BUSINESS ADMINISTRATION APPRENTICESHIP FRAMEWORK LEVEL 4 www.intraining.co.uk

FRAMEWORK OVERVIEW The Business Administration BTEC and NVQ Diploma provides individuals with the knowledge and skills for a high level administrative role. The programme consists of a BTEC Diploma and an NVQ Diploma. The BTEC has three mandatory and 18 optional units. The NVQ has four mandatory and 40 optional units. The optional units are designed to be tailored to the needs of the learner and employer. The mandatory units are as follows: BTEC Diploma; business administration systems, communicating in a business, managing self-development NVQ Diploma; resolve administrative problems, manage the work of an administrative function, communicate in a business environment, manage personal and professional development HOW WE DELIVER Whilst the programme overview identifies the plan for the delivery of the apprenticeship we appreciate that individual learners and their employers have individual needs, learning requirements and business objectives. To ensure that we can support you to meet these we will complete an in-depth initial skills analysis, allowing us to tailor our delivery to meet these unique requirements. We will then use the most relevant delivery methods to support your learners to achieve including: One to one coaching from a dedicated, professional tutor allocated to the learner for the duration of the programme Work based assignments and projects E-learning and webinar delivery Case studies and desk top simulations Job shadowing and mentoring Employer led technical training Independent learning and research 0330 123 1300 www.intraining.co.uk businesspartnerships@intraining.co.uk 2

PROGRAMME OVERVIEW Please see below a typical overview of this programme (subject to change). MONTH 01 EXPECTATIONS, BUSINESS, ADMINISTRATION SYSTEMS, COMMUNICATION IN BUSINESS MONTH 14 USING TECHNOLOGY, DEALING WITH CONFLICT 02 POLICIES AND PROCEDURES, LEGAL AND GOVERNANCE, ENVIRONMENT PERSONAL DEVELOPMENT 15 PROJECTS, COMMUNICATION 02 03 QUALITY MANAGEMENT, INFORMATION SYSTEMS 02 16 ENVIRONMENT INCLUSION 02 04 OPERATIONAL PLANNING, ENVIRONMENTAL SUSTAINABILITY 02 17 BUSINESS PROCESSES, CHAIRING MEETINGS 02 05 COLLABORATING WITH OTHER DEPARTMENTS 02 18 INNOVATION 02 06 BUSINESS COMMUNICATION, ADMINISTRATIVE FUNCTIONS 02 19 COMMUNICATION, MOTIVATION, CONTINUITY PLANS 02 07 LEGAL AND GOVERNANCE, BUSINESS RISK MANAGEMENT, ADMINISTRATIVE PROBLEMS 02 20 OPERATIONAL PLANS, COMMUNICATION 08 DIVERSITY, COMMUNICATIONS 02 21 BUDGETING PROJECTS 02 09 STAKEHOLDER ENGAGEMENT AND MANAGEMENT 02 22 COMMUNICATION, INNOVATION 02 10 ANALYSE BUSINESS PERFORMANCE 02 23 DISCUSSION ON PROGRESS AND REVIEW OF OUTSTANDING EVIDENCE 02 11 PRESENTATIONS, BUSINESS NEGOTIATIONS 02 24 REVIEW EVIDENCE GATHERED AND SUBMITTED 02 12 IMPROVE BUSINESS PERFORMANCE 25 CONFIRMATION THAT DIPLOMA ACHIEVED 02 13 QUALITY AUDITS 0330 123 1300 www.intraining.co.uk businesspartnerships@intraining.co.uk 3

KEY FACTS DURATION: STANDARD GUIDELINE: 18-24 MONTHS Timeframes are flexible depending on the employer and/or the apprentice s ability to be successful on the programme. ENTRY REQUIREMENTS: LEVEL 2 The learner will need to demonstrate they are working to a level 2 Standard in a relevant role to demonstrate the knowledge, skills and behaviours identified. COURSE DETAILS BTEC HIGHER APPRENTICESHIP IN BUSINESS AND PROFESSIONAL ADMINISTRATION LEVEL 4 This qualification provides the knowledge and competency of the level 4 demonstrating workplace abilities. It also gives understanding of the job being trained for. ON-GOING ASSESSMENT These qualifications contain both knowledge and competence units, assessed through a combination of internal and external assessment. All competence units are internally assessed, knowledge units can be assessed through internal or external assessments 0330 123 1300 www.intraining.co.uk businesspartnerships@intraining.co.uk 4

PROGRESSION This apprenticeship is suitable for job roles such as manager, senior manager, director and head of department, within a business administration setting. BUSINESS BENEFITS For you the employer: Relevant: Widening participation: Development tools: Return on Investment: Employers have designed the apprenticeship to meet the needs of the sector and industry Knowledge, skills and behaviours ensure that the apprenticeship is relevant to the occupation The apprenticeship provides opportunities to employees that may not previously have been available A cost effective way to train your employees to undertake specific roles in your business On average, an apprentice who has completed their course will increase business productivity by 214 per week (CEBR, 2015) 0330 123 1300 www.intraining.co.uk businesspartnerships@intraining.co.uk 5

If you would like to talk to us about your workforce development plans call us on 0330 123 1300 or email businesspartnerships@intraining.co.uk