New ways to maximise profits and simplify business CAPSETTLE WHOLESALE BILLING & REVENUE MANAGEMENT www.capana.com
THE ONE SOLUTION FOR CONVERGED END-TO-END WHOLESALE BILLING The wholesale business is evolving to meet wholesale agreement needs and marketing strategies. This is driven by end consumers demanding more interaction, control and personalization. For carriers and wholesale service providers, this means more complex partner agreements and business models which can be implemented quickly by the operator team. This requires a solution platform that is able to be managed by the operator and be flexible to cater for these requirements with high availability, scalability and optimized accuracy for cash flow contribution. CapSettle, provides a single entity convergent end-to-end wholesale billing & settlement platform to manage all wholesale business requirements for pre and post-paid subsribers. This includes: Interconnect - national and international Roaming - national and international MVNO & MVNE Requirements Digital Content Broadband Invoicing Account Receivable CapSettle can be used by every service provider, from the smallest VSP or MVNO to tier 1 operators handling billions of transactions daily.
WHY CAPSETTLE? A single entity wholesale billing and settlement platform using one user interface to manage all your partner relations. Complete end-to-end solution, from mediation of xdr format to automated invoices, accounts receivable, credit and debit notes and statements. Unique capability to reprocess or adapt any traffic records in the system at any point of time in the billing life cycle. Successfully deployed all over the world with hundreds of millions transactions handled daily. Simulation tool for testing new setup and changes on production without affecting any live data, ensuring 100% correct billing before going live. INTERCONNECT CONTENT CAPSETTLE WHOLESALE BILLING & REVENUE MANAGEMENT ROAMING BROADBAND ALL YOU NEED IN ONE SYSTEM A modern billing and settlement solution is a positive business investment. It is important to know that the required solution has the capability & flexibility to manage current requirements and has the ability to grow with the market requirements and volumes. CapSettle is able to adapt to new business models, markets and functionality while improving billing accuracy and revenues, reducing costs and revenue leakage. CapSettle is a convergent modular billing and settlement solution for the entire wholesale domain. The selected solution functionality is determined by the operator and enabled. Then utilizing the user friendly interface to control all functionality. By combining multiple wholesale areas such as Interconnect and Roaming, operators will be able to utilize synergies between reference data, meaning less configuration and faster time to market. CapSettle has a unique solution capability based on a Business Logic Rule Engine. This is managed by the operator via the GUI to adapt CapSettle for any agreement or product requirements ensuring fast time to market and lower life cycle costs. The solution is convergent between technologies (fixed, mobile, broadband, digital content, interconnect and roaming), but also supports complex business models and partner relationships for both pre- and post-paid subscribers. This flexible capability and functionality is increasingly in demand as new wholesale relationships are formed between different types of application providers within the wholesale supply chain. The CapSettle solution is also end-to-end which means operators will have full control from the time events are collected (with built in mediation and normalization) to finished invoice. Since we always keep the original xdr intact through a single system, operators will be able to do full re-rate down to individual xdr at any point in time. COST & REVENUE CONTROL CapSettle will reduce the total cost of ownership (TCO) by combining all wholesale areas in a single entity solution, then utilize synergies in common reference data and hardware. CapSettle will provide upper hand advantages during disputes and negotiations with accurate rating, automated reconciliation and powerful suspense/error perspective. CapSettle will provide insights of the settlement process during the entire bill cycle, both with static reporting which are updated in real time, and with dynamic business analysis and reporting utilizing the business intelligence module. CapSettle supports multiple business models and revenue share agreements allowing fast time to market for new opportunities. CapSettle can be run with a minimum of resources and automates many day-to-day operational activities, enabling the operational team to focus on the business and not the system.
SOLUTION OVERVIEW BUSINESS INTELLIGENCE / DYNAMIC REPORTING INTERFACES Data Warehouse ERP... EVENT COLLECTION COMMON RATING INTERCONNECT ROAMING CONTENT BROADBAND EXTERNAL DISTRIBUTION Database table File AGGREGATION xdr Level Daily Level / File Level Period Level Statement / Invoice RULE ENGINE / DECISION TABLE EXCEPTION HANDLING Suspense Skip CAPSETTLE WHOLESALE MODULES INTERCONNECT The CapSettle Interconnect module will make sure all your inter-operator settlements with your interconnect partners will be handled efficiently & effectively. With its bi-directional rating engine, operators will be able to handle incoming, outgoing and transit calls with both direct and cascade billing. The volume discount functionality gives the operator the possibility to create attractive agreements with its partners where both rewards and penalties can be configured based on usage. CapSettle will aggregate and distribute data and handle invoices, accounts receivable, debit and credit notes automatically. ROAMING The roaming module in CapSettle handles the operator to operator settlements for traffic generated by roaming or service provider subscribers. This is done according to the standards set by the GSM Association through generation and processing of Transferred Account Procedures (TAP) and Rejected Account Procedures (RAP), as well as invoice and statement generation. The system is also equipped to handle the generation and exchange of Near Real Time Roaming Data Exchange files, RAEX for the exchange of agreements and IOTs as well as support for Alternative Roaming Providers (ARP) required by EU Roaming Regulation III. DIGITAL CONTENT CapSettle is equipped with advanced revenue share functionality for efficiently handle settlements with content partners. Agreements can be configured to fit any type of business model using various rating schemes, performance based discounts and customized special offerings for traditional and next generation content services. BROADBAND The demand for fast and reliable broadband services is rapidly increasing. Bandwidth intensive applications such as video conferences, file transfers and cloud based services require this, and as a broadband provider you want to ensure that you can provide as high quality product as possible. The CapSettle next generation broadband and access billing module, allows broadband providers to bill for broadband access offered to other licensed operators such as internet service providers (ISP), operators, virtual service providers (VSP), access providers and mobile virtual network operators (MVNO) either by traditional broadband price models or Metered Usage Billing models. CAPSETTLE FUNCTIONALITY HIGHLIGHTS TAP and RAP CapSettle is always up to date with the latest TAP and RAP standards (TD.57 and TD.32). The solution is also equipped with a TAP conversion feature and can produce TAP files in all known formats individually per agreement. NRTRDE With CapSettle, operators will be able to send and receive Near Real Time Roaming Data Exchange (NRTRDE) files. The files are generated at a 15 minute interval. RAEX Roaming Agreement Exchange is the process of updating and exchanging partner information and Tariffs. It allows operators to store and maintain RAEX information in CapSettle as well as create and edit RAEX files.
