Upgrading to Workforce Central 6.3

Upgrading to Workforce Central 6.3 Learning Path Key: Traditional Classroom Virtual Classroom Web Based Training w/virtual lab On-site Training KnowledgePass Course Level: Introductory Intermediate Advanced Configuration Specialists Application Administrators IS/IT Specialists Information Analysts Help Desk Specialists Payroll Managers Payroll Administrators Project Team IT/IS Payroll Department Managers Scheduling Managers Store Managers Manager/ Supervisor Employees Employees Workforce Central WFC 6.2 to 6.3 New Features Overview Project Team & Admin WFC 6.3 Manager and Employee Navigator Training Kit WFC 6.3 Configuring Navigators Workforce Timekeeper 6.0/6.1/6.2 to 6.3 New Features Overview Project Team Workforce Central 6.3 Preparing to Upgrade Upgrading to Workforce Central 6.3 Workforce Integration Manager 6.3 Upgrading from Connect 6.0 to Workforce Integration Manager 6.1/6.2/6.3 Workforce Scheduler 6.0/6.1/6.2 to 6.3 New Features Overview Project Team & Admin Workforce Forecast Manager/Workforce Operations Planner 6.0/6.1/6.2 to 6.3 New Features Overview Project Team Workforce HR/Payroll 6.1/6.2 to 6.3 New Features Overview Project Team & Admin Workforce HR 6.1/6.2 to 6.3 New Features Overview e Project Team & Admin Workforce Payroll 6.1/6.2 to 6.3 New Features Overview Project Team & Admin Workforce Absence Manager 6.1/6.2 to 6.3 New Features Overview Project Team & Admin Assessing the Impact of Pay Rule Changes For end users, Kronos offers various solutions and formats, including Kronos KnowledgePass TM and tailored or customized training that reflects the s processes, configuration and terminology. If your job role does not appear above or if you have any questions please call our education specialists at (888) 293-5549 for guidance on what courses are right for you. For the most up to date information on educational offerings please visit http://customer.kronos.com/education/index.asp. 4704604-001 Rev A

Upgrading to Workforce Central 6.3 Course s Course Title: WFC 6.2 to 6.3 New Features Overview Project Team & Admin : Project Team & IT/IS introduced in Workforce Central 6.3 that support key employee, managerial and administrative tasks. These features impact multiple products across the Workforce Central suite. New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce Central. Implementation guidelines for features are also provided throughout the course. Key functional areas addressed include: system administration, controlling access to data, managing timecards and calculating pay, managing employee requests, setting up employee self service, and running reports. Determine if each new Workforce Central feature meets a business need in your Recognize the implementation decisions required in order to utilize Project team staff and application administrators who are responsible for reviewing and supporting new Workforce Central features released in 6.3. Experience using Workforce Central 6.2 or higher Advanced Preparation-none Duration: 2 hours Course Title: WFC 6.3 Manager and Employee Navigator Training Kit : Managers/Supervisors & Employees The WFC 6.3 Manager and Employee Navigator Training Kit is designed to train managers and employees how to use a navigator to access alerts, workspaces, widgets, and wizards to perform common tasks. The purpose of the kit is to introduce managers and employees to the Navigator Framework so they can apply common navigation techniques throughout their business tasks. After completing this course, you should be able to train managers and employees to successfully perform the following tasks: Recognize the common components of a navigator Identify alerts, including opening widgets to manage actionable items Manage workspaces, including any related items needed to support a business process Access wizards to guide managers or employees through a series of pages to perform a single task Modify user preferences The kit is designed for training managers or administrators who train employees and managers on using a navigator to perform common tasks. Content The kit includes the following materials: Microsoft PowerPoint slideshows that explain how to log on to the navigator and open and close appropriate workspaces and use workspaces to support common business tasks. Basic navigator concepts and sample widgets are introduced. You can tailor the PowerPoint to reflect common business practices. Sample job aids for common employee persona navigator Sample job aids for common manager persona navigator PowerPoint files for slideshows and sample job aids are included. You can tailor these files to reflect your business practices Note: To supplement the kit, 3-minute-how-to s demonstrating common navigation techniques are also available on Kronos KnowledgePass Microsoft PowerPoint and Microsoft Word skills are required to customize the contents of the kit. Duration: 2 hours Method of deployment: This kit is accessed via Kronos 2

