ACCENTURE & SAP SUCCESS FACTORS INVESTIGATE CAPABILITIES WORKBOOK Imagine where we will go together...
Imagine where we will go together...
AGENDA TUESDAY APRIL 19TH 12:00 PM Lunch (outside Ali Conference Room) 1:00 PM Investigate Capabilities Workshop Kickoff 1:30 PM SAP Hana Cloud Platform discussion 3:30 PM SAP Jam discussion 7:00 PM Dinner Event WEDNESDAY APRIL 20TH 7:30 AM Breakfast (outside Ali Conference Room) 8:00 AM Employee Central Capabilities Discussion 12:00 PM Lunch (outside Ali Conference Room) 12:30 PM Onboarding Capabilities Discussion 4:00 PM Performance Capabilities Discussion 7:30 PM Executive Leadership Dinner Event THURSDAY APRIL 21ST 7:30 AM Breakfast (outside Ali Conference Room) 8:00 AM Talent Supply Chain & Scheduling Discussion 11:30 AM Lunch (outside Ali Conference Room) 11:30 PM Workforce Planning Discussion 3:00 PM Reporting and Workforce Analytics Discussion 5:00 PM Dinner (outside Ali Conference Room) 5:00 PM Learning Discussion FRIDAY APRIL 22ND 7:30 AM Breakfast (outside Ali Conference Room) 8:00 AM Recruiting Discussion 11:30 AM Lunch (outside Ali Conference Room) 12:00 PM Compensation Discussion 3:00 PM Wrap up discussion and Close 3:30 PM Departures 3
SAP HANA CLOUD PLATFORM IMAGINE WHERE WE WILL GO TOGETHER...
SAP HANA CLOUD PLATFORM Rapidly build and deploy apps with our in-memory platform-as-a-service (PaaS) Build, run, and extend ultra-modern business applications on the SAP HANA Cloud Platform. This in-memory platform-as-a-service offers comprehensive capabilities to help business users and developers create better, more agile applications in less time. Take advantage of mobile services, advanced analytic tools, state-of-the-art authentication mechanisms, social functionality, and more. EMPOWER YOUR LINES OF BUSINESS: Extend existing applications and deliver beautiful, easy to use mobile-ready personalized apps for every every employee, role, department and customer segment. CONNECT YOUR ENTERPRISE TO THE DIGITAL ECONOMY: Connect your digital enterprise to the SAP business network SAP Ariba, SAP Concur, SAP Fieldglass and connect your edge points, your assets, your everything to the Internet of Things with SAP HANA Cloud Platform IoT and Mobile services. DELIVER OPEN, AGILE FLEXIBLE APPS: Build modern apps using open standards and the skills you already have such as Java, JavaScript and HTML5 and knowing SAP embraces open technologies and is integrating Cloud Foundry and OpenStack into SAP HANA Cloud Platform, so you ll always be flexible, portable and agile. PERSONALIZE SAP APPLICATIONS: Build personalized solutions for SAP S/4 HANA, SAP SuccessFactors, SAP Business Suite, SAP Ariba, SAP Cloud for Customer and core SAP applications, tailored to your unique business needs 5
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SAP JAM IMAGINE WHERE WE WILL GO TOGETHER...
