ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE i IVY TECH COMMUNITY COLLEGE WARSAW CODE 1191 GENERAL INFORMATION ABOUT THIS SUMMAR

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ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE i GENERAL INFORMATION ABOUT THIS SUMMARY REPORT IN ADDITION TO THE INTRODUCTORY PAGES, THIS REPORT BELOW ARE EXPLANATIONS AND INFORMATION THAT MAY HELP COMPRISES UP TO 24 PAGES OF SUMMARY DATA THAT PROVIDE YOU INTERPRET THE FINDINGS PRESENTED IN THIS REPORT. AN OVERVIEW OF YOUR INSTITUTION'S RESULTS FOR THE FIVE SOS 2-YR SECTIONS LISTED BELOW. COLUMN HEADINGS -------------------------------------------------------------- SECTION I: BACKGROUND INFORMATION N = NUMBER RESPONDING TO ITEM SECTION II: COLLEGE IMPRESSIONS % W BL = PERCENT OF TOTAL SCANNED (INCLUDING BLANK RESPONSES) SECTION III: COLLEGE SERVICES % W/O BL = PERCENT OF TOTAL SCANNED (EXCLUDING BLANK RESPONSES) SECTION IV: COLLEGE ENVIRONMENT % = PERCENT OF NUMBER (N) RESPONDING TO ITEM SECTION V: ADDITIONAL QUESTIONS * = BLANKS (AND 'N/A' WHERE APPROPRIATE) EXCLUDED FROM CALCULATION OF AVERAGE ** = AVERAGE CALCULATED USING ONLY RECORDS OF STUDENTS INDICATING "I HAVE USED THIS SERVICE." SD = STANDARD DEVIATION FOR INFORMATION/ASSISTANCE RELATED TO... SCALES ------------------------------------------------------- -------------------------------------------------------- SECTION II REASON SCALE (3-POINT) 1) ORDERING 3=MAJOR REASON, 2=MINOR REASON, CONTACT: ESS CUSTOMER SERVICES 1=NOT A REASON (319) 337-1893 SECTION III SATISFACTION SCALE (5-POINT) 2) SCANNING AND REPORTING 5=VERY SATISFIED, 4=SATISFIED, 3=NEUTRAL, CONTACT: ESS PRODUCTION SERVICES 2=DISSATISFIED, 1=VERY DISSATISFIED (319) 337-1186 SECTION IV SATISFACTION SCALE (5-POINT) 3) RESEARCH-RELATED ISSUES (SUCH AS DATA ANALYSES, 5=VERY SATISFIED, 4=SATISFIED, 3=NEUTRAL, INTERPRETATION OF THE RESULTS, ETC.) 2=DISSATISFIED, 1=VERY DISSATISFIED CONTACT: SURVEY RESEARCH SERVICES (319) 337-1098 4) USE OF REPORT RESULTS FOR ACCREDITATION, OUTCOMES ASSESSMENT, AND EFFECTIVENESS MEASURES CONTACT: EDUCATIONAL SERVICES PHONE: (319) 337-1053 FAX: (319) 339-1790 EMAIL: OUTCOMES@ACT.ORG ACT 500 ACT DRIVE P.O. BOX 168 IOWA CITY, IOWA 52243-0168

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE ii TABLE OF CONTENTS SECTION I: BACKGROUND INFORMATION............................................. 1-7 SECTION II: COLLEGE IMPRESSIONS ITEM A: REASON THIS 2-YEAR COLLEGE WAS SELECTED IN RANK ORDER.......................... 8 ITEM A: REASON THIS 2-YEAR COLLEGE WAS SELECTED - FREQUENCIES AND PERCENTAGES................. 9 ITEMS B, C, AND D: PERCENTAGES AND TOTAL GROUP AVERAGE............................. 10-11 SECTION III: COLLEGE SERVICES USAGE OF AND SATISFACTION WITH COLLEGE SERVICES SATISFACTION AVERAGES IN RANK ORDER..................................... 12 FREQUENCIES AND PERCENTAGES FOR SATISFACTION................................. 13-14 SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH ASPECTS OF THIS COLLEGE - SATISFACTION AVERAGES IN RANK ORDER WITHIN AREAS ACADEMICS (ITEMS 1-12)........................................... 15 ADMISSIONS (ITEMS 13-17).......................................... 15 RULES & POLICIES (ITEMS 18-22)....................................... 15 FACILITIES (ITEMS 23-32).......................................... 16 REGISTRATION (ITEMS 33-36)......................................... 16 GENERAL (ITEMS 37-44)............................................ 16 SATISFACTION WITH ASPECTS OF THIS COLLEGE - SATISFACTION AVERAGES FOR COMPOSITE IN RANK ORDER......... 17-18 SATISFACTION WITH ASPECTS OF THIS COLLEGE - FREQUENCIES AND PERCENTAGES WITHIN AREAS ACADEMICS (ITEMS 1-12)........................................... 19 ADMISSIONS (ITEMS 13-17).......................................... 20 RULES & POLICIES (ITEMS 18-22)....................................... 20 FACILITIES (ITEMS 23-32).......................................... 21 REGISTRATION (ITEMS 33-36)......................................... 21-22 GENERAL (ITEMS 37-44)............................................ 22 SECTION V: ADDITIONAL QUESTIONS (1-15)........................................... 23 ADDITIONAL QUESTIONS (16-30).......................................... 24

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 1 SUMMARY FOR SECTION I: BACKGROUND INFORMATION ITEM B: AGE 18 OR UNDER 40 15.4 16.1 19 25 9.6 10.1 20 28 10.8 11.3 21 12 4.6 4.8 22 17 6.5 6.9 23 TO 25 20 7.7 8.1 26 TO 29 25 9.6 10.1 30 TO 39 36 13.8 14.5 40 TO 61 42 16.2 16.9 62 OR OVER 3 1.2 1.2 BLANK 12 4.6 N/A ITEM C: RACE/ETHNICITY AFRICAN-AMERICAN OR BLACK 1 0.4 0.4 NATIVE AMERICAN (INDIAN, ALASKAN, HAWAIIAN) 1 0.4 0.4 CAUCASIAN OR WHITE 206 79.2 83.4 MEXICAN-AMERICAN, MEXICAN ORIGIN 22 8.5 8.9 ASIAN AMERICAN, ORIENTAL, PACIFIC ISLANDER 1 0.4 0.4 PUERTO RICAN, CUBAN, OTHER LATINO OR HISPANIC 5 1.9 2.0 OTHER 1 0.4 0.4 PREFER NOT TO RESPOND 10 3.8 4.0 BLANK 13 5.0 N/A

