Elevating EHS Leading Indicators: From Defining to Designing John Dony Director, Campbell Institute National Safety Council
Who is the National Safety Council?
The Crisis A preventable death occurs every F UR MINUTES
Our Vision IN OUR LIFETIME, WE ARE COMMITTED TO ELIMINATING PREVENTABLE DEATHS
Safety 24/7 OUR PRIORITIES CUT ACROSS ALL AREAS OF EVERYDAY LIFE AT WORK AT HOME & IN THE COMMUNITY ON THE ROAD
Our Priorities OUR PRIORITIES ARE BASED ON ACHIEVING THE GREATEST IMPACT EMPLOYER ENGAGEMENT REDUCE OPIOID OVERDOSE MOTOR VEHICLE SAFETY Employer engagement is the #1 channel to reach individuals on and off the clock Drug overdose is the leading cause of death; Opioid use leading contributor Crashes are #1 cause of death In the workplace and among young drivers
Workplace by the Numbers # of Companies Compliance Driven Risk Driven System Driven Values Driven EHS Performance
Values-Driven Organizations The Global EHS Center of Excellence
Participants As of 10/15/2016
Workplace by the Numbers Radioactive half-life? Absorption Rate? Chicago Cubs World Series prospects? Lagging EHS performance!
Leading Indicators Framework 1. Define - Characteristics - Taxonomy 2. Align - Enablers & Barriers - Current state 3. Refine - Categories - Metrics 4. Design - Implementation & improvement plans
Mixed-Method Approach Expert Panel Survey Workgroups Interviews
A Definition Leading indicator = proactive + preventive + predictive
The Critical Characteristics Robust Leading Indicators: Actionable Achievable Explainable Meaningful Timely Transparent Useful Valid
Enablers to Implementation Executive buy-in (not technical knowledge) Corporate-level roll-up and tracking Predictive value communicated & understood Targeted collection toward specific outcomes
Barriers to Implementation Inability to develop consistently actionable metrics Lack of reliable, consistent relationship Continued C-suite reliance on lagging indicators Sporadic, infrequent, non-standard benchmarking
What We Need is a Map!
Taxonomy Behavior based Operations based Systems based Activities Thoughts Perceptions Work processes Equipment Functions of system
Leading Indicator Matrix
Leading Indicator Program Design Choosing, tracking, & analyzing leading indicators What is already being tracked? The bottom up approach Start simply and small Does the indicator provide meaningful information?
Leading Indicator Program Design Gaining support; roles & responsibilities Obtain leadership buy-in Find the right pitch; hone the language Involve multiple departments & functions
Leading Indicator Program Design Connection to safety management system Integrate leading indicators into overall SMS Balance leading indicators with lagging metrics to measure success
Leading Indicator Program Implementation
Case Study: Cummins Research & benchmarking to develop plan Began with S&H assessments and preventive actions Added S&H training hours, hours worked, % new employees Evaluate leading indicators through correlation analyses
Case Study: Schneider Electric Started leading indicators at the site level Began tracking training hours Started tracking effectiveness of training Celebrates leading indicator milestones to gain support
Case Study: Owens Corning Started with system of yellow flags for soft risk Began correlating yellow flags with lagging metrics Yellow flag system basis for corporate leading indicators Involves several functional areas to build support
Key Takeaways
How can I use this research? 1. Lead with framework & taxonomy to start discussions 2. Pull real-life examples from Campbell Institute white papers 3. Find resources on the Campbell Library
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Finding 6: Leading Indicator Matrix
Finding 6: Leading Indicator Matrix
Finding 6: Leading Indicator Matrix