Sue Groom Coach and Mentor Leadership and Management
Aims for the session Leadership and Management skills Difference between a leader and a manager Professional development Assertiveness / Confidence Equality Diversity and Inclusion Self compassion Continuous Learning and Development Top Tips for success
Background Executive Director 10 years Head of Service 11 years Experience Local Authority, Housing Association, Stock Transfer, Private Sector Consultancy HQN and Sole Trader Self-employed Coach and Mentor Princes Trust and HDN
My Journey Mentors others belief / investment Learning from others Personal goals - making a difference Self development understand own prejudices Belief / investment in others / inclusive style Keep learning experiences / mistakes Self belief - compassion Stay open change / new experiences
Link to Emotional Intelligence Understanding self Personal investment / development Continuous learning / fully inclusive approach Leadership Styles / Approaches Team working Board interaction
Emotional Intelligence Self Awareness Self Regulation Motivation Empathy Social Skill Definition The ability to recognise and understand your prejudices, moods, emotions and drives, as well as their effect on others. The ability to control or redirect disruptive impulses, prejudices and moods. A passion to work for reasons that go beyond money or status. A propensity to pursue goals with energy and persistence. The ability to understand the emotional makeup of other people. Skill in treating people according to their individual needs and emotional reactions. Proficiency in managing relationships and building networks. An ability to find common ground and build rapport. Deliver equality and inclusion in practice Outcomes Self confidence Realistic self assessment Self deprecating sense of humour Trustworthiness, integrity, inclusive Comfort with ambiguity Openness to change Strong drive to achieve Optimism, even in the face of failure Organisational commitment Expertise in building and retaining talent Cross cultural sensitivity / inclusion Service to clients and customers Effectiveness in leading change Persuasiveness Expertise in building and leading teams Fully inclusive and diverse work place
The Jungle
Leadership and Management Top Ten Attributes? Discuss
Leadership styles
Autocratic Leader Clear expectations Decided independently Less creative Can be viewed as bossy Best for crises Hard to switch to different styles
Democratic Leader Offers guidance - maintains final decision Group participates - offers input Better quality of ideas / contributions Group more engaged, creative, motivated
Laissez-faire Leader Little or no guidance Decision making by group More demands on leader No co-operation in team Undefined roles in group Lack of motivation
Charismatic Leader Reliance on aura, personality Inspirational Hard to fake? Trust? Is charisma innate?
Level 5 Hierarchy Executive builds enduring greatness through a paradoxical blend of personal humility and professiona Effective Leader mmitment to, and vigorous pursuit of, a clear and compelling vision, stimulating higher perfor Competent Manager nises people and resources towards the effective and efficient pursuit of predetermined obj Highly capable individual makes productive contributions through talent, knowledge, skills and good work habits
Qualities of a Good Leader Discuss
10 Keys to Business Leadership Committed to success Set priorities Set / demand high levels of excellence Tough but fair with people Develop and maintain urgency Concentrate on positives and possibilities Pay attention to detail Provide for failure Be personally involved Have fun Charles F Knight
Excellence Peters and Waterman
Leadership in a rapidly changing environment Personal leadership Awareness external / internal Purpose and clarity - vision Demonstrate your own style Great managers
Top Tips Take notice / head up Do the right things Keep it simple Mean it Take a breath / a moment Be yourself Continue to grow / invest in self Strive to be genuinely inclusive Value / Encourage Celebrate
Final Top Tip Begin with the end in mind Stephen R. Covey
Thank you Questions?