INDICES Integrated Report ENRICHING RELATIONSHIPS 129

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INDICES 128 ENRICHING RELATIONSHIPS 129

a er al o s a d I d a ors 102-46, 102-47 I Co e I de Material Topics Corresponding Disclosures Relevance Affected Entities GRI 101: Foundation Building Trust 205-3 417-3 418-1 We believe our first responsibility is to our. If we understand and address our clients financial needs, we will be trusted with their most important financial transactions, and we will build lasting relationships. We do well when our clients do well. Business operations GRI 102: Organizational Profile 102-1 Name of the organization 5 102-2 Activities, brands, products, and services A156 102-3 Location of headquarters 5, A161 102-4 Location of operations 5, A160 Empowering Our People 401-1 404-1 406-1 407-1 408-1 409-1 We believe in our responsibility to our People. We seek to hire the best people for each job, provide them with the means to perform at a high level and reward them fairly. We value integrity, professionalism and loyalty. We promote a culture of mutual respect, meritocracy, performance, and teamwork. We strive to be the employer of choice among Philippine financial institutions. Employees and Indirect Hires 102-5 Ownership and legal form www.bpiexpressonline. com/p/1/763/stock-information 102-6 Markets served 5 102-7 Scale of the organization 5, 81 102-8 Information on employees and other workers 81 102-9 Supply chain 84 Contributing to Economic Development 201-1 203-1 203-2 204-1 FS6 FS7 FS8 We believe in our responsibility to our Shareholders. We treat capital as a most valuable asset, and seek to generate superior returns while being prudent in risk-taking, spending, and investment. Shareholders 102-10 Significant changes to the organization and its supply chain There are no significant changes to our organization and supply chain 102-11 Precautionary Principle or approach 28-29 102-12 External initiatives There are no externally developed charters or principles which we endorse 102-13 Membership of associations A159 Strategy Empowering Our Society 413-1 410-1 We believe in our responsibility to our Country. Our prosperity is greatly dependent on the well-being of our nation. We aim to be inclusive and responsible in nation building. Through BPI Foundation, we are committed to the welfare and sustainability of the communities we serve. Communities 102-14 Statement from senior decision-maker 6-15 102-15 Key impacts, risks, and opportunities 28-29 Ethics and integrity 102-16 Values, principles, standards, and norms of behavior 2 102-17 Mechanisms for advice and concerns about ethics 108 Governance Managing Resource Efficiently 302-1 302-3 303-1 305-2 305-3 We contribute to nation building through investment and/or funding businesses that have direct impact to the environment. We expect our clients to value and respect the environment as we do. Further, in our day-to-day operations, we track and implement measures to become more eco-efficient. Environment 102-18 Governance structure 97 102-19 Delegating authority 90 102-22 Composition of the highest governance body and its committees 93, 97 102-23 Chair of the highest governance body 118 102-24 Nominating and selecting the highest governance body 91 102-25 Conflicts of interest 109 102-26 Role of highest governance body in setting purpose, values, and strategy 91 102-27 Collective knowledge of highest governance body 92 130 ENRICHING RELATIONSHIPS 131

