the MagayaInsider February 2011 Note from Editor How much easier would life be if the location of each item in your warehouse was readily available so you and your staff could look it up at any time? Your customers could even see their inventory quantities online 24 hours a day. Then you can enhance your customer service and they can get answers to their questions even when it s the middle of the night in your time zone but broad daylight in theirs. It is possible with the features built-into Magaya software. See this month s how-to article. Topics How to Identify Items in the Warehouse When the Gonzalez family started, Inc. in Barranquilla, Colombia, in 1971, they may not have imagined where their business would take them. Just as cargo travels up and down the Magdalena River, connecting Barranquilla to the Caribbean and the world, so to the Gonzalez family reached out beyond their first office to create a network within Colombia and across the globe. Read their story in our case study this month. Items in the warehouse can be identified in different ways: by their part number, serial number, Magaya receiving label with a Magaya tracking number, the pallet ID label, or by the Magaya shipping label. Read More + In the Works New Profit Reports in the Next Release Get a better understanding of where your profits are coming from with new reports in the next release of Magaya software. These new reports will show you the profit of each customer, agent, and salesperson. You can run the report to see the data in three ways: From their origins in 1971, ACI Cargo began as a family business, and today, the third generation of the family is working at the company. Raul Gonzalez, president of speaking from his Miami office, explained that his father, Felipe Gonzalez, started the business in Barranquilla, Colombia. Read More + - Summary Report: This report will create a list of all your customers and show the total expense, total income, total profit and the percentage that the profit of each customer represents of the total profit. - Transaction Details Report: Use this report to see all the transactions for all your customers. It will show each transaction that a customer was involved in, and it will give you the details of the expense, income, and profit for each transaction. - Charge Detail Report: This report will show the same details as the Transaction Detail report, and it will include all the charges for each transaction. 1
Click here to go to Page 1 themagayainsider How to Identify Items in the Warehouse How To Introduction Items in the warehouse can be identified in different ways: by their part number, serial number, Magaya receiving label with a Magaya tracking number, the pallet ID label, or by the Magaya shipping label. This article will explain how to identify items in each of these ways. is necessary to keep items by part number in order to know how many of a certain part number are in stock. To create part numbers, go to the Warehousing folder in Magaya Explorer and click on Inventory Item Definitions. can find the exact set of serial numbers affected by the recall and send those items back to the manufacturer. This will also keep track of which customers buy which serial numbers. You can configure your Magaya system to keep a record of the serial numbers. Go to Maintenance > Configuration > WMS. This is also useful when exporting items to certain countries that require serial numbers be reported on documentation. ID by Part Number The part number is usually the manufacturer s identification number that is on the box when the items arrive at your warehouse. It is not necessary to print labels for these boxes because they have a part number label on them already. When the items arrive, scan the part number and store the item in a location. Scan the location to record it in your Magaya database. This method is often used when it ID by Serial Number The serial number is assigned by the manufacturer. The serial number identifies each individual item of a type that comes into the warehouse. For example, you may receive 50 items such as laptop computers. The 50 laptops are all the same part number, but each laptop has its own serial number to identify it. When you receive the item, scan the part number and then scan each serial number barcode. This is useful if a manufacturer recalls items. Then you When you receive or release items by serial numbers, you will see a dialog box that will populate with the serial numbers as you scan them. The numbers can also be entered manually. ID by Magaya Receiving Label Items can be identified by printing a Magaya receiving label with a Magaya identification number on it. This number contains your Magaya Network ID number, the Warehouse Receipt (WR) number, and the line item in the WR for that item (whether it is the first item listed, the second, etc.). Print this label from the WR document view by clicking on the arrow on the side of the Print button and selecting Print Labels. The image below is a WR label. The Magaya tracking number appears under the bar code, which consists of the system ID (3678) in hexadecimal format, the WR number (2075), and the line 2
