU Number...67 Ringing up Sales with the Optional Barcode Reader...67 Verifying the PLU Information for an Item...68 Printing Receipts...69 Receipt on Demand...69 Using Training Mode...70 Setting the Training Passcode...70 Entering and Exiting Training Mode...71 7 Programming Complex Tax Rates Selecting the Tax System...73 Programming Straight Add-on Tax in the United States...74 Programming Table Tax in the United States...75 Calculating Your Tax...76 Example Tax Chart...78 The Worksheet...79 Using Canadian Tax Rates...79 Using VAT Tax Rates...81 Printing a Confirmation Report...81 8 Running and Saving Reports Running the Options Dump Report...82 Running the Department Confirmation Report...83 Running the PLU Confirmation Report...84 Running and Saving Management Reports...85 About X Reports...85 About Z Reports...85 About Management Reports...86 Running Reports...86 Financial Report Example...87 Additional Information in Electronic Journal (EJ) Reports...88 9 Maintenance and Options Installing a New Paper Roll...92 Using the Battery System...93 v
About the Serial Port...95 About the SD Card Slot...95 Connecting the Cash Register to a PC...96 10 Troubleshooting Paper End or Printer Errors...97 No Receipt Printing...98 No Printing on the Receipt...98 The Cash Register Turns Itself Off...98 Electronic Journal Memory Errors...98 SD Card Errors...99 The Cash Register Does Not Work...100 The Cash Register Does Not Work at All...100 Opening the Drawer When There is no Power...101 Half System Clear...101 Partial Reset... 101 Full System Clear... 102 If Nothing Helps... 102 11 Examples Transaction Codes... 105 Sample Receipt... 106 Adding Tax to a Non-Taxable Department... 106 Cash Sale With Tendering Change... 107 Cash Sale Without Tendering Change... 107 Charge Sale... 107 Charge Return... 108 Check Sale... 108 Coupon Discount Sale... 108 Credit Sale... 108 Credit Return... 109 Dept Shift Key... 109 Exempting Tax On An Item... 110 Exempting Tax on the Entire Sale... 110 Gallonage Sales Transaction... 111 Minus Percentage Discount Sale... 111 Multiplication of a Department Unit Price... 112 vi
Multiplication Sale and Overriding a Preset Department Price... 112 Multiplying By A Fraction... 113 No-Sale Function (Opening the Cash Drawer)... 113 Temporarily Overriding a PLU Price... 113 Paid-Out Sale... 114 PLU Sale... 114 Plus Percentage Sale... 114 Received-On-Account Sale... 115 Registering A Department Unit Price... 115 Registering A Reference Number... 116 Return Sale... 116 Split Tendering Sale... 117 Use the Error-Correct /Void Key... 117 Voiding A Coupon Sale... 117 Voiding a Department Preset Price... 118 Voiding a Department Preset with a Minus Percentage Discount... 118 Voiding A Minus Percentage Discount Sale... 119 Voiding a Multiplication of a Department Preset Price... 119 Voiding A Department Multiplication Sale... 120 Voiding a PLU Sale... 120 Voiding a PLU Multiplication Sale... 120 Voiding a PLU Sale with a Minus Percentage Discount... 121 Voiding a PLU Sale with a Plus Percentage Rate... 121 Voiding a Plus Percentage Sale... 122 Voiding an Entire Sale before Finishing the Sale... 122 Voiding A Sale... 122 A Product Information Specifications and Safety... 123 Safety and Legal Notices... 124 Software Licensing Agreement... 125 Manufacturer s Limited Warranty... 126 Ordering Supplies and Accessories... 128 Index... 129 vii
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