Canada Public Holiday and Vacation Policy

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Canada Public Holiday and Vacation Policy PUBLIC HOLIDAY POLICY Salesforce employees are eligible for several paid public holidays each year. Actual days vary depending on the province of employment. See observed public holidays below: Ontario Province Public Holidays Family Day third Monday of February Good Friday Friday before Easter Civic Holiday First Monday of August Labour Day First Monday of September Boxing Day December 26 British Columbia Family Day second Monday of February Good Friday Friday before Easter British Columbia Day first Monday of August Labour Day First Monday of September Remembrance Day November 11 (Observed Monday, November 13 th ) Quebec Good Friday Friday before Easter day Easter Monday Monday after Easter day St. Jean Baptiste June 24 (Observed Friday, June 23rd) Labour Day first Monday of September Boxing Day December 26 June 2013

Alberta Nova Scotia New Brunswick Family Day third Monday of February Good Friday Friday before Easter Heritage Day first Monday of August Labour Day First Monday of September Remembrance Day November 11 (Observed Monday, November 13 th ) Heritage Day- third Monday in February Good Friday Friday before Easter day Natal Day first Monday of August Labour Day first Monday of September Remembrance Day November 11 (Observed Monday, November 13 th ) Boxing Day December 26 Good Friday Friday before Easter day New Brunswick Day first Monday of August Labour Day first Monday of September Thanksgiving Day Second Monday of October Remembrance Day November 11 (Observed Monday, November 13 th ) Christmas Day December 25 Boxing Day December 26 EXCEPTIONS TO PUBLIC HOLIDAY ENTITLEMENT In Alberta, New Brunswick, Nova Scotia, Ontario, and Quebec, employees who are absent without reasonable cause on the working day immediately prior to or following the holiday will not be entitled to public holiday pay. Furthermore, in Alberta employees are not entitled to public holiday pay if they have worked less than 30 days during the preceding 12 months; in New Brunswick, employees are not entitled to public holiday pay if they have worked fewer than 90 days during the preceding 12 months. And in British Columbia and Nova Scotia, an employee who has not earned wages for the 15 of the last 30 calendar days is not eligible for public holiday pay. 2

SCHEDULING OF PUBLIC HOLIDAYS In most, but not all instances, public holidays are observed on the calendar day on which they fall. However, public holidays falling on Saturday will in most cases be observed on the preceding Friday; holidays falling on Sunday will in most cases be observed on the following Monday. In 2017, New Year s Day falls on a Sunday and will be observed on Monday, January 2 nd. Quebec s St. Jean Baptiste Day falls on a Saturday and will be observed on Friday, June 23 rd. Canada Day falls on a Saturday and will be observed on Observed Monday, July 3 rd. Remembrance Day falls on a Saturday so will be observed on Friday, November 11 th. These dates apply only in the provinces that celebrate these holidays. PERSONAL DAYS (also known as FLOATING HOLIDAYS) Employees are also eligible for personal days each year to use as sick days, alternate religious holidays, attending to personal matters and/or emergency leave. Employees receive 4 personal days per calendar year and assignment to new hires is as follows: Hired January - March: 4 personal days Hired April June: 3 personal days Hired July September: 2 personal days Hired October December: 1 personal day Personal Days are provided as days off with regular pay but they are not treated as paid public holidays for premium or holiday pay purposes. SCHEDULING OF PERSONAL DAYS Personal days do not need to be reported in Workday Time Tracking. To request a personal day, employees work with their manager to obtain approvals and tracking for the days they intend to take. Employees must notify their immediate supervisor at least 10 days in advance of their intention to take a personal day whenever possible. Salesforce attempts to accommodate employee requests for personal days and reserves the right to schedule in accordance with operational requirements. NO CARRYOVER Personal days must be taken within the calendar year they become available. If the personal days are not taken prior to the end of the calendar year then entitlement is automatically forfeited. Personal days cannot be carried over from one year to the next and there is no payment available for unused personal days. PERSONAL DAYS AND ALTERNATE RELIGIOUS FAITHS It is Salesforce s policy to arrange reasonable accommodation for the needs of employees who observe religious holy days other than those already accommodated by ordinary scheduling and statutory holidays. Employees have a responsibility to alert their supervisor in a timely fashion to upcoming religious observances and anticipated absences. Employees must notify their supervisor at least ten (10) 3