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 2 SUMMARY FOR SECTION I: BACKGROUND INFORMATION ITEM D: PURPOSE FOR ENTERING THIS 2-YEAR COLLEGE NO DEFINITE PURPOSE IN MIND 6 2.3 2.4 TO TAKE A FEW COURSES FOR SELF-IMPROVEMENT 5 1.9 2.0 TO TAKE A FEW JOB-RELATED OR JOB-REQUIRED COURSES 1 0.4 0.4 TO TAKE COURSES NECESSARY FOR TRANSFERRING TO ANOTHER 2-YEAR COLLEGE 17 6.5 6.9 TO TAKE COURSES NECESSARY FOR TRANSFERRING TO A 4-YEAR COLLEGE OR UNIVERSITY 63 24.2 25.4 TO COMPLETE A VOCATIONAL/TECHNICAL PROGRAM 14 5.4 5.6 TO OBTAIN OR MAINTAIN A CERTIFICATION 5 1.9 2.0 TO OBTAIN AN ASSOCIATE DEGREE 119 45.8 48.0 OTHER 18 6.9 7.3 BLANK 12 4.6 N/A ITEM E: OVERALL COLLEGE GRADE POINT AVERAGE A- TO A (3.50-4.00) 61 23.5 25.2 B TO A- (3.00-3.49) 77 29.6 31.8 B- TO B (2.50-2.99) 52 20.0 21.5 C TO B- (2.00-2.49) 21 8.1 8.7 C- TO C (1.50-1.99) 9 3.5 3.7 D TO C- (1.00-1.49) 0 0.0 0.0 BELOW D (0.00-0.99) 0 0.0 0.0 HAVE NOT ESTABLISHED A GPA 20 7.7 8.3 DOES NOT APPLY 2 0.8 0.8 BLANK 18 6.9 N/A

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 3 SUMMARY FOR SECTION I: BACKGROUND INFORMATION ITEM F: SEX MALE 67 25.8 27.0 FEMALE 181 69.6 73.0 BLANK 12 4.6 N/A ITEM G: MARITAL STATUS UNMARRIED (SINGLE, DIVORCED, AND WIDOWED) 168 64.6 68.6 MARRIED 70 26.9 28.6 SEPARATED 2 0.8 0.8 PREFER NOT TO RESPOND 5 1.9 2.0 BLANK 15 5.8 N/A ITEM H: NUMBER OF DEPENDENT CHILDREN NONE 145 55.8 59.4 1 34 13.1 13.9 2 26 10.0 10.7 3 27 10.4 11.1 4 OR MORE 12 4.6 4.9 BLANK 16 6.2 N/A

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 4 SUMMARY FOR SECTION I: BACKGROUND INFORMATION ITEM I: NUMBER OF HOURS PER WEEK CURRENTLY EMPLOYED 0 OR ONLY OCCASIONAL JOB 95 36.5 38.6 1 TO 10 17 6.5 6.9 11 TO 20 28 10.8 11.4 21 TO 30 39 15.0 15.9 31 TO 40 39 15.0 15.9 OVER 40 28 10.8 11.4 BLANK 14 5.4 N/A ITEM J: CURRENT ENROLLMENT STATUS AT THIS COLLEGE FULL-TIME STUDENT 131 50.4 52.6 PART-TIME STUDENT 118 45.4 47.4 BLANK 11 4.2 N/A ITEM K: NUMBER OF YEARS ATTENDED THIS COLLEGE 1 YEAR 132 50.8 55.9 2 YEARS 65 25.0 27.5 3 YEARS 21 8.1 8.9 4 OR MORE YEARS 18 6.9 7.6 BLANK 24 9.2 N/A

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 5 SUMMARY FOR SECTION I: BACKGROUND INFORMATION ITEM L: TYPE OF CLASSES MOST FREQUENTLY ATTENDED DAY CLASSES (MORNING OR AFTERNOON) 173 66.5 70.3 EVENING CLASSES 66 25.4 26.8 WEEKEND CLASSES 1 0.4 0.4 OTHER 6 2.3 2.4 BLANK 14 5.4 N/A ITEM M: TRUE WHEN FIRST ENTERED THIS COLLEGE ENTERED DIRECTLY FROM HIGH SCHOOL 74 28.5 29.8 ENTERED AFTER WORKING FOR A PERIOD OF TIME (EXCLUDING SUMMER WORK) 108 41.5 43.5 TRANSFERRED FROM ANOTHER 2-YEAR COLLEGE 3 1.2 1.2 TRANSFERRED FROM A 4-YEAR COLLEGE OR UNIVERSITY 10 3.8 4.0 ENTERED AFTER COMPLETING MILITARY SERVICE 2 0.8 0.8 OTHER 51 19.6 20.6 BLANK 12 4.6 N/A

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 6 SUMMARY FOR SECTION I: BACKGROUND INFORMATION ITEM N: HOW FAR FROM COLLEGE DO YOU LIVE? LESS THAN 1 MILE 4 1.5 1.6 1-5 MILES 40 15.4 16.2 6-10 MILES 63 24.2 25.5 11-20 MILES 75 28.8 30.4 21-40 MILES 58 22.3 23.5 OVER 40 MILES 7 2.7 2.8 BLANK 13 5.0 N/A ITEM O: RECEIVE ANY TYPE OF FINANCIAL AID? YES 155 59.6 62.8 NO 92 35.4 37.2 BLANK 13 5.0 N/A

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 7 SUMMARY FOR SECTION I: BACKGROUND INFORMATION ITEMS P & Q: MAJOR AND OCCUPATIONAL CHOICE ============ MAJOR AREA OF STUDY OCCUPATIONAL CHOICE =========================== ============================ ======== ======== ========= UNDECIDED 10 3.8 4.2 12 4.6 5.4 AGRICULTURE & AG TECHNOLOGIES 1 0.4 0.4 2 0.8 0.9 ARCHITECTURE & ENVIRON DESIGN 4 1.5 1.7 3 1.2 1.4 BUSINESS & MANAGEMENT 31 11.9 13.0 31 11.9 14.0 BUSINESS & OFFICE 4 1.5 1.7 2 0.8 0.9 MARKETING & DISTRIBUTION 0 0.0 0.0 1 0.4 0.5 COMMUNICATIONS & COMM TECH 0 0.0 0.0 0 0.0 0.0 COMMUNITY & PERSONAL SERVICES 22 8.5 9.2 21 8.1 9.5 COMPUTER & INFORMATION SCI 12 4.6 5.0 8 3.1 3.6 CROSS-DISCIPLINARY STUDIES 4 1.5 1.7 2 0.8 0.9 EDUCATION 10 3.8 4.2 7 2.7 3.2 TEACHER EDUCATION 0 0.0 0.0 0 0.0 0.0 ENGINEERING, PRE-ENGINEERING 1 0.4 0.4 3 1.2 1.4 ENGINEERING-RELATED TECH 11 4.2 4.6 8 3.1 3.6 FOREIGN LANGUAGE 1 0.4 0.4 0 0.0 0.0 HEALTH SCIENCES & ALLIED HEALTH 110 42.3 46.0 103 39.6 46.6 HOME ECONOMICS 3 1.2 1.3 4 1.5 1.8 LETTERS 0 0.0 0.0 1 0.4 0.5 MATHEMATICS 1 0.4 0.4 2 0.8 0.9 PHILOSOPHY, RELIG & THEOLOGY 0 0.0 0.0 2 0.8 0.9 SCIENCES (BIO & PHYSICAL) 2 0.8 0.8 0 0.0 0.0 SOCIAL SCIENCES 4 1.5 1.7 2 0.8 0.9 TRADE & INDUSTRIAL 7 2.7 2.9 7 2.7 3.2 VISUAL & PERFORMING ARTS 1 0.4 0.4 0 0.0 0.0 BLANK 21 8.1 N/A 39 15.0 N/A 260 100.0 100.0

