NMB Tanzania The Case of Agriculture Financing by a Transformed Public Bank

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NMB Tanzania The Case of Agriculture Financing by a Transformed Public Bank Experiences shared by Rabobank Gerard van Empel April 14 2011

Rabobank s share into the partnership Board representation Management services Technical assistance Study tours geared towards transforming NMB into a leading bank for Tanzania with a rural orientation Hardware support

Technical Assistance Provided... some 75 Rabo consultants have visited NMB clear trend from generic organizational support to more content driven knowledge transfer most prominent support in product development, credit and branch management

Study tours Approximately 12 study tours organized; Hosting the visit of 75 staff, executive management and the Board of Directors to Rabobank; Tours lasting one week each; Involving more than 15 local Rabobanks; and dozens of Rabobank staff

Hardware support 163 Rabobank ATMs shipped to NMB since 2007

Technical assistance: overview of volumes 1000 900 2007 2008 2009 2010 800 700 600 500 400 300 200 100 0 Oct 2006 Dec 2010 Total technical assistance provided by Rabo Development on a 12 month moving average basis

NMB 2005 versus NMB 2010, some key non-financials 600,000 customers few products appr. 100 branches 1500 staff IT: decentral Easybank 1,400,000 customers Almost full product range for various market segments,strong entrance into agri markets and corporate banking appr. 140 branches 380 ATMs mobile banking internet banking truck banking (pilot) 2800 staff IT: towards central FlexCube platform

NMB Innovation and Milestones NMB Personal Account: ATM Roll- Out Begins 100 ATMs within 1 Year Internet Banking for Corporates ATM Money Transfer NMB SMS Salary Alerts Vodacom Airtime via ATMs Tanesco Luku Payment via ATMs 2006 2007 2008 2009 NMB Business Account NMB Bonus Account NMB Wisdom Account (pensioners) NMB TPDF Account 85.000 SMS Salary Alerts Users IPO: NMB Welcomes 27.000 new Shareholders! 200 ATMs within 2 Years

Private Individuals Source: NMB 42% of overall growth of individuals reached since 2008 % Growth in unique districts is larger (R 46% vs. 33%; U 47% vs. 41%) Majority of customers in urban districts 9

Corporate Clients Source: NMB Corporate banking activities at NMB started in 2008 Steep increase in the number of corporate clients 10

Cooperatives Agro dealers Source: NMB Increasing number of primary cooperatives financed Increasing number of agro dealers (farm inputs) financed 11

Individual Farmers 300,000 250,000 200,000 150,000 100,000 50,000 0 Cooperative members reached indirectly 2008 2009 2010 Cooperative members reached Source: NMB 1500 farmers financed directly (outgrowers) 280,000 farmers reached via cooperatives 12

NBFIs: SACCOs and MFIs Source: NMB >30 SACCOs financed by NMB and 4 MFIs Approximately 30,000 individuals indirectly reached via nonbank financial Institutions (NBFIs) 13

Product uptake: credit & deposits Steep growth in both deposits and credit Funding is not a problem L/D ratio is low and decreasing Source: NMB 14

Cards, mobile subscriptions, ATMs and branches Usage of technology increases # Branches relatively stable as of 2009 Source: NMB 15

Transactions per account The total number of transactions per account increased >35 % in all areas. On average: 2009: 2.7 per month per account 2010: 4.0 per month per account The number of Teller transactions decreased overall. Technological transactions show a significant increase. Increased usage of the payment network Source: NMB 16

Transactions per account Total transaction volume decreased 6% over all. TZS 1,400,000 TZS 1,350,000 On average: TZS 1,300,000 TZS 1,250,000 2009: TZS 1,379,950 per month TZS 1,200,000 per account 2010: TZS 1,303,522 per month per account (- 6%) TZS 1,150,000 TZS 1,100,000 2009 2010 Average volume of transactions per account per month Teller Average volume of transactions per account per month ATM Average volume of transactions per account per month Mobile Source: NMB Decreased volume of teller transactions per account Increased volume in ATM and mobile transactions per account 17

Agriculture Finance Achievements Agribusiness potential in TZ 44Mn Hectares Arable land (25% being utilized) Contributes over 30% to GDP 75% of the population earn leaving from agriculture 10.3% current commercial banks lending in Agriculture 1% out of 29.4 hectares suitable for irrigation is being irrigated 18

Agri finance achievements 2009 Lending volume by sector 2009 2007 2008 TZS 86.8Bn -SME 45.8Bn TZS 91.1Bn -SME 60.1Bn TZS 43Bn -SME 28Bn 19

Agri finance achievements 2009 20

Outgrower schemes Factory Input Dealers 6 Green tea delivered co ontract 1 Pu urchase 7 Payment to out growers account Input supplied 4 Cash Payments on receipt of cheque 5 Loan Approval 3 Out growers Loan Application 2 TOTAL PORTFOLIO TZS 35.96Bn (Tea, Tobacco, Barley & Sugar cane) 21

Outgrower schemes KSFs 22

Outgrower schemes lessons learned Buyers must be financially stable Farmers must provide some collateral Contract farming mandatory 23

Warehouse Receipt Financing Farmer 1 Receipts Licensed Warehouse 5 Commodity Released 3 Farmer sells commodity Credit 4 Exporter 2 Payments Receipts TOTAL PORTFOLIO WRS TZS 19.4BN (Cashew, Coffee, Paddy, Sunflower) 24

Objectives 2010 Products tailored to agri- value chain Farmers Saving A/C Warehouse Receipt L/Term loans W/Capital/ LC Out grower schemes Agro Dealer loans Inputs Agro -Dealers Marketing Processing Export/ Import

Economic Impact Assessment NMB has: 34% of all commercial bank branches 43% of all ATMs countrywide 44% of all depository accounts in Tanzania 21% of all Tanzanian depositories in terms of volume 14% of all credit provided in Tanzania in terms of volume Source: NMB, IMF Financial Access Survey (2010) 26

NMB has impact... NMB contributed positively to the economic wellbeing of: 1.4 million individuals 50,000 entrepreneurs 280,000 farmers Average household size of 5.7 8 million people benefit (18% of population) Significant large share of NMB in: commercial bank activities formal financial services rural outreach in terms of numbers Volumes relatively low in rural areas, but growing NMB s strengths: # customers, deposits and financial infra-structure All in a financially healthy and sustainable manner! NMB has impact on: Unique customers, no other banks: More than 450,000 (+115,000 since 2008) customers in unique areas: 2.5 mln individuals (h.h. size of 5.7) 9,700 MSME financed in unique areas Family s financial resilience Security Financial literacy Income and business growth Employment Productivity Access to Education Access to Healthcare Economic activity and growth 27

Challenges going forward Partners for financing irrigation schemes Agrispecialist LO No adequate agriculture risk mgt instrument s Partners for financing storage facilities Lack of reliable commodity markets >Unsurveyed land 28

Key priorities going forward Improve processing & delivery of agri loans Market the current products & roll out to other crops Innovative products for financing storage & irrigation infrastructure Increase Partnerships both local & Outside Train AMCOS/PCS s/farmer Groups Recruit & train Agri-specialist LO 29