Click here to go to Page 2 themagayainsider How To number for this item (2). Using Magaya labels is useful for regular cargo items that do not have a part number. If a customer prints the labels themselves using the Magaya Online Shipping Orders feature at their location before items are sent to your warehouse, the labels will have a Pickup Order number instead of a WR number. ID by Pallet ID Label By placing a pallet ID label on a pallet of items, the items inside the pallet are identified. You can print pallet IDs in advance and use them as needed when creating pallets in the warehouse for storage, moving, or shipping items out. Palletizing items by using Pallet IDs increases warehouse productivity because you only have to scan one bar code (on the pallet ID label) to move the items inside the warehouse. To print pallet IDs, go to File > Print Pallet IDs: ID by Magaya Shipping Label The Magaya shipping label contains the Magaya tracking number, Cargo Release number, air waybill or Bill of Lading number (for shipments using the Magaya Supply Chain Solution or Magaya Cargo System). This identifies not only the item but which shipment the item belongs to. This label will usually also have the shipper and consignee on it. This label can be scanned to verify items to be shipped to guarantee accuracy using the Verify Packing List option in the software. To print a Magaya shipping label, go to the document view of the Cargo Release or shipment and click on the arrow on the side of the Print button and select Print Labels. These labels are used to identify pallets after repacking items. When you include the pallet in a shipment, you can still use the pallet ID to locate the pallet. But when you print a shipping label and place it on the pallet, you must scan the barcode on the shipping label (not the pallet ID label) in order to identify it. 3
Click here to go to Page 3 themagayainsider New Customers in January 2011 New Customers Magaya Corporation welcomes the following 21 new companies to the Magaya Community: In Florida In Texas A&M Ocean Machinery, Inc., Miami, FL Atlantis 2010 LLC, Miami, FL BENI Express, Miami, FL F.A. Logistics International Corp., Miami, FL P&C Business Innovation Inc., Jett it, Miami, FL Miami, FL Miabol Corp., Miami, FL Tire Center International, Fort Net Cargo LLC, Doral, FL Myers, FL Reliant Cargo, Virginia Gardens, Transtar Trucking Inc., Miami, FL FL In Louisiana El Sol Logistics, Austin, TX Servicios Hondurenos (New Orleans), Kenner, LA In New Jersey Blue Carrier Line, Middlesex, NJ In Guatemala Falco-trans, Guatemala City In Georgia Ancora Shipping Line, Atlanta, GA In Brazil DMS Campinas, Campinas, Brazil DMS GRU, Guarulhos, Brazil In California In India Cargocare Logistics USA, Inc., El Monte, CA Opal Asia Logistics (India) PVT, Mumbai, India Freight Right Global Logistics, Los Angeles, CA 4
CASE STUDY: International Freight Forwarder Family is the Foundation at From Small Beginnings in Colombia to a Global Business When the Gonzalez family started, Inc. in Barranquilla, Colombia, in 1971, they may not have imagined where their business would take them. Just as cargo travels up and down the Magdalena River, connecting Barranquilla to the Caribbean and the world, so to the Gonzalez family reached out beyond their first, office to create a network within Colombia and across the globe. We have experienced staff and long-standing relationships with customers that makes us successful., Mr. Raul Gonzalez, President,, Inc. February2011
At a Glance, Inc. www.acicargo.com Industry International Freight Forwarder Solution Magaya Cargo System, Inc. is a freight forwarder and NVOCC based in Colombia in 1971 with offices in the U.S. and other countries across the world such as China. Their services include air, ocean, and ground door-to-door shipping, customs clearance and distribution in Colombia, and other services. handle all kinds of freight, break bulk, and project cargo such as machinery and cranes for coal mining and other industries. A Family Business From their origins in 1971, began as a family business, and today, the third generation of the family is working at the company. Raul Gonzalez, president of speaking from his Miami office, explained that his father, Felipe Gonzalez, started the business in Barranquilla, Colombia. His sister and brother soon joined the company, and the company expanded by creating other divisions in different cities such as Cartagena, Bogota, Santa Marta, and Buenaventura. With offices in many locations throughout Colombia, can provide logistics services to their customers via air, ocean, or ground. Barranquilla is a port city in northern Colombia with access to the Caribbean Sea. The port of Buenaventura is on the Pacific side. Mr. Raul Gonzalez decided to open an office in Miami, Florida, when he visited his son who was studying at a university in the United States. His other son runs the operations in Colombia. He opened the Miami location in year 2000 with just three people. Now they have nine employees in Miami, including his niece, Georgette Gonzalez