18 Page 1 of 18 Business Plan CEN/ISSS Workshop Coding Structures in Support of Freight Telematics for Interoperability of the Trans-European Conventional Rail System
18 Page 2 of 18 TABLE OF CONTENTS INTRODUCTION: EUROPEAN STANDARDISATION AND THE ROLE OF CEN/ISSS... 1 1 BACKGROUND OF THE CEN/ISSS WORKSHOP ON CODING STRUCTURES... 2 2 CEN/ISSS WORKSHOP ORIGINATORS... 3 3 CEN/ISSS WORKSHOP MARKET OVERVIEW... 4 4 OBJECTIVES OF THE CEN/ISSS WORKSHOP... 5 CWA FOR NUMBERING AND CODING SYSTEM FOR VEHICLE IDENTIFICATION... 5 CWA FOR NUMBERING AND CODING SYSTEM FOR TRACTION UNITS... 6 CWA FOR NUMBERING AND CODING SYSTEM FOR TRAINS... 6 CWA FOR NUMERICAL CODING OF IMS, RUS, TRANSPORT ORGANISATIONS AND COMPANIES... 7 CWA FOR NUMERICAL CODING OF RAILWAY LOCATIONS... 7 CWA FOR NUMERICAL CODING OF FREIGHT TRANSPORT CUSTOMERS... 8 CWA FOR NUMERICAL CODING OF FREIGHT CUSTOMER LOCATIONS... 8 5 CEN/ISSS WORKSHOP WORK PROGRAMME... 10 6 CEN/ISSS WORKSHOP STRUCTURE AND RESOURCE REQUIREMENTS... 11 SECRETARIAT RESPONSIBILITIES... 12 WORKSHOP PLENARY... 12 COORDINATING GROUP... 12 CO-ORDINATORS (2)... 13 TASK GROUP 1... 13 TASK GROUP 2... 13 TASK GROUP 3... 14 TASK GROUP 4... 14 7 EXTERNAL LIAISONS... 15
Page 1 Introduction: European standardisation and the role of CEN/ISSS This Workshop is designated as a CEN/ISSS Workshop. CEN/ISSS (the Information Society Standardisation System) is the label given to CEN activities in this broad domain. Since, in Information and Communication Technologies (ICT), there is little demand for formal standards and major activity takes place in informal industry standards consortia, the CEN Workshop concept was first started in CEN/ISSS before being extended into other domains. Many current CEN/ISSS Workshops concern matters for the interoperability of systems and applications, being the key standards area in ICT and one that requires the most attention in view of the fragmentation of overall standards efforts. Deleted: proposed to be CEN has created the CEN Workshop Agreement (CWA) as a deliverable which aims to bridge the gap between the activities of consortia and the formal process of standardisation represented by CEN and its national members. An important distinction is that the CWA is developed by CEN Workshops, comprising only participants with direct interest, and so it is not accorded the status of a European standard. The CWA will then be migrated to full EN status once developed. 24/01/2005 Business Plan
Page 2 1 Background of the CEN/ISSS Workshop on Coding Structures Coding structures must be created to support data exchange as defined in the technical specification for interoperability (TSI) relating to the subsystem Telematic Applications for Freight of the Trans-European Conventional Rail System referred to in Article 6(1) of Council Directive 2001/16/EC. The TSI for Telematic Applications for Freight () defines the standard electronic messages containing data required for interoperability between the actors in the Trans-European rail network. The TSI for Operation will also need to be taken into account where relevant. In order to effectively implement the TSI, the requires a number of common reference files and codification schemes to uniquely and unambiguously identify entities, objects and locations. Many of the codification schemes already exist as international standards (UIC Leaflets, ISO standards, etc), however each must be re-evaluated and possibly expanded within the context of the. The aim of the Coding Structures Workshop is to develop CEN Workshop Agreements (CWAs) which can be migrated later into formal European Norms (ENs). CWAs offer a fasttrack approach and provide the flexibility needed to put these standards into place to meet the needs of the developers before implementation of the TSI begins in 2006. The CWAs will be developed using EN templates to facilitate migration at a later date. The CWAs will need to be developed quickly and the drafts should be finalised by December 2005. Implementation of the TSI is scheduled to begin during the second half of 2006 and the stakeholders will need enough time to evaluate the standards and their impact. 24/01/2005 Business Plan
