Achieving HR Strategic Objectives through Project Management GSHRM Conference HR Impact: Delivering Business Results August 2017 2010 Fluor. All Rights Reserved.
Speaker Introduction Stephanie Frazier Director, HR at Fluor Corporation Greenville, South Carolina Experience in domestic and international locations serving diverse industries Not a typical HR person! 14 Years of Experience 2 companies 6 Years in HR roles 8 Years in other roles 8 offices 3 relocations + 1 assignment
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HR Transformation The Future of Human Resources Analytics and big data is changing the future of HR. Video by SAP How will this effect our future work? Recruiting Talent Management Retention Compensation Etc. There is a renewed recognition of the important role that human capital plays in driving both revenue and growth
Today s Agenda Why Project Management in Human Resources? 5 key phases of PM Real life examples Takeaway Templates Conclusion
Why Project Management?
Why do projects often fail?
More importantly! Top 5 Reason HR Projects Fail 1. Lack of clear executive leadership 2. Skills of staff 3. Governance not set-up properly 4. Not managing stakeholders effectively 5. Project complexity across multiple businesses and geographies http://www.glassbeadconsulting.com/
5 key phases of Project Management Initiation Planning Execution Change Management Risk Management Monitoring & Control Close
Real Project Examples in Human Resources 1. Mergers & Acquisitions 2. Selecting/Implementing a new HR system 3. Developing employee job descriptions 4. Implementing new FLSA status
An Example: Mergers & Acquisition Company named by Westinghouse Electric Company to Manage Construction of Nuclear Power Projects in Georgia and South Carolina. The acquired workforce represents ~6,000 new hires. Company to support transition planning and develop definitive agreements related to Plant Vogtle Units 3 & 4 and Generating Units at the V.C. Summer Nuclear Station www.fluor.com CB&I Out, Fluor In at Vogtle and V.C.Summer Nuclear Power Plant Construction Projects -Power Magazine SCE&G brings in Fluor to take over V.C.Summer plant nuclear construction The State Newspaper
Continued Example: Mergers & Acquisition Challenges for Human Resources: Aggressive project schedule (6 months) Unknowns with incumbent contractor Unclear scope to minimize disruption to new employees Coordination of dispersed project team over multiple locations What worked well? Certified PMP required to closely align different teams: Client, Communications, Unions, Legal, Payroll, IT, Operations, Benefits, TD, Policy, Recruiting, etc. Pre loading the employee data into our HR system Coordinating one start date for orientation of new employees Improved / electronic on boarding for craft utilizing on site laptops/scanners/printers Pre populated tax forms based on client data, reduced errors and improved processing time. Individualized confirmation letters and new hire orientation invitations provided to salaried employees Organized group orientation sessions (including three customized videos) at site prior to effective start date Toll-Free on boarding help line
Continued Example: Mergers & Acquisition
Example: Selecting/Implementing New HRIS System How to choose a new HR system? Initial Assessment Assessing the Organizational Needs Assessing the Project Parameters/Constraints: Budget Technology Time Evaluate available systems against needs & parameters Select the project committee Request for Proposal (RFP) Demonstrations Choose between the finalists; then the real fun begins!
Example: Employee Onboarding system evaluation
Takeaway Templates Project Charter Project Schedule
Conclusion Through training and implementation of project management principles and processes, your organization can reap the benefits of: clear communications an understanding of performance expectations vertical alignment of human resources (people) to drive strategic goals and objectives improved overall productivity http://www.leoforce.com
References Project Management Institute (www.pmi.org) Strategic Initiative Management, The PMO Imperative by BCG and PMI, Nov 2013. Society of HR Management (www.shrm.org), How to Select an HRIS