Towers Watson Data Services. General Industry. Data, Analytics, Insights and Experience From a Market Leader

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Towers Watson Data Services Data, Analytics, Insights and Experience From a Market Leader 2014

At a Glance Industry Coverage Automotive Chemical Energy Fast Moving Consumer Goods Financial Services High Tech Media Pharmaceutical and Health Sciences Private Equity Retail Operation Types Marketing and Sales Shared Service Centre Manufacturing Research and Development Distribution Consulting and Services Technical Support 17,000 Participants 8,500,000 Incumbents 107 Countries Globally New Countries Published in 2013 Montenegro New regional reports for Sub-Saharan Africa covering 13 additional New for 2014 Cambodia Ivory Coast Libya Myanmar We offer additional reports that specialize in intelligent and flexible data around the world: Designed For Helps You To Geographic Coverage Compensation Survey Reports Assess pay competitiveness and 110+ understand typical practices in HR policies and benefits design by country Company Car Benefits Survey Reports Design and maintain competitive car benefits program to attract and retain key talent Global Geographic Salary Differential Report NEW Access salary cost differences by geography and employee levels around the world in one report Rationalize salary differences when relocating employees in order to attract and retain key staff 50+ 60+ Key Features General Industry and industry specific survey reports including Energy, Financial Services, High Tech, Media, Pharmaceutical and Health Sciences, Private Equity and Retail Compensation, HR Policies and Benefits Design Practices Peer company and industry cuts Company car, cash allowance, mileage reimbursement, car loan, car ownership plan Differentials for national base salary relative to geographic areas/cities within the country Versions Available (Asia Pacific only) Country Country Global Availability Participation required with the exception of the Compensation Surveys Participants and non-participants Participation is not required Global Starting Salaries Report NEW Maintain competitiveness and cost effectiveness of starting salaries around the world in one report Global 50 Remuneration Planning Report ENHANCED Access national trends in pay and benefits around the world in one report Salary Budget Planning Reports Review latest budget increases, salary movement, salary review practices and allocation of budgets to high performers 50+ 58 90+ Base salary by qualifications and by functions Differentials by industry Economic, labor law and rewards summaries Compensation trends and pay increases Snapshots of employee benefits and perquisites plans Salary structures base salary, variable pay and benefits value by Global Grade Regional and country comparisons of net and gross salaries Economic key data Salary increase (actual and projected) Salary review policies Budget allocation Global Global Global Participation is not required Participation is not required Participants and non-participants Local companies Multinationals Global and Regional Headquarters 2 twdataservices.com

Compensation Survey Companies continually struggle to attract and retain the right talent no matter what the economy. While many factors affect employee attraction and retention, compensation is, and will always be, a key driver. But economic conditions shift year to year and market by market, impacting pay and benefits more quickly than ever before. To keep ahead of these changes, HR professionals must have efficient access to robust data, sophisticated tools and analytics, and deep sector expertise. Towers Watson s survey products and consultants can help you manage these increasingly complex pay and benefit program decisions so you can develop competitive compensation plans that attract the talent you need and drive employee engagement and performance. Our surveys capture* Compensation Position Information: