San Francisco International Airport Collaborative Project Delivery Process
WHY WHAT HOW NUTS AND BOLTS
Suddenly a heated exchange took place between the king and the moat contractor Far Side comic
Why A New Way The Airports Commitment to develop World Class Facilities Deliver Exceptional Project Outcomes (EPO) Develop Programs that meets all Stakeholder Requirements Become an Agency of Choice for Designers and Builders Attract Highly Qualified Designers & Builders Create an Environment of Collaboration Promote Creativity & Innovation HAVE FUN!!!! DESIGN, CONSTRUCTION & TECHNOLOGY
WHAT
Exceptional Project Outcome Economic Outcomes Business Participation Outcomes LBE Participation Goals DBE Participation Goals Local Hire Goals New Hire Goals Create New Jobs Construction Outcomes No Safety Incidents No Operational Impacts Profitable Outcome for All No Non-Conformance Work No Disputes/Claims Exceed Revenue Projections Reduce O & M Projected Cost Increased Competition Local Economy Improvement Measurable Project Outcomes Design Outcomes Project Recognition/Awards End User Satisfaction Set New Standards for Industry Implement Innovation Solutions Sustainability Outcomes Social Inclusion Environmental Stewardship Economical Responsibility Keep Project Team Together Project Management Outcomes Complete Under Budget Complete Ahead of Schedule Exceed Activation/Startup Goals Have Fun Partnering Goals DESIGN, CONSTRUCTION & TECHNOLOGY
HOW
SFO s Guiding Principles STRUCTURED COLLABORATIVE PROCESS GUIDELINES (QRT PROGRAM PLAN) October 2, 2013 Airports Strategic Plan Design Guidelines REACH Guidelines Structured Collaborative Process Guidelines (The QRT Process ) Partnering Guidelines Sustainability Guidelines Safety & Security Guidelines DESIGN, CONSTRUCTION & TECHNOLOGY
Elements of a Collaborative Process Measurable project outcomes Qualification based selection Exceptional Project Team Project Management Team Design Team Builder Team Exceptional Project Outcome EPO Collaborative Systems Collaborative Software Building Information Systems Integrated Working Environment Lean Construction Design Build Contract Progressive GMP Collaborative Alliances Owner & Stakeholders Designers & Subconsultants Builder & Subcontractors Structured collaborative process Partnering program DESIGN, CONSTRUCTION & TECHNOLOGY
FEARS
PERCEIVED PROJECT RISK Perceived By Perceived Risk Owner The Designer will miss program elements The Design will go over budget with the design The Builder will exceed approved schedule The Builder will pursue cost for changes Designer The Owner will continue with design changes The Owner will never be satisfied with design The Builder will deviate from design documents The Builder will control design and ask to many RFI s Builder The Designers drawings will be incomplete The Designers intent will not be constructible The Owner will never be satisfied with quality The Owner will not pay for Changes DESIGN, CONSTRUCTION & TECHNOLOGY
Collaborative Project Delivery Procurement of Trade Packages Lines of Communication Contractual Relationship The Project Team The Project Owner (Vision) Align Expectations Scope Collaborate Design Deliver Designer (Design) Builder (Construct) Cost Schedule DESIGN, CONSTRUCTION & TECHNOLOGY
NUTS AND BOLTS
The Master Builder Project Delivery Timeline Programming Programing Design Construction Activation Closeout Finance End Users Regulatory Agencies Stakeholders Tenants Building Department Maintenance Owner Operations Curtain Wall Electrical Structural Steel Trade Contractors Mechanical Drywall Concrete Floors Ceilings Master Builder Stone Mason Signage Consultant Civil Engineer Life Safety Consultant Design Consultants Electrical Engineer Architect Structural Engineer Mechanical Engineer Landscape Architect DESIGN, CONSTRUCTION & TECHNOLOGY
The Collaborative Project Team Project Delivery Timeline Programming Design Construction Activation Closeout Finance End Users Regulatory Agencies Tenants Building Department Maintenance Operations Concrete Structural Steel Owner Signage Consultant Life Safety Consultant Curtain Wall Builder Designer Landscape Architect Electrical Structural Engineer Electrical One Process Mechanical With Different Phases Engineer Floors Mechanical Ceilings Civil Engineer Drywall Engineer DESIGN, CONSTRUCTION & TECHNOLOGY
Collaboration & Communication Core Team Communication Project Team Collaboration & Communication Finance End Users Regulatory Agencies Tenants Building Department Maintenance Operations Concrete Structural Steel Owner Signage Consultant Life Safety Consultant Curtain Wall Builder Designer Landscape Architect Electrical Structural Engineer Mechanical Floors Ceilings Drywall Civil Engineer Mechanical Engineer Electrical Engineer DESIGN, CONSTRUCTION & TECHNOLOGY
