PRESENTATION TO PORTFOLIO COMMITTEE ON TELECOMMUNICATIONS AND POSTAL SERVICES

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PRESENTATION TO PORTFOLIO COMMITTEE ON TELECOMMUNICATIONS AND POSTAL SERVICES ORGANISATION: USAASA & USAF PRESENTATION ON PERFORMANCE INFORMATION PERIOD OF REPORTING: Q 1 & Q 2 As at 30 September 2017 Date:20 February 2018 1

Table of Contents USAASA Performance Overview for the Period Reported USAASA Performance Information USAASA Labour Environment period ending 31 December 2017 Governance Status on addressing AG s Audit Findings USAASA Financial Performance for period ending 30 September 2017 USAF Performance Overview for the Period Reported USAF Performance Information USAF Financial Performance for period ending 30 September 2017. 2

PERCENTAGE ACHIEVEMENT PERFORMANCE OVERVIEW FOR THE REPORTING PERIOD 1. Summary of Performance Status for period under review 100 80 USAASA 2017/18 PERFORMANCE FOR PERIOD ENDING 31 DECEMBER 2017 85 60 40 20 57 50 43 15 50 0 Quarter1 Quarter 2 Quarter 3 Achieved Not Achieved USAASA 2017/18 PERFORMANCE FOR PERIOD ENDING 31 DECEMBER 2017 For Q1 2017/18 : Out of the 14 planned quarterly targets and only 11 targets achieved translating into 85% achievement For Q2 2017/18: Out of the 14 planned quarterly targets and only 6 targets were achieved translating into a 53 % achievement For Q 3 2017/18: Out of the 16 planned quarterly targets and only 8 targets were achieved translating into a 50% achievement Cumulative Performance as end Q3 : Out of 43 planned targets and only 25 were achieved translating into a 58% achievement 3

PERFORMANCE OVERVIEW FOR THE REPORTING PERIOD SIGNIFICANT ACHIEVEMENTS/HIGHLIGHTS 1. 100% completion of quarterly risk management activities as per the approved risk management plan 2. 100% of signed Performance Agreements by individual staff calibrated to support the organisation goals, objectives and annual performance plan 3. 100% of legal services in compliance with the approved quality metrics and the Board and Executive Management is able to create value curve for legal services 4. USAASA hosted an annual industry review symposium partnering with DTPS, ICASA, SEDA (Small Enterprise Development Agency) and Domain Name Authority (.ZADNA) on unlocking the potential ICT SMMEs 5. Achievement of strategic objectives for increased support to SMME and BBBEE development by holding sessions to develop and educate suppliers, 80% of the quarterly budget is spent on SMMEs and BBBEE in support of USAF project delivery and the 50% utilisation of local skills and service providers by the awarded bidder on quarterly basis. AREAS OF UNDER-ACHIEVEMENT 1. Delayed execution of the business intelligence programmes on areas of research and policy such as : Development of a Conceptual Framework and Business Case to inform the Draft Bill on establishment of the Digital Development Fund as part of the implementation of Integrated National ICT White Paper. Development of a concept document on Smart Communities Masterplan that would outline the problem or need to be addressed throughout the creation of smart communities as well as the approach to be followed. 4

