Portugal Telecom Inovação e Sistemas

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Portugal Telecom Inovação e Sistemas Developing innovative products & services in the ICT landscape Luis Miguel da Silva Director www.ptinovacao.pt FUSION Workshop, Aveiro 14 October 2014 This document is intellectual property of PT Inovação, SA and it s use or spread is prohibited without express written permission.

Portugal Telecom Inovação e Sistemas PT Inovação e Sistemas is a technological company in the Portugal Telecom Group, focused on the development of innovative products and services and in systems integration for Telco and IT markets.

Agenda Portugal Telecom PT Inovação e Sistemas: a driver of Innovation and R&D

A SECTOR IN TRANSFORMATION Portugal Telecom: An innovative customer-oriented enterprise, aware to the transformations in its industry CHANGING CONSUMER HABITS

PT differentiation on Digital services Personal and Residential B2C

FROM TELCO TO ICT OPERATOR ICT PORTFOLIO FOR B2B

FUTURE PROOF NETWORK ICT PORTFOLIO FOR B2B

WORLD CLASS DATA CENTER ICT PORTFOLIO FOR B2B

Agenda Portugal Telecom PT Inovação e Sistemas: a driver of Innovation and R&D

With a young and motivated team More than 2000 employees Researchers and experts in Telecommunications and ICT With advanced skills PhDs, Masters, MBA & Post-graduate degrees S. Paulo Rio de Janeiro Aveiro Lisbon Oporto Covilhã With technological certifications Microsoft, SAP, Oracle, Filenet, Concept Wave, TIBICO, SAS, Microstrategy, KOFAX Luanda Casablanca Maputo ABOUT US INSIGHTS PORTFOLIO REFERENCES

Developing advanced solutions for over 64 years I9 Mobile Portal First live TV commercial service over GPRS Euro 2004 Technology provider for Euro 2004 GPON First interoperable ONT M2M Machine-to-machine services and communications Telco-in-a-Box Integrated OSS/BSS solution 50 s/ 60 s Automatic switching Portugal becomes the first country with a fully automated telephone network 70 s/ 80 s MIC 30 Full digitalization of the transmission network 90 s Broadband First Broadband ATM connection (Aveiro Madrid) MIMO First cellular prepaid service in the world 2000 s picodslam Portugal becomes the 4th country in the world with full Broadband coverage MEO Innovative service of interactive TV 2010 s MEO GO! My TV on the go CRM One Integration and migration of legacy systems and Siebel into a single CRM ABOUT US INSIGHTS PORTFOLIO REFERENCES

Business Areas Connectivity Operations Support Systems Network Control and Services Platforms Business Support Systems Smart Cities & IT Solutions

CONNECTIVITY Access, aggregation and core network solutions MPLS - Transport Systems GPON - Gigabit Passive Optical Networks FTTx Outside plant passive optical components Engineering services Network survey, planning and optimization ABOUT US INSIGHTS PORTFOLIO REFERENCES

OPERATIONS SUPPORT SYSTEMS Integrated Suite to simplify the processes of network planning and construction, service provision and guarantee quality of service Inventory and network planning Real time seamless service provisioning Network performance / customer experience management End-to-end QoS Assurance Test & Diagnosis ABOUT US INSIGHTS PORTFOLIO REFERENCES

NOSSIS Suite A Certified Suite Certified Suite of Products The first OSS suite to be awarded a TM Forum Frameworx 12 Product Conformance Certification. The certification recognizes the degree to which NOSSIS Suite 2.0 complies with the TM Forum s Frameworx 12.

NETWORK CONTROL AND SERVICES PLATFORMS Convergent networks and service delivery platforms that allow policy management and user control over services' access Network and service delivery platforms Seamless mobility management Online and offline charging systems One-to-one contextualized marketing and campaign management ABOUT US INSIGHTS PORTFOLIO REFERENCES

NGIN Quantum Suite Real-Time Business Control Personal and Corporate services with real time usage control Supports mimo, the first mobile prepaid service in the world Convergence / Access, Service, Customer More than 130 million users worldwide Handles 200 billion events per year on a single platform MVNO Enabler

SEC Enterprise Convergent Service Personal and Corporate services with real time usage control

SMART CITIES & IT SOLUTIONS Leading edge ICT solutions in Smart City context Machine-to-Machine Applications Enablement Connectivity Management Real-time remote medical diagnosis Collaborative environment and telepresence elearning Management System ABOUT US INSIGHTS PORTFOLIO REFERENCES

M2M Platforms Machine-to-Machine platform of services delivery. SMART CITIES & IT SOLUTIONS Leading edge ICT solutions in Smart City context Medigraf Remote management of medical diagnosis process. Formare Knowledge management system. icare Convergent and multichannel platform for customer interaction. ABOUT US INSIGHTS PORTFOLIO REFERENCES

Collaborative R&D Cloud Services 4G & Green Wireless Identity Management and Privacy Research & Development Intelligent Connectivity Management Universities R&D annual program International Cooperation EU Framework Programs Industry R&D collaboration R&D national programs Internet of Things Cloud Networking Personalization & Context Awareness Improved Interaction & Augmented Reality ABOUT US INSIGHTS PORTFOLIO REFERENCES

The way ahead A Digital World IT Centric The Digital World brings new opportunities and new challenges Transforming the enterprises to this new reality implies to embrace new ways to run the business; It s about: - Put the Customer at the heart of your business - Be very Agile - Be very Innovative (namely in the use of technology) Puting IT at the center of Operations

The way ahead Telco as a key enabler in the Digital Business Transformation Social Mobile Cloud A toolkit for the Digital Enterprise Value Chain BigData Analytics

The way ahead Telco being impacted by the Digital World Cloud Computing Cloud Networking (NFV+SDN) Open Innovation From All-IP to All-IT

Telco 2020 vision Telco Provider Cloud Provider NFs in dedicated appliances IT services Virtualization NFs on COTS NFs on virtualized COTS Network Evolution Cloud Evolution IT Services (I/P/SaaS) Automated Lifecycle Management SDN for Dynamic DC Network (DCN) Mgmt. NFV (NFs over Cloud Infrastructure) SDN for Dynamic DC Network (DCN) Mgmt. in NFV Context SDN for inter- DCN Dynamic Mgmt. SDN for overall Telco Network Telco functions / IT Platforms delivered aas Telco 2020 Integrated Cloud & Network Provider Phase 1: Network & IT Separation Phase 2: Network & IT Convergence Phase 3: Network & IT Full Integration

contact@ptinovacao.pt Rua Eng. José Ferreira Pinto Basto, 3810-106 Aveiro Portugal T: +351 234 403 200 F: +351 234 424 723 www.ptinovacao.pt This document contains intellectual property of PT and is prohibited its use or spread without express written permission.