Preparing Tomorrow s Manufacturing Leaders Today.

Preparing Tomorrow s Manufacturing Leaders Today. KIRKWOOD TRAINING & OUTREACH SERVICES Leadership in Manufacturing Certificate 2016 2017 TRAINING SCHEDULE

LEARN WHAT IT TAKES TO LEAD IN A GROWING INDUSTRY. The manufacturing industry is full of opportunities and growth. Currently, manufacturers are taxed with a unique situation growing their organizations while coaching their current staff and developing their future leaders. Kirkwood Training & Outreach Services has collaborated with industry experts to implement a new training program to prepare tomorrow s manufacturing leaders today. The Leadership in Manufacturing Certificate allows participants to join a cohort of other individuals within the manufacturing industry to learn from, share ideas and develop relationships, while building leadership skills. Training classes are held every other week and during the non-session weeks, participants will have the opportunity to apply their newly developed skills and knowledge in real world situations. Individuals will be able to complete both level one and level two certificates. Tuition includes all materials. Maximize your investment by adding one-on-one coaching hours to your classroom experience. REGISTRATION Training sessions begin September 21, 2016 at the following location: Kirkwood Continuing Education Training Center 101 50th Ave. SW Cedar Rapids, IA For additional information and to register, please contact a KTOS sales manager at 319-398-5623 or visit www.kirkwood.edu/lmc.

TRAINING SCHEDULE - LEVEL ONE Vision, Mission, Strategy, and Understanding Emotion at Work Explore the role of company mission, vision and strategy in today s manufacturing environment. Examine strategic leadership to maximize organizational resources for higher performance. Compare and contrast various strategies for a variety of department, line or shift needs and changes. Examine self-awareness as a key to leadership success. Apply current ideas about emotional intelligence to understanding others in everyday situations. Find out why understanding emotion is important in leading change and motivating others. September 21, 2016, 8 a.m.-2 p.m. Organizational Skills of a Leader Today s leaders must manage all resources effectively and efficiently, including time and priorities. Examine methods of time management, learn to plan more effectively, and apply daily techniques for production. Practice assessing situations and managing interactions, including conversations, even more effectively. October 5, 2016, 8 a.m.-12 p.m. Operations Planning and Prioritization Building upon information from previous classes, focus will be on understanding the foundation principles of operations management and planning strategies in the manufacturing environment. Basics of forecasting, sales and production planning, and concepts of master scheduling and capacity management will be explored. October 19, 2016, 8 a.m.-12 p.m. Expert: Dr. Mel Gonnerman, Jr. Methods of Quality Management Part 1 Compare and contrast methods for quality management and continuous improvement. Examine overall methodologies that can be applied to increasing quality. Understand the voice of the customer and the impact of organizational structure, processes, culture, and communication on everyday quality decisions. Identify the key principles of Lean Management as one major method of continuous improvement. November 2, 2016, 8 a.m.-12 p.m. Kirkwood Training & Outreach Services 1

TRAINING SCHEDULE - LEVEL ONE Methods of Quality Management Part 2 Explore Lean Management in more detail. Learn more about the impact of waste. Examine key parts of a process and value stream. Practice new tools to help improve collaboration, root cause identification and process improvements. November 16, 2016, 8 a.m.-12 p.m. Customer and Public Relations Strategies Building relationships both internally and externally is a critical function. Recognize the role and implications of social media and work. Examine techniques for building professional reputation, methods for professional presentation and the effects of poor decisions and negative comments in and outside of work. November 30, 2016, 8 a.m.-12 p.m. 2 2016 2017 Leadership in Manufacturing Certificate