Page 3 2 CEN/ISSS Workshop Originators The Workshop is being undertaken because of the requirement submitted to CEN by the European Association for Railway Interoperability (AEIF). The primary organisations that proposed the establishment of the Workshop are: Deleted: proposed Deleted: in Union Internationale des Chemins de Fer (UIC) 16, rue Jean Rey 75015 Paris France Association for Railway Interoperability (AEIF) 66, rue de l Impératrice B 1000 Brussels International Union of Private Wagons (UIP) Bd. du Souverain 47 Boite 17 B-1160 Bruxelles 24/01/2005 Business Plan
Page 4 3 CEN/ISSS Workshop Market Overview The TSI will have a dramatic impact on the stakeholders (as defined in the TSI) involved in conventional rail transport. The stakeholders impacted by the CWAs for example include European Infrastructure Managers, Railway Undertakings (Operators), Service Providers, Wagon Providers and Rail Freight Customers amongst others. The major impact of the TSI will be on the Railway Undertakings and Infrastructure Managers due to the future data exchange requirements and considerable modifications to their legacy systems. It is important that the new codification schemes developed under this Workshop meet the future requirements specified in the TSI, while respecting, where possible, the current standards applied in the stakeholders legacy systems today. The European railways have developed and implemented standards for interoperability and codification that are reflected in the various UIC/OSJD Leaflets concerning data exchange. These standards provide a good basis for the work to be accomplished by the Workshop and reflect the current capabilities and practice of the stakeholders. It is expected that the CWAs will be compliant, where possible, with the current standards in effect so as not to put an undue burden on the stakeholders. However, since the TSI encompasses the universe of stakeholders involved in Trans- European rail freight, these UIC Leaflets and industry standards must be re-evaluated to ensure that they will continue to meet the requirements of the TSI in the long term. 24/01/2005 Business Plan
Page 5 4 Objectives of the CEN/ISSS Workshop The objective for the Coding Structures Workshop is to develop 7 specific CWAs as listed below. All completed drafts CWA will be ready by December 2005 and ready for publication in March 2006. The individual CWAs can be broken down into two different categories: Operational and Commercial. The Operational category includes those standards associated with locations, equipment and railway entity identification. The Commercial category includes standards associated with Customer identification. The deliverables for the Coding Structures Workshop shall be the development and approval of the following CWAs: Doc Code Title Required Date CR 52.01 Numbering and Coding System for Vehicle Identification Dec 2005 CR 52.02 Numbering and Coding System for Traction Units Dec 2005 CR 52.03 Numbering and Coding System for Trains Dec 2005 CR 57 Numerical Coding of IMs, RUs, Transport Organisations and Dec 2005 Companies CR 58.01 Numerical Coding of Transport Customers Dec 2005 CR 58.02 Numerical Coding of Customer Locations Dec 2005 CR 59 Numerical Coding of Railway Locations Dec 2005 Deleted: CWAs should be Deleted: c Deleted: so that they are in place for implementation in 2006 Deleted: Below is a listing of the individual CWA deliverables containing a brief statement of scope, specific issues to be addressed, timeline and priority. CWA for Numbering and Coding System for Vehicle Identification Scope Develop a numbering system to uniquely identify a wagon which shall be independent of the wagon owner and shall satisfy the expected demand of entries in the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. Develop a coding system to uniquely and unambiguously identify freight wagons for use in applications following international conventions for various purposes (documents, messages, marking, etc.) to meet the requirement and vision of the TSI. The code shall have sufficient flexibility to satisfy the expected demand for entries in the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. Where possible the code should be compatible with, but not limited to, the UIC/OSJD coding as defined in UIC Leaflet 438-2 Identification Marking for Freight Rolling Stock. 24/01/2005 Business Plan
