Unleashing Intrinsic Loyalty in Your Team HR Indiana August 22, 2018
GlobalGiving is the largest global crowdfunding community connecting nonprofits, donors, and companies across the globe. We make it possible for individuals and companies to give to vetted nonprofits anywhere in the world.
Agenda Introduction 5 min Trends & challenges in employee engagement 10 min What does research tell us? 10 min Food for thought 5 min Case studies 10 min Discussion/Q+A 20 min
Which of these factors do you believe impacts employee satisfaction most? 1. Work-life balance 2. Compensation and benefits 3. Culture and values
Factors That Impact Employee Satisfaction Source: Survey, Glassdoor.com/research
Why does engagement matter? Alignment drives effectiveness Employees as ambassadors It's a predictor of retention It impacts business results Risk management value
65% 59% 200% Source: Aon Hewitt Research
Employee Engagement Employees are considered engaged when they are proud, and: Say Stay Strive Source: Aon Hewitt Research, Performance, Reward & Talent
Purpose 78% of employees understand their organization s values 59% of employees see values lived every day
Risk Management Top risks identified by CEOs in 2017 include: Reputation/brand damage Increased competition Failure to attract/retain talent Source: Aon Hewitt Research
Research
Key Research Questions 1. Can money buy happiness and employee satisfaction? 2. How important is positive leadership? 3. Why is it important that a job be meaningful?
Can money buy happiness and employee satisfaction?
Maybe the reason money doesn t make us happy is we re always spending it on the wrong things, and in particular, we re always spending it on ourselves, and we thought: I wonder what would happen if people spent more of their money on other people. M I K E N O R T O N, H A R V A R D B U S I N E S S S C H O O L
Empowering employees to support causes they choose is more satisfying than receiving a bonus.
After giving a voucher worth $50 to charity, employees reported being happier and more satisfied with their jobs.
Spending money on a colleague led to better After job giving performance a voucher than worth did receiving $50 to charity, employees a bonus to spend reported on oneself. being happier and more satisfied with their jobs.
Gift Cards + Gift Matching Charitable gift cards from DonorsChoose, GlobalGiving, and others are used creatively to engage employees. The Big-Give Research Initiative
Gift Cards + Gift Matching Charitable gift matching is the most popular way to engage employees in giving. 84% of survey participants revealed they re more likely to donate if their gift is being matched. The Big-Give Research Initiative
Research Takeaway Spending money on others makes people happier than spending money on themselves.
Positive leadership
Positive Leadership Reinforcing your company s values and commitment to employees and their communities.
Positive relationships foster healthier team functioning Effective organizations [are] far more complimentary and supportive than low-performing organizations. K I M C A M E R O N, P O S I T I V E L E A D E R S H I P
Engagement & Positive Leadership Source: When Leaders Treat You with Respect, You re More Engaged, Harvard Business Review, Christine Porath, 2014
Positive Climate Workplaces that actively promote compassion, forgiveness, and gratitude have been found to see enhanced: Decision making Productivity Creativity Social integration Prosocial behaviors
The importance of meaningful work
We re not really trying to make people happy. We re trying to give people really great jobs that are meaningful to them that help the organization succeed. If we do all that in a supportive environment, they will be happy. J O S H B E R S I N, B E R S I N B Y D E L O I T T E
Happiness vs. Meaning Happiness is associated with being a taker. Meaningfulness comes from being a giver. Source: Journal of Positive Psychology & Stanford Business School An employee's perception of the purpose of their work can shape whether they find it meaningful. Source: Job Crafting Volunteering may serve to compensate for the deficit of meaning some employees experience in their jobs.
Case Studies
Pro-Social Incentives in Action New Hire Gifts Each new hire receives a $25 charitable gift card when they join the company. Service Anniversary Gifts Their more than 70,000 employees receive a $25 charitable gift card upon every one-year service anniversary.
Prosocial Incentives: Service Rewards
Positive Leadership in Action Source: Lego Mission and Vision
Skilled Volunteering in Action Leverages the company s technology, people, and resources to improve communities throughout the world Integrated philanthropic approach 1-1-1 model: 1% of resources, time, and product GlobalGiving Time
The Case for Volunteering Millennials who volunteered regularly in their workplace were 2x as likely to rate their corporate culture as very positive, as compared to those who rarely or never volunteer. Source: Deloitte 2011 Volunteer IMPACT Survey
Before After
Food for thought
Ideas for Increased Engagement Send a letter from CEO on first day welcoming employee and introducing company s purpose. Put employees at the center of authentic corporate social responsibility efforts. Sustain year-round engagement with matching and volunteer programs. Leadership must walk the talk.
Discussion / Q+A
L E A R N M O R E GlobalGiving.org/CSR C O N T A C T U S partnerships@globalgiving.org 202.232.5784
Thank you!