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Percentage compliance with the PFMA and Treasury Regulations Percentage implementation of the AG audit action plan 100% The target was achieved in Q1 as it requires to be measured in accordance with the final AG audit opinion issued by July 2017 and in Q2 there were 3 material findings raised by Internal Audit after the conclusion of AG Audit opinion for 2016/17 100% The target was achieved in Q1 as it requires to be measured in accordance with the final AF audit opinion issued by July 2017 and in Q2 the target was not fully achieved. USAASA achieved 86% and USAF 100% implementation of the AG audit action plan. Achieved in Q1 Not achieved in Q2 Achieved in Q1 Not Achieved in Q2 In Q2 there were 3 material findings on : Advance claim reconciliation not performed with 5 days of travel, Invoices not paid within 30 days Cell phone and data usage costs above the entitlement limits not recovered The following number of findings detailed in USAASA audit report were not resolved: No policy or procedure to identify subsequent events Salary adjustment of employees in 2015/16 not adjusted according to Performance. Insufficient evidence to substantiate reported performance for connectivity targets for USAF quarterly targets The target measures strict compliance by Finance to PFMA and Treasury regulations and in Q3 there were 4 material findings raised by Internal Audit: Supplier commence work without a PO Purchase order not approved Non verification of goods and services Non submission of Q2 financials on time for audit review process. The target as at the end of Q3 the number of findings detailed in USAASA audit report as end of Q2 were not fully resolved. The matter of salary adjustments is before the courts for reversal The policy or procedure to identify subsequent events not in place by end of Q3 5 5

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Number of repeat AG findings detailed in the audit action plan Percentage completion of quarterly risk management activities as per the approved risk management plan 0 The target was achieved in Q1 as it requires to be measured in accordance with the final AG audit opinion issued by July 2017 and in Q2 there was 1 repeat AG finding detailed in USAASA audit action plan on lack od sufficient controls to prevent irregular expenditure. 100% 100 percentage completion of quarterly risk management activities as per the approved risk management plan were fully addressed Achieved in Q1 Not achieved in Q2 Achieved in Q1 & Q2 The Internal Audit review function performed in Q2 did not reveal repeat irregular expenditure raised by AG in 2016/17. The comparison of the management letter for 2015/16 against 2016/17 reveal the lack of sufficient controls to prevent irregular expenditure. Better management of risk management activities resulted on risk management activities being fully addressed. The target as the end of Q3 was not achieved as the following repeat findings were noted in AG management letter as at 31 March 2017: USAASA Salary adjustment of employees in 2015/16 not adjusted according to Performance not yet resolved. Payments to suppliers not made in 30 days not yet resolved. Filling of positions without following the approved organisational structure still persistent. USAF There is a deficiency of the inventory between the inventory list and the physical count of stock for DTT and DTH at SAPO warehouses when performing a completeness test The target as the end of Q3 was fully achieved and all the quarterly risk management activities as per approved risk management plan were fully addressed. 6 6

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Percentage availability of SAP/ERP system to support USAASA/USAF business processes and operations Percentage implementation of the annual training plan, to enhance individual and organisational performance through training interventions 98% The KPI for availability of SAP/ERP system to support USAASA/USAF business processes and operations is not measured for Q1 as per the approved USAASA APP2017/18 and for Q2 the SAP/ERP systems availability was recorded at 85.71% for all the modules. 0% for Q1 Only 20% of the total number of activities detailed in the Annual Training Plan completed in Q2 30% for Q2 No measured The absence of support and maintenance contract contributed towards the poor performance of the SAP/ERP system availability to business. Not achieved in Q2 Not achieved in Q2 The Boards has approved a support and maintenance contract for a period not exceeding 4 months. The increased in number of broadband sites needs to be monitored and the increased USAASA KPIs from 10 to 24 resulted in key personnel assigned for the training not being able to attend as planned. The target as the end of Q3 was fully achieved and 99.9% percentage availability of SAP/ERP system support to USAASA/USAF business processes and operations was recorded. The target as the end of Q3 was not fully achieved as the USAASA personnel were attending to internet connectivity verifications and the stock count of the DTT and DTH inventory and this resulted in training not being attended to as planned. 7 7

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Percentage of signed Performance Agreements (PA's) calibrated to support the organisational goals and objectives and APP and Employee Performance Assessments (EPA's)moderated within the stipulated timeframes in accordance with the Performance Management Policy Percentage implementation of climate survey action plans 100% The target was fully achieved by end of Q1 and all the USAASA employees have signed Performance Contracts 10% for Q1 A cumulative number of 13 activities detailed in the climate survey action implemented 40% for Q2 Achieved in Q1 Achieved in Q1 Achieved in Q2 Improved employee and employer relationship resulted on staff commitment towards contracting for performance. Improved labour relations and better management of human capital resulted in positive implementation of the climate survey action plans The KPI is measured annually and all the employee performance assessments will be moderated every six months and this would assist the organisation to monitor the contribution by individual staff to the key results and commitments detailed in the USAASA and USAF APP 2017/18 As at the end of Q3 only 42% of the total number of 19 activities detailed in the climate survey action plans were fully addressed 8 8

