Annual User Group Meeting Conference Guide Helen Mills 137-139 West 26th Street New York, NY 10001 (between 6th and 7th Avenues) 55 Broad Street, New York, NY 10004 Phone (212) 509 6200 Fax (212) 509 6206 www.curemd.com
Contents Welcome Schedule of Events Educational Sessions CureMD Support Wiki Optional Services Fast Track Consulting to Meaningful Use Maps 3 4 5 8 9 11 14 2 CureMD Healthcare
September 22, 2012 Valued Members, Thank you for attending our 2012 Annual User Group Meeting. As we experience record growth again this year, we are thrilled to see so many new practices joining the CureMD family! I want to express how much we appreciate the trust you have placed in us and assure you that we will continue to do our best to provide you with excellent solutions and support. This weekend, we want to provide you the opportunity to meet team CureMD and some of our valued partners, while engaging with other users to get practical tips, which will help you get the most out of CureMD. Enjoy your day! Sincerely, Kamal Hashmat CEO Conference Guide 3
Schedule of Events Clinical Financial For all 4:00-4:30 pm 4:30-4:45 pm 4:45-6:00 pm Saturday, September 22, 2012 Registration Welcome - Joe Huver, Regional Sales Manager Cocktails / Exhibits Sunday, September 23, 2012 8:00-8:45 am 8:45-9:15 am 9:15-9:30 am 9:30-9:45 am Continental Breakfast / Exhibits Welcome - Kamal Hashmat, CEO Opening Remarks - Erik Bermudez, Research Director, KLAS Break / Exhibits 9:45-10:30 am Time Saving Tips for Provider Notes Tips for Managing Claims Part 1 10:30-10:45 am 10:45-11:30 am Managing Patients Break / Exhibits Tips for Managing Claims Part 2 11:30-11:45 am 11:45-12:30 pm 12:30-1:30 pm 1:30-1:45 pm 1:45-2:15 pm 2:15-2:30 pm 2:30-3:00 pm Meaningful Use - It's Not Too Late! Break / Exhibits Lunch/Exhibits Break / Exhibits Break / Exhibits Key Financial Reports Key Trends Impacting the Business of Medical Practice Awards and Prizes - Kamal Hashmat, CEO 4 CureMD Healthcare
Educational Sessions 9:45-10:30 am 9:45-10:30 am Clinical Financial Clinical Financial For all Title: Time-Saving Tips for Provider Notes Summary: CureMD has features that can be customized to help you save time when creating a provider note. Come learn how to put those features to work for you. Learning Objectives: Attendees will learn several strategies to speed up entry in the provider note: New complaints Module Custom Lists Data Templates Order Sets Auto Population of Data in Provider Note Attach Past Clinical Data Title: Tips for Managing Claims - Part 1 Summary: It can be very difficult to keep up with both the flow of outgoing claims and be watching to make sure that timely filing, reconsideration limits, rejections, and denials are not accidentally missed. Find out ways that CureMD helps you to keep track of these and make sure none slip through the cracks. Learning Objectives: Attendees will learn several strategies to better manage claims: Timely filling/reconsideration Alerts Financial Overview Report No Response Overdue Rejections Crossovers Problem List Conference Guide 5
Clinical Financial For all 10:45-11:30 am 10:45-11:30 am Clinical Financial Title: Managing Patients Summary: Keeping up with the constant flow of incoming: test results, prescription requests, reports from other doctors or the hospital, and the clinical needs of patients is quite a juggling act. CureMD provides ways to make it easier to see what needs to be done and when. Learn how using these features successfully can save you time. Learning Objectives: Attendees will learn how to use the Personal page and quick links to keep tabs on: Refill Requests Lab Results Other Studies HIE Interfaces Configuring and Using Clinical Alerts Title: Tips for Managing Claims - Part 2 Summary: Did you know you can keep a denial as pending until you make a final decision as to its legitimacy? You can. When a patient calls to ask why they have a balance, are you able to find out what happened, when, and what is the current status? CureMD has improved tools to help you find this information quickly. Come see how. Learning Objectives: Attendees will learn how to: Use Denial Management Find transaction details using the patient ledger Posting bulk patient statements Managing patient advances 11:45-12:30 pm Clinical Title: Meaningful Use - It s Not Too Late! Summary: Many providers have questions about Meaningful Use. 6 CureMD Healthcare
