Q October-December. Jobs Outlook Survey Report. Published by the Society for Human Resource Management

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Q4 2012 October-December Jobs Outlook Survey Report Published by the Society for Human Resource Management

JOBS OUTLOOK SURVEY REPORT Q4 2012 (October-December) OPTIMISM ABOUT JOB GROWTH IN Q4 2012 (OCTOBER-DECEMBER) 1 Figure 1A Optimism About Job Growth in the United States in Q4 2012 Very optimistic about job growth Figure 1B Optimism About Job Growth in the United States in Q4 2012 (by Region) West (n = 83) Midwest (n = 124) Southeast (n = 101) Northeast (n = 69) Somewhat optimistic about job growth Neither optimistic nor pessimistic about job growth Somewhat pessimistic about job growth, anticipating job losses Very pessimistic about job growth, anticipating job losses Note: Totals may not equal 100% due to rounding. Note: States that belong to each region surveyed in the JOS are as follows: Northeast: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont Midwest: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin Southeast: Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, West Virginia West: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Nevada, New Mexico, Montana, Oregon, Utah, Washington, Wyoming 6% 5% 2% 13% 29% 49% 6% 3% 28% 24% 40% 4% 8% 20% 24% 40% 9% 4% 29% 30% 30% 6% Very pessimistic about job growth, anticipating job losses Somewhat pessimistic about job growth, anticipating job losses Neither optimistic nor pessimistic about job growth Somewhat optimistic about job growth Very optimistic about job growth 23% 27% 39% (n = 398) Less than half of HR professionals are confident that the U.S. economy will add jobs in the fourth quarter, according to the newest Jobs Outlook Survey (JOS) by the Society for Human Resource Management (SHRM). Optimism in labor market growth is down from earlier this year, perhaps not coincidental given that the rate of job creation has ebbed as 2012 has progressed. The JOS examines hiring and recruiting trends across a sixmonth spectrum. The results for the fourth quarter of 2012 show that hiring plans will be tempered for many companies during the October-December timeframe, but the layoff rate will also remain low. Among the survey s highlights: A total of 45% of respondents have some level of confidence in the U.S. job market for the fourth quarter of 2012 and expect job growth: 39% are somewhat optimistic about job growth in the United States, and another 6% are very optimistic and anticipate job growth during the quarter (see Figures 1A and 1B). This number represents a modest increase from the fourth quarter of 2011, when a combined 34% of respondents expressed some level of optimism about job growth in the labor market. But it is also a sharp drop from the second quarter of 2012, when a combined 58% of respondents expressed some level of optimism about job creation. In the fourth quarter of 2012, 32% of respondents will conduct hiring, down from 37% in the fourth quarter of 2011. Among employer categories, small companies (those with one to 99 employees) and large companies (those with 500 or more employees) will be the most likely to add jobs (both at 36%) in the fourth quarter (see Figures 2A-2D). In the third quarter of 2012, 43% of companies added jobs, down slightly from 44% in the third quarter of 2011 (see Figures 3A-3D). Another 15% decreased staffi ng levels in the third quarter of 2012, up from 13% a year ago. SHRM s JOS report examines hiring and recruiting trends based on a bi-annual survey of public- and private-sector human resource professionals who have a direct role in the staffi ng decisions at their companies. Respondents come from small, medium and large companies from around the United States and belong to a variety of for-profit, nonprofit and government entities. For the fourth quarter of 2012, a combined 28% of respondents have concerns about the job market and anticipate job cuts in the U.S. labor force (23% were somewhat pessimistic and expected further losses in jobs, 5% were very pessimistic). This number is up moderately from a combined level of 18% in the second quarter of 2012, but down from a combined 36% in the fourth quarter of 2011. HR professionals degree of optimism varied across U.S. regions. Respondents from the West were the most confident,

