Corporate Entrepreneurship: Strategies for Technology-Based New Business Development Fall 2007

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MIT OpenCourseWare ht tp://ocw.mit.edu 15.369 Corporate Entrepreneurship: Strategies for Technology-Based New Business Development Fall 2007 For information about citing these materials or our Terms of Use, visit: http://ocw.mit.edu/te rms.

Corporate Venturing Ron Pierantozzi

My Background Ph.D. Chemistry 27 years with Air Products and Chemicals, Inc. Scientist Technical Director Director, New Business Development Managed internal and external venturing President and CEO, PPT Research Materials for Solar and Semi-conductor markets Consultant Cameron and Associates Lecturer Wharton Business School 2

Air Products and Chemicals, Inc Global gases, chemicals, equipment and services provider Serving technology, energy, healthcare and industrial markets Fortune 500 company One of the safest large-scale chemical companies Operations in more than 30 countries >20,000 employees worldwide Known for our innovative culture and operational excellence Corporate responsibility commitment 3

Five Levers To Drive Growth Business value ($Billion) New Initiatives Services Geographic Expansion Acquisition The role of Corporate Venturing Current Business Portfolio Current Business Portfolio Baseline valuation of company 4

But For Most Companies. Markets well defined Product characteristics well understood Profit margins can be low Production is efficient, capital intensive Competition is price Change is costly The result is incremental innovation 5

For most companies Innovation is considered technology s job! We need to expand the definition: New products Breakthrough production Speed to market New business segments New business models New customers 6

Escaping the Incremental Traps: Developing New Knowledge Developing Internal Knowledge Must create external networks Ventures Alliances Partnerships Emerging Markets Must have the appropriate resources Empowered Teams Decision making Skills and capabilities Risk Tolerance Must understand capabilities and strategic assets 7

Identify and Accelerate Sources Ventures Partners Universities Network and Market Systems Research Institutes Air Products Customer Solutions Electronic & Performance Materials Energy Healthcare 8

An Approach to Stimulating Innovation Create an organization that is responsible for the development of new opportunities Whitespace between the domains of existing businesses Greyspace overlapping multiple businesses but long term 9

Air Products Corporate Venturing A mix of internal and external venturing activities Ideas come from within or through a broad search mechanism Focus on developing platform level businesses Keep it large enough to be material Take advantage of unique skills, capabilities, market channels or customer relationships Start with something you know Focus on growth domains that are linked to corporate growth strategy Have a defined strategy Organizational Model Never Static Always evolving to meet the strategic needs of the corporation 10

Not just one competency but 3! Discovery Creation, recognition, elaboration, articulation of opportunities. Basic Research Internal Hunting Technical Incubation Evolving the opportunity into a business proposition Market Learning External Hunting Market Creation /License/Purchase Strategy /Invest experiments Source: Radical Innovation Group Focus Respond Invest Acceleration Ramping up the business to stand on its own Conceptualization Experimentation Commercialization 11 Results 3 Competencies

12 Organization

Role of the New Business Development Group Develop the strategies for new business platforms New technologies and new markets Incubate the early stages of new businesses Develop the tools for new business creation Consult with SBU on disruptive approaches Manage the venture equity investment portfolio Individuals with diverse backgrounds Technologists Business Commercial Development Finance 13

Framework for Corporate Growth Framework Consideration s Organization Process Tools Senior Management Domains Strategic Options Growth Board Executive Committee Trends Analysis Domain Mapping Trends Portfolio Middle Management Platforms Businesses Portfolios Business Unit Business Development Platform Development Portfolio analysis Real Options Corporate Entrepreneur Project Project Management Venture Assumption Based Planning Learning Plan DDP 14

Engaging Senior Management Senior leadership team established Growth Board COO, CTO, CFO, VP Corp. Dev. Monthly meetings Challenges Getting to high enough level for discussion Managing projects! Understanding the different metrics Keep the group focused on providing advice and input not on decision making 15

Organizing the Hub and Spoke System Electronics Growth Board Energy Solutions Growth Platforms Near Adjacencies Corporate New Business Development Advanced Materials Healthcare Each group has a late stage incubator Merchant Gases 16

Attracting People to a New Ventures Group Action oriented General dislike for formal planning Difficulty dealing with work process Able to function in an uncertain environment Goals aren t always clear Must be self starters Lots of enthusiasm Tend to be more outgoing Capable of cold calling potential customers High Myers Briggs rainmaker index (NT s) 17

