SECTION 1 - INTRODUCTION 2 PURPOSE 2 SCOPE 2 DEFINITIONS 2 LEGISLATIVE CONTEXT 4 RESPONSIBILITIES 4

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OH&S Procedure Name: Manual Handling Procedure Approved by: Director Human Resources Last reviewed: December 2013 SECTION 1 - INTRODUCTION 2 PURPOSE 2 SCOPE 2 DEFINITIONS 2 LEGISLATIVE CONTEXT 4 RESPONSIBILITIES 4 SECTION 2 - PROCEDURE 5 PROCEDURE 5 SUPPORTING DOCUMENTATION 9 SECTION 4 - GOVERNANCE 10 RESPONSIBILITY 10 VERSION CONTROL AND CHANGE HISTORY 10 and Procedures Directory Page 1 of 10

SECTION 1 - INTRODUCTION PURPOSE This procedure is designed to assist management units in the identification of manual handling tasks undertaken in their areas, to assess the potential risk of injury to persons carrying out these tasks and give guidance on how to eliminate or reduce these risks. SCOPE This procedure applies to all Swinburne staff, students and visitors as well as contractors and encompasses all manual handling tasks undertaken as part of Swinburne s operations. This procedure excludes the Sarawak Campus. DEFINITIONS Word/Term Application of high force Hazard Hazardous manual handling Head of Management Unit Health & Safety Representative (HSR) Definition In relation to manual handling, high force is any task that either most people, or persons likely to do the task, would have difficulty undertaking because of the effort the task requires. For example: the force required to lift or otherwise handle heavy weights to push or pull objects which are hard to move to operate tools designed for one hand if two hands are required to operate tools which require squeezing of grips that are wide apart Condition or situation which has the potential to cause injury or illness (physical or psychological) or damage to property and the environment. Hazardous manual handling has any of the following characteristics: Repetitive or sustained application of force Awkward postures or movements High force to move or support any object that most people would find difficult because of the effort it requires Exposure to sustained vibration Manual handling of a live person or animals Manual handling of unstable or unbalanced loads or loads that are difficult to grasp A person with manager / supervisory responsibility that is recognised within the approved organisational structure of the divisions within Swinburne University of Technology, and includes those with delegated responsibility for staff and resources. A member of a designated work group who has been elected and holds office in accordance with the provisions of the Occupational Health and Safety Act 2004. For the purposes of this procedure a manager is any person who supervises or controls the work / study of either staff and / or students. includes: s Supervisors Team Leaders and Procedures Directory Page 2 of 10

Academics / Researchers Teachers Manual handling Manual Handling Risk Assessment Musculoskeletal Disorder/s (MSD) Object Reasonably Practicable Risk Risk assessment The use of force to handle, support or restrain any object, including people or animals. It is not just lifting or carrying heavy objects but also includes pushing, pulling, holding, lowering, throwing, packing, typing, assembling, cleaning, sorting and using tools. Risk assessment format specific to manual handling for identifying hazards, as defined in the OH&S Regulations 2007 Part 3.1 Manual Handling, associated risk and implementation of suitable controls. An injury, illness or disease that arises in whole or in part from manual handling in the workplace / study environment, whether occurring suddenly or over a prolonged period of time. This does not include an injury, illness or disease which is caused by crushing, entrapment or laceration resulting primarily from the mechanical operation of plant. For the purposes of this procedure an object includes an inanimate or animate object, plant and any substance or material contained by an object. In determining what is reasonably practicable regard must be had to the following: The likelihood of the hazard or risk concerned eventuating The degree of harm that would result if the hazard or risk eventuated What the person concerned knows, or ought to know about the hazard or risk and any ways to eliminate or reduce the risk The availability and suitability of ways to eliminate or reduce the hazard or risk The cost of eliminating or reducing the hazard or risk How severely can someone be harmed by the hazard, and how likely it is that a person will be harmed. A general OH&S industry term to cover a number of risk assessment formats for identifying hazards, associated risk and implementation of suitable controls: Standard Risk Assessment Job Safety Analysis (JSA) Plant Risk Assessments Manual Handling Risk Assessment Chemical Risk Assessment OH&S risk register Safe Operating Procedure (SOP) (A4 version) (A3 version) A register of identified activities, operations and tasks with perceived risk to persons, property or operations, that may involve, but is not limited to biohazards, chemicals, contractor works, manual handling, plant & equipment, processes, university events, violence etc. A form of administrative control (training & instruction) that may come out of any of the risk assessment formats above and Procedures Directory Page 3 of 10