Page 6 Priority = High Deliverable Date = December 2005 Category = Operational CWA for Numbering and Coding System for Traction Units Scope Develop a numbering system to uniquely identify a traction unit which shall be independent of the traction unit owner and shall satisfy the expected demand of entries in the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. Develop a coding system to uniquely and unambiguously identify traction units for use in applications following international conventions for various purposes (documents, messages, marking, etc.) to meet the requirement and vision of the TSI. The code shall have sufficient flexibility to satisfy the expected demand for entries in the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. Where possible the code should be compatible with, but not limited to, the UIC/OSJD coding as defined in UIC Leaflet 438-3 Identification Marking for Motive Power Stock. Priority = High Deliverable Date = December 2005 Category = Operational CWA for Numbering and Coding System for Trains Scope Develop a numbering system to uniquely identify trains and to satisfy the expected demand for entries in the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. The train number identifies a freight train throughout its journey. The number must be unique at any given point in time since there must not be two trains running simultaneously with the same number. Develop a coding system to uniquely and unambiguously identify trains for use in applications following international conventions for various purposes (documents, messages, marking, etc.) to meet the requirement and vision of the TSI. The code shall be have sufficient flexibility to satisfy the expected demand of entries for the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. Where possible the code should be compatible 24/01/2005 Business Plan
Page 7 with, but not limited to, UIC/OSJD coding as defined in UIC Leaflet 419-2 Analytical Numbering of International Freight Trains. Priority = High Deliverable Date = December 2005 Category = Operational CWA for Numerical Coding of IMs, RUs, Transport Organisations and Companies Scope Develop a coding system to uniquely and unambiguously identify: All railway companies (RUs and IMs) as defined in Directive 2001/14/EC and in Directive 2001/16/EC All transport bodies participating in one or more international organisations. The code shall allow for identification of the main (parent) company and, if existing, shall allow identification of subsidiaries. The code structure shall have sufficient flexibility to satisfy the expected demand of entries for the forthcoming decades (i.e. all new entrants and providers) for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. Where possible the code should be compatible with, but not limited to, UIC/OSJD coding as defined in UIC Leaflet 920-1 Standard Numerical Coding for Railway Undertakings and Infrastructure Managers. Priority = High Deliverable Date = December 2005 Category = Operational CWA for Numerical Coding of Railway Locations Scope Develop a numbering system to uniquely identify railway locations to satisfy the expected demand for entries in the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. Develop a coding system to uniquely and unambiguously identify railway locations for use in applications following international conventions for various purposes (documents, messages, marking, etc.) to meet the requirement and vision of the TSI. The code shall have sufficient flexibility to satisfy the expected demand for new entries in the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. The structure and validation of the code must be elaborated according to functional requirements to be defined. 24/01/2005 Business Plan
Page 8 Where possible the code should be compatible with, but not limited to, the UIC/OSJD coding as defined in UIC Leaflet 920-2 Standard Numerical Coding of Locations. The Task Group charged with this CWA must consider combining it with the CWA Numerical Coding for Customer Locations. Priority = High Deliverable Date = December 2005 Category = Operational CWA for Numerical Coding of Freight Transport Customers Currently there is no unique coding scheme to unambiguously identify railway Customers, therefore it is practically impossible to provide international customers with the same level of service as for domestic ones. Since there is no European-level Register of Business Names, Customers cannot be uniquely identified. Railway customers are currently classified within the individual railway applications further adding to the disparity in identification - with the consequence that this requires additional efforts and translation