Targeted Skills for Corporate Entrepreneurs More junior than traditional commercial managers More to gain than lose Must be able to see big picture Not necessarily detail oriented Inquisitive Externally focused Able to Learn while Failing! No hierarchy issues Challenge status quo Can and should be outsider Functional background less important More of a personality type! Training and education are a major part of building the capability 18

19 Defining and Developing Corporate Ventures

What are New Ventures? Those activities that should be subject to a different set of metrics than established SBUs Disruptive or radical technology opportunities Business models that are new to the corporation High growth potential but also high uncertainty New Business Platforms Market positions Technology Platforms Offerings we don t have today, sold to customers (not necessarily markets) that we don t serve today 20

21 "Content from D. L. Laurie, Y. L. Doz, C. P. Sheer, HBR, May 2006." Removed due to copyright restrictions.

Platform Management Levels Enterprise expectations, high level objectives, requirements, support, strategic technologies, alternative scanning, funding lifecycle, acquisitions Platform Risk spreading, options, initiatives sequencing, partnering, identifying and maximizing synergies within the platform (>$500 MM) Business(venture) milestones, stage gate Financial analysis, customer sequencing, and business design, targeting, partnering ($50 150 MM) Source: The Woodside Institute 22

What is a business platform? A common high level value proposition A defined set of products/services and/or markets/customers that have; Critical mass, size Synergy (e.g. technology, supply chain, customer base etc.) Relatively long term market positioning A portfolio of business opportunities Source: The Woodside Institute 23

Issues in Creating New Business Platforms Competition for resources All metrics are aligned with the standard (incremental) portfolio process Growth Board issue Boundary crossing New opportunities require skills and capabilities across multiple functions and SBU s May require new, external skills and capabilities Timetables tend to be uncertain Market uncertainties, technology uncertainties are high Tend to be longer impatience 24 Source: The Corporate Strategy Board

Issues in Creating New Business Platforms Organizational issues Matrix organization that serves large established businesses well is not well suited to creating new platforms. New platforms may be viewed as overlapping or even threats to existing businesses. Need for external input and/or membership Resource issues Lack of people, mgrs with experience developing new businesses, under uncertainty and often in markets that are unfamiliar. Milestones Early stages should be viewed as high learning periods. Progress will be made but changes in tactics, milestones, and even strategies will be needed. Need to develop a standard approach to metrics that are appropriate for early stage and high risk activities. 25

Creating new Business Platforms Start with close in adjacencies H 2 for Fuel Cells built on our existing H 2 capability Small scale systems build on gas separation capability Expand opportunity to build new capability Small scale systems new manufacturing capabilities developed Partner to create strategic alliances Expand technology capability into emerging markets Hybrid battery materials Flexible electronic displays Develop new market opportunities Remote monitoring 26

Building new platforms Venture Opportunity Emerging Trend Leveraging existing capabilities Unmet market needs Vendor Managed Inventory Low cost remote monitoring technologies 1000 deliveries per day remotely managed No full service solution provider Future Energy Solutions Advanced Battery Materials The H 2 economy Hybrid autos/ portable power Our H 2 production Franchise Chemicals and materials know how. F 2 Chemistry No safe effective solution for H 2 delivery to vehicles Li battery safety issues 27

Systematically search for new opportunities Broad idea generation has not been successful Ideas are generally small extensions of existing projects Necessitated a more systematic search approach Allowed us to get management involved in the search rather than in just the review Met with Growth Board more often to review ideas 28

Developing strategic insights Where do you start? Importance of multiple filters in decision making External filters trends* Internal filters capabilities & competencies Macro-trends: Overarching, regional, multi-industry Micro-trends: Domain specific dynamics Corporate capabilities and competencies Projects/ Technology Businesses Platforms *Trend: Lasting force of change not an event, not a fad 29

Some Final Thoughts and Observations 31 This is a about discipline and execution But it is a different discipline Test assumptions early and often In most large companies: Projects tend to be over-funded Makes redirection difficult Need to force a venture mindset To gain commitment: Fund projects according to a milestone schedule Target small quick market entry for survival Allows you to deal with operational issues Generate cash whenever possible but, Don t lose sight of strategic markets

Issues and Challenges Availability of seed money Capacity of organization Short term focus in SBU s Metrics for accelerators vs. conventional Piloting real options Building credibility for NBD Create opportunities within Growth Platforms Allows more whitespace opportunity Developing the right skill set Neither technology nor business but both Career path for business development professionals 32

33 The End