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 8 SUMMARY FOR SECTION II: BACKGROUND INFORMATION ITEM A: REASON THIS 2-YEAR COLLEGE WAS SELECTED - REASON AVERAGES RANK ORDERED TOTAL SCANNED = 260 PAGE 1 OF 1 ================================================= *** RANKED BY REASON *** (3=MAJOR REASON, 2=MINOR REASON, 1=NOT A REASON) # FOR ITEM RANK AVERAGE AVG* SD NO. ITEM TEXT ---- ------- ---- ---- ---- -------------------------------------------------------------------------------------------------- 1 238 2.63 0.70 3 LOW COST OF ATTENDING 2 232 2.54 0.67 1 CONVENIENT LOCATION 3 229 2.43 0.74 2 OFFERED THE COURSES I WANTED 4 233 2.23 0.85 4 COULD WORK WHILE ATTENDING 5 228 2.07 0.91 9 AVAILABILITY OF SCHOLARSHIP OR FINANCIAL AID 6 227 2.05 0.80 8 GOOD CHANCE OF PERSONAL SUCCESS 7 225 1.77 0.72 5 GOOD VOCATIONAL OR ACADEMIC REPUTATION 8 232 1.68 0.77 7 LIKED THE SIZE OF THE COLLEGE 9 228 1.39 0.64 10 ADVICE OF PARENTS OR RELATIVES 10 227 1.34 0.57 6 LIKED THE SOCIAL ATMOSPHERE 11 226 1.26 0.56 11 ADVICE OF HIGH SCHOOL COUNSELOR, TEACHER, PRINICIPAL, ETC. 12 234 1.09 0.33 12 WANTED TO BE WITH FRIENDS

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 9 SUMMARY FOR SECTION II: COLLEGE IMPRESSIONS ITEM A: REASON THIS 2-YEAR COLLEGE WAS SELECTED - FREQUENCIES AND PERCENTAGES TOTAL SCANNED = 260 PAGE 1 OF 1 ================================================= ITEM MAJOR MINOR NOT A NO ITEM TEXT REASON REASON REASON BLANK ---- ------------------------------------------------------------ -------- -------- -------- ------- 1 CONVENIENT LOCATION N 149 59 24 28 % 57.3 22.7 9.2 10.8 2 OFFERED THE COURSES I WANTED N 133 61 35 31 % 51.2 23.5 13.5 11.9 3 LOW COST OF ATTENDING N 179 29 30 22 % 68.8 11.2 11.5 8.5 4 COULD WORK WHILE ATTENDING N 117 53 63 27 % 45.0 20.4 24.2 10.4 5 GOOD VOCATIONAL OR ACADEMIC REPUTATION N 39 95 91 35 % 15.0 36.5 35.0 13.5 6 LIKED THE SOCIAL ATMOSPHERE N 11 56 160 33 % 4.2 21.5 61.5 12.7 7 LIKED THE SIZE OF THE COLLEGE N 43 72 117 28 % 16.5 27.7 45.0 10.8 8 GOOD CHANCE OF PERSONAL SUCCESS N 78 82 67 33 % 30.0 31.5 25.8 12.7 9 AVAILABILITY OF SCHOLARSHIP OR FINANCIAL AID N 102 39 87 32 % 39.2 15.0 33.5 12.3 10 ADVICE OF PARENTS OR RELATIVES N 20 50 158 32 % 7.7 19.2 60.8 12.3 11 ADVICE OF HIGH SCHOOL COUNSELOR, TEACHER, PRINCIPAL N 14 31 181 34 % 5.4 11.9 69.6 13.1 12 WANTED TO BE WITH FRIENDS N 3 16 215 26 % 1.2 6.2 82.7 10.0

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 10 SUMMARY FOR SECTION II: COLLEGE IMPRESSIONS ITEM B: RATING OF COLLEGE AT TIME OF ADMISSION IT WAS MY FIRST CHOICE (4) 157 60.4 64.3 IT WAS MY SECOND CHOICE (3) 48 18.5 19.7 IT WAS MY THIRD CHOICE (2) 17 6.5 7.0 IT WAS MY FOURTH CHOICE OR LOWER (1) 22 8.5 9.0 BLANK 16 6.2 N/A TOTAL GROUP AVERAGE: 3.39 ON A 4-PT SCALE. ITEM C: WOULD YOU CHOOSE THIS COLLEGE AGAIN? DEFINITELY YES (5) 90 34.6 36.7 PROBABLY YES (4) 73 28.1 29.8 UNCERTAIN (3) 46 17.7 18.8 PROBABLY NO (2) 18 6.9 7.3 DEFINITELY NO (1) 18 6.9 7.3 BLANK 15 5.8 N/A TOTAL GROUP AVERAGE: 3.81 ON A 5-PT SCALE.

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 11 SUMMARY FOR SECTION II: COLLEGE IMPRESSIONS ITEM D: OVERALL IMPRESSION OF QUALITY OF EDUCATION AT THIS COLLEGE EXCELLENT (5) 66 25.4 26.7 GOOD (4) 121 46.5 49.0 AVERAGE (3) 48 18.5 19.4 BELOW AVERAGE (2) 10 3.8 4.0 VERY INADEQUATE (1) 2 0.8 0.8 BLANK 13 5.0 N/A TOTAL GROUP AVERAGE: 3.97 ON A 5-PT SCALE.