Employee location Geographic responsibility Salary Information: Base pay Guaranteed bonus Allowances Variable pay (actual and target) Long-term incentives Methodology: Bands/Levels + Global Grades grouped by job Functions + Disciplines (areas of specialization) We provide flexible and insightful reports and analyses Strategic positioning relative to your competitors Customized reports and analyses HR Policies and Practices Salary review practices Compensation Starting salaries Variable pay Company cars Guaranteed payments, cash allowances and perquisites Education and training Working hours Business travel and relocation Attraction, retention and termination Length of service awards Sales force policies HR policies and benefits design practices information Comprehensive compensation, Total sample reports (all companies, all data) Expert advice and insights Benefits Design Practices Retirement: DB, DC or hybrid schemes Healthcare: Medical, dental and vision Wellness: Medical check up Employee Assistance Program Risk Benefit Plans: Death, accident, disability Critical illness Paid Time Off Meal Benefits Flexible Benefits *May vary by region 3

Flexible and Insightful Reports and Analyses Delivered Online Our reports provide answers to your questions and needs, whether it s comparing your competitive position to your competitors, or pay levels across, designing company car plans for thousands of employees, leveling roles for benchmarking, or calculating statutory employer costs or those of starting HR operations in a new market. Compensation Create peer groups based on company name or characteristics such as sector, geographic location and/ or size. Copy your preferred custom peer groups across. Preview the number of companies and cases for your custom analyses. Combine jobs to mirror your own internal job classifications, or when data samples are limited. Add custom percentile(s) to your data views. Search for jobs by keyword and review job descriptions. Browse and customize data views on the fly: Age data and customize currencies displayed. Fold and unfold compensation totals. Employee Id 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 Level P4 P5 P4 P4 P5 U1 P4 P5 P1 Survey Job Match Level Global Name Grade Full Job Code Intermediate 10 AFT010--10 11 AMK050--11 11 ACA000--11 Intermediate 10 AMK040--10 Specialist 14 AFT000-P4-14 11 AFT000--11 Intermediate 10 AFA000--10 Top Executive 15 ASC--15 Top Executive 16 AFA--16 Top Executive 16 ALG--16 Top Executive 16 AHR000--16 Top Executive 16 ALG--16 Top Executive 16 AFT--16 Master 15 AFU000-P5-15 11 AFU000--11 Specialist 13 AHR010-P4-13 Specialist 13 ALG000-P4-13 Intermediate 10 AID020--10 Intermediate 10 AFU000--10 Intermediate 10 AFT050--10 Intermediate 10 AMK040--10 Master 15 AFT050-P5-15 Intermediate 10 AHR130--10 11 AFT000--11 11 ACA--11 Entry 05 AAS040-U1-05 Specialist 13 ASC-P4-13 11 AFT000--11 11 AFT050--11 11 ALG000--11 Master 15 AMK000-P5-15 12 ACD--12 Entry 09 AMK-P1-09 11 AMK090--11 Base Salary Your Data Market Data Value 10th 25th 50th 75th 90th 10th 25th Median 75th 90th 44 590 37,1% 21,4% 11,5% 1,6% -8,2% 32 526 36 737 40 000 43 885 48 548 49 491 39,4% 11,5% -2,8% -17,6% -26,9% 35 502 44 386 50 940 60 073 690 52 000 25,1% 4,2% -0,5% 41 559 49 890 52 236 34 125 14,7% 3,7% -13,2% -18,7% -23,3% 29 739 32 906 39 300 41 982 44 498 91 364 39,1% 26,9% 2,6% 65 664 72 000 89 044 45 968 15,4% 4,0% -9,4% -27,4% -34,5% 39 847 44 200 50 750 63 340 70 232 38 090 39,2% 22,3% 9,1% -2,1% -13,4% 27 358 31 145 34 925 38 927 44 004 109 486 57,3% 18,5% 0,0% 69 608 92 400 109 486 100 009 42,0% 22,5% -1,3% -22,3% -24,2% 70 412 81 654 101 354 128 759 131 990 151 086 95,1% 72,5% 33,1% 16,5% -1,6% 77 422 87 570 113 523 129 708 153 566 123 604 38,6% 21,7% 10,3% -4,2% -12,6% 89 205 101 548 112 043 128 958 141 394 159 354 105,8% 82,0% 40,4% 22,9% 3,8% 77 422 87 570 113 523 129 708 153 566 78 871-12,2% -23,5% -33,6% -43,0% -49,3% 89 859 103 110 118 743 138 464 155 440 110 006 