Upgrading to Workforce Central 6.3 Course s Course Title: WFC 6.3 Configuring Navigators : Project Team & IT/IS This self-paced learning course is designed to help Administrators plan, configure, test and deploy navigators and widgets for managers and employees. Configuring widgets, alerts, wizards, and workspaces helps you create navigators specific to different job roles in your. You will learn how widget parts, widgets, alerts, wizards and workspaces are related to one another. Using different case study examples throughout the tutorial, you identify critical navigator components and explore various configuration options. Using practice exercises and a sandbox, you configure sample widgets, workspaces, alerts, and navigators for a manager or employee role. Guidelines for testing and deploying navigators in your are also covered. Analyze a manager s needs for a suitable navigator Analyze an employee s needs for a suitable navigator Configure, deploy, and test navigators Application Administrators, Project Team members, and Help Desk Specialists. Experience using or administering Workforce Timekeeper or Workforce Scheduler 6.1 and higher Duration: 2 to 4 hrs Course Title: Workforce Timekeeper 6.0/6.1/6.2 to 6.3 New Features Overview Project Team & Admin : Project Team & IT/IS introduced in Workforce Timekeeper 6.1, 6.2 and 6.3 that support key employee, managerial and administrative tasks. You select a navigation path based on your current product version so that you only review features new since your current release. New features are presented by functional area so that you can see how helps enhance business processes you have automated and optimized with Workforce Timekeeper. Implementation guidelines for features are also provided throughout the course. Key functional areas addressed include: general user interface and data entry changes, scheduling employees, reporting and auditing enhancements, managing accrual data, controlling access to data and managing pay policies. Determine if each new Workforce Timekeeper feature meets a business need in your Recognize the implementation decisions required in order to utilize Project team staff responsible for reviewing and supporting new Workforce Timekeeper features released in 6.1, 6,2 and 6.3. Experience using Workforce Timekeeper 6.0 or higher Advanced Preparation-none Duration: 2-3 hours 3

Upgrading to Workforce Central 6.3 Course s Course Title: Workforce Central 6.3 Preparing to Upgrade : IT/IS This self-paced learning program is designed to provide IT staff who will assist Kronos staff in performing an upgrade of their Workforce Central 5.1 or later environment to release 6.3. It includes guidelines on how to prepare their environment for a Workforce Central upgrade. It also provides an overview of the tasks that will be performed by the Kronos staff so that IT staff knows what to expect during the upgrade process. NOTE: This course focuses on the upgrade process from Workforce Central 5.1 or later to 6.3. Customers upgrading from 4.3 or 5.0 will also need information on a few additional upgrade tasks. Detailed information on completing these additional tasks is available on KnowledgePass. After completing this course, you should be able to assist Kronos staff with the following tasks: Plan an upgrade of a Workforce Central 5.1 or later environment for Workforce Central 6.3 Gather required data needed to perform pre-upgrade tasks such as verifying hardware requirements, running essential scripts, and performing database reconciliation and maintenance tasks Prepare an environment for a Workforce Central 6.3 installation Review upgrade tasks for key Workforce Central products IS/IT Specialists and Database Specialists. Workforce Timekeeper Architecture and Technology Experience with SQL or Oracle Database Experience with Workforce Timekeeper Advanced Preparation-None Duration: 2 hours Course Title: Upgrading to Workforce Central 6.3 Course Number: 9993740-0 : IT/IS This instructor-led workshop is designed to provide IT staff, who will perform an upgrade of their Workforce Central environment to release 6.3, hands-on experience performing key tasks required in the upgrade process. Participants learn about architectural changes to the Workforce Central environment and how those changes impact operations in a Workforce Central 6.3 environment and upgrade tasks. Participants perform an upgrade of a Workforce Central 5.1 environment to release 6.3 and then analyze the resulting installation to see exactly what new architectural components are installed and discuss how the components impact Workforce Central operations. NOTE: This course focuses on the upgrade process from Workforce Central 5.1 or later to 6.3. Customers upgrading from 4.3 or 5.0 will also need information on a few additional upgrade tasks. Information on completing these additional tasks is available on Kronos KnowledgePass TM. Plan an upgrade of a Workforce Central environment to Workforce Central 6.3 Perform pre-upgrade tasks such as verifying hardware requirements, running essential scripts, and performing database reconciliation and maintenance tasks Install Workforce Central 6.3 Install Workforce Central Advanced Reports Perform post installation tasks such as upgrading a database and upgrading other product components Troubleshoot common challenges Work with multiple instances of a Workforce Central system Review upgrade tasks for key Workforce Central products IS/IT Specialists and Database Specialists Workforce Timekeeper Architecture and Technology Experience with SQL or Oracle Database Experience with Workforce Timekeeper Advanced Preparation-None Delivery Type: Instructor-Led Training Duration: 2 days Price: $1200 Course Level: Intermediate CPE: 12 Instructional Method: Group-Live 4