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 12 SUMMARY FOR SECTION III: COLLEGE SERVICES SATISFACTION WITH COLLEGE SERVICES FOR THOSE WHO HAVE USED THIS SERVICE - SATISFACTION AVERAGES RANK ORDERED TOTAL SCANNED = 260 =================================================== *** RANKED BY SATISFACTION *** (5=VERY SATISFIED, 4=SATISFIED, 3=NEUTRAL, 2=DISSATISFIED, 1=VERY DISSATISFIED) SATISFACTION WITH HAVE USED SERVICE COLLEGE SERVICES ======================= ========================= N W/ % TOTAL ITEM N W/O BLANKS SCANNED NO. ITEM TEXT RANK AVG** SD BLANKS ------ ------- ---- ---------------------------------------------------------------------------- ---- ----- ---- ------ 6 2.3 14 CULTURAL PROGRAMS AND ACTIVITIES 1 4.40 0.80 5 9 3.5 11 STUDENT EMPLOYMENT SERVICES 2 4.33 0.75 6 9 3.5 6 RECREATIONAL AND INTRAMURAL PROGRAMS AND SERVICES 3 4.29 0.70 7 130 50.0 17 COMPUTER SERVICES 4 4.17 0.79 126 196 75.4 18 PARKING FACILITIES AND SERVICES 5 4.15 0.78 192 160 61.5 7 LIBRARY/LEARNING RESOURCES CENTER FACILITIES AND SERVICES 6 4.10 0.84 155 21 8.1 13 COLLEGE-SPONSORED SOCIAL ACTIVITIES 7 4.06 0.70 18 146 56.2 5 FINANCIAL AID SERVICES 8 4.03 1.01 145 49 18.8 10 COLLEGE-SPONSORED TUTORIAL SERVICES 9 4.02 0.90 46 49 18.8 3 VOCATIONAL GUIDANCE/CAREER PLANNING SERVICES 10 4.02 1.00 47 9 3.5 9 STUDENT HEALTH SERVICES 11 3.83 0.69 6 108 41.5 15 COLLEGE ORIENTATION PROGRAM 12 3.75 0.83 106 155 59.6 1 ACADEMIC ADVISING/COURSE PLANNING SERVICES 13 3.74 1.06 152 12 4.6 16 CREDIT BY EXAMINATION PROGRAM (CLEP, ETC.) 14 3.71 0.70 7 22 8.5 2 PERSONAL COUNSELING SERVICES 15 3.68 0.92 22 7 2.7 8 RESIDENT HALL PROGRAMS AND SERVICES 16 3.67 0.94 3 7 2.7 4 JOB PLACEMENT SERVICES 17 3.50 0.96 6 12 4.6 19 VETERANS SERVICES 18 3.33 1.11 6 62 23.8 12 CAFETERIA/FOOD SERVICES 19 3.32 1.16 59 5 1.9 20 DAY CARE SERVICES 20 3.00 0.00 1

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 13 SUMMARY FOR SECTION III: COLLEGE SERVICES SATISFACTION WITH COLLEGE SERVICES - FREQUENCIES AND PERCENTAGES TOTAL SCANNED = 260 PAGE 1 OF 2 =================================================== ITEM VERY DIS- VERY DIS- TOTAL WHO NO. ITEM TEXT SATISFIED SATISFIED NEUTRAL SATISFIED SATISFIED BLANK "USED" ---- -------------------------------------------------- --------- --------- --------- --------- --------- --------- --------- 1 ACADEMIC ADVISING/COURSE PLANNING SERVICES N 33 76 20 16 7 3 155 % 21.3 49.0 12.9 10.3 4.5 1.9 100.0 2 PERSONAL COUNSELING SERVICES (FOR PERSONAL N 5 7 8 2 0 0 22 CONCERNS AND PROBLEMS) % 22.7 31.8 36.4 9.1 0.0 0.0 100.0 3 VOCATIONAL GUIDANCE/CAREER PLANNING SERVICES N 17 20 5 4 1 2 49 % 34.7 40.8 10.2 8.2 2.0 4.1 100.0 4 JOB PLACEMENT SERVICES N 1 2 2 1 0 1 7 % 14.3 28.6 28.6 14.3 0.0 14.3 100.0 5 FINANCIAL AID SERVICES N 53 63 15 9 5 1 146 % 36.3 43.2 10.3 6.2 3.4 0.7 100.0 6 RECREATIONAL AND INTRAMURAL PROGRAMS AND SERVICES N 3 3 1 0 0 2 9 % 33.3 33.3 11.1 0.0 0.0 22.2 100.0 7 LIBRARY/LEARNING RESOURCES CENTER FACILITIES AND N 51 80 15 7 2 5 160 SERVICES % 31.9 50.0 9.4 4.4 1.2 3.1 100.0 8 RESIDENT HALL PROGRAMS AND SERVICES N 1 0 2 0 0 4 7 % 14.3 0.0 28.6 0.0 0.0 57.1 100.0 9 STUDENT HEALTH SERVICES N 1 3 2 0 0 3 9 % 11.1 33.3 22.2 0.0 0.0 33.3 100.0 10 COLLEGE-SPONSORED TUTORIAL SERVICES N 15 20 9 1 1 3 49 % 30.6 40.8 18.4 2.0 2.0 6.1 100.0

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 14 SUMMARY FOR SECTION III: COLLEGE SERVICES SATISFACTION WITH COLLEGE SERVICES - FREQUENCIES AND PERCENTAGES TOTAL SCANNED = 260 PAGE 2 OF 2 =================================================== ITEM VERY DIS- VERY DIS- TOTAL WHO NO. ITEM TEXT SATISFIED SATISFIED NEUTRAL SATISFIED SATISFIED BLANK "USED" ---- -------------------------------------------------- --------- --------- --------- --------- --------- --------- --------- 11 STUDENT EMPLOYMENT SERVICES N 3 2 1 0 0 3 9 % 33.3 22.2 11.1 0.0 0.0 33.3 100.0 12 CAFETERIA/FOOD SERVICES N 9 20 16 9 5 3 62 % 14.5 32.3 25.8 14.5 8.1 4.8 100.0 13 COLLEGE-SPONSORED SOCIAL ACTIVITIES N 5 9 4 0 0 3 21 % 23.8 42.9 19.0 0.0 0.0 14.3 100.0 14 CULTURAL PROGRAMS AND ACTIVITIES N 3 1 1 0 0 1 6 % 50.0 16.7 16.7 0.0 0.0 16.7 100.0 15 COLLEGE ORIENTATION PROGRAM N 15 60 23 6 2 2 108 % 13.9 55.6 21.3 5.6 1.9 1.9 100.0 16 CREDIT BY EXAMINATION PROGRAM (CLEP) N 1 3 3 0 0 5 12 % 8.3 25.0 25.0 0.0 0.0 41.7 100.0 17 COMPUTER SERVICES N 49 53 21 3 0 4 130 % 37.7 40.8 16.2 2.3 0.0 3.1 100.0 18 PARKING FACILITIES AND SERVICES N 66 97 22 6 1 4 196 % 33.7 49.5 11.2 3.1 0.5 2.0 100.0 19 VETERANS SERVICES N 1 2 1 2 0 6 12 % 8.3 16.7 8.3 16.7 0.0 50.0 100.0 20 DAY CARE SERVICES N 0 0 1 0 0 4 5 % 0.0 0.0 20.0 0.0 0.0 80.0 100.0