64,8% 59,8% 30,4% 12,8% 3,1% 66 771 68 820 84 377 97 505 106 713 60 000 68,4% 43,0% 19,6% 2,1% -7,1% 35 630 41 966 50 166 58 772 64 553 75 400 33,9% 56 317 97 045 131,7% 85,5% 54,0% 34,0% 25,5% 41 887 52 311 63 002 72 413 77 350 45 500 28,6% 19,4% 4,6% -5,3% -16,9% 35 388 38 113 43 509 48 039 54 781 51 506 69,2% 55,5% 37,6% 26,5% 21,6% 30 439 33 118 37 437 40 710 42 374 34 112-1,7% -12,7% -20,3% 34 686 39 060 42 794 40 7 36,8% 23,6% 3,5% -3,1% -8,6% 29 739 32 906 39 300 41 982 44 498 91 832 1,3% -9,6% -16,5% 90 5 101 551 110 004 36 400 20,5% 1,0% -9,8% -20,1% -28,9% 30 202 36 022 40 365 45 541 51 188 60 190 51,1% 36,2% 18,6% -5,0% -14,3% 39 847 44 200 50 750 63 340 70 232 64 506 69,8% 57,6% 33,1% 18,2% -4,0% 38 000 40 938 48 461 54 571 203 28 990 34,8% 24,4% 7,9% 7,6% -24,4% 21 513 23 300 26 856 31 387 38 324 68 055 80,1% 28,0% 10,5% -4,8% -11,8% 37 786 53 148 61 591 71 472 77 124 44 200 10,9% 0,0% -12,9% -30,2% -37,1% 39 847 44 200 50 750 63 340 70 232 41 015-5,4% -16,7% -24,9% -31,1% -41,5% 43 365 49 217 54 624 59 544 70 088 44 655 11,7% -2,1% 10,8% -18,5% -23,4% 39 977 45 610 50 043 54 823 58 260 153 894 131,7% 106,7% 74,2% 43,3% 23,8% 66 428 74 436 88 340 107 396 124 260 85 000 86,5% 59,1% 12,7% 45 566 53 431 75 399 32 500 8,3% 1,5% -9,7% -20,2% -25,0% 30 000 32 004 36 000 40 746 43 311 62 000 26,1% 49 183 View, download and print presentation-ready results. Export your custom selection of jobs and data elements and rename fields using your organization s terminology. TRAINING/PROFESSIONAL DEVELOPMENT Training/professional development policy Policy for training/professional development or continuing education Type of policy: Formally established All types increase Discretionary (on a case by case basis) N o of Companies 10th Combination of both responding Percentile GM 207 0.4 Coverage of costs 230 0.7 MMN o of Companies responding: 244 234 1.0 PR 247 1.3 All costs covered, including payment for missed TB working time 227 1.0 All costs covered, excluding payment for missed MW working time 183 1.1 No costs covered and no payment for missed working time 5.0% Contribution to development/education activities N o of Companies responding: 263 4.0% % contributing Contribution covers 3.0% MBA/University Education Professional qualification (ACCA, CPA, CFA, or CIMA) Other type of education 2.0% 1.0% % reporting 86.7 TOTAL BUDGETED SALARY INCREASES (INCLUDING zero values) 62.1 27.7 25th 75th 90th 10.3 Percentile Median Percentile Percentile Average 1.9 2.5 3.0 4.0 2.5 1.9 2.5 3.0 4.0 2.5 1.9 2.5 3.0 3.9 2.5 % 2.0 2.5 3.0 4.0 2.5 reporting 1.9 2.582.9 3.0 3.5 2.4 1.9 2.515.0 3.0 3.5 2.4 2.1 % reporting 78.3 90th Percentile 75th Percentile 69.2 74.5 47.1 Median 25th Percentile 10th Percentile HR Policies and Practices Provides critical information such as granular salary increase budget practices to allow companies to make sound, informed planning decisions. Supports review and design needs across an array of common and critical reward areas, including company car plans, variable pay (sales and non-sales), allowances and perquisites and pay philosophy/positioning. Complements reward information with additional information regarding typical local HR practices including training and development, working hours, overtime and attraction and retention, thus providing companies a wellrounded understanding of local HR environments. 0.0% GM MM PR TB MW Benefits Design Practices United Kingdom Comprehensive coverage of a host of benefits topics including retirement, healthcare, death and disability, and wellness. Detailed information to support benefits specialists with plan benchmarking and design needs. Flexible reporting options to satisfy all needs, whether it is high level practice prevalence in the general market place or specific benefit design considerations amongst a peer group. Summary DC Retirement Plan DB Retirement Plan Private Medical Insurance Dental Optical Medical check-up Employee Assistance Plan Wellness Program Group Life