SAP JAM SAP Jam delivers social collaboration where you work, connecting customers, partners, and colleagues with information, applications, and processes to solve business-critical problems and to drive results all in your business applications, on your mobile device, or in SAP Jam. By adding collaboration to sales, HR, and other processes, you ll shorten sales cycles, increase customer and employee engagement, and reduce training costs. Avoid disconnected silos of collaboration; instead, deliver a single, secure social foundation across your entire business. STREAMLINE KEY BUSINESS PROCESSES Drive and track the offline work that occurs when exceptions arise or teamwork is required to attack a business-critical issue. Connect and communicate, monitor discussions and system notifications for quick follow-up, and create and share content or video to express ideas. Organize and drive work with business tools and incorporate data for decision making. Connect: Improve communications and better connect employees across different geographies. Improve information sharing: Enable employees to find subject matter experts quickly and to share best practices. Drive decision making: Help teams tame project chaos, build consensus, and drive informed decisions. Collaborate externally: Strategize, communicate, and drive progress with customers, vendors, and partners. FOR HR, LEARNING, AND KNOWLEDGE MANAGEMENT SAP Jam streamlines key business processes for managers and executives in HR, learning, and knowledge management. Social or blended learning: Reduce training costs with informal learning where experts can create content or video and can share expertise. Complement formal training with collaborative communities. Social onboarding: Improve time to contribution for new employees by connecting them with the people and content they need to know. Collaborative performance and goal management: Create and share goals collectively for faster and better goal alignment and completion. 8
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SAP SUCCESSFACTORS EMPLOYEE CENTRAL IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS EMPLOYEE CENTRAL SAP SuccessFactors Employee Central goes beyond basic automation to deliver a suite of applications for your most demanding business priorities. The nextgeneration core HR system (HRIS) is designed for the global enterprise workforce and delivered securely via the SAP SuccessFactors cloud, serving more than 27 million users. ONE GLOBAL SYSTEM OF RECORD: Our platform is effective-dated across geographies, cost centers, legal entities, and employee types. COMPLETE WORKFORCE DATA: Combined HR and talent data delivers a richer, more comprehensive employee profile. POWERFUL ANALYTICS: Correlate workforce data with financials, CRM, and other data for actionable insights. SOCIAL COLLABORATION: Optimize workforce productivity and accelerate innovation. SEAMLESS INTEGRATION: Easily connect with on-premises or cloud-based apps like ERP, time and attendance, and benefits. CONTINUOUS INNOVATION: Cloud-delivered enhancements are provided 4x per year, with no additional cost or disruption. 11
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SAP SUCCESSFACTORS ONBOARDING IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS ONBOARDING Reduce time to productivity, improve employee retention with onboarding. Onboarding is a critical part of a strategic talent management program, but it is often overlooked by busy managers who believe that it s human resources responsibility. With no clear owner, high complexity, and high stakes, the on boarding process often leaves the new hires feeling anxious and unappreciated. This can lead to first-year turnover, less-than-engaged employees, and longer times to productivity/contribution. What s needed is an on boarding solution that is easy, automatic, and personal to lay the groundwork for a productive and engaged member of your team. It requires a solution that incorporates the latest onboarding best practices, and emphasizes employee socialization. SAP SuccessFactors Onboarding helps you consistently and efficiently convert new hires into engaged, empowered, productive employees by: Guiding the HR department, the hiring manager, and the new hire in a meaningful way though the steps of the onboarding process Connecting new hires with the right people and relevant content even before they start Developing new hires quickly, turning them into productive employees and enabling them to begin contributing in record time A FRESH APPROACH TO ONBOARDING What makes SAP SuccessFactors Onboarding unique is the more strategic approach to onboarding. SuccessFactors takes the long view that onboarding is a key starting point to fully integrated talent management and sets the stage for employee success in every area. In addition to a robust set of workflow automation tools, which improve compliance, SAP SuccessFactors Onboarding leverages the SuccessFactors platform to connect the process to all the other talent processes, such as learning (formal and informal), goal setting, recruiting and core HR. Instead of being another isolated HR program, on boarding becomes the center of the talent strategy, empowering new hires to ramp up quickly and contribute to corporate goals sooner. In addition to the traditional on boarding functionality, such as forms and task management, SAP SF Onboarding also provides features that are entirely focused on helping the new hire feel connected and informed from the start. By giving new hires the ability to meet and interact virtually with their peers even before the first day, SuccessFactors improves employee engagement and ultimately, new hire retention. 14
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SAP SUCCESSFACTORS PERFORMANCE AND GOAL MANAGEMENT IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS PERFORMANCE AND GOAL MANAGEMENT Organizations that take a continuous approach to managing the performance of their workforce can adapt more easily to the ongoing changes in the competitive environment and achieve sustainable growth. SAP SuccessFactors Performance & Goals puts employee performance at the center of the process so your people always have the direction, the feedback, and the recognition that they need to perform at their best. Its comprehensive set of capabilities allows you to create a unique performance management process that accurately evaluates past performance and improves future performance. GOAL MANAGEMENT. Keep your workforce constantly focused on the right business objectives. PERFORMANCE ASSESSMENTS. Accurately measure the value and impact of your employees. CONTINUOUS PERFORMANCE MANAGEMENT. Help employees improve and succeed with ongoing feedback and coaching. Effective conversations about performance are critical to any employee and any organization that needs to rapidly react and adapt to constantly changing business conditions. Performance & Goals makes it easy for employees to checkin with their managers to receive regular feedback on how effectively they are performing in their jobs and to get guidance on how to improve. When companies build a culture of feedback and performance improvement, employees are more engaged at work, feel more motivated, and increase their productivity. FACILITATE MORE STRUCTURED ONE-ON-ONE MEETINGS: help employees keep track of their activities and achievements so they can be used to guide high-quality performance conversations with their managers. ENSURE DAILY WORK ALIGNS TO GOALS: Encourage employees to consider their objectives when planning and prioritizing their work. PROVIDE TIMELY FEEDBACK TO EMPLOYEES: Give employees the performance insight they need to take meaningful action and become more effective. COACH EMPLOYEES TOWARDS HIGHER PERFORMANCE: Develop employee strengths and competencies that are relevant and applicable in the context of their daily work. SIMPLIFY PERFORMANCE REVIEWS: capture achievements throughout the year as they happen to more easily prepare for the formal assessment 17
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TALENT SUPPLY CHAIN & SCHEDULING DISCUSSION IMAGINE WHERE WE WILL GO TOGETHER...