Upgrading to Workforce Central 6.3 Course s Course Title: Workforce Integration Manager 6.3 Upgrading from Connect 6.0 to WIM 6.1/6.2/6.3 Course Number: 9993756-0 : IT/IS This instructor-led course is designed to familiarize you with the differences between Workforce Connect 6.0 and Workforce Integration Manager 6.1, 6.2 and 6.3. This course combines lecture, demonstration hands-on practice exercises. Describe the architectural changes implemented by Workforce Integration Manager Run interfaces within Workforce Central List the differences between Workforce Integration Manager and Workforce Connect Describe the deployment process Upgrade interfaces and links Describe work-around techniques for changed functionality Create access profiles for interface users Set up record retention policies for interface results Database Specialists IS Specialists Help Desk Specialists Experience and familiarity with Workforce Connect Advanced Preparation-none Delivery Type: Instructor Led Training Duration: 1 Day Price: $500 Course Level: Intermediate CPE: 6 Instructional Method: Group-Live Course Title: Workforce Scheduler 6.0/6.1/6.2 to 6.3 New Features Overview Project Team & Admin : Project Team & IT/IS for all industries introduced in Workforce Scheduler 6.1, 6.2, and 6.3, which support key scheduling and administrative tasks. Industry-specific usages are provided where applicable. You select a navigation path based on your current product version so that you only review features new since your current release. New features are presented by functional area so that you can see how helps enhance business processes you have automated and optimized with Workforce Scheduler. Implementation guidelines for features are also provided throughout the course. Key functional areas addressed include: Workforce Central Suite enhancements, Workforce Scheduler tools, schedule creation, schedule evaluation, schedule maintenance, reporting and auditing, self-service, contract administration, and al map administration. Recognize the implementation decisions required in order to use Project team staff and application administrators who are responsible for reviewing and supporting new Workforce Scheduler features released in 6.1, 6.2 and 6.3. Experience using Workforce Scheduler 6.0 or higher Duration: 1 to 3 hours 5

Upgrading to Workforce Central 6.3 Course s Course Title: Workforce Forecast Manager/Workforce Operations Planner 6.0/6.1/6.2 to 6.3 New Features Overview Project Team & Admin : Project Team & IT/IS introduced in Workforce Forecast Manager and Workforce Operations Planner 6.1, 6.2 and 6.3 that support key managerial and administrative tasks. You select a navigation path based on your current product version so that you only review features new since your current release. New features are presented by product and functional area so that you can see how helps enhance business processes you have automated and optimized with Workforce Forecast Manager and Workforce Operations Planner. Implementation guidelines for features are also provided throughout the course. This course presents enhanced usability features, new managerial tools, a new forecasting algorithm, enhancements to labor standards to support combined labor distribution, and budgeting options to improve efficiency and accuracy with your Workforce Forecast Manager and Workforce Operations Planner system. Note: For enhanced scheduling features, refer to the Workforce Scheduler 6.x New Features Overview course. Recognize the implementation decisions required in order to use each new feature Administrators, and project team staff responsible for reviewing and supporting new Workforce Forecast Manager or Workforce Operations Planner features released in 6.1, 6.2 and 6.3. Experience using or administering Workforce Forecast Manager or Workforce Operations Planner 6.0 or higher Duration: 1 to 3 hours depending on job role Course Title: Workforce HR/Payroll 6.1/6.2 to 6.3 New Features Overview Project Team & Admin : Project Team & IT/IS introduced in Workforce HR and Workforce Payroll 6.2 and 6.3 that support key employee, managerial and administrative tasks. You select a navigation path based on your current product version so that you only review features new since your current release. New features are presented by functional area so that you can see how helps enhance business processes you have automated and optimized with Workforce HR and Workforce Payroll. Implementation guidelines for features are also provided throughout the course. Key functional areas addressed include: general user interface and navigational changes, reporting and security enhancements. Recognize the implementation decisions required in order to use Administrators and project team staff responsible for reviewing and supporting new Workforce HR and Workforce Payroll features released in 6.2 and 6.3. Experience using Workforce HR and Workforce Payroll v6.1 or higher Duration: 2 Hrs 6

