HR Community Webinar August 10, 2016
HR2020 Vision and Mission Vision The IU HR community will be a trusted strategic partner driving results that establish IU as a great place to work, learn, and grow. Mission The IU HR community supports IU as a premier education and research institution by Fostering a culture of collaboration and inclusion; Proactively serving the HR needs of the IU community; Providing innovative solutions and exceptional service; Hiring, retaining, engaging and inspiring people to excellence and; Leading by example.
HR Delivery Model Customer Entry #1 Entry #2 HR Operations Process Experts HR Business Partners Customer Service 0 - self-service 1 - single interaction 2 - routine, more than one interaction 3 - deeper interaction, send to COE Objectives Process efficiency Quick response HR customer service experts 80/20 : answered/passed to COE Ticketing, auto call distribution HR Center of Expertise (COE) Designers Benefits Compensation Employee Relations Talent and OD Talent Acquisition Business partners include Campus HR Offices Department HR Reps Their focus Embed w/ customer group Know the business culture Employee relations Identify issues won t solve all problems More consistent role
HR Career Path Naming Convention Associate Vice President Associate Director / Director / Sr. Director Senior HR Business Partner Senior Manager / Sr. Manager HR Business Partner Intermediate Senior Specialist / Sr. Analyst / Consultant Associate HR Business Partner Entry Specialist / Analyst / Consultant Senior HR Coordinator / Senior HR Representative HR Coordinator / HR Representative HR Assistant / Assistant HR Representative Job Title Naming Convention: Career Path Name, Client or Functional Area (e.g., HR Business Partner, Facilities; Sr. HR Specialist, Compensation)
HR Core Competencies Defined 5 competencies to be used across all HR jobs by levels Leadership Individual Contributor/Manager Support/Tech/Administrative o o o o o Customer Focus & Results Oriented Build Relationships & Influence Others Problem Solving Lead/Develop Self and Others Change Management Provides consistent evaluation and requirements across all jobs Provides transparency of what s needed at all levels for career development
Organization Structure
Indiana University Human Resources Function Associate Vice President, Human Resources John Whelan Sr. Director, HR Operations Laura Kress Director, Benefits Susan Brewer Director, Compensation Director, Employee and Labor Relations Suzanne Ryan Director, Talent Acquisition Director, Talent and Organization Development Deb Dunbar Sr. Director HR, Bloomington Sr. Director HR, IUPUI (Reports to Campus) Juletta Toliver (Interim) Sr. Director HR, Regionals and UA Rob Springston Sr. Director HR, School of Medicine (Reports to IUSM) Ray Kliewer Director, HR Business Administration Julie Cline Director, HR Capability, Analytics and Strategic Initiatives Christan Royer Director, Healthy IU Patty Hollingsworth
HR Function Administration AVP HR John Whelan Director, HR Capability, Analytics and Strategic Initiatives Christan Royer Director, HR Business Administration Julie Cline HR Assistant Julie Flott Manager, Communications Specialist, Accounting Christie LeMaster Specialist, Web Development Marne Potter Coordinator, Accounting Dee Dee Koenigs Specialist, Communications Shared Admin Support at IUPUI HR Assistant Charlotte Mahin
Benefits COE Director, Benefits Susan Brewer Associate Director, Healthcare Benefits Analyst, Compliance and Reporting Matthew Kloss Specialist, Work-Life Programs Sr. Specialist, Group Insurance Robin Reynolds Manager, Retirement Plans HR Coordinator, Benefits Sr. Specialist, Pre-Tax Plans Danielle Abplanalp Sr. Specialist, Retirement Plans Cathy Bonar Specialist, Healthcare Plans Melissa Williams Sr. Specialist, Retirement and Benefits Education Sue Dukeman Specialist, Student Insurance Shana Wigington Sr. Specialist, Clinical Programs DeeDee Appel
