Successful Planning, Organizing and Control Page 1 of 8
Why Attend The primary challenge of managers is to get things done effectively and efficiently with and through people. This course introduces the four universal functions of management known as Planning, Organizing, Leading and Controlling (POLC) to help managers in their job. Analyzing and forecasting are also important tools of planning and the course introduces different techniques such as environmental scanning, budgeting, and breakeven analysis. In addition, the course covers basic concepts of project planning such as Work Breakdown Structures (WBS), 'PERT' diagrams, 'Gantt' charts and 'Load' charts. When major projects or initiatives are launched, changes in the organization are often needed for the project or initiative to succeed. For this purpose, the course also introduces a module on change management and on dealing with resistance to change. In that module, participants will learn the principles of change management and how to implement five managerial activities essential to managing resistance to change. Course Methodology This course uses an interactive and cooperative learning methodology by integrating a variety of learning techniques such as lectures, participants-led presentations, individual and group activities and exercises, self assessment tools, role plays, case analysis and video discussions. Course Objectives By the end of the course, participants will be able to: Explain the importance of planning and employing the 'SMART' criteria to objectives setting Use environmental scanning, budgeting, and breakeven analysis as tools for planning and forecasting Define projects and apply project management techniques such as 'PERT' diagrams, 'Gantt' charts and 'Load' charts Recognize the importance of control, and of properly utilizing key performance measures to keep work on track Assess the impact of organizational change and manage people's resistance to change Target Audience Anyone within the organization whether they are staff, department head, manager or supervisor who need to develop their ability to plan, organize, control and achieve their goals and objectives on time and within the expected quality standards. Target Competencies The competencies targeted in this course are: Proactive planning and scheduling Setting objectives Critical thinking Critical analysis Managing projects Measuring performance Dealing with change Course Outline Foundation of planning The functions of management Definition of planning Elements of planning Types of plans Planning in the hierarchy of an organization Efficiency versus effectiveness Benefits of planning Why many managers and supervisors fail to plan Elements of good plans Page 2 of 8
Planning tools and techniques Analysis of the environment Forecasting techniques Definition of benchmarking The benchmarking process Allocating resources and budgets Breakeven analysis Limitations of breakeven analysis Project planning and scheduling Definition of a project The work breakdown structure Simple network diagrams Steps in developing a 'PERT' chart Forward and backward scheduling Finding the critical path Gantt and Load charts Control and performance measurement Definition of control The planning and controlling link Importance of control The control process Measuring: what and how Sources of information for measuring performance Managerial decisions in the control process Organizational performance measures Feed forward, concurrent and feedback controls Information controls and balanced scorecards Contemporary issues in control Managing and controlling resistance to change Forces for change Rate of success in change efforts Why organizational change fails The 10 principles of change Five activities contributing to effective change management Force field analysis Page 3 of 8
Location & Date 9-13 Dec, 2018 Sofitel Downtown 10-14 Feb, 2019 24-28 Mar, 2019 4-8 Aug, 2019 20-24 Oct, 2019 22-26 Dec, 2019 Fees: US$ (including coffee breaks and a buffet lunch daily) Per participant - 2018 Per participant - 2019 Fees + VAT as applicable UAE Tax Registration Number 100239834300003 Page 4 of 8
Courses in Planning and Strategy Management Dates Course Name 25-29 Nov, 2018 The Balanced Scorecard: Achieving Performance Excellence 2-6 Dec, 2018 2-6 Dec, 2018 Certified Organization Development Professional US$ 4900 16-20 Dec, 2018 23-27 Dec, 2018 30 Dec - 3 Jan, 2019 13-17 Jan, 2019 3-7 Feb, 2019 3-7 Feb, 2019 Developing and Implementing the Business Plan 17-21 Feb, 2019 24-28 Feb, 2019 Certificate in Key Performance Indicators 3-5 Mar, 2019 Business Continuity Management US$ 3600 3-7 Mar, 2019 17-21 Mar, 2019 Certified Organization Development Professional 17-21 Mar, 2019 Developing Effective Public-Private Partnerships (PPPs) 31 Mar - 4 Apr, 2019 Shaping the Future: Tools for Developing Strategic Foresight 7-11 Apr, 2019 14-18 Apr, 2019 14-17 Apr, 2019 Certified Crisis Management Professional US$ 4700 28 Apr - 2 May, 2019 16-20 Jun, 2019 23-27 Jun, 2019 Certificate in Key Performance Indicators 30 Jun - 4 Jul, 2019 The Certified Business Analyst Professional 7-11 Jul, 2019 Language Location Fees Page 5 of 8
Courses in Planning and Strategy Management Dates Course Name Language Location Fees 7-11 Jul, 2019 Strategic Decision Making in Competitive Environments 14-18 Jul, 2019 Building and Presenting a Powerful Business Case 14-18 Jul, 2019 Certificate in Key Performance Indicators Glasgow 21-25 Jul, 2019 The Balanced Scorecard: Achieving Performance Excellence Munich 25-29 Aug, 2019 Barcelona 8-12 Sep, 2019 Istanbul 15-19 Sep, 2019 The Certified Business Analyst Professional Istanbul 22-26 Sep, 2019 Developing and Implementing the Business Plan 29 Sep - 3 Oct, 2019 Abu Dhabi 6-10 Oct, 2019 Competitive Strategies and Value Innovation 6-10 Oct, 2019 Cairo 13-17 Oct, 2019 The Balanced Scorecard: Achieving Performance Excellence 13-15 Oct, 2019 Business Continuity Management US$ 3600 20-24 Oct, 2019 Certified Organization Development Professional 20-24 Oct, 2019 The Effective Analyst: From Research to 27-31 Oct, 2019 Strategy Management in the Public Sector 3-7 Nov, 2019 3-7 Nov, 2019 10-14 Nov, 2019 17-21 Nov, 2019 Certificate in Key Performance Indicators 17-21 Nov, 2019 Developing Effective Public-Private Partnerships (PPPs) 24-28 Nov, 2019 Developing and Implementing the Business Plan 1-5 Dec, 2019 The Certified Business Analyst Professional Page 6 of 8
Courses in Planning and Strategy Management Dates Course Name 2-4 Dec, 2019 Business Intelligence and Data Analysis Workshop Beirut US$ 3600 8-12 Dec, 2019 Certified Organization Development Professional 8-12 Dec, 2019 Shaping the Future: Tools for Developing Strategic Foresight 15-19 Dec, 2019 15-18 Dec, 2019 Certified Crisis Management Professional US$ 4700 15-19 Dec, 2019 22-26 Dec, 2019 29 Dec - 2 Jan, 2020 29 Dec - 2 Jan, 2020 Certificate in Key Performance Indicators 29-31 Dec, 2019 US$ 3600 Conducting Successful Business Reviews Language Location Fees Page 7 of 8
Courses in Planning and Strategy Management Dates Course Name Language Location Fees Page 8 of 8