Upgrading to Workforce Central 6.3 Course s Course Title: Workforce HR 6.1/6.2 to 6.3 New Features Overview - Project Team & Admin : Project Team & IT/IS introduced in Workforce HR 6.2 and 6.3 that support key employee, managerial and administrative tasks. You select a navigation path based on your current product version so that you only review features new since your current release. New features are presented by functional area so that you can see how each new feature helps enhance business processes you have automated and optimized with Workforce HR. For project team members, implementation guidelines for features are also provided throughout the course. Key functional areas addressed include: general user interface and navigational changes made to the self service applications. Recognize the implementation decisions required in order to use each new feature Administrators, and project team staff responsible for reviewing and supporting new Workforce HR features released in 6.2 and6.3. Experience using Workforce HR 6.1 or higher Duration: 1 hour Course Title: Workforce Payroll 6.1/6.2 to 6.3 New Features Overview Project Team & Admin : Project Team & IT/IS introduced in Workforce Payroll 6.2 and 6.3 that support key payroll tasks. You select a navigation path based on your current product version so that you only review features new since your current release. New features are presented by functional area so that you can see how helps enhance business processes you have automated and optimized with Workforce Payroll. For project team members, implementation guidelines for features are also provided throughout the course. Key functional areas addressed include: general user interface and navigational changes made to the Payroll Processing pages, and enhancements to payroll processing functions. Recognize the implementation decisions required in order to use Administrators and project team staff responsible for reviewing and supporting new Workforce Payroll features released in 6.2 and 6.3. Experience using Workforce Payroll v6.1 or higher Duration: 1 hour 7

Upgrading to Workforce Central 6.3 Course s Course Title: Workforce Absence Manager 6.1/6.2 to 6.3 New Features Overview Project Team & Admin : Project Team & IT/IS introduced in Workforce Absence Manager 6.2 and 6.3 that support key accrual, attendance, and leave tasks. Separate courses are available for the different roles that use Workforce Absence Manager, which include employee, manager, application administrator, and the project team. You select a navigation path based on your current product version so that you only review features new since your current release. New features are presented by product and functional area so that you can see how helps enhance business processes you have automated and optimized with Workforce Absence Manager. For project team members, implementation guidelines for features are also provided throughout the course. This course presents enhanced usability features, new user and managerial tools, and improved information access so that you can see how helps improve efficiency and accuracy with your Workforce Absence Manager system. Guidelines for implementing the new features are provided throughout the course. Recognize the implementation decisions required in order to use each new feature Project team and application administrators who are responsible for reviewing and supporting new Workforce Absence Manager features released in 6.2 and 6.3. Course Title: Assessing the Impact of Pay Rule Changes : Payroll Changing business climates often require changes to pay rules. As the person responsible for implementing these changes, you want to make sure that they affect the right employees, and only those employees. After completing this tutorial, you should be able to: Identify why assessing the impact of pay rule changes is important List and order the five steps in the Pay Rule Change Process Describe how the Pay Rules Anatomy assists in finding the affected components of a change request Recognize the four areas of the Pay Rules Worksheet This self-paced learning course is designed for anyone who supports the Workforce Central Suite of products to set up and maintain pay rules configuration. None Duration: 1.5 hours Experience using Workforce Absence Manager 6.1 or higher Advanced preparation-none Duration: 1 to 2 hours 8