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 15 SUMMARY FOR SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE - SATISFACTION AVERAGES RANK ORDERED TOTAL SCANNED = 260 PAGE 1 OF 2 =================================================== *** RANKED BY SATISFACTION WITHIN AREA *** (5=VERY SATISFIED, 4=SATISFIED, 3=NEUTRAL, 2=DISSATISFIED, 1=VERY DISSATISFIED) # FOR ITEM RANK AVERAGE AVG* SD NO. ITEM TEXT ---- ------- ---- ---- ---- -------------------------------------------------------------------------------------------------- ACADEMIC -------- 1 241 4.21 0.74 7 CLASS SIZE RELATIVE TO THE TYPE OF COURSE 2 244 4.05 0.86 5 ATTITUDE OF THE TEACHING STAFF TOWARD STUDENTS 3 241 3.99 0.82 2 COURSE CONTENT IS YOUR MAJOR AREA OF STUDY 4 237 3.90 0.86 3 QUALITY OF INSTRUCTION IN YOUR MAJOR AREA OF STUDY 5 236 3.89 0.80 11 CHALLENGE OFFERED BY YOUR PROGRAM OF STUDY 6 232 3.85 0.89 12 PREPARATION YOU ARE RECEIVING FOR YOUR CHOSEN OCCUPATION 7 219 3.84 0.91 8 FLEXIBILITY TO DESIGN YOUR OWN PROGRAM OF STUDY 8 240 3.83 0.73 1 TESTING/GRADING SYSTEM 9 237 3.77 0.85 4 OUT-OF-CLASS AVAILABILITY OF YOUR INSTRUCTORS 10 239 3.73 1.01 6 VARIETY OF COURSES OFFERED AT THIS 2-YEAR COLLEGE 11 233 3.58 1.17 10 VALUE OF THE INFORMATION PROVIDED BY YOUR ADVISOR 12 236 3.51 1.13 9 AVAILABILITY OF YOUR ADVISOR ADMISSIONS ---------- 1 238 3.83 0.85 13 GENERAL ADMISSIONS/ENTRY PROCEDURES 2 237 3.74 0.93 14 ACCURACY OF COLLEGE INFORMATION YOU RECEIVED BEFORE ENROLLING 3 233 3.74 0.97 16 ASSISTANCE PROVIDED BY THE COLLEGE STAFF 4 222 3.73 1.08 15 AVAILABILITY OF FINANCIAL AID INFORMATION PRIOR TO ENROLLING 5 217 3.57 0.87 17 COLLEGE CATALOG/ADMISSIONS PUBLICATIONS RULES & POLICIES ---------------- 1 238 3.97 0.82 22 PERSONAL SECURITY/SAFETY AT THIS COLLEGE 2 235 3.89 0.79 18 RULES GOVERNING STUDENT CONDUCT AT THIS COLLEGE 3 205 3.55 0.83 20 ACADEMIC PROBATION AND SUSPENSION POLICIES 4 212 3.41 0.80 21 PURPOSES FOR WHICH STUDENT ACTIVITY FEES ARE USED 5 213 3.40 0.77 19 STUDENT VOICE IN COLLEGE POLICIES

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 16 SUMMARY FOR SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE - SATISFACTION AVERAGES RANK ORDERED TOTAL SCANNED = 260 PAGE 2 OF 2 =================================================== *** RANKED BY SATISFACTION WITHIN AREA *** (5=VERY SATISFIED, 4=SATISFIED, 3=NEUTRAL, 2=DISSATISFIED, 1=VERY DISSATISFIED) # FOR ITEM RANK AVERAGE AVG* SD NO. ITEM TEXT ---- ------- ---- ---- ---- -------------------------------------------------------------------------------------------------- FACILITIES ---------- 1 232 4.44 0.72 32 GENERAL CONDITION OF BUILDINGS AND GROUNDS 2 242 4.28 0.76 23 CLASSROOM FACILITIES 3 232 4.13 0.80 28 STUDY AREAS 4 189 3.99 0.80 25 BUSINESS-TRAINING FACILITIES/EQUIPMENT 5 241 3.88 0.99 30 COLLEGE BOOKSTORE 6 178 3.83 0.92 26 LABORATORY FACILITIES 7 183 3.68 0.88 29 STUDENT COMMUNITY CENTER/STUDENT UNION 8 107 3.39 0.88 24 INDUSTRIAL ARTS/SHOP FACILITIES 9 66 3.17 0.98 31 AVAILABILITY OF STUDENT HOUSING 10 71 2.94 0.87 27 ATHLETIC FACILITIES REGISTRATION ------------ 1 239 3.96 0.76 35 ACADEMIC CALENDAR FOR THIS COLLEGE 2 228 3.92 0.81 33 GENERAL REGISTRATION PROCEDURES 3 227 3.80 0.84 36 BILLING AND FEE PAYMENT PROCEDURES 4 236 3.41 1.14 34 AVAILABILITY OF THE COURSES YOU WANT AT TIMES YOU CAN TAKE THEM GENERAL ------- 1 244 3.95 0.84 44 THIS COLLEGE IN GENERAL 2 228 3.87 0.87 39 RACIAL HARMONY AT THIS COLLEGE 3 236 3.64 0.93 38 ATTITUDE OF COLLEGE NONTEACHING STAFF TOWARD STUDENTS 4 234 3.57 0.94 37 CONCERN FOR YOU AS AN INDIVIDUAL 5 190 3.53 0.82 41 OPPORTUNITIES FOR PERSONAL INVOLVEMENT IN COLLEGE ACTIVITIES 6 163 3.37 0.73 42 STUDENT GOVERNMENT 7 151 3.34 0.87 43 COLLEGE MEDIA 8 178 3.32 0.81 40 OPPORTUNITIES FOR STUDENT EMPLOYMENT

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 17 SUMMARY FOR SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE - SATISFACTION AVERAGES RANK ORDERED TOTAL SCANNED = 260 PAGE 1 OF 2 =================================================== *** RANKED BY SATISFACTION [COMPOSITE] *** (5=VERY SATISFIED, 4=SATISFIED, 3=NEUTRAL, 2=DISSATISFIED, 1=VERY DISSATISFIED) # FOR ITEM RANK AVERAGE AVG* SD NO. ITEM TEXT ---- ------- ---- ---- ---- -------------------------------------------------------------------------------------------------- 1 232 4.44 0.72 32 GENERAL CONDITION OF BUILDINGS AND GROUNDS 2 242 4.28 0.76 23 CLASSROOM FACILITIES 3 241 4.21 0.74 7 CLASS SIZE RELATIVE TO THE TYPE OF COURSE 4 232 4.13 0.80 28 STUDY AREAS 5 244 4.05 0.86 5 ATTITUDE OF THE TEACHING STAFF TOWARD STUDENTS 6 189 3.99 0.80 25 BUSINESS-TRAINING FACILITIES/EQUIPMENT 7 241 3.99 0.82 2 COURSE CONTENT IS YOUR MAJOR AREA OF STUDY 8 238 3.97 0.82 22 PERSONAL SECURITY/SAFETY AT THIS COLLEGE 9 239 3.96 0.76 35 ACADEMIC CALENDAR FOR THIS COLLEGE 10 244 3.95 0.84 44 THIS COLLEGE IN GENERAL 11 228 3.92 0.81 33 GENERAL REGISTRATION PROCEDURES 12 237 3.90 0.86 3 QUALITY OF INSTRUCTION IN YOUR MAJOR AREA OF STUDY 13 236 3.89 0.80 11 CHALLENGE OFFERED BY YOUR PROGRAM OF STUDY 14 235 3.89 0.79 18 RULES GOVERNING STUDENT CONDUCT AT THIS COLLEGE 15 241 3.88 0.99 30 COLLEGE BOOKSTORE 16 228 3.87 0.87 39 RACIAL HARMONY AT THIS COLLEGE 17 232 3.85 0.89 12 PREPARATION YOU ARE RECEIVING FOR YOUR CHOSEN OCCUPATION 18 219 3.84 0.91 8 FLEXIBILITY TO DESIGN YOUR OWN PROGRAM OF STUDY 19 240 3.83 0.73 1 TESTING/GRADING SYSTEM 20 238 3.83 0.85 13 GENERAL ADMISSIONS/ENTRY PROCEDURES 21 178 3.83 0.92 26 LABORATORY FACILITIES 22 227 3.80 0.84 36 BILLING AND FEE PAYMENT PROCEDURES 23 237 3.77 0.85 4 OUT-OF-CLASS AVAILABILITY OF YOUR INSTRUCTORS 24 237 3.74 0.93 14 ACCURACY OF COLLEGE INFORMATION YOU RECEIVED BEFORE ENROLLING