TALENT SUPPLY CHAIN & SCHEDULING DISCUSSION We will conduct a brainstorming session to discuss the opportunities Accenture can work towards to better manage talent supply resources and improve work efficiency. The end result allowing Accenture to leverage new technology to boost profitability by optimizing resource planning and usage. By leveraging the power of the SAP SuccessFactors suite we can look to enhance your supply side modelling to identify available labor and intelligence to build out the most cost-effective and efficient teams. By asking questions and identifying which data points to build teams that have worked together before. What are the performance achievement metrics we want to associate with project assignment? How do we combine learning and job completion scoring to highlight best candidates? What type of overall scoring mechanism would provide the best talent supply recommendation (per individual or on a team basis)? How do we properly include project summaries with costs, job requirements and relocation to drive additional insight with talent supply chain? SAP is currently reviewing its position (in the cloud) to offer resource scheduling; how best to address talent supply conversion into active project and integrate this into payroll and scheduling. This workshop will allow our two organizations an opportunity to understand Accenture s current process and develop a path to increase your demand side modelling to build out project resource requirements by adjusting schedules as demands change; resulting in a planning transparency through real-time dashboards. 20
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SAP SUCCESSFACTORS WORKFORCE PLANNING IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS WORKFORCE PLANNING Manage your organization's exposure to significant risks from global talent shortages or an aging workforce. Strategic workforce planning answers the question, What are our business goals over the next several years and what kind of workforce will we need to reach those goals?" Once you know where you want to go, you can identify the type and amount of talent you need to get there. Understanding and closing the gap between current and projected talent needs can make all the difference in your ability to execute strategy effectively. SAP SuccessFactors Workforce Planning helps ensure you have the right people with the right skills at the right time and cost, so you can execute successfully on your business strategy now and in the future. BUILT FOR BUSINESS EXECUTION. Fully integrated with SuccessFactors, Workforce Planning enables what-if scenario planning and analysis, so your leaders can act with confidence and a clear understanding of the financial and operational implications of your plans. Proper planning results in improved short- and long-term recruiting, succession, learning, development, performance, and other workforce initiatives. EXPERTISE BUILT IN. With more than 30 years of expertise in designing workforce plans, developing strategic interventions, and defining, integrating, and interpreting workforce information, we have embedded our proven methodology with a bank of workforce risks and mitigation strategies into the technology. ACCESS TO EXPERT COMMUNITY. SuccessFactors consultants have proven excellence in workforce planning, headcount reporting, and are available to share best practices from hundreds of customers to accelerate your success. Customers join an active community of their peers to learn from each other and share their experiences. Use SAP SuccessFactors Workforce Planning to reduce uncertainty and identify the right workforce strategies to put in place today to be prepared for the future. Learn how Workforce Planning can help you prepare your organization and dramatically improve your alignment, execution, performance and results. 23
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SAP SUCCESSFACTORS REPORTING AND ANALYTICS IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS REPORTING AND ANALYTICS Get the insights you need to make strategic workforce decisions. SAP SuccessFactors Workforce Analytics improves decision making by helping companies find answers to key questions about workforce challenges and provides guidance to help solve them. Answers that can help drive successful workforce initiatives. Driving impactful decisions with solid business evidence. Designed for business execution: Workforce Analytics is fully integrated with SuccessFactors, is easy to use, and provides the insights and tools you need to take action. Built-in expertise: With more than 30 years of expertise in HR metrics built into our tools, technology, processes, and services, SuccessFactors sets the standard for workforce metrics and benchmarks, and it provides the tools that make everyone successful. Access to expert community: SuccessFactors consultants offer proven excellence in HR analytics, planning, and metrics, and are available to share best practices and accelerate your business execution. Customers are encouraged to join a peer community and share ideas. Learn more about how SAP SuccessFactors Workforce Analytics can help you make better workforce decisions that improve your business results. 26