at a combined level of 55% (49% were somewhat optimistic about job growth, 6% were very optimistic). Respondents from the Northeast had the lowest combined level of faith in the job market, at 36% (30% were somewhat optimistic, 6% were very optimistic about job growth). With limited economic growth as of late, it is no surprise that many employers are holding payrolls steady. Nearly six out of 10 (59%) HR professionals said their companies will keep staffi ng levels flat during the fourth quarter of 2012. Demand for workers has not changed dramatically, particularly in respect to production gross domestic product went up 2% in the fi rst quarter, but increased just 1.7% in the second quarter of 2012, according to the U.S. Bureau of Economic Analysis. Job creation typically one of the last segments of the economy to bounce back in a recovery has been steady in recent months, but has also leveled off after starting the year at a strong rate. Employers added an average of 226,000 jobs in the fi rst three months of the year, but just 75,000 a month during the April-June timeframe, according to the U.S. Bureau of Labor Statistics (BLS). This increase has not been sufficient enough to reduce the jobless rate, which has remained above 8% since October 2011. The rolls of part-time workers and long-term unemployed have also remained elevated. During most months in 2012, more than 8 million people have been employed part time for economic reasons, either because their hours had been cut back or because they were unable to fi nd a full-time job, according to the BLS. On any given month, another 5 million people have been considered long-term unemployed, or without work for 27 weeks or more. Looking ahead, the JOS results show that 32% of companies overall will conduct hiring during the fourth quarter of 2012. Among employment sectors, publicly owned for-profit companies will be the most likely to create jobs during the quarter (40%). That sector is followed by privately owned for-profit companies (36%), government entities (23%) and nonprofits (22%). LOOKING AHEAD: Q4 2012 (OCTOBER-DECEMBER) Figure 2A Planned Changes in Total Staff Level (n = 373) Will decrease 9% Will maintain 59% Figure 2B Planned Changes in Total Staff Level by Organization Staff Size 70% Small (1 to 99 employees) (n = 86) Medium (100 to 499 employees) (n = 139) Large (500 or more employees) (n = 125) Will increase 32% Note: Respondents who answered not sure were excluded from this analysis. Figure 2C Planned Changes in Total Staff Level by Organization Sector Will increase Will maintain Will decrease 36% 24% Overall (n = 373) 36% Will increase 60% Publicly Owned (n = 63) 48% Will maintain Privately Owned (n = 162) Will decrease Nonprofit (n = 93) Government (n = 44) 32% 40% 36% 22% 23% 59% 44% 57% 72% 66% 9% 16% 7% 6% 11% Note: Respondents who answered not sure were excluded from this analysis. Totals may not equal 100% due to rounding. Figure 2D Categories of Workers That Companies Will Hire in Q4 2012 Skilled manual workers Hourly service workers 3% 6% 16% 19% 22% In employer size categories, small companies (one to 99 employees) and large companies (500 or more employees) will hire at the highest rate in the fourth quarter of 2012 (both at 36%), followed by mediumsized companies (100 to 499 employees) at 24%. Managers Other Contract/temporary workers 9% 11% 19% Only 9% of respondents surveyed overall said their organizations will conduct layoffs during the quarter. Publicly owned for-profit companies are the most likely to trim payrolls (16%), followed by the government sector (11%), privately owned for-profit companies (7%) and the nonprofit sector (6%). Unskilled manual workers 5% Senior managers 3% (n = 403) 2