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 18 SUMMARY FOR SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE - SATISFACTION AVERAGES RANK ORDERED TOTAL SCANNED = 260 PAGE 2 OF 2 =================================================== *** RANKED BY SATISFACTION [COMPOSITE] *** (5=VERY SATISFIED, 4=SATISFIED, 3=NEUTRAL, 2=DISSATISFIED, 1=VERY DISSATISFIED) # FOR ITEM RANK AVERAGE AVG* SD NO. ITEM TEXT ---- ------- ---- ---- ---- -------------------------------------------------------------------------------------------------- 25 233 3.74 0.97 16 ASSISTANCE PROVIDED BY THE COLLEGE STAFF 26 222 3.73 1.08 15 AVAILABILITY OF FINANCIAL AID INFORMATION PRIOR TO ENROLLING 27 239 3.73 1.01 6 VARIETY OF COURSES OFFERED AT THIS 2-YEAR COLLEGE 28 183 3.68 0.88 29 STUDENT COMMUNITY CENTER/STUDENT UNION 29 236 3.64 0.93 38 ATTITUDE OF COLLEGE NONTEACHING STAFF TOWARD STUDENTS 30 233 3.58 1.17 10 VALUE OF THE INFORMATION PROVIDED BY YOUR ADVISOR 31 234 3.57 0.94 37 CONCERN FOR YOU AS AN INDIVIDUAL 32 217 3.57 0.87 17 COLLEGE CATALOG/ADMISSIONS PUBLICATIONS 33 205 3.55 0.83 20 ACADEMIC PROBATION AND SUSPENSION POLICIES 34 190 3.53 0.82 41 OPPORTUNITIES FOR PERSONAL INVOLVEMENT IN COLLEGE ACTIVITIES 35 236 3.51 1.13 9 AVAILABILITY OF YOUR ADVISOR 36 212 3.41 0.80 21 PURPOSES FOR WHICH STUDENT ACTIVITY FEES ARE USED 37 236 3.41 1.14 34 AVAILABILITY OF THE COURSES YOU WANT AT TIMES YOU CAN TAKE THEM 38 213 3.40 0.77 19 STUDENT VOICE IN COLLEGE POLICIES 39 107 3.39 0.88 24 INDUSTRIAL ARTS/SHOP FACILITIES 40 163 3.37 0.73 42 STUDENT GOVERNMENT 41 151 3.34 0.87 43 COLLEGE MEDIA 42 178 3.32 0.81 40 OPPORTUNITIES FOR STUDENT EMPLOYMENT 43 66 3.17 0.98 31 AVAILABILITY OF STUDENT HOUSING 44 71 2.94 0.87 27 ATHLETIC FACILITIES

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 19 SUMMARY FOR SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE - FREQUENCIES AND PERCENTAGES TOTAL SCANNED = 260 PAGE 1 OF 4 =================================================== ITEM VERY VERY DOES NOT NO ITEM TEXT SATISFIED SATISFIED NEUTRAL DISSATISFIED DISSATISFIED APPLY BLANK ---- -------------------------------------------- --------- --------- ------- ------------ ------------ -------- ------- ACADEMIC -------- 1 TESTING/GRADING SYSTEM N 34 144 52 8 2 7 13 % 13.1 55.4 20.0 3.1 0.8 2.7 5.0 2 COURSE CONTENT IN YOUR MAJOR AREA OF STUDY N 64 123 44 7 3 5 14 % 24.6 47.3 16.9 2.7 1.2 1.9 5.4 3 QUALITY OF INSTRUCTION IN YOUR MAJOR AREA N 59 112 52 12 2 5 18 OF STUDY % 22.7 43.1 20.0 4.6 0.8 1.9 6.9 4 OUT-OF-CLASS AVAILABILITY OF YOUR N 42 117 63 11 4 9 14 INSTRUCTORS % 16.2 45.0 24.2 4.2 1.5 3.5 5.4 5 ATTITUDE OF THE FACULTY TOWARD STUDENTS N 80 112 39 11 2 3 13 % 30.8 43.1 15.0 4.2 0.8 1.2 5.0 6 VARIETY OF COURSES OFFERED AT THIS 2-YEAR N 55 102 50 26 6 8 13 COLLEGE % 21.2 39.2 19.2 10.0 2.3 3.1 5.0 7 CLASS SIZE RELATIVE TO THE TYPE OF COURSE N 88 123 25 3 2 5 14 % 33.8 47.3 9.6 1.2 0.8 1.9 5.4 8 FLEXIBILITY TO DESIGN YOUR OWN PROGRAM N 54 93 58 10 4 28 13 OF STUDY % 20.8 35.8 22.3 3.8 1.5 10.8 5.0 9 AVAILABILITY OF YOUR ADVISOR N 47 86 59 29 15 11 13 % 18.1 33.1 22.7 11.2 5.8 4.2 5.0 10 VALUE OF THE INFORMATION PROVIDED BY YOUR N 50 94 51 17 21 13 14 ADVISOR % 19.2 36.2 19.6 6.5 8.1 5.0 5.4 11 CHALLENGE OFFERED BY YOUR PROGRAM OF STUDY N 51 119 57 7 2 10 14 % 19.6 45.8 21.9 2.7 0.8 3.8 5.4 12 PREPARATION YOU ARE RECEIVING FOR YOUR N 55 107 54 13 3 12 16 CHOSEN OCCUPATION % 21.2 41.2 20.8 5.0 1.2 4.6 6.2