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Percentage of legal services (contracts and legal opinions) in compliance with the approved quality metrics 100% There was 100% adherence to the total number of legal services in compliance with the approved quality matrix by the Board on total number of legal services provided throughout the quarter.. Achieved in Q2 Achieved in Q2 The better management of the legal service resulted on the KPI being achieved. The target achieved. as the end of Q3 was fully Number of annual industry review symposiums conducted by target 1 USAASA did not host an annual symposium on the target targeted date and only participated in SADC ICT Ministerial Meeting and the International Telecommunications Union World Conference 2017 Not measured in Q1 Not Achieved in Q2 The annual industry symposium was not hosted as planned due to non availability of the stakeholders critical to the hosting of symposium on the targeted date. As at the end of Q3 the target was subsequently achieved. USAASA hosted an annual industry symposium targeting the SMME in ICTs and it partnered with DTPS,ICASA,SEDA &.ZADNA to unpack the ICT SMME Development Strategy and the opportunities available for ICT SMMEs presented by USAF programmes. 9 9

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Number of SMME engagement sessions held to develop and educate suppliers Percentage of budget spent on SMMEs and BBBEE in support of USAF project delivery 1 SMME open day concluded Target not planned for Q2 as the USAASA APP 2017/18 1 SMME open day was hosted by the Agency to develop and educate suppliers. 80% 80% of the quarterly budget spent on SMMEs and BBBEE in support of USAF project delivery for the awarded contracts to a 25 panel of service providers for installation of the DTT and DTH settop-boxes and also for the connectivity programmes Achieved in Q1 Not measured Achieved in Q1 Achieved in Q2 Better management of the procurement plan resulted on the KPI being achieved. The KPI was achieved on quarterly basis due to strict compliance of USAASA to government procurement regulations that are applicable to SMME and BBBEE business requirements. The target as the end of Q3 was fully achieved as another SMME opened day was hosted to develop and educated suppliers and this resulted upon the planned annual target being achieved. The target as the end of Q3 was fully achieved and over 80 budget spent on USAF was directed towards SMMEs and BBBEE in terms of the Procurement Plan. 10 10

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Percentage utilisation of local skills and service providers by awarded bidder Board approved strategic and annual performance plans submitted by due date 50% 50% of utilisation of local skills by the awarded bidder was achieved in both Q1 and Q2. Target not planned for Q1 as the USAASA APP 2017/18 The target was achieved as planned and the USAASA and USAF 1 st Draft Plans 2018/19 were submitted within the required timeframes in the National Treasury Framework for Development of Strategic Plans and Annual Performance Plans. Achieved in Q1 Achieved in Q2 Not measured in Q2 Achieved in Q2 The contracts of the 25 appointed installer companies for the BDM programme and the contracts warded for the broadband programme have localisation provision as part of the conditions of appointment which is monitored on quarterly basis. Better planning by management resulted on the KPI being achieved The target achieved. as the end of Q3 was fully As at the end of Q3 the target was achieved as the USAASA and USAF 2 nd Draft Plans 2018/19 were submitted with November 2017 as required in terms of the National Treasury Framework for Development of Strategic Plans and Annual Performance Plans. 11 11