Safe Operating Procedure Student Staff Record An individual record for recording of training in specific SOP activities, tasks or operations for students and staff LEGISLATIVE CONTEXT Name Occupational Health and Safety Act 2004 Occupational Health and Safety Regulations 2007 Part 3.1 Manual Handling Manual Handling (Code of Practice No.25, 2000) Location http://www.austlii.edu.au/au/legis/vic/num_act/ohasa2004107o2004 319 http://www.austlii.edu.au/au/legis/vic/consol_reg/ohasr2007382/ http://www.worksafe.vic.gov.au/wps/wcm/connect/9f06fe004071f5a8 a8c6fee1fb554c40/cop25_manualhandling.pdf? RESPONSIBILITIES Responsibilities Heads of Management Units shall: Implement this procedure in all their places of work where manual handling is undertaken. Ensure systems are in place to identify all hazardous manual handling tasks undertaken in their areas Ensure hazards are identified and recorded in the business unit OH&S Risk Register, prioritising according to risk level for undertaking of manual handling risk assessment Ensure, as far as is reasonably practicable, that adequate financial provision is made available to implement corrective / preventive actions identified from manual handling risk assessments Ensure that the appropriate staff receive manual handling training to carry out their role/s safely s shall: Ensure that local procedures are developed in response to this procedure and that these are followed by staff and students Ensure via information, training, instruction and supervision that all staff and students are aware of their responsibilities under this procedure Ensure hazards are identified and recorded in the business unit OH&S Risk Register, prioritising according to risk level for undertaking of manual handling risk assessment Undertake manual handling risk assessments for all hazardous manual handling tasks Ensure only Manual Handling Risk Assessment formats identified in this procedure are used Ensure the business unit OH&S risk register is maintained and actions recorded are completed Ensure Safe Operating Procedures are developed by suitably qualified persons where required for manual handling tasks Ensure the Safe Operating Procedure Student Staff Record is maintained Consult with Health and Safety Representatives in the identification of hazards and undertaking of risk assessments Ensure risk controls are reviewed and where necessary revised whenever and Procedures Directory Page 4 of 10

changes occur, on report of an injury or on request by a Health and Safety Representative Staff & students shall: Take reasonable care for their own health and safety, and for the health and safety of anyone else who may be affected by their acts or omissions in the work / study environment Follow local arrangements / guidelines developed under this procedure and any other additional requirements set out by their department or manager Report any manual handling hazards, incidents / near misses or injury / illness as they become aware of these Use manual handling equipment properly Attend manual handling training Not take any shortcuts that could increase manual handling risks The OH&S Consultant shall: Assist Heads of Management Units and managers to ensure training has been delivered to the appropriate personnel in enabling them to fulfil their obligations under this procedure Provide information and guidance to Heads of Management Units, managers / supervisors, Health and Safety Representatives and OH&S committees on manual handling and make recommendations on improving the manual handling management processes Health & Safety Representatives: Have a key role to play in dealing with OH&S issues. They can assist greatly in the identification of manual handling hazards through the following: Consulting as part of the OH&S manual handling risk assessment team Facilitating consultation with staff in relation to manual handling hazards and potential controls of manual handling hazards in their workplace SECTION 2 - PROCEDURE PROCEDURE Procedure steps 1. Identification of Manual Handling Tasks 1.1 Not all manual handling tasks are hazardous to health. By adopting a systematic approach to manual handling hazard identification managers can identify which manual handling tasks performed in their areas have the potential to cause musculoskeletal disorders (MSD) to personnel. 1.2 The Manual Handling Risk Assessment can be used to identify and record those manual handling tasks which have the potential to cause injury and to establish whether the task is a hazardous manual handling task. Manual handling tasks are regarded as hazardous where the task requires: repetitive or sustained application of force high force to move or support any object that most people would find difficult because of the effort it requires awkward postures or movements exposure to sustained vibration manual handling of a live person or animals manual handling of unstable or unbalanced loads or loads that are difficult to grasp Responsibility and Procedures Directory Page 5 of 10