TRAINING SCHEDULE - LEVEL ONE Professional Presence, Style and Branding Review best practices for effective professional communication in face-to-face and written communication. Practice ways to improve and brand your leadership through impression management, body language and presentation style. Recognize the legal responsibilities for daily documentation and correspondence. Apply new techniques to daily writing and communication with others. December 14, 2016, 8 a.m.-12 p.m. Moving from Buddy to Boss Learn more techniques for leading by example. Identify key issues in setting boundaries and building internal relationships. Practice handling key conversations with former peers, other departments and internal customers. January 11, 2017, 8 a.m.-12 p.m. Professional Communication for Daily Interactions Today s business environment uses more rapid-fire communication than ever before. Hours are spent each day checking and responding to messages. When meeting in person, there is only one chance to make a first impression, and success may hinge upon the ability to communicate effectively. Learn ways to improve professional written and verbal communication techniques to use with both internal and external customers. January 25, 2017, 8 a.m.-12 p.m. Expert: Lauren Chalupsky-Cannon Resolving Conflict Conflict is a necessary and inherent part of organizations. Recognize the various types of conflict and the various styles for response. Learn to identify and diagnose core issues. Practice critical conversations to begin dialogue when conflict impacts team and performance. February 8, 2017, 8 a.m.-12 p.m. Expert: Dr. Randy Richards Problem Solving and Performance Management Apply previous learning to a variety of employee and organization situations where conflict occurs. Examine ways to respond to various types of problems at work. Compare and contrast different approaches to solving a variety of performance management challenges in the daily life of a supervisor. February 22, 2017, 8 a.m.-12 p.m. Expert: Dr. Dan Ebener Kirkwood Training & Outreach Services 3

TRAINING SCHEDULE - LEVEL ONE Finance for Daily Management Learn how to read standard financial documents including income and other cash flow statements. Examine a range of annual operating plans. Practice methods to analyze financial performance including cost of goods, cash flow and potential loss and waste. Learn standard budgeting processes. Gain an understanding of profit cause and effect. March 8, 2017, 8 a.m.-12 p.m. Expert: Michael Bootsma Human Resources for Daily Management People-related costs are a significant portion of any organization s operating expenses. Learn more about the legal requirement of human resource management. Review best practices for hiring and employee relations, and gain a new understanding for organization decisions and costs associated with total compensation, benefits management and staffing strategies. March 22, 2017, 8 a.m.-12 p.m. Expert: Dr. Conni Huber Critical Thinking for Future Success and Graduation Improve skills to assess situations, understand information and identify core problems from different perspectives in order to take or suggest best possible solutions. Examine options and understand unintended consequences or implications. Review common thinking and decision-making errors. Gain confidence in decision-making abilities to lead and welcome new challenges. April 5, 2017, 8 a.m.-2 p.m. 4 2016 2017 Leadership in Manufacturing Certificate

TRAINING SCHEDULE - LEVEL TWO Seeing the Big Picture: Strategy, Scope and Impact Examine critical strategic leadership issues in today s manufacturing organizations. Analyze decision-making models, cause and effect applications and issues surrounding critical thinking, ripple effect and management strategies. Apply information to daily challenges as well as longterm operational planning. Compare and contrast various organizational challenges and key leadership actions required to move from strategic planning to tactical action. Explore external factors including industry, technology and competitive environment, as well as internal factors of culture, structure, leader influence and physical resources. April 19, 2017, 8 a.m.-2 p.m. Leading Today s Multiple Generational Workforce Apply learning to a fun and challenging topic. Recognize the various contributions of generations at work today. Identify strategies to engage and retain employees of all ages. Utilize practical suggestions to apply immediately back at work to teach and model for others. May 3, 2017, 8 a.m.-12 p.m. Expert: Heather Woody Developing Accountable and Motivated Employees Examine the leader s role in establishing culture, expectations and the climate for performance. Distinguish when to lead and when to champion. Compare and contrast various types of performance management techniques. Evaluate methods to set clear expectations and develop accountability in others. May 17, 2017, 8 a.m.-12 p.m. Expert: Dr. Dan Ebener Supply Chain In our increasingly interconnected world, the role of logistics and supply chain management is critical to the economy, meeting manufacturing production and supply goals, and fulfilling customer demand for products. Review of key concepts and processes, practical considerations for manufacturing managers and supervisors, and strategies for improved efficiencies in supply chain networks and product flow. Discussion of current issues, challenges and opportunities in logistics and supply chain management. May 31, 2017, 8 a.m.-12 p.m. Kirkwood Training & Outreach Services 5

