Global Help Desk Contacts Country Email Phone Number Argentina Lmhelpdesk@chartisinsurance.com 54 (11) 4909-7213 x7213 Aruba Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 Australia (Australian Eastern Standard Time) australasia.servicedesk@chartisinsurance.com +613 95224904 Austria hotline-germany@chartisinsurance.com 43-1533250024 Azerbaijan maksim.kuzin@gmail.com + 99450 2509774 Bahrain ithelpdesk-dubai@chartisinsurance.com + 9714 601 4548 Belgium belgiumit.services@chartisinsurance.com or online via http://brxp3r3ctkt01.r3-core.r3.aig.net 32-2-7399374 Brazil http://www.inforoad.srv.br/inforoad-chartis-frontend-net/ 555 11 3809-2199 Brunei Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 Bulgaria bojidar.georgiev@chartisinsurance.com +35 9 2930 9333 Canada aigcanhelpdesk@aig.com 1-877-435-7025 Chile helpdesk.chile@chartisinsurance.com (562) 826-8888 China china.helpdesk@aig.com 400-820-3667 Colombia Please contact your local help desk or talentconnection@aig.com Spanish Help Desk: 1-866-653-5243 Cyprus christodoulos.parpoulis@chartisinsurance.com +35722699713 Czech Republic rostislav.harok@chartisinsurance.com +420 234 108 303
Denmark martin.hoffmann@chartisinsurance.com 45-33732468 Ecuador Please contact your local help desk or talentconnection@aig.com Spanish Help Desk: 1-866-653-5243 Egypt shaaban.ahmed@chartisinsurance.com +20127903489 El Salvador Please contact your local help desk or talentconnection@aig.com Spanish Help Desk: 1-866-653-5243 Finland henri.ohvo@chartisinsurance.com +35896860380 France European Help Desk European Help Desk: 00 800 5656 5555 Georgia hejsana@yahoo.com +995 99 500 624 Germany hotline-germany@chartisinsurance.com 49-6997113276 Greece thanos.zorgianos@chartisinsurance.com +30 (21) 081 27791 Guam Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 Guatemala hugo.alfaro@chartisinsurance.com 502 2285 5953 Holland jacob.notenboom@chartisinsurance.com 31-104535417 Honduras Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 Hong Kong Monoz-yc.Pang@aig.com Tenchi-wy.chan@aig.com HK AMG +852 365 75583 HK AIG UG Ben Au-Yeung 3405 6691 Hungary zsolt.varga@chartisinsurance.com +36 1 801 0844 852-3555 0491 (Pang); 355-0495 (Chan) India Servicedesk.india@tata-aig.com +9118002096000/ 022 67608999 / 67608203
Indonesia AIGIndonesia.HelpDesk@aig.com 622 1529 14888 x5801 or x5802 Ireland chartis.europeanhelpdesk@chartisinsurance.com 020 8681 2556 Italy walter.taffon@chartisinsurance.com 39-023690311 Jamaica Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 Kazakhstan evgeniy.izmailov@brightvision.kz +77012722231 Kenya David.wachira@chartisinsurance.com 3676000 or 3751800 Direct Dial 3676502 Kuwait ithelpdesk-dubai@chartisinsurance.com + 9714 601 4548 Lebanon ithelpdesk-dubai@chartisinsurance.com + 9714 601 4548 Luxembourg belgiumit.services@chartisinsurance.com 32-2-7399071 Macau - Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 Malaysia, Chartis cmi-ithelpdesk@chartisinsurance.com 603 2058 5388 MY CTOM Talent Connection Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 MY GS AIGGS-MY-Helpdesk@aig.com +603 8 323-3399 Ext 4 Malta j.naudi@montaldoinsurance.com +356 21 238 500 Mexico helpdesk.mexico@chartisinsurance.com 5255-5488-4826 Micronesia Please contact your local help desk or talentconnection@aig.com (682) 831-8402
