Using data to improve asset

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Using data to improve asset management Martijn Schroder

Budget LG challenge: increased value, reduced waste, lower budget, happier customers Business waste Business waste Business value Business value Current practice Good practices shared Current spend Future spend

Running good practices is challenging Funding mechanisms and budgeting cycles hindering longer term planning Customer expectation high and hard to meaningfully utilise Work effort inconsistently recorded limited insight Budget and customer pressure may drive reactive forms of maintenance Limited effective measurements of performance of practices MOS under defined or not continually improved Pressure on skills and capacity Market capacity limited or inflexibly scalable Procurement insufficiently addresses requirements Asset handover with limited view on condition, life, as-is drawings, maintenance procedures

Defining a good practice is challenging Failure mode: one way an asset can fail It is important to consider individual failure modes (rather than the entire asset) when determining a maintenance strategy, as different failure modes can result in individual maintenance strategies Typical for roads: Cracking, edge break, flushing, ravelling, rutting, shoving, stripping, potholes

Reactive Preventive Predictive Infant Mortality Can be an appropriate strategy if the consequences of failure is acceptable Efforts to remove causes should be made (RCA) Not an appropriate strategy Increases the likelihood of failure on replacement / repair Can be an appropriate strategy if the cost (frequency) of inspection is not high Cease inspection once high likelihood period has passed Efforts to remove causes should be made (RCA) Random Can be an appropriate strategy if the consequences of failure is acceptable Not acceptable if consequence of failure is high Not an appropriate strategy Does not decrease the likelihood of failure on replacement / repair Can be an appropriate strategy if the cost (frequency) of inspection is not high Wear Out Can be an appropriate strategy if the consequences of failure is acceptable Not acceptable if consequence of failure is high Can be an appropriate strategy, particularly if likelihood increases sharply Not acceptable if consequence of failure is high Can be an appropriate strategy if the cost (frequency) of inspection is not high

PRACTICE

Maintenance Workflow Fixed Time Predictive Run to Fail Replacement Maintenance / Proactive Inspection Notification Scope Plan Schedule Execute Feedback

TECHNOLOGY

Business pressures User pressures IT / IM Technology challenges

EXPERTS

CUSTOMERS

Business practice optimisation

Understanding pain points in practices

DATA

Decide based on insights (evidence) Measurable practices Analytics and insight generation Service optimisation

Create value driver trees to understand and quantify the opportunity

Clarify definitions of work effort 21

Define asset performance

Identify trends in ability to transact work The backlog of jobs raised in the last 18 months keeps growing 7000 6000 5000 4000 3000 2000 1000 0-1000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2015 2016 2016 2016 2016 2016 2016 Immediate 1 Day 2 Days 3 Days 4 Days 1 Week 2 Weeks 3 Weeks 1 Month 2 Months 3 Months 6 Months 1 Year

Average Days to Close Counts of Jobs Completed Relate performance to standards (e.g. RMP) Jobs are not being closed out in their mandated timeframes 200 6000 180 3 Weeks, 177 160 5000 140 3 Months, 133 4000 120 3 Days, 112 2 Months, 106 6 Months, 1041 Year, 105 100 3000 1 Month, 83 80 60 2000 40 20 2 Days, 43 4 Days, 40 1 Week, 20 2 Weeks, 13 1000 1 Day, 3 0 0

Map roads defects for prioritisation of works Overlaying this information with: - Significance (category) of road - Risk profile - Type usage

Build capabilities across the lifecycle of assets DTF s Asset Management Accountability Framework (AMAF) Under AMAF assets are managed within lifecycle phases and aligned to service delivery. Analysing and mapping asset related activities within these phases will reveal enterprise wide compliance gaps plus continuous improvement opportunities, including how to obtain better value from our assets, improve our decision making, funding and maintenance approach and measure asset performance. Need for asset is identified and planned for. Asset is purchased, constructed or created. Asset disposal when its full value and life span has expired, Asset is used and maintained. 26

Good design of a business service leads to better services with reduced waste, expenditure So you get this instead of this

Thank you Martijn Schroder m: 0409 414 330 e: martijn@promaxia.com.au w: www.promaxia.com.au