Volume Discounts The volume discount feature enables operators to modify the resulting charge of a set volume of traffic on a specified used amount. Discount agreements can be setup with one or more discounts based on volume with its individual partners over a specific time period. Recurrent Charges Support for non-usage based one time, or recurrent charges such as letting of space, leased lines or renting of equipment with interfacing possibilities to other support systems. Partner Management Partners are easily configured and maintained where all agreements, differentiated price plans, discounts and taxes are connected in an intuitive way. Simulation tool CapSettle introduces a unique feature in the Simulation tool. This will allow operators to test and simulate flows in CapSettle on live data in a read only state. This enables operators to keep a test case for each possible scenario with a expected result, and when a change is made on the live environment, the simulation tool can verify that changes made has not affected any existing flows in a negative way. Subscriber Aggregation The subscriber aggregation functionality enable operators to offer unique price plan packages to its subscribers, based on aggregated usage on a daily or tiered charge for inbound and outbound roaming. Account Management Each partner is linked to a consolidated statement where all information including accounts receivables and credit and debit notes are connected to individual legal entities for precise billing and settlements. Suspended files Proven concept of the handling of suspended xdrs where identification, correction and re-processing is done directly from the user interface. The CapSettle suspense management tool simplifies operational requirements and makes zero CDR s in suspense a reality. Finance & reporting Accounts receivable (payment registration, debit and credit notes) as well as invoice generation is included in CapSettle. The solution also provides real time reporting and business analysis. CapSettle can easily be interfaced to other ERPs and Data warehouse solutions. Billing CapSettle offer a variety of billing alternatives including burstable billing, also known as 95th percentile billing. This means that charge calculation will be based on 95 % bandwidth usage excluding burstable bandwidth access for 5 % of the time without financial penalty. Re-rating CapSettle allows true re-rating and re-pricing on all levels in the system since the system never manipulate the original file and it is only processed by a single solution. If other operators require assistance in the Roaming Wholesale, TAP, RAP, NRTRDE areas we feel proud to strongly recommend Capana as a service partner. Primož Perko Roaming Coordinator, T-2 Slovenia
ABOUT CAPANA The strongest asset we have is our people, our team who work for Capana and ultimately our customers. Our aim is to make sure every employee feels as an important part of the Capana family so that we can look after our customers in the best possible environment. We encourage diversity and people to think logically and outside of the box. Our team is passionate about what we do and how we do it. We validate every day and continually challenge ourselves to be better. We have three very simple values that the company is built on. This provides the framework for how we do business and treat our partners, clients and colleagues. Capana is a privately held company with founders and employees as shareholders and over the years we have grown our business step by step to make sure that we don t jeopardize these core values. Great Results We value curiosity and the ambition to constantly develop. In order to keep our customers satisfied we need to be great at what we do in all aspects. An openness to each other and the ability to always learn from mistakes as well as success, is was makes us moving forward. We embrace challenges and are passionate about always deliver great results. By constantly developing, we become better at what we do. We pride ourselves in fast and timely deliveries. No matter what it takes, we must always strive towards satisfying our customers and deliver on time without compromising our consistently high quality of our products and services. Great Times Great People To deliver great results and keep the willingness to continue to develop, you need to enjoy what you do and have fun while doing it. At Capana, we rely on each other as a team and we become empowered by giving each other the freedom to succeed both as individuals and as a group.
WHY CAPANA? Years of experience within Telecommunications and the wholesale domain. Service oriented and extremely flexible organisation and personnel. Follow GSMA roadmap for roaming billing and settlements. Flexible delivery models with on-site personnel catering to your specific needs. High quality solution and services that will help operators achieve their goals. We experience Capana as extraordinarily service orientated and they are available whenever we need a dialogue. Espen Knudsen, Sales Director Edda Media Norway 1 2 3 4 5 6 7 8 Capana is an IT application vendor and consulting company that focuses on business intelligence, wholesale billing and settlements, IT outsourcing and general consulting. We started as a 3 person firm providing consultancy services for the Telecommunications industry. Today, we employ over 100 people. In the business intelligence world, we have been acknowledged by QlikTech as the fastest growing partner in the Nordic region, with hundreds of successful deliveries. In 2006, we branched out by forming Capana Nordic with 100% focus on Wholesale Billing and Settlements for the Telecommunications and Utility industry. Our unique and flexible solution CapSettle has since then been deployed all over the world managing 100 s of millions of transactions per day for billions of USD. Our IT Operations department offers an alternative option to the classic and well known way of outsourcing IT operations. We are always striving towards short time to market, high customer satisfaction and excellent product and services. Our offices are located in Aalborg, Copenhagen, Gothenburg and Dublin. We have partnerships globally and global presence in Africa, South America and across Europe.
CONTACT US TODAY! +353 (0) 85 883 9787 Capana has four offices located in Denmark, Sweden and Ireland. We have partnerships globally and global presence in Africa, South America and across Europe. Tel: +353 (0) 85 883 9787 Email: contact@capana.com Web: www.capana.com