LOOKING BACK: Q3 2012 (JULY-SEPTEMBER) 3 Figure 3A Changes in Total Staff Level Maintained 42% (n = 393) Note: Totals may not equal 100% because of rounding. Figure 3B Changes in Total Staff Level by Organization Staff Size Figure 3C Changes in Total Staff Level by Organization Sector Increased Maintained Decreased 38% Decreased 15% Overall (n = 393) 44% 47% 46% 41% 37% Increased Note: Respondents who answered not sure were excluded from this analysis. Publicly Owned (n = 64) Privately Owned (n = 174) Increased 43% Small (1 to 99 employees) (n = 94) Medium (100 to 499 employees) (n = 144) Large (500 or more employees) (n = 131) Nonprofit (n = 96) Government (n = 45) 43% 48% 48% 34% 33% 42% 31% 41% 49% 49% 15% 20% 10% 17% 18% Note: Respondents who answered not sure were excluded from this analysis. Totals may not equal 100% due to rounding. Figure 3D Categories of Workers Most Difficult to Hire in Q3 2012 Skilled professionals Managers Skilled manual workers Hourly service workers Other Unskilled manual workers Contract/temporary workers Maintained 14% 11% 7% 4% 2% 16% 15% 16% Decreased 61% 1% (n = 304) Hiring activity in the third quarter of 2012 was better than it was in recent quarters covered by the JOS. Of the HR professionals surveyed, 43% said their companies created jobs in the July-September timeframe. This number was up from 35% in the second quarter of the year and also up from 40% in the fi rst quarter of 2012. Among the 43% of respondents that did hire staff in the third quarter of 2012, large employers hired at the highest rate (47%), followed by medium-sized employers (44% of which added workers) and small companies (38% of which were hiring). In addition, 78% of companies that added workers said they hired full-time positions during the quarter, followed by parttime and full-time contract/temporary positions (both categories at 8%) and part-time contract/temporary positions (7%). Some HR professionals said their hourly employees are spending more time on the job lately. Of those surveyed, 23% said nonexempt employees worked more hours in the third quarter compared with the second quarter of 2012. This number is up from a rate of 15% in the fi rst quarter of 2012, according to the previous JOS survey. Just 9% of HR professionals said nonexempt employees worked fewer hours in the third quarter. In some cases, employers struggles with fi lling vacancies may be driving the rise in nonexempt workers hours. Weakened demand continues to be the obstacle for widespread job growth in the U.S. labor force, but other SHRM data show that many employers want to add jobs and cannot fi nd properly skilled candidates to take those positions. More than six out of 10 respondents (61%) in the JOS said the workers they had the most difficulty hiring in the third quarter of 2012 were skilled professionals. Another 14% had difficulty fi nding qualified managers, and 11% had difficulty hiring skilled manual workers. Recruiting difficulty, which measures how difficult it is for HR professionals to fi ll openings of strategic importance to their companies, was at a four-year high for the month of August in the manufacturing sector, according to SHRM s monthly Leading Indicators of National Employment (LINE) report. A separate April 2012 SHRM survey also showed that 68% of manufacturers and 57% of professional services companies that were hiring full-time workers were having difficulty fi nding qualified candidates for those jobs. Heading into 2013, most economists and labor market observers are not forecasting major improvements in the U.S. economy and the job market, but rather a slow and steady progression for both.

Project Team Project leader: Joseph Coombs, specialist, Workplace Trends and Forecasting Project contributors: Robert Boyd, survey research analyst Evren Esen, manager, Survey Program Jennifer Schramm, M.Phil, GPHR, manager, Workplace Trends and Forecasting Mark Schmit, Ph.D., SPHR, VP, Research Copy editing: Katya Scanlan, copy editor Design: Jihee Kang Lombardi, senior design specialist w w w. s h r m. o r g SHRM Jobs Outlook Survey Methodology A sample of HR professionals was randomly selected from SHRM s membership database, which included approximately 250,000 individual members at the time the survey was conducted. Only members who had not participated in a SHRM survey or poll in the last six months were included in the sampling frame. Members who were students, located internationally or had no e-mail address on file were excluded from the sampling frame. In August 2012, an e-mail that included a hyperlink to the SHRM Jobs Outlook Survey was sent to 3,800 randomly selected SHRM members, and 403 HR professionals responded, yielding a response rate of 11%. The survey was accessible for a period of two weeks, and three e-mail reminders were sent to nonrespondents in an effort to increase response rates. 2011 Society for Human Resource Management. All rights reserved. This publication may not be reproduced, stored in a retrieval system or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the Society for Human Resource Management, 1800 Duke Street, Alexandria, VA 22314, USA. Disclaimer This report is published by the Society for Human Resource Management. All content is for informational purposes only and is not to be construed as a guaranteed outcome. The Society for Human Resource Management cannot accept responsibility for any errors or omissions or any liability resulting from the use or misuse of any such information. Reference to any specific commercial product, process or service by trade name, trademark, service mark, manufacturer or otherwise does not constitute or imply endorsement, recommendation or favoring by SHRM. 12-0665