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 20 SUMMARY FOR SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE - FREQUENCIES AND PERCENTAGES TOTAL SCANNED = 260 PAGE 2 OF 4 =================================================== ITEM VERY VERY DOES NOT NO ITEM TEXT SATISFIED SATISFIED NEUTRAL DISSATISFIED DISSATISFIED APPLY BLANK ---- -------------------------------------------- --------- --------- ------- ------------ ------------ -------- ------- ADMISSIONS ---------- 13 GENERAL ADMISSIONS/ENTRY PROCEDURES N 52 110 61 14 1 9 13 % 20.0 42.3 23.5 5.4 0.4 3.5 5.0 14 ACCURACY OF COLLEGE INFORMATION YOU N 48 107 59 19 4 10 13 RECEIVED BEFORE ENROLLING % 18.5 41.2 22.7 7.3 1.5 3.8 5.0 15 AVAILABILITY OF FINANCIAL AID INFORMATION N 57 90 44 21 10 24 14 PRIOR TO ENROLLING % 21.9 34.6 16.9 8.1 3.8 9.2 5.4 16 ASSISTANCE PROVIDED BY THE COLLEGE STAFF N 50 105 50 23 5 14 13 WHEN YOU ENTERED THIS COLLEGE % 19.2 40.4 19.2 8.8 1.9 5.4 5.0 17 COLLEGE CATALOG/ADMISSIONS PUBLICATIONS N 28 90 81 13 5 29 14 % 10.8 34.6 31.2 5.0 1.9 11.2 5.4 RULES & POLICIES ---------------- 18 RULES GOVERNING STUDENT CONDUCT AT THIS N 52 113 63 6 1 12 13 COLLEGE % 20.0 43.5 24.2 2.3 0.4 4.6 5.0 19 STUDENT VOICE IN COLLEGE POLICIES N 20 60 123 6 4 32 15 % 7.7 23.1 47.3 2.3 1.5 12.3 5.8 20 ACADEMIC PROBATION AND SUSPENSION POLICIES N 25 78 92 5 5 40 15 % 9.6 30.0 35.4 1.9 1.9 15.4 5.8 21 PURPOSES FOR WHICH STUDENT ACTIVITY FEES N 22 61 113 14 2 35 13 ARE USED % 8.5 23.5 43.5 5.4 0.8 13.5 5.0 22 PERSONAL SECURITY/SAFETY AT THIS COLLEGE N 63 115 53 4 3 10 12 % 24.2 44.2 20.4 1.5 1.2 3.8 4.6

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 21 SUMMARY FOR SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE - FREQUENCIES AND PERCENTAGES TOTAL SCANNED = 260 PAGE 3 OF 4 =================================================== ITEM VERY VERY DOES NOT NO ITEM TEXT SATISFIED SATISFIED NEUTRAL DISSATISFIED DISSATISFIED APPLY BLANK ---- -------------------------------------------- --------- --------- ------- ------------ ------------ -------- ------- FACILITIES ---------- 23 CLASSROOM FACILITIES N 106 104 27 4 1 5 13 % 40.8 40.0 10.4 1.5 0.4 1.9 5.0 24 INDUSTRIAL ARTS/SHOP FACILITIES N 15 23 61 5 3 138 15 (WOODWORKING, MECHANICAL) % 5.8 8.8 23.5 1.9 1.2 53.1 5.8 25 BUSINESS-TRAINING FACILITIES/EQUIPMENT N 52 89 43 4 1 55 16 (COMPUTERS, TYPEWRITERS) % 20.0 34.2 16.5 1.5 0.4 21.2 6.2 26 LABORATORY FACILITIES N 44 73 51 6 4 67 15 % 16.9 28.1 19.6 2.3 1.5 25.8 5.8 27 ATHLETIC FACILITIES N 4 7 47 7 6 173 16 % 1.5 2.7 18.1 2.7 2.3 66.5 6.2 28 STUDY AREAS N 78 118 26 8 2 14 14 % 30.0 45.4 10.0 3.1 0.8 5.4 5.4 29 STUDENT COMMUNITY CENTER/STUDENT UNION N 36 63 77 3 4 62 15 % 13.8 24.2 29.6 1.2 1.5 23.8 5.8 30 CAMPUS BOOKSTORE N 68 108 41 17 7 6 13 % 26.2 41.5 15.8 6.5 2.7 2.3 5.0 31 AVAILABILITY OF ADEQUATE HOUSING FOR N 8 9 40 4 5 180 14 STUDENTS % 3.1 3.5 15.4 1.5 1.9 69.2 5.4 32 GENERAL CONDITION AND APPEARANCE OF THE N 128 83 19 0 2 11 17 BUILDING AND GROUNDS % 49.2 31.9 7.3 0.0 0.8 4.2 6.5 REGISTRATION ------------ 33 GENERAL REGISTRATION PROCEDURES N 50 124 41 11 2 18 14 % 19.2 47.7 15.8 4.2 0.8 6.9 5.4

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 22 SUMMARY FOR SECTION IV: COLLEGE ENVIRONMENT SATISFACTION WITH GIVEN ASPECTS OF THIS COLLEGE - FREQUENCIES AND PERCENTAGES TOTAL SCANNED = 260 PAGE 4 OF 4 =================================================== ITEM VERY VERY DOES NOT NO ITEM TEXT SATISFIED SATISFIED NEUTRAL DISSATISFIED DISSATISFIED APPLY BLANK ---- -------------------------------------------- --------- --------- ------- ------------ ------------ -------- ------- REGISTRATION (CONT'D) ------------ 34 AVAILABILITY OF THE COURSES YOU WANT AT N 39 91 47 45 14 11 13 TIMES YOU CAN TAKE THEM % 15.0 35.0 18.1 17.3 5.4 4.2 5.0 35 ACADEMIC CALENDAR FOR THIS COLLEGE N 56 123 56 2 2 8 13 (SEMESTER SYSTEM) % 21.5 47.3 21.5 0.8 0.8 3.1 5.0 36 BILLING AND FEE PAYMENT PROCEDURES N 45 108 60 12 2 20 13 % 17.3 41.5 23.1 4.6 0.8 7.7 5.0 GENERAL ------- 37 CONCERN FOR YOU AS AN INDIVIDUAL N 38 87 85 18 6 12 14 % 14.6 33.5 32.7 6.9 2.3 4.6 5.4 38 ATTITUDE OF COLLEGE NONTEACHING STAFF N 40 100 73 17 6 10 14 TOWARD STUDENTS % 15.4 38.5 28.1 6.5 2.3 3.8 5.4 39 RACIAL HARMONY AT THIS COLLEGE N 57 96 67 4 4 17 15 % 21.9 36.9 25.8 1.5 1.5 6.5 5.8 40 OPPORTUNITIES FOR STUDENT EMPLOYMENT N 18 39 106 12 3 68 14 % 6.9 15.0 40.8 4.6 1.2 26.2 5.4 41 OPPORTUNITIES FOR PERSONAL INVOLVEMENT N 29 53 99 8 1 57 13 IN COLLEGE ACTIVITIES % 11.2 20.4 38.1 3.1 0.4 21.9 5.0 42 STUDENT GOVERNMENT N 15 38 105 3 2 84 13 % 5.8 14.6 40.4 1.2 0.8 32.3 5.0 43 COLLEGE MEDIA (COLLEGE NEWSPAPERS, CAMPUS N 16 39 82 9 5 97 12 RADIO) % 6.2 15.0 31.5 3.5 1.9 37.3 4.6 44 THIS COLLEGE IN GENERAL N 64 117 51 10 2 4 12 % 24.6 45.0 19.6 3.8 0.8 1.5 4.6