Compensation COE Director, Compensation Manager, Compensation Amy Batule Sr. Specialist, Compensation Analyst, Compensation Facilities FC/Safety SS (LE & SM) Dave Sackley Analyst, Compensation IT (PA & TE) Nick Sexton Analyst, Compensation Healthcare HE/HP, Research RS, Administrative Support Staff Caren Krahulik Analyst, Compensation Development DV/ Communications-Media PR/Student Services SA Analyst, Compensation Administrative AD/AX Jen Geary
Employee and Labor Relations COE Director, Employee and Labor Relations Suzanne Ryan Sr. Manager, Employee Relations UA/Bloomington/Regionals Victoria Land Sr. Manager, Employee Relations IUPUI and Medical School Manager, Policy and Compliance Scott Shimoda Specialist, Labor Relations Specialist, Employee Relations Jill Scott Specialist, Employee Relations Isabel Fawcett Specialist, Employee Relations John Paflas
Talent Acquisition COE Director, Talent Acquisition Manager, Talent Acquisition Sourcing & Recruiting Specialist, Talent Acquisition Process & Technology Meredith Shannon Specialist, Talent Acquisition Candidate Experience Recruiting Team Partner with HRBPs to work the Requisition Post to Fill Sourcing Team Build a Talent Pipeline Specialist, Talent Acquisition Henry Dohnert Specialist, Talent Acquisition Yolanda Taylor Sr. Coordinator, Talent Acquisition Coordinator, Talent Acquisition Tracy Lady Specialist, Talent Acquisition Marcia Combs Specialist, Talent Acquisition Coordinator, Talent Acquisition Jenna Ellis Specialist, Talent Sourcing (Healthcare) Specialist, Talent Sourcing (Information Tech) Specialist, Talent Sourcing (Engineering, Service Maintenance, Trades)
Talent & OD COE Director, Talent & Organization Development Deb Dunbar HR Coordinator, Talent & OD Wendy Cornwell Associate Director, Talent & OD Sr. Consultant, Talent & OD Sr. Consultant, Talent & OD Associate Director, Training & OD UA, IUB Regionals Medical School IUPUI Martie Adler Lita Pener Kerri Dabbs Consultant, Talent & OD Specialist, Training
HR Operations Sr. Director, HR Operations Laura Kress Sr. Manager, Jane Suhr Manager, Transaction Processing Deb McCullough Sr. Manager, Case Management Keith Braunscheidel Manager, Data, Security, Compliance & QA Sr. Manager, HRMS Systems Bob Degiorgio Sr. Manager, HR Decision Support Richard Paul Business Analyst, HRMS Systems Jessica Lawyer Programmer/Analyst, HR Decision Support Corina Greiner Business Analyst, HRMS Systems Anne Boyer Programmer/Analyst, HR Decision Support Al Kamarauskas Business Analyst, HRMS Systems Andy Hoover Specialist, HRMS Systems Angie King Specialist, HRMS Systems Kat Lucas
HR Operations Sr. Director, HR Operations Laura Kress Sr. Manager, Jane Suhr Sr. HR Representative, Tanya Stacy Donnetta Moorman Cindy Buchtman Deborah Lankford Karen Helming Venecia Medina- Thornton Bev Muterspaugh
HR Operations Transaction Processing Sr. Director, HR Operations Laura Kress Manager, Transaction Processing Deb McCullough Sr. Transaction Processing Emily Kirkman Transaction Processing Karen Ruckriegel Transaction Processing Kayla Scherschel Transaction Processing Sandra Gay Transaction Processing Mae Hederington Transaction Processing Linda Ross Transaction Processing
HR Operations Case Management Sr. Director, HR Operations Laura Kress Sr. Manager, Case Management Keith Braunscheidel Specialist, Retirement Karen Hill Specialist, Retirement Ritha Ridgeway HR Coordinator, Retirement Kati Hahn Sr. Specialist, Employee Relations Frank Epperson Specialist, Employee Relations Elisa Graham Specialist, Workers Comp Angie Stierwalt Specialist, Workers Comp Hans VanLeeuwen HR Coordinator, Workers Comp Jacquie Spires Specialist, Case Management Specialist, Case Management
Phase II is Underway It will take everyone to help deliver the next phase Focus on HR Business Partners Implement HR Operations Rollout Project Charters Team Building Create HR Branding HR Owner s Manual
Phase II The journey continues.. HR Strategy and Project Charters HR Leadership Team Building - October Owner s Manual/Roadshow HR Branding HR Operation Refining the Organization Each turn of the flywheel builds upon work done earlier, compounding your investment of effort. - Jim Collins, Good to Great