AD&D Critical Illness Disability Business Travel Accident Company Car/Transportation Loan Program Childcare Meal benefits Prevalence 91% 30% 100% 51% 61% 60% 85% 69% 85% 37% 22% 75% % 81% 30% 75% 63% Number of companies 61 20 34 41 40 57 46 57 25 15 50 45 54 20 50 42 Total participants Prevalence of benefits 20% 40% 60% 0% 80% 100% DC Retirement Plan 91% DB Retirement Plan 30% Private Medical Insurance 100% Dental 51% Optical 61% Medical check-up 60% Employee Assistance Plan 85% Wellness Program 69% Group Life 85% AD&D 37% Critical Illness 22% Disability 75% Business Travel Accident % Company Car/Transportation 81% Loan Program 30% Childcare 75% Meal benefits 63% Tuition 82% 55 Tuition 82% Flexible Benefits 49% 33 Flexible Benefits 49% Data displayed are for illustrative purposes only. Report formats and pay elements may vary by survey and country to reflect unique local practices. Our network of regional experts and local consulting offices ensures that each country s surveys, reports and analyses... 4 twdataservices.com

Global Reach, Local Market Expertise For more than 60 years Towers Watson Data Services has been a leading provider of compensation, HR policies and benefits design practices information to the global employer community. Covering over 110, our reports and analyses contain compensation and practices information on millions of employees in organizations ranging from emerging growth companies to many of the world s largest conglomerates. Research Driven Significant investments in technical resources and tracking market practices Why Towers Watson Data Services? Value Added Services Global, regional and local account management Job-matching assistance Complimentary forums that provide updates on the latest thinking in HR and networking opportunities Cutting edge market trend reports Problem Solving Auditing your reward packages Expert advice on managing pay elements at a global or local level Market pricing/ pay assessment Insightful Reporting More than 10 million incumbents globally Comprehensive and sound compensation, HR policies and benefits design practices reports Consistent approach facilitating analyses across and regions Advanced web-based, self-service custom analyses of unique peer groups and industries Quality Assurance Rigorous job matching and data validation processes Sophisticated statistical modeling Global, regional, local country and subject matter expert review Continuous improvement of survey content, materials and tools, based on client and associate feedback Comprehensive Offerings Consistent Methodology 1. Survey reports and publications 2. Self-service custom analyses 3. Pulse surveys 4. Bespoke custom surveys 5. Data Plus consulting 1. Define your organization 2. Assign job levels 3. Assign job content (Functions and Disciplines)...provide decision-quality data and interpretation reflecting unique local governance and cultural practices. 5

Reports Cover More Than 110 Countries Globally and All Industry Sectors Compensation Survey Reports Single Country Multi-Country Albania Algeria Angola* Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Bosnia- Herzegovina Botswana* Brazil Brunei Bulgaria Cambodia Canada Chile China Colombia Congo (DRC)* Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Georgia Germany Ghana Greece Guatemala Honduras Hong Kong Hungary India Indonesia Iraq Ireland Israel Italy Ivory Coast Japan Jordan Kazakhstan Kenya Korea Kuwait Laos Latvia Lebanon Lesotho* Pulse and bespoke custom surveys are also available upon request. 6 twdataservices.com Executive Energy Financial Services High Tech Media Pharmaceutical and Health Sciences Private Equity Retail Single Country Multi-Country Libya Lithuania Luxembourg Macedonia Malawi* Malaysia Mali Mauritius* Mexico Moldova Montenegro Morocco Mozambique* Myanmar Namibia* Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa Spain Sri Lanka Swaziland* Sweden Switzerland Taiwan Tanzania* Thailand Tunisia Turkey Trinidad and Tobago Uganda* Ukraine United Arab Emirates United Kingdom United States Uruguay Venezuela Vietnam Zambia* Zimbabwe* Results will be published assuming sufficient participation. *TW-PECS Survey for Africa. Executive Energy Financial Services High Tech Media Pharmaceutical and Health Sciences Private Equity Retail