by foreign carriers exchanging or requesting information about a consignee or consignor. There is a need to develop a numerical coding system to uniquely and unambiguously identify railway customers for use in applications following international conventions for various purposes (documents, messages, marking, etc.) to meet the requirement and vision of the TSI. The code shall allow identification of the main (parent) company and, if existing, shall allow identification of subsidiaries. The code structure shall have sufficient flexibility to satisfy the expected demand for entries for the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. Where possible the code should be compatible with, but not limited to, UIC/OSJD coding as defined in UIC Leaflet 920-10 Standard Numerical Code for Railway Customers. Priority = High Deliverable Date = December 2005 Category = Operational CWA for Numerical Coding of Freight Customer Locations Develop a numerical coding system to uniquely and unambiguously identify railway customer locations for use in applications following international conventions for various purposes (documents, messages, marking, etc.) to meet the requirement and vision of the TSI. In addition, the code must have sufficient flexibility to satisfy the expected demand for entries for the forthcoming decades for the current EU single rail market, its possible expansion and operation with non EU OTIF member States. For the pickup and delivery of wagons on the 24/01/2005 Business Plan
Page 9 customer sidings it must be possible to define the place of the wagon within the specific location (i.e. Zone, Track, Spot). Where possible the code should be compatible with, but not limited to, UIC/OSJD coding as defined in UIC Leaflet 428-1 International Sorting System for Wagonload Traffic and 920-2 Standard Numerical Coding of Locations. The Task Group charged with this CWA must consider combining it with the CWA for Numerical Coding for Railway Locations.. Deleted: location cod Priority = Medium Deliverable Date = December 2005 Category = Operational Formatted: Font: 12 pt 24/01/2005 Business Plan
Page 10 5 CEN/ISSS Workshop Work Programme The Workshop planning commenced during the summer of 2004 so that the Kick-off meeting could be scheduled in early. The development activities of the CWAs should take approximately one (1) year, leaving enough time for final review, comment and approval. There should only be a need for three (3) Plenary meetings. The Task Groups should be able to complete all work within five (5) meetings over the course of the year. Below is an estimated project schedule with most tasks and milestones defined. Deleted: activities Deleted: of the standards Task Name Duration Start_Date Finish_Date Coding Structures Workshop 233 days? 17-janv-05 07-déc-05 Plenary Kick-Off Meeting 1 day? 17-janv-05 17-janv-05 Task Group Activities 139 days? 18-janv-05 29-juil-05 Working Group Meeting 18 days 18-janv-05 10-févr-05 Hold Meeting (Brussels) 1 day 18-janv-05 18-janv-05 Prepare Minutes 1 day 19-janv-05 19-janv-05 Prepare Agenda Materials 2 days 09-févr-05 10-févr-05 Working Group Meeting 22 days? 28-févr-05 29-mars-05 Hold Meeting (Brussels) 5 days 28-févr-05 04-mars-05 Prepare Minutes 1 day? 07-mars-05 07-mars-05 Prepare Agenda Materials 2 days 28-mars-05 29-mars-05 Working Group Meeting 22 days? 25-avr-05 24-mai-05 Hold Meeting (Paris) 5 days 25-avr-05 29-avr-05 Prepare Minutes 1 day? 02-mai-05 02-mai-05 Prepare Agenda Materials 2 days 23-mai-05 24-mai-05 Working Group Meeting 22 days? 30-mai-05 28-juin-05 Hold Meeting (Slovakia) 5 days 30-mai-05 03-juin-05 Prepare Minutes 1 day? 06-juin-05 06-juin-05 Prepare Agenda Materials 2 days 27-juin-05 28-juin-05 Working Group Meeting 20 days? 04-juil-05 29-juil-05 Hold Meeting (Berne) 4 days 04-juil-05 07-juil-05 Prepare Minutes 1 day? 08-juil-05 08-juil-05 Prepare Agenda Materials 1 day? 29-juil-05 29-juil-05 Plenary Meeting for Decision-Making 2 days 06-sept-05 07-sept-05 Optional Working Group Meeting 6 days? 07-nov-05 14-nov-05 Hold Meeting 5 days 07-nov-05 11-nov-05 Prepare Minutes 1 day? 14-nov-05 14-nov-05 CWA Production 64 days? 08-sept-05 06-déc-05 Prepare Draft CWAs 15 days 08-sept-05 28-sept-05 Send CWAs for review 1 day? 29-sept-05 29-sept-05 Review period (internal and public) 45 days 30-sept-05 01-déc-05 Respond to and integrate Comments 3 days 02-déc-05 06-déc-05 Final Pleanry Session - Approval of CWAs 1 day? 07-déc-05 07-déc-05 Hold Meeting 1 day? 07-déc-05 07-déc-05 24/01/2005 Business Plan
