Advanced Metering Infrastructure (AMI) Pilot Studies Update

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Advanced Metering Infrastructure (AMI) Pilot Studies Update Finance Administration Committee November 25, 2014

Presentation Overview Water Conservation Master Plan (AMI) Strategies Review of EBMUD AMR/AMI pilot studies AMI Trends and Components Study Objectives and Background Customer Engagement & Conservation Findings Supply-side Conservation Findings AMI Implementation Study Objectives Recommended Approach Next Steps 2

Water Conservation Master Plan Education & Outreach Water Management Conservation Incentives Regulation & Legislation Supply Side Conservation Research & Development 39 MGD by 2040: >100 measures evaluated, selected 53 AMI Fixed Network Infrastructure Up to 135,000 customer end points Advanced Metering Infrastructure AMI Applications: Demand mgmt. Supply-side eval. Conservation svgs. verification Customer service

Evolution of Meter Reading Straight read Touch read Telephone based systems Walk by or handheld technology Mobile bubble up one way Mobile bubble up with datalogging Two way mobile system One way fixed network Mesh network two way Two way fixed network 4

Components of AMI Transmission Units Collectors Main Computers Utility End Company Uses METERS UTILITY WORKSTATIONS RADIO TRANSMITTER COLLECTOR NETWORK SERVER CIS, WMS, OP Data LEAK DETECTOR CUSTOMER INTERFACE

AMI and Water Loss Control Pilot Study Objectives Test technology and application areas Improve customer and staff understanding of water consumption patterns, peak use Facilitate water conservation by identifying leaks, excess irrigation, high water consumption devices, etc. Provide timely and cost-effective customer notifications Help resolve customer high bill inquires Help identify real and apparent (supply-side) water losses, revenue recovery within distribution system Synchronize water, energy and GHG management efforts 6

Pilot Study Areas (2002-14) San Pablo Kensington Reliez PZ Round Hill PZ Downtown Holly PZ Blackhawk DERWA Mobile Fixed New 7

Reliez AMI Project Area 1 Collector 78 Residential Meters 8

Blackhawk AMI Pilot Project Difficult topography ~4,000 meters 9 collectors 10 square miles Web interface o o o o Consumption Weather Leak notification Water Budgets 9

Customer WaterSmart Toolbox 10

Customer Engagement Pilot Study Findings A surprising number of leaks detected Over irrigation Flow rates exceeding meter warranty Meter inaccuracy and revenue loss Online tool beneficial for customer engagement 5-50% (15% average) conservation savings Technology still being improved 11

AMI Customer Quotes I have access to 3 accounts for the Homeowners Assoc. and 1 personal account. I track daily usage, this year versus last year, for all the accounts I have access to. Having the ability to track water usage has been very useful in controlling our water usage. I really like the site. Excellent tool. Thanks also for your insight and feedback. Super valuable. We are going to walk the property this weekend to try to find a leak as well as change our irrigation schedules. Thanks for your expertise and for all the team for this wonderful website! 12

Supply-Side Conservation Identify apparent and real system losses Apparent loss = meter accuracy, revenue losses Real loss = pipeline leakage Deploy remote sensing field instrumentation Real time pipeline and facility leak detection Real time pressure zone/district metered area balancing Ancillary equipment: pressure, water quality sensors

Gallons Per hour Supply-Side Pilot Study Findings Holly Diurnal Curve January 2006 (Supply vs. Demand) 4000 3500 3000 Supply Demand 2500 2000 1500 1000 500 0 11 12 12 PM AM AM 1 AM 2 AM 3 AM 4 AM 5 AM 6 AM 7 AM 8 AM 9 10 11 12 AM AM AM PM 1 PM Hour of the Day 2 PM 3 PM 4 PM 5 PM 6 PM 7 PM 8 PM 9 10 11 12 PM PM PM AM Historical 4-25% production and demand discrepancy Tested distribution system and found no leakage Found both oversized and undersized meters Customer leaks below meter accuracy Demand driven by irrigation 14

District Unmeasured Flow Study 15

Unmeasured Flow Study Objective to determine portion of unmeasured (non-revenue) water use District has approx. 350k 5/8-inch meters Meters designed for ¼ gpm minimum flow rate 430 Sensus meters installed 1 min. intervals over 12 months 55 Million meter reads Tested old meters @ 1/32-15 gpm 16

Accuracy 17 Meter Accuracy Testing (~200 Residential Meters) Flow (gpm) 15 5 2 1 ½ ¼ 1/8 1/16 1/32 % accy 98 99 99 98 94 87 69 50 19 Log of Flow rate vs. tested Accuracy 1.2 1 Typ. Leakage 0.8 0.6 0.4 0.2 0 1.18 0.70 0.30 0.00-0.30-0.60-0.92-1.22-1.52 Log flow

AMI Implementation Study Goals Review of existing assets and operations Identify potential areas for improvement Evaluate possible AMI applications Develop implementation plan based on findings and AMI capabilities 18

AMI Implementation Study Investigation Operations and Maintenance Meter Division Construction Facilities Distribution Water Quality Regulatory and Security Supply Engineering Water Distribution Planning Mapping Customer and Community Services Water Conservation Contact Center Field Services New Business CIS Control Finance Purchasing Risk Management Auditing ISD Water and Natural Resources Planning Water Supply Improvements Recycled Water Environmental Affairs Wastewater Engineering Planning Waste Water control Environmental Services 19

Evaluating the AMI Business Case Customer demand reduction Demand forecasting Water loss control Facility sizing Climate change considerations System water quality improvements Integration of SCADA systems Energy management Customer service improvements Revenue loss recovery Asset management and predictive maintenance System reliability Meter management and replacement Security 20