s should also consider how many staff / students are performing these tasks to better understand the scope of the manual handling hazard. 2. Assess the risk 2.1 For each manual handling activity identified as involving hazardous manual handling or where a risk of potential injury is identified, a risk assessment must be undertaken using the Manual Handling Risk Assessment. The assessment is to be undertaken in consultation with the relevant employees and / or the health & safety representatives (HSRs). When assessing the risk of injury for a task the assessor should: familiarise themselves with and follow the manual handling risk assessment template familiarise themselves with all aspects of the task observe the task / activity and break it into steps or stages consult with persons who perform the task, ask if they are experiencing any symptoms of pain and discomfort which they attribute to performing the task review reports of manual handling injuries sustained in the workplace consider environmental factors such as heat, cold and lighting levels which can increase the risk of injury consider other environmental factors such as condition of the ground, rain, wind, level of sunlight, etc. identify current control measures in place 2.2 Generic manual handling risk assessments may be appropriate where there is sufficient similarity between: persons undertaking the task postures and movements forces applied duration and frequency of task environmental conditions Where generic manual handling risk assessments are used, prior to commencement review of the generic risk assessment and consultation with the personnel performing the task is required to ensure all aspects of all manual handling tasks have been considered. An example of tasks that may be suitable for a generic risk assessment is the stocking of library books on shelves at a number of locations. 2.3 For each hazard identified, document what current controls, if any, are in place to manage the hazards (see section 7 of the Manual Handling Risk Assessment). Where controls do not exist or are found to be insufficient to control the risk, identify additional controls needed to be implemented to eliminate or minimise the hazard (see section 8 of the Manual Handling Risk Assessment). For guidance materials see Swinburne s OH&S website, WorkSafe Victoria s website or seek advice from Swinburne s OH&S Consultants. 3. Risk control identification 3.1 Wherever possible the manual handling risks should be controlled at the source. Local knowledge and understanding of the task at hand is and Procedures Directory Page 6 of 10

required when considering what types of risk control activities are most likely to be effective. The hierarchy of controls below should be considered in the following order: Eliminate (cease the manual handling activity) Change the work practice in such a way the manual handling task is no longer required. Example: Cutting of panel work off-site prior to delivery Substitute / isolate / engineering (change an aspect of the task) Change the work place layout, change the environment or work methods, replace the objects used in the task or use mechanical aids. Example: Alter the work height, order items in smaller quantities, and introduce a trolley. Administrative (provide training, develop procedures) If the risk is not able to be totally solved or if the above approaches are not suitable, use information and training to show personnel how to do manual handling tasks with least risk. Example: Develop SOPs, alter the pace of work, train personnel in correct technique, train staff to recognise manual handling hazards. Personal Protective Clothing & Equipment (PPE) Not applicable do not use without consulting the OH&S Consultant. 4. Risk control implementation 4.1 For each further control identified managers need to decide who will be responsible for implementing the actions and in what time frame. The name of the person responsible for the action and date for completion of each action needs to be recorded in the risk assessment form. 4.2 A follow up review involving all stakeholders at an agreed time shortly after all controls have been implemented is to be held to: evaluate whether the controls have been effective in reducing the risk of injury establish that no new hazards have been introduced to the workplace s review the manual handling risk assessment ensuring all hazards have been identified and current and additional controls have been implemented. On ensuring this has been undertaken the manager must approve the risk assessment. 5. Training and supervision 5.1 It is important to note that while it is essential that training be provided in the correct performance of all tasks, manual handling training should not be used as the only or primary risk control strategy unless none of the strategies in section 3.1 above is practicable. 5.2 s are to ensure that all personnel performing manual handling tasks that have the potential to cause injury receive the appropriate level of information, instruction or training required to perform the task. Such and Procedures Directory Page 7 of 10