Miksi. Other U.S. offices are located in Houston and Los Angeles, cities with busy air and sea ports. Their Miami office is busy, with an operations department, accounting, sales, and administration, all working on imports and exports worldwide. Maps on the walls show their many locations such as Shanghai, China, the busiest container port in the world, according to 2010 statistics. They manage their shipments using the Magaya Cargo System. They started using it when they opened the Miami office, and the software has become just another tool in their day just like the phones and the copier. An Integrated Solution The employees in the Miami office receive cargo, store it in the 8,000 square-foot warehouse, use their own trucks for local pickups and deliveries, and create straight shipments and consolidations that go around the world. The Magaya Cargo System helps them handle each step of the process. Ms. Georgette Gonzalez is well versed in all the processes, having worked at ACI for about eight years. She provided an overview of how they work: When a customer asks ACI to pick up cargo for them, the staff at ACI creates a Pickup Order in their Magaya system, arranges the pickup, and then the Magaya system converts all the details in the Pickup Order into a Warehouse Receipt and automatically creates the Warehouse Receipt document. They print labels from the Magaya system to identify the boxes when they arrive. Different types of cargo arrive at their Miami warehouse, including machinery, pipes, automobiles, and alligator skins and raw materials used to create leather products. Another employee, Beverly Perez, handle imports and other processes. She explained that most inbound cargo that arrives in Miami from Colombia is transiting to Bangkok, Singapore, and Hong Kong. Most of their imports arrive by air, approximately 80%. The rest is via ocean from many countries, and the ground shipments come from Canada and Mexico. The Colombian office sends a pre-alert notice of the incoming shipment that includes the air waybill and other details about the shipment. If ACI has better rates with another carrier, they will arrange February2011
to change planes in Miami to get the customer the best rate. They can transfer all the charges to the new air shipment. All the information is in the Magaya system so anyone at the office can look it up. processes the documents that Customs requires for inbound shipments by using the documentation forms that are included in the Magaya system. Shipments are made in their Magaya system using all the data about the items that was entered earlier, saving time. They select the documents they need from the Magaya system such as Cargo Manifests, Delivery Orders, and security documents and attach them to shipments. Charges are sent to the integrated accounting system so the accounting staff can create invoices, bills, and accounting reports such as unpaid bills due to their air carriers for the past two weeks so they know what needs to be paid. They use the Automated Export System (AES) that is built into the Magaya system to process their exports from the United States. offers two ways for their customers to check the status of their shipments online from the ACI website. One screen opens the Magaya LiveTrack interactive tool where customers can view all their transactions. Another screen has a dropdown menu of search options so that customers can enter an Air Waybill number or a Bill of Lading number or other transaction number and then see that document. track the transportation with our Magaya software. Colombia has the second-largest coal reserves in South America, slightly behind Brazil. In 2008, Colombia was the fourth-largest net coal exporter in the world. The purchasing business grew by 40% since it started. From their beginnings of working in rented space with just three Logistics and Purchasing Mr. Gonzalez started a new business about two years ago as an international purchasing agent of mining and maritime equipment. We sell equipment to coal mines in Colombia such as floating cranes that load coal from a barge to a ship. We also sell tugboats, barges, and parts, Mr. Gonzalez said. We buy for companies who need the equipment and use submersible ships to transport the cargo. We also people, is now moving to a new, larger location in Miami to accommodate their growth. They used to do business in Miami via agents, but now are well established. They hold certifications for handling hazardous materials, and the company is C-TPAT certified. They are members of many associations, including IATA, the World Cargo Alliance, and All World Shipping. Mr. Gonzalez is building relationships with new customers, drawing on his 40 years of experience. Mr. Gonzalez credits the company s success to family and his experienced staff. With an international network, ACI Cargo is ready to succeed in today s global business landscape. All rights reserved. Magaya, the Magaya logo and all products are all trademarked unless specifically specified as of a third party. Copyright 2011, Magaya Corporation. 786. 845. 9150 info@magaya.com magaya.com February2011