Notable Other Agency Installations City Total Status Vendor Web Interface San Francisco 172k 90% Aclara Yes DSRSD 18k 100% Sensus Yes Eastern MWD 145k 40% Sensus Planned Fresno 130k 20% Badger Planned Sacramento 140k 25% Badger Planned New York 830k 95% Aclara Yes Ottawa 200k 92% Itron Planned Houston 1,007k 95% Aclara/Badger/Itron Planned Washington DC 145k 100% Aclara Yes Boston 95k 100% Aclara Yes 21

Recommended Approach Continue AMI evaluations and strategic planning toward phased, selective implementation Pursue additional AMI grant opportunities Install AMI-related equipment based on largest benefit (e.g. conservation, water loss) Target meter replacements/upgrades for revenue recovery Encourage AMI industry standards for system integration and compatibility 22

Next Steps Nov-Dec. 2014 Feb. 2015 March 2015 FY15-16 Fixed Network Leak Detection installation and testing Complete Unmeasured Flow Study Submit AMI Implementation Study to USBR Pursue phased AMI deployments, (incl. 4,000 haz. meter reading mitigation) 23

Water Loss Control Initiative Finance/Administration Committee November 25, 2014

Overview Background Addressing Water Losses Pilot Project Next Steps and Schedule

Water Loss Control Initiative Goal Better understand water loss Improve leak detection (District and customer) Better quantify unmetered water Reduce overall water loss Leader in water loss control

Water Loss Defined Apparent Loss Real Loss Meter inaccuracy Unauthorized consumption Data handling errors Reducing apparent losses increases revenue Leaks Reducing real losses recovers water

Unaccounted For Water Leakage typically is relatively constant As Production increases, UAW decreases As Production decreases, UAW increases

Water Production and Consumption Water Treatment Plants Reservoirs = Gross Water Production EBMUD Service Area Customer Water Meters = Gross Water Consumption Water Loss = Gross Water Production Gross Water Consumption

Water Consumption and Production

Water Consumption and Production Production Decreases UAW Flat

Challenge Determine Water Loss 5 WTPs 4,200 miles distribution pipe 380,000+ services read bi-monthly and monthly Unable to accurately determine real and apparent losses

Guidance for Water Loss Control AWWA M36 Manual WRF Component Analysis Tool Volume of Apparent Losses Volume of Real Losses Performance Indicators Understand Real Loss Breakdown Where are losses occurring? What types of leakage?

Addressing Apparent and Real Losses Apparent Loss Real Loss Meter accuracy Unauthorized consumption Data transfer errors Data analysis errors Active Leakage control Pressure management Speed and quality of repairs Infrastructure management

Addressing Real Losses Background Leakage Unreported Leakage Reported Leakage Unreported and undetectable using traditional acoustic equipment Tools DMA, AMI Pressure reduction Infrastructure replacement Does not surface but is detectable using traditional acoustic equipment Tools DMA, AMI Pressure reduction Infrastructure replacement Active leak control Surfaces and is reported by the utility or the public Tools DMA, AMI Pressure reduction Infrastructure replacement Improved repair time and quality

Real Losses District Metered Area (DMA) What is a DMA? Divide distribution system into smaller areas with a defined and permanent boundary Install flow meters to measure flows into and out of the area Addresses Real Losses Benefit of a DMA Find leaks Reduce leaks through pressure management

Real Losses DMA Pilot Area Blackhawk Kensington Miles of pipe 6 miles 5.6 miles # Customers 320 490 Pipe Newer pipe Older pipe (history of leaks) Area demand 0.4 MGD 0.3 MGD AMI/AMR Within existing AMI project Within Sensus propagation study area

Real Losses Active Leak Control Technology Technology Metallic Pipe Non-Metallic Pipe Acoustic Leak Detection Limited Echologics Smart Ball Tracer Gas

Real Losses Active Leak Control Plan Acoustic Leak Detection 20 used for leak repairs 480 deployed in known areas of leakage (read monthly) 50 deployed Blackhawk DMA (read monthly) 50 planned in Kensington on an AMI fixed network 80 planned in downtown Oakland on an AMI fixed network Non-coated copper service connections on nonmetallic mains 32,000 connections Surveyed 6,000 and plan to survey 4,000 per year Up to 12% leak rate Pilot to determine water loss from service connections

Apparent Losses Meter Replacement Plan Purchase and install 500 automated meters for Kensington DMA Pilot Other potential areas for AMI include Alamo Creek and Bishop Ranch Meter replacement program Information guides meter replacement program

Water Meter Costs Item Traditional Meter AMI Meter Incremental Cost Difference Meter $35 $80 $45 Transmitter $0 $75 - $100 $75 - $100 Meter Box Lid and Connector $0 $20 $20 Installation Cost $55 $70 $15 Collection Network $0 $15 $15 Total $90 $260 - $285 $170 - $195

Water Loss Control Initiative Cost DMA Pilot DMA Installation: $200K 500 AMI meters (Kensington): $130K Additional Acoustic Leak Detection Equipment: $70K Tracer Gas Leak Detection: $25K

Next Steps Task Setup DMAs Install valves and flow meters in DMA Install AMI/AMR and data collection units Schedule 3 rd Quarter FY15 Board approval for automated meters December 9 Active leak detection Transient monitoring Purchase leak detection equipment Pilot tracer gas leak detection Copper service connection Use new technologies (Echologics, Smartball) 2 nd Quarter FY15 3 rd Quarter FY15

Questions