102-28 Evaluating the highest governance body s performance 93 102-30 Effectiveness of risk management processes 99 GRI 203: Indirect Economic Impacts 203-1 Infrastructure investments and services supported 203-2 Significant indirect economic impacts 34-63 102-35 Remuneration policies 92 102-36 Process for determining remuneration 92 Stakeholder engagement 102-40 List of stakeholder groups 72-73 Procurement Practices Approach 103-2 The management approach and its components 84 103-3 Evaluation of the management approach No evaluation conducted yet Material Topics 102-41 Collective bargaining agreements 86% of employees are covered by CBAs 102-42 Identifying and selecting stakeholders 72-73 102-43 Approach to stakeholder engagement 72-73 102-44 Key topics and concerns raised 72-73 Reporting practice 102-45 Entities included in the consolidated financial statements In the financial statements, entities included are BPI and its subsidiaries 102-46 Defining report content and topic Boundaries 130 102-47 List of material topics 130 102-48 Restatements of information There are no restatement of information 102-49 Changes in reporting There are no significant changes in the list of material topics and topic boundaries from the previous reporting periods 102-50 Reporting period 4 102-51 Date of most recent report 4 102-52 Reporting cycle 4 102-53 Contact point for questions regarding the report 4 102-54 Claims of reporting in accordance with the GRI Standards 4 102-55 GRI Content Index 4 102-56 External assurance This report is not externally assured. GRI 204: Procurement Practices Anti-corruption Approach GRI 205: Anti-corruption GRI 200 Economic Standard Series Energy Approach GRI 302: Energy Water Approach GRI 303: Water Emissions Approach 204-1 Proportion of spending on local suppliers 84 103-2 The management approach and its components 109 103-3 Evaluation of the management approach approach has no confirmed incidents of corruption 205-3 Confirmed incidents of corruption and actions taken There were no confirmed incidents of corruption in 2017 103-2 The management approach and its components 86 103-3 Evaluation of the management approach 86 302-1 Energy consumption within the organization 86 302-3 Energy intensity 86 103-2 The management approach and its components 87 103-3 Evaluation of the management approach 87 303-1 Water withdrawal by source 87 103-2 The management approach and its components 87 103-3 Evaluation of the management approach 87 305-2 Energy indirect (Scope 2) GHG emissions 87 GRI 200 Economic Standard Series Economic Performance Approach GRI 201: Economic Performance Indirect Economic Impacts Approach 103-2 The management approach and its components 74-75 103-3 Evaluation of the management approach 74-75 201-1 Direct economic value generated and distributed 74 103-2 The management approach and its components 34-63 103-3 Evaluation of the management approach No evaluation conducted yet. GRI 400 Social Standard Series Employment Approach GRI 401: Employment Training and Education Approach 305-3 Other indirect (Scope 3) GHG emissions 87 103-3 Evaluation of the management approach 78-82 401-1 New employee hires and employee turnover 82 103-3 Evaluation of the management approach 78-82 132 ENRICHING RELATIONSHIPS 133

GRI 404: Training and Education 404-1 Average hours of training per year per employee 79 Diversity and Equal Opportunity Approach GRI 405: Diversity and Equal Opportunity Non-discrimination Approach GRI 406: Non-discrimination Freedom of Association and Collective Bargaining Approach 103-3 Evaluation of the management approach There was no evaluation conducted yet 405-1 Diversity of governance bodies and employees 81 103-3 Evaluation of the management approach approach has no incidents of discrimination 406-1 Incidents of discrimination and corrective actions taken There were no incidents of discrimination during the reporting period GRI 409: Forced or Compulsory Labor 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor There are no operations and suppliers at risk of incidents of forced labor Security Practices Approach GRI 410: Security Practices Local Communities Approach GRI 413: Local Communities Marketing and Labelling Approach 103-2 The management approach and its components 83 103-3 Evaluation of the management approach approach has no reported cases of security personnel violation of human rights 410-1 Security personnel trained in human rights policies or procedures 83 103-2 The management approach and its components 36-37 103-3 Evaluation of the management approach 36-37 413-1 Operations with local community engagement, impact assessments, and development programs 36-37 103-3 Evaluation of the management approach approach has been successful as freedom of association and collective bargaining in our operations and suppliers was not at risk 103-3 Evaluation of the management approach approach has no reported incidents of non-compliance concerning marketing communications GRI 406: Freedom of Association and Collective Bargaining Child Labor Approach 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk There are no operations and suppliers in which the right to freedom of association and collective bargaining may be at risk Customer Privacy Approach 417-3 Incidents of non-compliance concerning marketing communications There were no incidents of non-compliance concerning marketing communications 103-2 The management approach and its components 109 103-3 Evaluation of the management approach 103 GRI 408: Child Labor Forced or Compulsory Labor Approach 103-3 Evaluation of the management approach approach has been successful as there are no reported risks and incidents of child labor 408-1 Operations and suppliers at significant risk for incidents of child labor There are no operations and suppliers at risk of incidents of child labor 103-3 Evaluation of the management approach approach has no reported risks and incidents of forced labor GRI 418: Customer Privacy Product Portfolio Approach 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data 103-2 The management approach and its components 103-3 Evaluation of the management approach No evaluation conducted yet. G4 Sector Disclosures FS6 Percentage of the portfolio for business lines by specific region, size (e.g. Micro/ SME/Large) and by sector FS7 FS8 Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose 103 134 ENRICHING RELATIONSHIPS 135