Our Consistent Approach Facilitates Analyses Across Countries and Regions Additional Reports Company Car Benefits Reports Global 50 Remuneration Planning Report Global Geographic Salary Differential Report Global Starting Salaries Report Salary Budget Planning Reports Single Country Single Country Multi-Country Multi-Country Albania Lithuania Algeria Luxembourg Angola Macedonia Argentina Malawi Australia Malaysia Austria Mali Azerbaijan Mauritius Bahrain Mexico Bangladesh Moldova Belarus Montenegro Belgium Morocco Bosnia-Herzegovina Mozambique Botswana Namibia Brazil Netherlands Brunei New Zealand Bulgaria Nicaragua Cambodia Nigeria Canada Norway Chile Oman China Pakistan Colombia Panama Congo Paraguay Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Georgia Germany Ghana Greece Spain Guatemala Sri Lanka Honduras Sweden Hong Kong Switzerland Hungary Taiwan India Tanzania Indonesia Iraq Ireland Turkey Israel Trinidad and Tobago Italy Uganda Ivory Coast Japan Jordan Kazakhstan Kenya Korea Kuwait Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovakia Slovenia South Africa Thailand Tunisia Ukraine United Arab Emirates United Kingdom United States Uruguay Laos Venezuela Latvia Vietnam Lebanon Zambia Libya Zimbabwe Company Car Benefits Reports Global 50 Remuneration Planning Report For more information please contact your regional Data Services Center or Account Manager. Global Geographic Salary Differential Report Global Starting Salaries Report Salary Budget Planning Reports 7

Regional Contact Information Towers Watson Works With 70% Fortune Global 500 76 % Fortune U.S. 500 Asia Pacific Manila Email: twapdata.mktg@towerswatson.com Phone: +63 2 902 0777 Fax: +63 2 902 0700 Singapore Email: twapdata.mktg@towerswatson.com Phone: +65 6880 5688 Fax: +65 6880 5699 Europe, Middle East and Africa Brussels Latin America Miami Email: twladata@towerswatson.com Phone: +1 866 824 5815 (toll free) +1 954 7 1345 (outside the U.S.) Fax: +1 954 430 0345 North America Canada 82 % FTSE 100 Phone: +32 2 8 15 11 Fax: +32 2 5 36 01 London Phone: +1 877 550 4402 (toll free) +1 416 960 2700 (outside Canada) Fax: +1 416 960 7093 Email: customerservice@towerswatson.com Email: twcadata@towerswatson.com Email: dataservices@towerswatson.com United States Phone: +44 20 7170 2999 Email: twusdata@towerswatson.com Fax: +44 20 7170 2222 Phone: +1 800 645 5771 (toll free) Phone: +1 914 289 3200 (outside the U.S. and Canada) Fax: +1 914 289 3201 Towers Watson Data Services Towers Watson Data Services is a leading provider of compensation, benefits and employment practices information to the global employer community. Our databases are recognized worldwide as the most reliable source of current data for compensation planning. Towers Watson Data Services Serenitas Building A Avenue E. Van Nieuwenhuyse 2 1160 Brussels, Belgium T +32 2 8 1511 F +32 2 5 3601 customerservice@towerswatson.com www.twdataservices.com About Towers Watson Towers Watson is a leading global professional services company that helps organizations improve performance through effective people, risk and financial management. With 14,000 associates around the world, we offer solutions in the areas of benefits, talent management, rewards, and risk and capital management. The information in this publication is of general interest and guidance. Action should not be taken on the basis of any article without seeking specific advice. To unsubscribe, email: customerservice@towerswatson.com with the publication name as the subject and include your name, title and company address. Copyright 2013 Towers Watson. All rights reserved. TW-EU-2013-34742. December 2013. towerswatson.com