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Percentage compliance with performance information standards: Compliance Accuracy Usefulness Evidence based Number of material AG audit findings and significant Internal Audit findings on the reliability and usefulness of the reported performance 100% For Q1 the target was achieved as the report of the internal auditor confirms 100% compliance to the regulatory and legislative framework in terms of non-financial performance information and for Q2 the target was not fully achieved as the report of the Internal Audit found that 2 of the total number of 14 reported indicators were not in line with performance information standards 0 The target for Q1 was fully achieved and for Q2 the target was not achieved as the final AG audit opinion issued in July 2017 found scope limitation for connectivity programme Achieved in Q1 Not achieved in Q2 Achieved in Q1 Not achieved in Q2 For Q2 the target was not fully achieved as the report of the Internal Audit found that 2 of the total number of 14 reported indicators in USAASA APP 2017/18 were not substantiated by adequate portfolio of evidence. The final AG audit opinion for 2016/17 raised a finding on limitation of scope for connectivity programme in USAF 2016/17 Annual Report and this affected the KPI. The target as the end of Q3 was fully achieved as the report of the Internal Auditor found that there was 100% compliance with the regulatory and legislative framework of non - financial performance information (National Treasury Framework for Programme Performance Information) The target as the end of Q3 was not fully achieved as there were 2 findings on reliability and usefulness of performance information were raised by Internal Audit Report on completeness of information for usage in order to verify connectivity maintained. 12 12

USAASA PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Conceptual Framework and Business Case developed on Digital Development Fund Bill by target date 1 conceptual Framework Target not planned for Q2 as the USAASA APP 2017/18 There was no conceptual framework developed by target date and the target was not achieved. Not achieved in Q1 Not achieved in Q2 The target was not achieved as it is largely dependent on the DTPS draft framework for ICT SMME Development Support which was subsequently approved on 14 November 2017 by Cabinet and this resulted on the KPI being delayed. The target as the end of Q3 was not fully achieved as USAASA is working with DTPS on finalisation of the Business Case for establishment of the Digital Development Fund (DDF) Smart Communities Masterplan developed on smart communities developed by target date 1 concept document The was no conceptual document on Smart Communities Masterplan developed by target date and the target was no achieved Not achieved in Q1 Not achieved in Q2 The target was no achieved as it is dependent on Smart Communities Masterplan developed by DTPS. The target as the end of Q3 was not fully achieved and USAASA is working closely with DTPS on finalisation of the Smart Communities Masterplan. 13 13

Labour Environment as end of 31 December 2017 USAASA STAFF COMPLEMENT Under the quarter review USAASA had 51 staff complement APPOINTMENTS : 30 25 No of approved posts Actual appoinment 25 22 Appointment of Executive Manager: Performance Management Appointment of Senior Manager USAF and Broadcasting ( 1 November 2017) Appointment of Senior Manager BDM (Fixed term of 24 months, 16 October 2017) Appointment of Financial Accountant (1 November 2017) Appointment of Executive Operations ( 8 January 2018) Appointment of Company Secretary (11 December 2017) 20 15 10 14 16 12 12 LABOUR MATTERS : Former Executive Manager Operations : The arbitration process on constructive dismissal was withdrawn at the CCMA by the Complainant Senior Manager Supply Chain Management : The disciplinary process are currently underway and will be concluded before the end of Q3, 2017/2018 5 0 5 3 Top Management Senior Management Professional qualified 2 Skilled Semi - skilled Unskilled 2 0 0 Executive Manager Corporate Services : The investigations on alleged misconduct are underway Senior Manager Administration : The investigations on alleged misconduct are underway CONSEQUENCE MANAGEMENT : Letters for poor programme indicator managers are prepared for action by the CEO and consultations are under way. 14 14