New Zealand australasia.servicedesk@chartisinsurance.com 09 355 3363 Norway morteza.mirzaei@chartisinsurance.com 47-22002061 Oman ithelpdesk-dubai@chartisinsurance.com + 9714 601 4548 Pakistan umair.nazim@chartisinsurance.com +92-301-826-3203 Panama dilio.long@aig.com 507-302-5052 Philippines helpdesk.phl@chartisinsurance.com 632 878 5514 PL CTOM CTOMithelpdesk@chartisinsurance.com 682 831 8440 PL Integra integra.helpdesk@integrabps.com +63 2 876 8888 ext HELP (4357) Poland jakub.tomski@chartisinsurance.com +48 22 528 51 30 Portugal nelson.cajao@chartisinsurance.com 351-213303364 Puerto Rico helpdesk.pr@chartisinsurance.com 1-787-767-5649 Qatar ithelpdesk-dubai@chartisinsurance.com + 9714 601 4548 Romania vlad.cozianu@chartisinsurance.com +40 21 3009 620 Russia sergei.gladkov@chartisinsurance.com +74959358950 Saudi Arabia ithelpdesk-dubai@chartisinsurance.com + 9714 601 4548 Singapore CHARTISSGP.Helpdesk@chartisinsurance.com 65-641-91665 Slovakia michal.fekete@chartisinsurance.com +421 2 59 102 111 South Africa #Chartis-SA IT-Help Desk +27115518315
South Korea 한국 kr.ithelp@chartisinsurance.com +822-2260-6991 Spain European Help Desk European Help Desk: 00 800 5656 5555 Sri Lanka nirosh.jayaweera@chartisinsurance.com +94772016170(m) 94112371221(d) Sweden European Help Desk European Help Desk: 00 800 5656 5555 Switzerland peter.sigg@chartisinsurance.com 41-433333723 Taiwan 台湾 Please contact your local help desk or talentconnection@aig.com MIS119 and 68850 Thailand ประเทศไทย nhi.helpdesk@aig.com 66-2-649-1488 Thailand Talent Connection Revadee.Pornpong@chartisinsurance.com or Narumol.Phornphratang@chartisinsurance.com 1-800-435-7457 Trinidad Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 Turkey settar.cakar@chartisinsurance.com +90 212 310 49 49 ext 755 Uganda arthur.sabila@chartisinsurance.com +256-312211372(Direct)/ 256-782- UK European Help Desk European Help Desk: 00 800 5656 5555 Ukraine Andrey.Muzhuk@chartisinsurance.com +38 044 490 65 50 United Arab Emirates - Hub ithelpdesk-dubai@chartisinsurance.com + 9714 601 4548 United Arab Emirates - Regional muneer.baluch@chartisinsurance.com +971 4 4332720 Uruguay Lmhelpdesk@chartisinsurance.com 54 (11) 4909-7213 x7213 US AIG.HelpDesk@aig.com 1800-HELPHLP (800-435-7457) or outside the US (682) 831-8402
Uzbekistan expert-uz@mail.ru +998 97 334 95 99 Venezuela Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 Vietnam helpdeskvn.helpdesk@chartisinsurance.com 848-3914-0065 x4444 Virgin Islands Please contact your local help desk or talentconnection@aig.com 1-800-435-7457 国家 / 地区电子邮件电话号码 澳门使用电话 (682) 831-8402 HK AIG UG Ben Au-Yeung 3405 6691 HK AMG 香港 Monoz-yc.Pang@aig.com Tenchi-wy.chan@aig.com +852 365 75583 852-3555 0491 (Pang); 355-0495 (Chan) 台湾使用电话或 talentconnection@aig.com MIS119 and 68850 中国 china.helpdesk@aig.com 400-820-3667 국가이메일전화번호 한국 kr.ithelp@chartisinsurance.com +822-2260-6991 ประเทศ จดหมายอ เล กทรอน กส หมายเลขโทรศ พท ประเทศไทย nhi.helpdesk@aig.com 66-2-649-1488