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SAP SUCCESSFACTORS LEARNING IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS LEARNING SAP SuccessFactors Learning puts your employees at the center of the learning experience. To improve your competitive advantage and your business outcomes, it s imperative to instill a culture of learning in your organization. You will improve skills, develop leaders, reduce compliance risks, and more effectively engage your people, all from one powerful, easy-to-use learning management solution. Improve workforce skills and employee productivity: Develop leaders and close performance gaps by engaging your employees. Studies show that engaged employees are better equipped to reach their own personal and company goals, and they re more motivated and productive. Reduce risk and help ensure compliance: SAP SuccessFactors Learning can help your organization comply with legally mandated compliance goals, such as OSHA, FDA, or HIPAA standards, or even things like an internal code-of-conduct. Extend learning to external audiences Your organization can create unique Extended Enterprise environments for your partners, customers, franchisees, and other external audiences. The result: improved branch/franchise performance, customer and partner development, and retention. The SuccessFactors Extended Enterprise solution includes ecommerce capabilities for courses and can increase your learning solution s ROI. SucessFactors puts your employees at the center of the learning experience making them both teacher and student. Engaged employees will develop new skills, share ideas, and gain insights, making them more motivated and productive. Plus, employees can make connections instantly, easily capturing and sharing information across social learning communities. Deliver a comprehensive blended learning strategy: You can solve for competency/capability/skills-based learning as well as continuous learning Cure employee performance gaps: Learning provides actionable steps to help develop employees. Incorporate social learning: Improve learning results and overall performance by seamlessly incorporating social learning via SAP Jam. Measure and evaluate effectiveness: Deploy a learning strategy that includes exams, assessments, and certifications to track the progress of your employees Create adaptable training programs: Adapt training programs that operate at the speed of the business 29
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SAP SUCCESSFACTORS RECRUITING IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS RECRUITING SAP SuccessFactors Recruiting helps recruiters source, engage, and hire the world s best talent. SAP SuccessFactors Recruiting provides intelligence and guidance along every step of recruiting sourcing, marketing, and candidate management. With SAP SuccessFactors, recruiting is comprehensive and simple, ensuring recruiters and managers are quickly able to hire the best talent possible. Source the world s best talent. Post jobs for candidates around the globe with analytics, providing complete visibility into sourcing to eliminate budget and reach the best candidates. Engage and nurture talent. Build talent pipelines and engage with active and passive candidates everywhere with a complete responsive candidate experience that works across all devices. Hire the right candidate. Streamline hiring from mobile apply to interview scheduling to online offer letters; and, with mobile tools to get jobs posted to approving offers, it is simple to hire the right talent. 32
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SAP SUCCESSFACTORS COMPENSATION IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS COMPENSATION Employee compensation is a huge expense the largest for many companies. With SAP SuccessFactors Compensation, you can allocate these funds effectively to retain your top performers and avoid overpaying underachievers. Beyond rewarding great performance, you can also optimize budgets, improve compliance, and reduce manual errors all leading to better business execution and results. Manage compensation easily: Intuitive, configurable processes for base and variable pay have simple, accurate, streamlined workflows. Eliminate manager bias: Performance-based calibration across the company improves fairness and retention. Increase insight with metrics: Dashboards and reports can be combined with other business data for total employee compensation analysis. Improve budget and regulatory compliance: Automated monitoring and built-in reports keep payouts in line with budgets and regulations. Assure data integrity: Automatically stored data saves time, reduces risk, and improves audit compliance. 35
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SAP SUCCESSFACTORS SUCCESSION AND DEVELOPMENT IMAGINE WHERE WE WILL GO TOGETHER...
SAP SUCCESSFACTORS SUCCESSION AND DEVELOPMENT In today s highly competitive global marketplace, companies that continuously cultivate the next generation of leaders enjoy a business advantage. SAP SuccessFactors Succession & Development helps you identify and develop the talent needed to improve organizational strength and achieve today s business goals, while providing visibility and planning capabilities to support future growth. Reduce organizational risk: Identify and address current and potential talent gaps to reduce the risk of poor business execution. Ensure talent continuity: Develop and maintain a continuous supply of internal talent to fill critical roles throughout your organization Leverage workforce insights: Analyze your organization s talent supply and talent demand so that you can make more informed decisions. Create more effective succession plans: Measure the effectiveness of your succession plans and the impact they have on business outcomes with custom reports and dashboards. Increase employee engagement: Empower employees to reach their full potential, advance their careers, and accelerate their learning with targeted development plans. With SAP SuccessFactors Succession & Development, you can create strategic succession processes that reach deep into the organization, align with business needs, and drive better business outcomes. 38
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Imagine where we will go together...