Page 11 6 CEN/ISSS Workshop Structure and Resource Requirements The Workshop Secretariat and some expert support are financed by the European Commission under the contract arrangements for TSI-preparation Since the specific CWAs address different subject areas, domain experts must be recruited with experience in the appropriate business area. The experts must be drawn from Railway Undertakings, Infrastructure Managers, Transportation Organisations and Companies and others involved in Trans-European rail freight activities. Workshop members will be recruited by distributing information throughout respective trade associations and industry contacts. The organisations are identified in the description of each Task Group. Below is an organisational chart reflecting the structure of the Workshop. Task Groups may be restructured or redefined by the Workshop depending on the compatibility of content. The final structure can only be determined when the participants have been identified and nominated. Deleted: [ Deleted: ] Deleted: will be Deleted: a proposed Deleted: can CEN Workshop on Coding Structures for Conventional Rail Workshop on Coding Structures Secretariat Coordinating Group Overall Coordination of CWA Coordinator 1 Geoffrey Pratt Coordinator 2 John Lutz Task Group 1 Customer Coding Task Group 3 RU and IM Identification Task Group 2 Wagon Identification Task Group 4 Train Identification The Workshop itself will be governed by a Plenary Group, comprising all registered participants, including those in the individual Task Groups. Deleted: should Deleted: comprised of Deleted: of Deleted: Below is a brief description of each task group including profiles of the members: 24/01/2005 Business Plan
Page 12 Secretariat Responsibilities The role of the Workshop Secretariat is to co-ordinate the administrative duties involved in the organisation of the Workshop including: Maintaining the meeting schedules and arranging the physical meeting locations Distribution of agenda and materials for the Plenary Sessions (2) Recording Minutes of the Plenary Sessions Maintenance of Web Site for posting work materials Final production (formatting according to CEN Style Guide) of the final CWAs Workshop Plenary Purpose: Provides overall general governance for Workshop activities and comprises the final approval body of the individual CWAs to be developed. Participant Profile: Interested parties and participants involved in Trans-European Rail Freight. All participants of the Task Groups Man Days: Funding Sources: Coordinating group Purpose: Volunteer Membership To co-ordinate the tasks of developing the CWAs. Provides adjudication of issues, co-ordination of tasks and quality assurance for the CWAs. Also provides oversight of Secretariat and their tasks. Overall project management. Participant Profile: Co-ordinators, CEN Member, AEIF Member and possibly an appointed representative from each task group. Man Days: Funding Sources: Volunteer Membership 24/01/2005 Business Plan
Page 13 Co-ordinators (2) The Co-ordinators responsibility is the technical content of the standard and expert facilitation of the task groups. All CWA development and related activities will be managed by the Co-ordinators. The Co-ordinators will be responsible for the developing the CWAs including any minutes and task group correspondence as necessary. Primary responsibility will be to facilitate the Task Groups. Purpose: Responsible for co-ordinating tasks and deliverables of responsible Task Groups. Production and administration of the CWAs of the activities. Participant Profile: Appointed Workshop Plenary. These will be funded positions. Man Days: 2 * 75 = 150 Funding Sources: Dedicated Deleted: or CEN/AEIF Task Group 1 Purpose 1: Purpose 2: To produce the CWA for Numerical Coding of Transport Customers. To produce the CWA for Numerical Coding of Transport Customer Locations. Participant Profile: Commercial oriented. Using the existing representatives of the working group of the UIC and specific representation from Logistics and end-customers (to be identified). Man Days: Funding Sources: Volunteer Membership Task Group 2 Purpose 1: Purpose 2: To produce the CWA for Numerical Coding for IMs, RUs, Transport Organisations and companies To produce the CWA for Numerical Coding for Railway Locations Man Days: Funding Sources: Volunteer Membership Participant Profile: Mixture of Operational and IT experts familiar with current UIC Leaflet 920-2 and the ENEE database. Must have representation from IMs, RUs (both passenger and freight) and non-uic railways. 24/01/2005 Business Plan