11:45-12:30 pm Financial Clinical Financial For all When does a decision have to be made, what does it entail, is it worth the effort? Come get information on Meaningful Use and what your practice needs to do to achieve it. Learning Objectives: Attendees will learn: Requirements Differences between Medicare and Medicaid tracks How to meet requirements with CureMD How to attest When to expect payment Title: Key Financial Reports Summary: Do you have trouble making sense of financial reports? Are you wondering which ones you should be checking and for what you should check? We will show you recommended financial reports and teach to what to look for and when to do it. Stop problems before they affect your incoming money. We ll show you how. Learning Objectives: Attendees will learn how to: Use reports to properly manage A/R Compare current productivity to previous time periods Help the practice make smarter participation decisions 1:45-2:15 pm All Conference Guide Title: Key Trends Impacting the Business of Medical Practice Summary: Does it seem like running your practice is more challenging than it used to be? Find out about key trends that will impact your bottom line and what you can do to prepare for them. 7
CureWiki Access to Unlimited Knowledge Built on the same design methodology as CureMD, CureWiki is a free knowledge base and template repository spanning clinical, billing and administrative operations - helping you find answers and gain knowledge whenever required. Benefits Familiar Interface Easy to Use Self-help Instant Issue Resolution Comprehensive Q&A Template Repository Features Content sensitive SMART Search Integrated with CureMD SMART Cloud Predefined Workflows Role based hierarchy Preloaded with videos, self-help documents and role based tutorials - helping you make the most out of your CureMD solution. 8 CureMD Healthcare
Optional Services Meaningful Use Consulting From registration to attestation, CureMD takes the confusion and frustration out of the equation. Our Meaningful Use consultants, analysts and trainers conduct practice readiness reviews and advise what steps need to be taken in order to successfully demonstrate Meaningful Use and secure EHR incentives worth $44,000 in Medicare and $63,750 in Medicaid. Outsourced Billing Enhance efficiency and reduce cost by outsourcing your billing operations to CureMD. The service includes: Insurance verification, charge entry, claims submission (electronic and paper), primary & secondary billing / rebilling, follow-up, payment posting, denial and appeal management, patient statements, along with daily reports with a dedicated account manager. erx - Electronic Prescribing Use Gold certified erx to improve safety, reduce preventable adverse drug events (ADEs), check interactions, access medication history, reduce pharmacy callbacks and process renewals quickly. efax - Electronic Faxing Use HIPAA compliant inbound/outbound e-faxing. It s efficient, simple, secure and quick. Fax notes to referring physicians, effortlessly attach faxes with the chart, eliminate paper and optimize service delivery. elabs - Electronic Labs Electronically send orders and receive results from major national and regional labs. Instant receipt of lab results, easy comparison of lab data, clean requisitions that are pre-screened for medical necessity, order routing to multiple labs - based on insurance, practice management integration and transmission of results via efax, email and Patient Portal. Patient Portal Remain connected with your patients at all times. Patients can request appointments, prescription refills, access lab results, provide Insurance information, history, Dx, Rx history and more without calling your office - helping you deliver quality care, while minimizing hassle and administrative overheads. Conference Guide 9
Optional Services Credit Card Payments Did you know that you can process patient payments instantly from within CureMD? Working with our partners at TransEngen, we provide a solution that not only gets you paid right away, but also securely stores the patient s credit card information and transaction history. And, you get all this at the lowest service rate in the industry. Stop by TransEngen s booth, or contact us today for more information. Device Integration CureMD offers integration with medical devices like EKG and vital sign machines. Results from the device automatically populate in CureMD - saving time and reducing errors. Find out about compatible integration devices today. Patient Statements Sending patient statements costs you more than you realize, once you factor in: cost of paper, ink, envelopes and postage along with time spent on folding and stuffing. Now you can send out statements for less than it would cost you to do it yourself. Ask a CureMD representative for more details. Reminders and Text Alerts No-shows take money directly out of your pocket. What if you could send reminders to your patients, wherever they are and reduce no-shows? More importantly, what if this could be done for less than the cost of paying someone