TRAINING SCHEDULE - LEVEL TWO Project Management Part 1 Learn the key principles of project management. Examine stakeholder roles, communication planning, timelines and setting tasks. Recognize the importance of back and forward scheduling, as well as cross department project coordination. Understand your role and how to leverage work styles for project success. June 14, 2017, 8 a.m.-12 p.m. Expert: George Hollins Project Management Part 2 Practice with a variety of visual tools to organize projects and plan work, including proposals, risk assessments, checklists and Gantt charts. Apply learning to management, and learn methods to manage conflict, hold others accountable and improve communication to get results. June 28, 2017, 8 a.m.-12 p.m. Expert: George Hollins Lean Leadership Part 1 Examine Lean as a method of continuous improvement. Learn how to successfully lead a Lean project. Evaluate methods to lead projects and influence others for results without formal title authority. Develop ways to apply Lean processes to projects at work. July 12, 2017, 8 a.m.-12 p.m. Lean Leadership Part 2 Learn more about Lean as a continuous improvement method. Understand what Lean tools and events are. Identify the impact of waste. Examine key parts of a process and value stream. Practice new tools to help improve collaboration, root cause identification and process improvements. July 26, 2017, 8 a.m.-12 p.m. Organizational Culture and Climate Examine the critical role of a leader s impact on culture and climate. Compare and contrast various leadership and management strategies to impact structure, communication and service. Identify steps to developing a people-centered company that recognizes the impact of everyone s work for the final product and end user. August 9, 2017, 8 a.m.-12 p.m. Expert: Dr. Mel Gonnerman, Jr. 6 2016 2017 Leadership in Manufacturing Certificate

TRAINING SCHEDULE - LEVEL TWO The Changing Organization Respond and lead through various types of change in companies. Recognize stages of transitions and plan for responses to change. Compare and contrast techniques for keeping employees motivated through change, while responding to shifts in the organizational environment. August 23, 2017, 8 a.m.-12 p.m. Leading Forward and Graduation Focus will be on the continuing leadership journey and the challenges organizational changeagents must be ready for in the coming years. Individual follow up action steps will be identified. Session includes final presentations of key learning and a recognition celebration. September 13, 2017, 8 a.m.-2 p.m. Kirkwood Training & Outreach Services 7

Facilitators Dr. Celina Peerman is a trainer and instructional designer specializing in organizational behavior and human resource management-related topics. Her experience includes senior leadership roles in profit and non-profit organizations. Her work in Southeast Asia and Canada further developed her strong international interests. For 20 years, Celina has facilitated discussions on workplace behavior for local, state and national audiences. Celina s passion is for how people behave at work - the good, the bad and the worst. Her style has been described as dynamic, noting the ability to draw in even the most resistant attendees through real life examples and humor. Dr. Mel Gonnerman, Jr. is the Director of Industrial and Organizational Services at The Peerman Group where he provides companies solutions in the areas of training, organizational planning and leadership development. He has a Ph.D. from Northern Illinois University where he studied social and industrial/organizational psychology. He is a former faculty member in the psychology department at the University of Northern Iowa, research operations manager at the Center for Social and Behavioral Research at UNI, founder and executive director of a non-profit organization and corporate planner and marketing director at a manufacturing company. Experts Lauren Chalupsky-Cannon is an engaging, highly-rated instructor, with an advanced degree and many years of professional experience. Lauren draws on decades of experience teaching, public speaking, training, coaching and theater. Lauren acted as a visiting professor at an East Asia Jeju University, where she also acted as their English Protocol Specialist and editor/proofreader of professional journal articles, magazines, newspapers and promotional publications. She has held numerous leadership positions at both the local and regional level, and was nominated into the 2012 Corridor Business Journal s 40 Under 40. In demand as a communications specialist, trainer, and speaker, she has led sessions at many conferences, including NECA (National Electrical Contractors Association), the Midwest Agriculture Aviation Association and the East Asian Development Bank. In addition to her English language qualifications, she owns two small businesses in Cedar Rapids area, giving her years of field experience in successful professional business communications. Dr. Randy Richards is director of the St. Ambrose Master of Business Administration program and teaches for the Managerial department. He has been a visiting professor at many universities all over the world. Randy s workshops are known for the participant interactions, intensity and fun. He has published several articles in the area of organizational behavior. He has an active consulting, coaching and corporate training practice. He received his doctorate in philosophy from the University of Iowa. 8 2016 2017 Leadership in Manufacturing Certificate