GOVERNANCE 15 15

GOVERNANCE Q1 Board shareholder and stakeholder engagement activities Q 2 Board shareholder and stakeholder engagement activities Portfolio Committee (PC) Oversight Visit to Mpumalanga on 22 23 March 2017 Attending a meeting convened by the Minister of Communications that fast tracked the DTT process, with the one outcome being the formation of the Digital Migration Advisory Committee on 06 July 2017. Briefing to PC on USAASA Strategic Plan and APP on 09 May 2017 Attended the launch of OR Tambo District broadband rollout hosted at Reuben Ntuli Secondary School by Minister of Telecommunications and Postal Services and lead by the Deputy President, Honourable Cyril Ramaphosa on 7 July 2017. DTPS Budget Vote Speech on 24 May 2017 Attended the ICT Developmental Training for Board Members as part of the development of the Directors to ensure effective oversight of the USAASA and USAF on 17-21 July 2017. DoC Budget Vote Speech on 26 May 2017; and Attending the briefing to the Portfolio Committee on Telecommunications and Postal Services on Quarter 3 Performance Reporting for 2016/2017 Financial Year on 15 August 2017. Youth Day Commemoration at the South Region Durban Business Fair on 23 June 2017. Attended the briefing to the Portfolio Committee on Telecommunications and Postal Services on Rationalisation of the State Owned Entity s impact on Broadband Rollout on 5 September 2017 Attended the Commonwealth Telecommunications Organisation Conference where the Board of Directors were invited to presented some of the key topic themes in ICT on 11 13 September 2017 Attended the Council Meeting of the Commonwealth Telecommunications Organisation as USAASA is providing institutional capacity to the Department of Telecommunications and Postal Services on 14 to 15 September 2017 16 16

STATUS ON ADDRESSING AG S AUDIT FINDINGS Area of Audit Finding Details of Finding Action Plan to Address Audit Findings Progress on implementation of Action Plan Financial Management Financial Management Financial Management Irregular expenditure not completely recorded in the annual financial statements Understatement of carrying amount of Property,plant and equipment (PPE) as disclosed in the financials The operating lease commitments disclosure note was omitted on the financial statement submitted for audit Finance Management Payment not made to suppliers within 30 days from receipt of invoices as set out in the Treasury Regulations 8.2.3 Finance Management Lack of policies and procedures for processing journals Finance Management Prior year irregular expenditure restated and not narrated Supply Chain Management Effective steps were not taken to prevent irregular expenditure, amounting to R409 000 as disclosed in note 23 of the AFS for USAASA amounting to R515 050 000 as disclosed in note 15 of the AFS for USAF, are required by section 51(1((b)(ii) of the PFMA and Treasury Regulations 9.1.1 The contract that USAASA entered stated that an increase will be processed during the course of the contract. Management will ensure that POs are issued in terms of contracts that are signed Annual assessment of useful lives of PPE to be completed by 31 Jan 2018. Vacant posts in the Finance division have been filled in 2017/18 in order for the review process of prepared Financial statements to implemented. Quarterly Financial Statements are also audited by the internal audit division. Management has put measures in place to address the problem of payment outside the 30 days. Operations has delegated the signing off of invoices to an official. This will assist in the quicker authorisation of invoices for payment. Policy to be developed by 31 Jan 2018 Vacant posts in the Finance division have been filled in 2017/18 in order for the review process of prepared Financial statements to implemented. Quarterly Financial Statements are also audited by the internal audit division. There were no reoccurrence of these issues per Q1 Audit Report on expenses below and above threshold. Completed In progress Completed In progress Completed Completed In progress 17

STATUS ON ADDRESSING AG S AUDIT FINDINGS Area of Audit Finding Details of Finding Action Plan to Address Audit Findings Progress on implementation of Action Plan Supply Chain Management Lack of approved supply chain management policies and procedures Governance Corporate Services No proof of declaration of interest could be obtained for USAASA officials that have other business interest Lack of segregation of duties in the Human Resources (HR Department) Operations Deficiencies identified during the inventory count Operations Performance Management Understatement of commitments in the annual financial statement Usefulness of the indicators on 2016/17 annual performance plan (APP) for USAF Existing supply chain management policy to be updated to take into account the findings. USAASA employees will be required to sign the declaration of interest before 31 January before the end of the financial year. The duties of recruitment were transferred to the Skills Development Officer and an employee was laterally transferred into the position of payroll administrator. Payroll is now independent from any other functions. On going monitoring. Half year count results have been circulated to the SAPO. This was corrected in the AFS. It is recorded that management did not agree with the amount calculated by the AG. Consistent monitoring of objectives, indicators and targets between the planning and reporting documents has been implemented. In progress The action plan implementation has not yet started The action plan implemented and independently verified In progress In progress In progress Performance Management Reported performance levels not adequately support The technical indicator profiles per key performance indicators have been amplified to include the evidence criteria to substantiate the reported performance levels and also on going workshop are held with responsible programme indicator managers to ensure the PoE evidence is inline with the technical indicator profile In progress 18