to make calls? CureMD offers the ability to have automated text messages sent directly to your patients cell phones. They can be reminders about appointments, prescriptions, results, clinical alerts, and even birthday greetings. Stop no shows today! Discrete Reportable Transcription - DRT Do you dictate your visits but still want to qualify for Meaningful Use? Our specialists turn your dictation into reportable data within CureMD. So, the next time you see a patient, your voice can be transcribed and directly populated in your provider note for your review and signature. When you think of what your time is worth, the value of DRT, and the money it saves you, is clear. Real-time Eligibility Our real-time eligibility stops problems before they occur. CureMD can run automatic eligibility checks to verify coverage days before each patient appointment. We also provide on-demand eligibility for walk-in patients. Talk to us or stop by Capario s booth for more information on how to save time and money. 10 CureMD Healthcare
Fast Track Consulting to Meaningful Use Medicare Earn upto $ 44,000 Medicaid Earn upto $ 63,750 Medicare Meaningful Use Deadline is 3 rd October 2012 CureMD brings the fastest road to Meaningful Use yet - an unprecedented opportunity for our care community to modernize itself for greater efficiency, quality and cost containment. MU Consulting Service Includes: MU Registration Initial Assessment & Recommended Plan MU Training / Tracking Monitor Progress Towards MU Compliance MU Attestation Timeline for Achieving Meaningful Use (MU) Week 1 Session 1 Register for MU Week 2 MU Training 2 Hour Session Week 4-14 Monitor Progress Towards MU Compliance 6 Bi-Weekly 20 Minute Sessions Week 21 Payment from CMS $ 18,000 Medicare $ 21,250 Medicaid Week 1 Session 2 Initial Assessment & Recommended Plan Week 15 MU Attestation Call (212) 852 0279 for more info. Conference Guide 11
Partners Healthcare s reimbursement environment. Complex. Capario s approach to getting you paid. Simple. Feeling lost in the revenue cycle maze? Capario is here to help. We offer revenue cycle solutions that help healthcare providers get paid faster, easier and more accurately - providing relief from a complex payment environment. Learn how simple getting paid can be: 949.569.0540 www.capario.com The ICD-10 Deadline is October 1, 2014! Watch For Our Special ICD-10 Minutes Sessions Throughout the Day. 12 CureMD Healthcare
Partners What are over 180,000 healthcare providers saying about Dragon Medical Practice Edition? My documentation accuracy is soooo much better! Its saving me $1,000s in transcription fees! The speed and accuracy is incredible It saves me 30 minutes or more a day. I dictate right into my EHR DatelSolutions.com info@datelsolutions.com 201.705.1964 Reduce Patient Bad Debt. Get Paid Faster. The Revenue Maximizer Plus will help you collect more patient payments at the point of service and reduce debt. What's more, CureMD customer already have this solution embedded in their PMS. Just turn it on and start eliminating bad debt today! HIPAA compliant and PCI certified Assess and collect all of what a patient owes at the time of service Accept all forms of payment Automatically post payments Start Eliminating Patient Bad Debt Today! Stop by our booth for new special credit card processing fees; we'll beat your current rates! Visit TransEngen.com to learn more about our Revenue Maximizer suite of patient payment solution products. Conference Guide 13
Event Level Map Financial Track Sessions Staff Only Staff Only Food/Drinks Staff Only Exhibitors Staff Only Stairs to Theater Level & Restrooms Registration Please Use Front Doors Please Use Front Doors Front Doors 14 CureMD
Theater Level Map Stage Staff Only Staff Only Staff Only Staff Only Combined & Clinical Track Sessions Staff Only Staff Only Staff Only Stairs to Event Level Staff Only Restrooms Conference Guide 15
CureMD is the leading provider of innovative health information systems and services that transform the administrative and clinical operations of healthcare organizations. Our award winning solutions simplify decision making, streamline operations, and ensure compliance with industry standards and best practices; ultimately saving time and effort to maximize value and returns. Practice without BoundariesTM CureMD Healthcare 55 Broad Street New York, NY 10004 United States of America Phone: 212.509.6200 Toll Free: 866.6.GET EMR www.curemd.com CureMD Healthcare reserves the right to make changes in specifications and features shown herein, or discontinue the product described at any time without notice or obligation. Contact your CureMD Representative for the most current information. 1997-2012 CureMD Healthcare - All rights reserved.