Experts Dr. Dan R. Ebener has been practicing leadership and developing leaders since 1976. He teaches leadership full-time for the Masters of Organizational Leadership (MOL) program at St. Ambrose University and serves part-time as director of planning for the Diocese of Davenport. Dan has traveled to 61 countries, most of them on mission trips, and has presented in 43 states and 14 countries. Dan is the author of three books, including Strategic Planning: An Interactive Process for Leaders. A second career academic, Dan served as director of Catholic Charities in Davenport from 1986-2006. Dan has consulted with over 100 organizations through his consulting business, Quad City Leadership Consulting, and provides leadership training and strategic planning for nonprofits, churches, government agencies and corporate businesses. Michael Bootsma graduated from Iowa State University with a Bachelor s degree in Accounting and Finance, and graduated with a Juris Doctorate and Masters in Accounting from the University of Iowa. He is a licensed CPA and a licensed attorney in the state of Iowa. Michael has held various professional positions in the areas of law and accounting, and currently teaches law, cost accounting and taxation classes for Iowa State University as a Dean s Teaching Fellow in Accounting. He is the primary author of Comprehensive Business Law. Dr. Conni Huber is the Director of Human Resources for the City of Cedar Rapids and is responsible for all aspects of human resources, including recruiting and retention, training, organizational development, labor relations, compensation and benefits, safety, health and wellness. She has been with the City for 12 years and has acted as Director of Human Resources for seven years. Huber holds a Master s degree in Management and a Doctorate degree in Adult Education. Prior to joining the City, she gained 15 years human resources experience in the retail and insurance industries. She spent six years as a staff and faculty member in higher education. Huber has served as an examiner, team lead and coach for the Iowa Recognition for Performance Excellence board. Heather Woody is a success coach who teams with individuals personally and professionally to help them experience their greatness. She has a passion for walking with people as they uncover their path to true success, goal achievement and fulfilled lives. She conducts her coaching with individuals and in small team dynamics. Heather is a graduate of Coach U, one of the largest international training organizations for professional coaches and holds a B.A. from the University of Northern Iowa in public relations and communications. She recently completed her Master Certification with the Certified Coach Federation. George Hollins has served as the University Business Manager, the Director for Design and Construction and Associate Business Manager for the University of Iowa. Before moving to Iowa City, George was the Associate Director for Business and Finance for the Iowa Board of Regents and the City Engineer for West Des Moines. He has undergraduate degrees in engineering and business, and a Master of Organizational Leadership degree. He has earned a professional certificate in Project Management from North Carolina State University and Project Management Professional certification from the Project Management Institute. Kirkwood Training & Outreach Services 9

Preparing Tomorrow s Manufacturing Leaders Today. KIRKWOOD TRAINING & OUTREACH SERVICES Leadership in Manufacturing Certificate 2016 2017 TRAINING SCHEDULE Kirkwood Training & Outreach Services 3375 Armar Drive Marion, Iowa 52302 www.kirkwood.edu/lmc Non-Profit Organization U.S. Postage Paid Cedar Rapids, Iowa 52406 Permit No. 94