FINANCIAL INFORMATION Q1 2017/18 FY 19 19

FINANCIAL INFORMATION Q1 2017/18 FY 20 20

FINANCIAL INFORMATION Q2 2017/18 FY 21 21

FINANCIAL INFORMATION Q 2017/18 FY 22 22

USAF PERFORMANCE INFORMATION Annual Target Quarterly Target Actual Performance Status Explanation of Variance Current Status of Quarterly Target Number of existing sites with connectivity maintained 38 ICT centres Only 9 ICT centres out of a total number of 38 existing ICT centres sites had connectivity maintained throughout Q1. For Q2 only 14 ICT centres out of a total number of 38 existing ICT centres sites had connectivity maintained. 93 clinics Only 28 clinics out of a total number of 93 existing clinics sites had connectivity maintained throughout Q1. For Q2 all the 93 existing clinics sites had connectivity maintained. 129 educational institutions Not achieved in Q1 Not achieved in Q2 Not achieved in Q1 Achieved in Q2 The 38 ICT centres are old legacy programmes of the Agency intended to connect communities and the equipment and technology needs to be upgraded to enable connectivity of the centres.. For Q 2 there was a total number of 99 existing clinics sites connected through out the quarter and the additional 6 sites out of the planned 93 clinics sites are additional sites from the OR Tambo District Municipality broadband programme. A total of 153 educational Achieved in The additional 24 educational institutions out of the 129 Q1 institutions out of a total number planned 129 educational of 129 planned educational institutions sites had institutions sites are the additional connectivity maintained sites from the OR Tambo District throughout Q1. For Q2 the Achieved in Municipality broadband same number of 153 Q2 programme. educational institutions had connectivity maintained. The target as the end of Q3 only 14 ICT centres out of the total number of 38 planned ICT centre sites had connectivity maintained. As at the end of Q3 a total number of 106 existing clinics sites had connectivity maintained throughout the quarter and the additional 13 sites out of the planned 93 clinics sites are the additional sites from the OR Tambo District Municipality broadband programme. As the end of Q3 a total number of 244 educational institutions out of the planned 129 educational institutions were measured and only 77 educational institutions existing sites were confirmed to have connectivity maintained. The bad weather conditions, non availability of the electricity supply and the December school closure period affected the performance of the network and hence the KPI could not be achieved. 23 23

USAF PERFORMANCE INFORMATION Progress on Q3 KPI which were not measured in Q1 & Q2 Programme Performance Indicators Reporting Period 2017/2018 Annual Target Quarterly Target Performance Outcomes Actual Achievement Action Plan STRATEGIC OBJECTIVE : INCREASED ACCESS TO DIGITAL BROADCASTING SERVICES Number of set-top boxes and antennae procured Achieved 129 000 set-top-boxes were procured and delivered to South African Post Office. Quarterly 181 399 90 699 167 400 antennas were procured and delivered to South African Post Office. Percentage of set-top boxes and antennae distributed for registered users Quarterly 60% 30% Achieved Therefore a total number of 296 400 units was delivered. 84 186 set-top-boxes were installed against the 129 000 set-top-boxes delivered to SAPO and this translated into 65 percentage achievement STRATEGIC OBJECTIVE : INCREASED ROLL OUT OF ELECTRONIC COMMUNICATION INFRASTRUCTURE IN UNDERSERVICED AREAS Number of underserviced local municipal areas with access to electronic communication infrastructure Quarterly 2 50% network deployed in the 2 areas Not achieved Network design has been completed and 60% of the backhaul infrastructure has been procured USAASA is actively involved in assisting the service provider to secure sites for towers Intensification of stakeholder engagement by both USAASA and the service provider Parallel deployment in both Impendle and Nyandeni local municipalities 24 24