training shall be completed prior to the person performing hazardous manual handling and complement other controls e.g. provision of trolley, training in safe use of trolley e.g. Health Service staff handling patients. 5.3 s are to ensure all personnel required to undertake manual handling training also undertake refresher training at agreed regular intervals. 5.4 Where manual handling training has been conducted documents are to be maintained on-site with the following information: date of the training session outline of the content of the manual handling training names and signatures of persons attending the training Records of the above training must also be forwarded to the OH&S Consultant for entry into staff personnel records. 6. New tasks or work practices 6.1 All new manual handling tasks introduced into Swinburne undertakings need to be considered for manual handling risk. Controls identified as part of a risk assessment are to be implemented prior to new task being performed. 7. New equipment / plant 7.1 Designers, manufacturers, importers and suppliers of plant have obligations under the OH&S Manual Handling Regulations 2007 to eliminate or control risks of musculoskeletal disorders associated with the use of the plant. s purchasing new equipment or plant should request from the supplier information regarding: the safe use of the plant the musculoskeletal hazards or risks involved with using the equipment correct and safe maintenance and cleaning of the plant 7.2 s should consider manual handling considerations when purchasing new equipment, chemicals (handling of containers) or plant to eliminate the introduction of manual handling risks to Swinburne work / learning environments. s should also: ensure plant is installed in such a way that safe operation of the plant will be possible conduct and document a manual handling risk assessment upon the commissioning of the plant ensure the operation of the plant is safe and without risk to health before the initial operation of the plant 8. Review controls of manual handling tasks 8.1 Manual Handling risk assessments are to be reviewed: At least every five years Where new information becomes available regarding the hazardous nature of the task If new or more effective control methods become available Changes to the task or environment in which the task is done occur Wherever a musculoskeletal injury occurs as a result of a manual handling task On request of a Health and Safety Representative and Procedures Directory Page 8 of 10

SUPPORTING DOCUMENTATION Forms and Records Management Form Retention Time Retention Location Manual Handling Risk Assessment template Five Years Local level Suggest risk controls for manual handling N/A 10 Basic manual handling rules N/A Pictorial guidance of hazardous manual N/A handling from Work Safe Victoria s publication Manual Handling Code of Practice Workstation Self Assessment Checklist Five Years Local level *University Disposal Schedule is available at http://www.swinburne.edu.au/corporate/scs/rms/ Related Material Name Location Document type OH&S Policy PPD Policy Plant Safety Procedure PPD Procedure Manual Handling Procedure PPD Procedure Noise Procedure PPD Procedure Chemical Management Procedure PPD Procedure Safe Operating Procedure Guideline Dec 2013.pdf OH&S Webpage Guideline First Aid Procedure PPD Procedure Working Alone / In Isolation Procedure PPD Procedure Incident / Hazard Reporting Procedure PPD Procedure Personnel Protective & Equipment Procedure PPD Procedure Work Site Inspection Procedure Under review Procedure and Procedures Directory Page 9 of 10

SECTION 4 - GOVERNANCE RESPONSIBILITY Policy Owner Director Human Resources VERSION CONTROL AND CHANGE HISTORY Version Approval Date Approved by Amendment Number 2 20 December 2013 Director Human Reviewed to incorporate: Resources OH&S risk register for use by individual business units; 1 21 December 2010 Vice Chancellors Executive Group specific standardised manual handling risk assessment format to be used for all SUT plant risk assessments; manual handling risk assessments are undertaken addressing regulatory requirements; standard industry terminology; and stakeholder ease of use Previously Standard 4 and Procedures Directory Page 10 of 10