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 23 SECTION V: ADDITIONAL QUESTIONS TOTAL SCANNED = 260 =================================================== ITEM NO. A B C D E F G H I J K L BLANK ---- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- 1 N 32 81 39 7 20 23 19 3 4 0 0 1 31 % 12.3 31.2 15.0 2.7 7.7 8.8 7.3 1.2 1.5 0.0 0.0 0.4 11.9 2 N 21 13 13 30 26 18 9 17 9 13 48 11 32 % 8.1 5.0 5.0 11.5 10.0 6.9 3.5 6.5 3.5 5.0 18.5 4.2 12.3 3 N 10 68 10 18 1 7 33 12 3 2 50 15 31 % 3.8 26.2 3.8 6.9 0.4 2.7 12.7 4.6 1.2 0.8 19.2 5.8 11.9 4 N 37 23 1 3 4 138 0 21 0 1 0 1 31 % 14.2 8.8 0.4 1.2 1.5 53.1 0.0 8.1 0.0 0.4 0.0 0.4 11.9 5 N 105 100 1 1 5 2 8 0 0 0 0 1 37 % 40.4 38.5 0.4 0.4 1.9 0.8 3.1 0.0 0.0 0.0 0.0 0.4 14.2 6 N 113 40 62 5 2 1 2 0 0 0 1 0 34 % 43.5 15.4 23.8 1.9 0.8 0.4 0.8 0.0 0.0 0.0 0.4 0.0 13.1 7 N 56 35 120 7 8 0 0 0 0 0 0 2 32 % 21.5 13.5 46.2 2.7 3.1 0.0 0.0 0.0 0.0 0.0 0.0 0.8 12.3 8 N 150 2 8 7 22 19 3 2 15 0 0 1 31 % 57.7 0.8 3.1 2.7 8.5 7.3 1.2 0.8 5.8 0.0 0.0 0.4 11.9 9 N 120 6 33 45 8 16 0 0 0 0 1 0 31 % 46.2 2.3 12.7 17.3 3.1 6.2 0.0 0.0 0.0 0.0 0.4 0.0 11.9 10 N 120 25 32 17 18 14 0 2 0 1 0 0 31 % 46.2 9.6 12.3 6.5 6.9 5.4 0.0 0.8 0.0 0.4 0.0 0.0 11.9 11 N 19 45 83 53 27 0 1 0 0 0 0 0 32 % 7.3 17.3 31.9 20.4 10.4 0.0 0.4 0.0 0.0 0.0 0.0 0.0 12.3 12 N 44 12 51 19 100 1 1 0 0 0 0 0 32 % 16.9 4.6 19.6 7.3 38.5 0.4 0.4 0.0 0.0 0.0 0.0 0.0 12.3 13 N 28 52 117 19 12 0 0 1 0 0 0 0 31 % 10.8 20.0 45.0 7.3 4.6 0.0 0.0 0.4 0.0 0.0 0.0 0.0 11.9 14 N 42 47 135 2 0 2 0 1 0 0 0 0 31 % 16.2 18.1 51.9 0.8 0.0 0.8 0.0 0.4 0.0 0.0 0.0 0.0 11.9 15 N 40 41 20 53 70 1 0 1 0 0 0 1 33 % 15.4 15.8 7.7 20.4 26.9 0.4 0.0 0.4 0.0 0.0 0.0 0.4 12.7

ACT STUDENT OPINION SURVEY (SOS 2-YR) SUMMARY REPORT 12/06/11 PAGE 24 SECTION V: ADDITIONAL QUESTIONS TOTAL SCANNED = 260 =================================================== ITEM NO. A B C D E F G H I J K L BLANK ---- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- 16 N 77 48 40 13 15 22 9 1 1 0 1 0 33 % 29.6 18.5 15.4 5.0 5.8 8.5 3.5 0.4 0.4 0.0 0.4 0.0 12.7 17 N 102 63 41 13 4 4 0 2 0 0 0 0 31 % 39.2 24.2 15.8 5.0 1.5 1.5 0.0 0.8 0.0 0.0 0.0 0.0 11.9 18 N 122 47 54 1 1 1 1 1 0 1 0 0 31 % 46.9 18.1 20.8 0.4 0.4 0.4 0.4 0.4 0.0 0.4 0.0 0.0 11.9 19 N 75 66 53 32 0 1 0 2 0 0 0 0 31 % 28.8 25.4 20.4 12.3 0.0 0.4 0.0 0.8 0.0 0.0 0.0 0.0 11.9 20 N 74 98 19 12 8 12 1 0 0 1 1 1 33 % 28.5 37.7 7.3 4.6 3.1 4.6 0.4 0.0 0.0 0.4 0.4 0.4 12.7 21 N 122 66 18 7 12 1 0 0 1 0 0 0 33 % 46.9 25.4 6.9 2.7 4.6 0.4 0.0 0.0 0.4 0.0 0.0 0.0 12.7 22 N 61 157 4 2 1 1 0 0 1 0 0 0 33 % 23.5 60.4 1.5 0.8 0.4 0.4 0.0 0.0 0.4 0.0 0.0 0.0 12.7 23 N 32 23 3 9 27 0 10 15 5 23 76 1 36 % 12.3 8.8 1.2 3.5 10.4 0.0 3.8 5.8 1.9 8.8 29.2 0.4 13.8 24 N 85 16 6 18 4 6 71 1 12 0 0 0 41 % 32.7 6.2 2.3 6.9 1.5 2.3 27.3 0.4 4.6 0.0 0.0 0.0 15.8 25 N 56 34 6 29 25 7 15 48 0 1 2 0 37 % 21.5 13.1 2.3 11.2 9.6 2.7 5.8 18.5 0.0 0.4 0.8 0.0 14.2 26 N 45 95 61 17 5 1 1 0 0 1 0 0 34 % 17.3 36.5 23.5 6.5 1.9 0.4 0.4 0.0 0.0 0.4 0.0 0.0 13.1 27 N 36 31 41 9 8 5 21 8 6 9 2 47 37 % 13.8 11.9 15.8 3.5 3.1 1.9 8.1 3.1 2.3 3.5 0.8 18.1 14.2 28 N 30 21 35 50 76 1 1 0 1 0 1 1 43 % 11.5 8.1 13.5 19.2 29.2 0.4 0.4 0.0 0.4 0.0 0.4 0.4 16.5 29 N 35 27 9 16 125 1 0 2 1 0 0 0 44 % 13.5 10.4 3.5 6.2 48.1 0.4 0.0 0.8 0.4 0.0 0.0 0.0 16.9 30 N 63 31 28 23 66 0 2 0 0 0 1 1 45 % 24.2 11.9 10.8 8.8 25.4 0.0 0.8 0.0 0.0 0.0 0.4 0.4 17.3