days in advance of their intention to be absent from work to celebrate a specific religious holy day(s). Salesforce will make every reasonable effort to accommodate employees specific religious beliefs, creeds and festive days unless to do so would cause undue hardship. In all cases, employees will first be asked to use their personal days if absence will be occasioned by a religious observance not already accommodated by ordinary scheduling or statutory holidays. If the employee has exhausted personal days, Salesforce will try to reasonably accommodate their needs by providing flexible scheduling, an unpaid absence or allowing the employee to make up time lost, unless to do so would cause undue hardship. VACATION POLICY Salesforce encourages employees to maintain a healthy balance between their personal and work lives. The Company provides employees with time away from work for rest and recreation, personal business, and other situations. This program is designed to allow employees substantial flexibility in coordinating individual needs with business requirements. If taking days for personal illness or illness of another family member, these days will also count as leave days for purposes of any emergency or family leave provisions of the applicable employment or labour standards laws. When taking vacation for personal illness or injury, employees are asked to contact the Benefits Department to determine possible eligibility for disability benefits under Salesforce s health plans. VACATION ELIGIBILITY All regular full-time employees (those regularly scheduled for at least 40 hours per week) are eligible for vacation time and pay. Part-time employees are also eligible for vacation time and pay, in accordance with the provisions of the applicable employment or labour standards laws of the province in which they work. VACATION PAY Vacation pay for regular full-time employees is calculated and paid according to the schedule that follows at the rates and formula set out in this policy. The percentages will be applied to regular base salary. The employment or labour standards laws of each province require vacation pay to be calculated on a percentage of all earnings. Salesforce, however, is providing more vacation time and applying a higher vacation pay percentage than is required under such laws. This means that the amount of vacation time and pay provided by Salesforce will, in most cases, be greater than is legally required. At the end of each calendar year, the Company will calculate the amount of vacation pay provided to each employee and compare it to the amount required by the employment or labour standards laws. In the unlikely event that vacation pay calculated in accordance with this policy is less than vacation pay calculated at the minimum rates and formula provided by the applicable employment or labour standards laws, the Company will pay any balance owing to the affected employee within 90 days of year end. For greater clarity, employees will be entitled to Vacation Pay as set out in this policy or vacation pay calculated in accordance with the minimum rates and formula provided by the applicable employment or labour standards laws, but not both. 4

VACATION ACCRUAL The vacation year matches the calendar year. Beginning with their month of hire, all regular fulltime employees accrue vacation hours on a monthly basis. Monthly accrual is based on completed years of service in accordance with the table below. Completed Service Vacation Time Accrual Per Year (Days) Vacation Time Accrual Per Pay Period (Hours) Vacation Base Pay Accrual* 0-24 months 15 4.62 6.0% (under 2 years) 25-59 months 20 6.15 8.0% (2 5 years) 60 + months 25 7.69 10.0% (over 5 years) * As a percentage of regular weekly base salary actually paid for the vacation year in which vacation was earned. VACATION CARRYOVER At the end of each calendar year, employees are eligible to carry over a maximum of two (2) weeks (10 days) of unused vacation to be used in the next calendar year. The right to carry over vacation is subject to the pre-condition that all employees first take the minimum vacation period per year as required by the applicable employment or labour standards laws of the province in which they work (the Statutory Minimum ) before they can use any carried over vacation. (The Statutory Minimum is typically 10 days, but does vary from province to province.) Any additional accrued vacation can be carried over up to a maximum of two weeks. Examples Ex 1 An employee accrues 15 days of vacation in the vacation year January 1 December 31. In that same year, the employee takes the minimum statutory vacation of 10 days leaving a balance of accrued but unused vacation of 5 days. 5

In the next vacation year, this employee accrues 15 days of vacation in the vacation year January 1 December 31. The employee also has 5 carry over days from the previous year for a total of 20 vacation days. Ex 2 An employee accrues 25 days of vacation in the vacation year January 1 December 31. In that same year, the employee takes the minimum statutory vacation of 10 days and has accrued but unused vacation of 15 days. This employee is able to carry over 10 vacation days to the next vacation year and forfeits the additional 5 days of vacation (both the time and Vacation Pay). VACATION PAY DURING EMPLOYMENT Salesforce pays active employees their regular salary while on vacation. The paid vacation days are deducted from vacation pay carry-over days and vacation accrual days for each day of vacation taken. VACATION REQUESTS Vacation requests are submitted through the Workday Time Tracking application. PTO requests are logged in the time widget within Workday and will appear on the time tracking calendar. Employees are responsible for submitting and obtaining PTO approval prior to submitting time on Friday. Once the request is approved, it appears as a time block on the time-tracking calendar. The Company does not have a separate "comp time" policy and managers cannot extra provide extra vacation time. If you have questions, please access Concierge or the Employee Success Chatter group. VACATION PAY WHEN EMPLOYMENT ENDS If an employee leaves Salesforce, they will receive payment for all unused accrued vacation pay calculated in accordance with this policy for that period of time required by the applicable employment or labour standards laws. 6