Collaboration & Communication Level 3 Level 4 Share Downward Level 3 Level 3 Level 2 Level 2 Share Share Vertically Downward & Horizontally Level 2 Level 2 Level 2 Level 2 Share Vertically & Horizontally Organization Structured Collaborative Process Partnering Program Shared DESIGN, CONSTRUCTION & TECHNOLOGY
Quick Response Teams (QRT) Group 1 Design/Code Compliance 1 Life Safety Systems 2 Structural Systems 3 Architecture 4 Sustainability & LEED Requirements 5 Space Programming Requirements 6 Temporary Certificate of Occupancy 7 ADA/Code Requirements Group 2 Construction Planning 8 Demolition & Hazmat 9 Site Logistics 10 Tenant Relocations 11 Existing Tenants Group 3 Building Systems 12 Elevator, Escalators & Moving Walks 13 Structural Systems 14 Doors, Hardware & Keying 15 Mechanical Systems 16 Electrical & Lighting 17 Millwork 18 Furniture Group 4 Special Systems 19 Terminal Management Systems 20 ITT Systems 21 Security Systems 22 Innovative Technologies Group 5 Airport Operations 23 Graphics & Signage 24 Roadway & Parking 25 Restrooms, Janitorial & Window Washing 26 Passenger Experience & Amenities 27 Marketing, Ceremonies & Public Relations 28 Curbside. Landside Logistics & Operations Group 6 Airline Operations 29 Baggage Handling System 30 Aircraft Systems 31 Airline Operation & Coordination 32 Security Checkpoint & Coordination 33 Airside Logistics & Operation Group 7 Tenant Coordination 34 Concessions 35 Art Program & Museum Exhibits 36 Agency Coordination DESIGN, CONSTRUCTION & TECHNOLOGY
Partnering Structure Teamwork Transparency Fairness Communication Regulatory Agencies Trust Tenants Exceptional Project Outcome Finance Collaboration ITT Goals Respect Commitment Objectives DESIGN, CONSTRUCTION & TECHNOLOGY
Partnering Elements Final partnering Closeout-out score cards Set vision goals Set goals for pre programming Develop partnering plan Respect Planning Workshop Fairness Develop partnering charter Develop issue/risk management strategies Closeout Workshop Trust & Transparency Executive Team Partnering Stakeholders Program Core Team Kick-Off Workshop Collaboration & Teamwork Monitor scorecards QRT/OAC partnering Metrics, Measurement, Maintenance Communication Facilitated On-Going Workshops Quarterly partnering sessions Monthly Core Team partnering sessions DESIGN, CONSTRUCTION & TECHNOLOGY
Styles DICTATORIAL LEADERSHIP Low Single Solutions Threatening Punishment Fearful Conformity No Creativity No Learning No Professional Growth Low Performance LEADERSHIP CHARACTERISTICS Trust Level Invention Environment Incentive Culture Thinking Teaching Education Performance SHARED LEADERSHIP High Multiple Solutions Collaborative Reward Fun Innovative Coaching & Mentoring Occurs Professional Growth High Performance DESIGN, CONSTRUCTION & TECHNOLOGY
KNOW WHAT YOU ARE THINKING
REALLY!!! WITHIN COST AND ON TIME TENANTS HAPPY GENERATES MORE REVENUE PASSENGERS HAPPY EMPLOYEES HAPPY
Sustainability Guidelines, Codes, Metrics, and Criteria Sustainability Levels Comments 1 2 Minimum Criteria SFO Sustainability Guiding Principles, Goals, and Metrics SFO Sustainability Planning, Design and Construction Guidelines (Mandatory Measures) 3CCSF Planning Code CCSF Environnent Code Charters 1, 3, 5, 7, 4 8, 14, 16, 19, 20 6CA Title 24 2013 1 2 3 4 5 Part 6, Energy Part 11 CAL Green Mandatory Sections) 5LEED v4 (with CCSF Requirements) CA Title 24 Part 11 CAL Green Tiers 1 & 2, 7 2013 (Max 18 Sections) SFO Sustainability Planning, Design and 8Construction Guidelines (Max. 51 Expanded Requirement) 9SFO Stretch & Reach Goals / Criteria Select Code Select Code Sections & Sections and Expanded Expanded Requirements by Requirements by Project Project Develop Stretch + Reach Goals / Consider Living, Regenerative & Resilient 26
NEW TOPICS UNDER EVALUATION INFLUANCE SUPPLY CHAIN C TO C (Cradle to Cradle Certification) HPD (HEALTH PRODUCT DECLARATION) EPD (ENVRN. PRODUCT DECLRATION)
COMING ATTRACTIONS BOARDING AREA E TERMINAL 3 Control Tower TERMINAL 1 REACH REVENUE ENHANCEMENT AND CUSTOMER HOSPITALITY--PROJECTS
Sustainability Guidelines Sub-Heading Bullet Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text 29
Join SFO for an Outreach\Town Hall Learn about upcoming Professional Services (A/E) and Construction opportunities for: Terminal 1 Redevelopment Program South Field Improvements Plot 700 Projects Attend a networking session to meet the prospective bidders Wednesday, December 4, 2013 2:00 pm 4:00 pm Louis A. Turpen Aviation Museum SFO International Terminal, Departures Level *Primes interested in reserving a network table (no charge), please contact by November 18: Christopher.Vasquez@flysfo.com or (650) 821-7606 For directions to SFO, including public transportation, please visit: http://www.flysfo.com/to-from/overview