Transportation Worker Identification Credential (TWIC) Program Briefing AAPA Operations & Technology Seminar June 7, 2011
Program Statistics Item Number (as of 3-Jun-11) Enrollments 1.89M Cards Activated 1.72M Total Applicants Denied* (2%) 36,000 Number of Enrollment Centers 135 failure to provide sufficient documents; or, failure to respond. 2
TWIC Pilot Sites Major Test Site with Multiple Facilities Single Facility Test Site 3
Pilot Participant and Reader Statistics 23 individual facilities or vessel operations participated 156 readers used in pilot test 33,000 TWIC holders (potential pilot population) TWIC Reader Types In Pilot Testing Participant Type Fixed Portable Total Readers Container Terminals 60 13 73 Large Passenger Vessels/Terminals 2 25 27 Petroleum Facilities 21 4 25 Break-Bulk Terminals 12 6 18 Small Passenger Vessels/Towboats 0 6 6 Other 5 2 7 Total 78 56 156 4
Pilot Highlights and Status Reader laboratory testing is complete included: Functional testing: conformance to TWIC specification Environmental testing: ability to withstand conditions anticipated to be encountered at maritime facilities (heat; cold; rain/snow; salt spray; dust; solar radiation; vibration; etc.) Field reader tests were completed May 31 st still collecting and reviewing final data collection at several large facilities Reader certification will provide formal TWIC reader certification process; anticipate reader rule to require use of certified readers Pilot Report: delivery to congress early summer 5
Pilot Results / Challenges System design and integration of readers and physical access control systems (PACS) with facility or vessel operational profile is key Dedicated fixed systems were easier to install and operate than those integrated with other business-related systems; portable (handheld) readers offered flexibility at manned access points, or where credentials required checks absent an access point (i.e., vessel operations; spot checks; etc.) Operator and worker training with readers and PACSs was critical to smooth operations Registration of cards into PACSs was time-consuming for large facilities or those with a high number of truckers When reader systems are well-planned; properly installed; operated by knowledgeable personnel; and, TWICs are presented by users familiar reader operations, access point throughput is maintained with manageable impact to business operations. 6
Card Failures TWIC Program Office is aware cards are failing at unexpectedly high rates. Failure rates first noticed as cards in service aged Introduction of readers recently at high-traffic pilot sites exposed scope of problem Failures primarily impact ability of the card to be read contactlessly via close-range radio-frequency data exchanges with contactless readers. Other failures involve: the integrated circuit chip (ICC); de-lamination of the holographic security film; and, fading. PMO is investigating failures: Completed a forensic analysis of contactless failures by independent laboratory Sampled and tested cards at multiple maritime facilities Continue to communicate with stakeholders; receive and evaluate card failures reported from owner/operators and security officials PMO is developing a plan of action and will follow up with members and stakeholders In the interim: Within 60 days enrollment centers will begin providing plastic cardholders and card handling instructions with every card activated 7
BACKUP SLIDES 8
Coast Guard Authorization Act - TWIC Coast Guard Authorization Act of 2010 contains some changes for ports and facilities As CG reviews these requirements, we will follow the required notice and comment process, and ensure that CG offices are aware of these changes. Eight sections involve TWIC provisions: Sec. 802: Transportation Worker Identification Credential (pilot report) Sec. 808: Pilot Program for fingerprinting of maritime worker Sec. 809: Transportation security cards on vessels Sec. 814: Use of secondary authentication for transportation security cards Sec. 815: Assessment of transportation security card enrollment sites Sec. 818: Transportation security cards; access pending issuance; deadlines for processing; receipt Sec. 819: Harmonizing security card and MMD expirations Sec. 823: Transportation security card activations at any MTSA facility 9
Reader Requirements Rulemaking Notice of Proposed Rulemaking (NPRM): NPRM under development Comments from the Advanced NPRM which published 27 March 2009 Initial Technical Testing & Preliminary pilot data NPRM & regulatory impact assessment will be informed by complete pilot data Publish NPRM after the final pilot report is presented to Congress, anticipated late CY2011 Final Rule: Anticipated late CY2012 Will incorporate comments received in response to NPRM Final Implementation Anticipate 6 12 months 10
Test Plan Three Phase Approach Initial Technical Testing (ITT) Completed Determined if industry-developed biometric card readers met TWIC card-reader specifications; Included functional and environmental laboratory testing of a sampling of TWIC readers Early Operational Assessment (EOA) Completed Planned duration: 11 weeks at each site Provides for start-up learning curve Evaluates the technical performance of TWIC readers at test sites Pilot participants select the readers they plan to test and install, and then use the readers as part of their normal business and operations System Test & Evaluation (ST&E) Completed (except at several LA/LB sites) Planned duration: 16 weeks at each site Evaluates the operational and technical impact of installing and using TWIC readers at a variety of maritime facilities and vessels once readers / users achieve steady-state operation Includes an assessment of reader effectiveness, suitability, and supportability 11
Pilot Delays Start-Up Delays: TSA: In response to maritime stakeholder demands for readers capable of conducting a biometric match without PIN entry and without inserting the card into a reader (i.e., read the TWIC contactlessly) TSA developed a TWIC card and reader specification a nine-month effort Industry: Reader vendors then developed readers based on the new specification; first ICE list issued October 2008 Execution Delays: Ports & Terminals: The voluntary nature of the pilot allowed each participant to proceed at their own pace timelines set by government are unenforceable (See Table 1) Ports: Expressed concerns by ports regarding grant fund issues waiver of matching funds; sufficiency of funds Ports & Terminals: Slow pace of reader plan development; submission of grant supporting documents; and contract awards Terminals: Impact of recession on commercial terminal operators reduced staffs and financial reserves Technical: Complexity of some installations linkage to other databases; reader and physical access control system interface issues 12