Page 14 Task Group 3 Purpose 1: To produce the CWA for Numbering System for Vehicle Identification To produce the CWA for Numbering System for Traction Units Purpose 2: Man Days: Funding Sources: Volunteer Membership Participant Profile: Mixture of Operational and IT experts familiar with UIC Leaflet 438-3. Must have representation from Wagon providers, Operators and IMs. Task Group 4 Purpose: To produce the CWA for Numbering System for Trains Participant Profile: Mixture of Operational and IT experts familiar with current UIC Leaflet 419-2. Must have representation from IMs and Operators. Man Days: Funding Sources: Volunteer Membership 24/01/2005 Business Plan
Page 15 7 External Liaisons It is assumed that liaisons with other standards bodies will be necessary. It will be up to the individual Task Groups to define the appropriate liaisons once the work has begun, and submit them to the Workshop for approval. 24/01/2005 Business Plan
Page 16 8 Workshop contacts Function Name email Contact Chair Lothar HENRICH, Railion Lothar.henrich@railion.com Secretary France LAFARGUE, AFNOR france.lafargue@afnor.fr Coordinator Geoffrey PRATT, UIP geoffrey.pratt@btconnect.com Coordinator John LUTZ, UIC lutz@uic.asso.fr CEN Manager Thierry LEGRAND thierry.legrand@cenorm.be Website http://comelec.afnor.fr/cen/wstaf Deleted: Organisations to be Solicited for Workshop Participation Participants in the Workshop must be drawn from various bodies representing the stakeholders involved in Trans-European Rail Freight. The profiles of the participants must reflect a mixture of operational, information technology and commercial expertise. UIC International Union of Railways 16 rue Jean Rey 75015 Paris France Tel: + 33 1 44 49 20 27 UIP - International Union of Private Wagons Bd. du Souverain 47 Boite 17 B-1160 Bruxelles Tel : + 32 2 672 88 47 UIRR International Union of combined Road-Rail transport companies 31, rue Montoyer Bte 11 B-1000 Bruxelles Tel: +32 2 548 78 90 ERFA European Rail Freight Association Avenue de la Renaissance 1 B - 1000 Bruxelles Tel: +32 2 733 55 63 OSJD Organisation for Cooperation of Railways Ul. Hoza, 63/67 PL-00-681 Warsaw Tel: +48 22 657 36 54 / +48 22 657 36 90 AEIF European Association for Railway Interoperability 221 Avenue Louise B1050 Bruxelles Tel: +32 2 626 12 61 CEN European Committee for Standardisation 36 rue de Stassart, B - 1050 Bruxelles Tel: + 32 2 550 08 11 EIM European Rail Infrastructure Management 21, rue de la Tourelle B - 1040 Bruxelles CIT International Railway Transport Committee Secretariat... [1] 24/01/2005 Business Plan
Page 16: [1] Deleted ketjoh 1/17/2005 4:03 PM 8Organisations to be Solicited for Workshop Participation Participants in the Workshop must be drawn from various bodies representing the stakeholders involved in Trans-European Rail Freight. The profiles of the participants must reflect a mixture of operational, information technology and commercial expertise. UIC International Union of Railways 16 rue Jean Rey 75015 Paris France Tel: + 33 1 44 49 20 27 UIP - International Union of Private Wagons Bd. du Souverain 47 Boite 17 B-1160 Bruxelles Tel : + 32 2 672 88 47 UIRR International Union of combined Road-Rail transport companies 31, rue Montoyer Bte 11 B-1000 Bruxelles Tel: +32 2 548 78 90 ERFA European Rail Freight Association Avenue de la Renaissance 1 B - 1000 Bruxelles Tel: +32 2 733 55 63 OSJD Organisation for Co-operation of Railways Ul. Hoza, 63/67 PL-00-681 Warsaw Tel: +48 22 657 36 54 / +48 22 657 36 90 AEIF European Association for Railway Interoperability 221 Avenue Louise
B1050 Bruxelles Tel: +32 2 626 12 61 CEN European Committee for Standardisation 36 rue de Stassart, B - 1050 Bruxelles Tel: + 32 2 550 08 11 EIM European Rail Infrastructure Management 21, rue de la Tourelle B - 1040 Bruxelles CIT International Railway Transport Committee Secretariat Weltpoststrasse 20 CH-3000 Bern 15 Switzerland ESC - European Shippers Council Park Leopold Rue Wiertz 50 B-1050 Bruxelles Tel : +32 2 230 21 13 OTIF Intergovernmental Organisation for International Carriage by Rail Gryphenhübeliweg 30 CH - 3006 Berne Switzerland Tel : + 41 31 359 10 10