USAF PERFORMANCE INFORMATION SIGNIFICANT ACHIEVEMENTS/HIGHLIGHTS 1. Increased number of the existing internet access points deployed against the planned number of sites with connectivity maintained in 2017/18 USAF APP 2. Over 50 % of network deployed in Nyandeni Local Municipality (Eastern Cape) and Impendle Local Munipalities (KZN) despite network deployment started in Q3. 3. A total number of 129 0000 set- top - boxes were delivered to the Post Office in Q3 and a total number if 84 186 set-top-boxes were installed at the end of Q3 which is the highest number of installed boxes a quarter since the inception of the project. AREAS OF UNDER-ACHIEVEMENT 1. Number of existing sites with connectivity maintained The KPI is affected by the bad weather conditions, non availability of the electricity supply and the December school closure period affected the performance of the network and hence the KPI could not be achieved 25 25

USAF PERFORMACE OVERVIEW FOR THE PERIOD REPORTED USAF 2017/18 PERFORMANCE FOR THE PERIOD ENDING 31 DECEMBER 2017 70 60 50 40 30 20 10 0 33 67 67 50 50 33 Quarter1 Quarter 2 Quarter 3 Achieved Not Achieved USAF 2017/18 PERFORMANCE FOR PERIOD ENDING 31 DECEMBER 2017 For Q1 2017/18 : Out of the 3 planned quarterly targets and only 1 target achieved translating into 33% achievement For Q2 2017/18: Out of the 3 planned quarterly targets and only 2 targets were achieved translating into a 67% achievement For Q 3 2017/18: Out of the 8 planned quarterly targets and only 4 targets were achieved translating into a 50% achievement Cumulative Performance as end Q3 : Out of 14 planned targets and only 7 were achieved translating into a 50% achievement 26 26

USAF FINANCIAL INFORMATION Q1 2017/18 FY Income Annual Budget Q1 Budget Estimated Income/ Expense Q1 Variance Grants 133,712,000.00 30,388,000.00 30,388,000.00 - Interest income - - 29,765,049.99-29,765,049.99 Total income 133,712,000.00 30,388,000.00 60,153,049.99 Expenses 133,712,000.00 30,388,000.00-35,352,421.21 Broadband 31,227,000.00 4,500,000.00-4,500,000.00 Rapid and Connectivity 19,865,000.00 4,970,000.00-548,830.39 4,421,169.61 BDM Project 79,098,000.00 19,774,000.00-34,008,240.57-14,234,240.57 Audit fees 1,400,000.00 600,000.00-365,372.51 234,627.49 Travelling 2,098,000.00 538,000.00-429,033.39 108,966.61 Bank charges 24,000.00 6,000.00-944.35 6,944.35 Net income - - 24,800,628.78 - - 27 27

USAF FINANCIAL INFORMATION Q2 2017/18 FY Annual Budget Q2 Budget Estimated Income/ Expense Q2 Variance Income Grants 133,712,000 37,695,000 37,695,000 - Interest income - - 28,516,177 28,516,177 Total income 133,712,000 37,695,000 66,211,177 28,516,177 Expenses Broadband 31,227,000 12,000,000 2,207,785 9,792,215 Rapid Deployment and Connectivity 19,865,000 4,965,000 200,343 4,764,657 BDM Project 79,098,000 19,774,000 129,404,997-109,630,997 Audit fees 1,400,000 400,000 335,625 64,375 Travelling 2,098,000 550,000 782,254-232,254 Bank charges 24,000 6,000 734 5,266 Total expenses 137,234,000 37,695,000 132,931,737-95,236,737 Net income /( loss ) - - -66,720,560-28 28

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