Human Element
Human Element in Shipping Committee Well established group Depth and breadth of experience Working on many HE issues From technical competence to welfare Behaviour is key in all aspects
Humans are predictable A number between 1 and 10 Multiply by 9 If two numbers, add together Subtract 5 Corresponding letter from the alphabet Country starting with that letter Animal starting with SECOND letter of country What colour is it?
Why Behavioural Competency? Human error Not following rules Professional skill Human Behaviour
Human Error
Preventing Accidents
Why Rules are not followed Lack of knowledge Taking a short-cut Lack of surveillance and enforcement Lack of trust Rule could not cover everything Demonstrate professional skill
Why Rules are not followed Taking a short-cut Lack of knowledge Lack of surveillance and enforcement Lack of trust Rule could not cover everything Demonstrate professional skill
Why Rules are not followed Lack of surveillance and enforcement Lack of knowledge Taking a short-cut Lack of trust Rule could not cover everything Demonstrate professional skill
Why Rules are not followed Lack of trust Lack of knowledge Taking a short-cut Lack of surveillance and enforcement Rule could not cover everything Demonstrate professional skill
Why Rules are not followed Rule could not cover everything Lack of knowledge Taking a short-cut Lack of surveillance and enforcement Lack of trust Demonstrate professional skill
Why Rules are not followed Lack of knowledge Taking a short-cut Lack of surveillance and enforcement Lack of trust Rule could not cover everything Demonstrate professional skill
Professional Skill They can handle any outcome It never goes wrong Absence of consequences Blind to risk Stopped people from thinking Technology provides a veneer of security
Heogh Osaka
Competence based training Traditional system: Set list of tasks Candidate completes a training book Officer signs them off Candidate deemed competent But is that a true measure of competence? Trust? Reliability? Qualifications of the officer?
Soft skills How the seafarer does the job How he applies technical knowledge How he gets others to work An ability that enables someone to interact successfully with other people, systems and equipment, procedures and environment.
CAV Focus on tanker core competencies 1. Navigation 2. Mooring 3. Cargo Operations 4. Engineering Up to each individual company to decide if they want to incorporate the system into their company. Could be an independent system or incorporated into the company s SMS.
Key Elements Outline of competence scheme: Introduction Guidelines Behavioural indicators Templates Assessor training & guidance
Behavioral Indicators Explains what these are and how they should be applied with a worked example. Split into 6 areas with sub elements. A. Collaboration and Team Cohesion B. Communication & Influencing C. Situation Awareness D. Decision making E. Results focus F. Leadership & Managerial skills
CAV System Behavioural Competency System Shared ownership with OCIMF Standard system across industry Non-mandatory Launched Nov 2018
6 Areas Each of the 6 areas provided with Behavioral indicators Indicators both positive and negative Non-mandatory list Only indicators
Assessment Examples given Shows one operation Multiple areas of assessment Assessment during routine operations Minimised burden
CAV System Outcome Behavioural Competency System: shared ownership with OCIMF Standard system across industry and transferable between companies Used to assess competence in rank Also as a talent management tool Should also be used in the promotion process Useful during recruitment
Summary Close working collaboration between OCIMF and INTERTANKO True focus upon the human element Reduces the burdens imposed by fixed term deterministic approaches Achieve a real step change in safety