General Electric Power Supplier Summit. The Benefits of Collaborative Business Commerce with General Electric Power

General Electric Power Supplier Summit The Benefits of Collaborative Business Commerce with General Electric Power

Welcome and Introductions Mitzi Hamilton Supplier Collaboration Program Leader GE Power Paola Serra Supplier Communication Specialist SAP Ariba Eric Lukens Network Deployment Lead SAP Ariba 2017 SAP Ariba. All rights reserved. 3

Supplier Collaboration GE Power Partnering With Ariba

Initiative Announcement GE Power Divisions of Gas Power Systems, Steam Power Systems and Power Services are currently introducing a new electronic platform for all suppliers. We are Partnering with Ariba to provide this solution and we will be covering all of the supplier related fees. You have been selected to participate in this new collaboration. This Platform will distribute purchase orders, create electronic document and ship notices. This will replace any current method you have with our GE divisions including other electronic tools for supplier collaboration or manual/paper processes. 2017 SAP Ariba. All rights reserved. 5

Electronic Supplier Collaboration At A Glance OUR MISSION Digitize Purchase Order Collaboration, Shipping, Invoicing, and Settlement, to transform and Streamline the Supply Chain. Provide a platform that will encourage communication and collaboration between GE & our supply base. Purchase Order Collaboration Electronic Invoicing Advance Shipping Notifications Standardized packing slips Enhanced Reporting Supplier Self-Service 2008 2017 SAP Ariba. All rights reserved. 6

Benefits Real time access to Purchase orders and status of receipt and invoice documents Mistake-proof invoicing for faster payment processing Promise/Delivery date updates by supplier are fed back real time to business ERP s Easier receiving processes with Advanced shipment notices A tool that can evolve with our business environment and provide functionality to support those changes to GE Power and its Suppliers 2017 SAP Ariba. All rights reserved. 7

Timing and Expectations March 21, 2017: Supplier Onboarding to begin Beginning Monthly Go Live April 24, 2017: Begin Receiving GE Purchase orders and submitting invoices on the Ariba Network Send Inquiries to AribaSuppliers.Support@ge.com Monthly Go Live to begin February 27th 2017 SAP Ariba. All rights reserved. 8

The Landscape is Changing 85.3% of buyers go online to research purchases 42% of all B2B spend is electronic Online payments for e-commerce to reach $31.4B, growing at 20% per year Leading companies place 60% of their orders electronically through supplier networks There are more devices connected to the Internet than there are people on Earth $40 billion in marketing spend is migrating from print to online *sources available in appendix 2017 SAP Ariba. All rights reserved. 10

Ariba Network connects people, systems, and processes between companies to simplify business commerce for collaborative innovation in the digital economy fueling operations, connections and collaborations in a highly scalable, global and secure environment 2017 SAP Ariba. All rights reserved. 11

Ariba Network The World s Business Commerce Network Buyer Participants Global enterprises Supplier Participants Direct materials Midmarket companies Indirect materials Individual buyers Services 2017 SAP Ariba. All rights reserved. 12

Ariba Delivers Solutions to Suppliers FIND buyers ready to buy Join the world s leading Business Network Become searchable as a supplier on Ariba Discovery Connect with new and existing customers ACCELERATE the sales cycle Collaborate immediately and effectively Unique and streamlined communication channel Faster delivery time of the orders and document Catch errors and correct them before they even happen 2017 SAP Ariba. All rights reserved. 13

Ariba Delivers Solutions to Suppliers IMPROVE customer retention Up to 64% reduction in error-prone manual intervention, resulting into quality improvement Gain visibility in strategic sourcing Follow a joint strategy as a partner of your customer 2017 SAP Ariba. All rights reserved. 14

Your Ariba Network Supplier Portal Log in to your Ariba account Access your PO and monitor its status Create Order Confirmations Insert comment for the buyer Review final document and send 1 2 3 4 5 >> supplier.ariba.com << 2017 SAP Ariba. All rights reserved. 16

Seller Integration cxml EDI (VAN or AS2) SAP Business One SAP SD Add-On CSV Most commonly used; Ariba s native format; direct connection with automatic validation ( >100 document/month) Silver Level Interface with Ariba through your VAN or using EDI over the internet (>500 document/year) Silver Level Adapter for sellers using SAP Business One - Silver Level Free seller add-on for SAP sellers using the Sales and Distribution Module - Silver Level PO/INV/OC/ASN (>20 document/month) According to the Hackett Group, 3.5% of document contain errors; this can be reduced to 1% through B2B process automation or up to 2.3% via use of e- invoicing through a portal Paystream Advisors and the Aberdeen Group approximates the typical paper invoice processing cost at $10.54; the costs for best in class organizations drops 50% to $5.29 per invoice, driven by e-invoicing and electronic disbursements Staples and HP see 99.9% customer retention when they integrate 2017 SAP Ariba. All rights reserved. 17

Ariba Supplier Community & Resources Account Managers for Strategic Suppliers Exchange User Community Seller Commerce Consulting Team 24x5 Global Support Product Investment Service & Training Resources 2017 SAP Ariba. All rights reserved. 18

Introducing Ariba Discovery TM : Matching suppliers to buyers that are ready to buy I m looking for... I can offer that! Perfect match! US$3 billion+ in postings 20,000+ categories 4,000+ buying organizations 1,000,000+ suppliers 2017 SAP Ariba. All rights reserved. 19

Ariba Supplier Mobile App Network Access On-The-Go! Confirm Orders Track Existing Orders Access User Community Available in the Apple itunes App Store or Google Play 2017 SAP Ariba. All rights reserved. 20

Additional Resources Customer Support: (phone/email) https://uex.ariba.com/auc/support-center/phone-list Seller Commerce Consulting Team: CommerceAssistance@ariba.com Live Demos: http://www.ariba.com/resources/live-demo 2017 SAP Ariba. All rights reserved. 22

Next Steps Only 2 simple steps to start transacting online... 1 2 3 4 5 Project Notification Letter Attend Supplier Summit Accept Trading Relationship Request Configure Account Go-Live 2017 SAP Ariba. All rights reserved. 24

3 Accept Trading Relationship Request Letter Currently, you can use Ariba's on-demand solutions with the following certified browser versions: Apple Safari 4-9 (Apple Mac OS) Microsoft Internet Explorer 9, 10, and 11 (32 bit) Google Chrome 47 Mozilla Firefox 42 2017 SAP Ariba. All rights reserved. 25

Q&A Please submit your questions using the messaging functionality Business-related questions? AribaSuppliers.Support@ge.com. System-related questions? Requests for integration? GE_Power_EMEA_Enablement@ariba.com Check out our website and our Youtube channel for more information! http://www.ariba.com/suppliers/ariba-network-for-suppliers https://www.youtube.com/user/aribaspendmanager/videos

Thank you

Appendix

Benefits sellers gain FIND BUYERS READY TO BUY ACCELERATE THE SALES CYCLE IMPROVE CUSTOMER RETENTION PREDICT AND APPLY CASH 30% growth in existing accounts 75% faster deal closure 15% increase in customer retention 64% reduction in manual intervention 35% growth in new business 75% order processing productivity gains via cxml 80% increase in order accuracy through PunchOut Up to 99% renewal rates 62% decrease in late payments 68% improvement in reconciling payments 2017 2015 SAP SAP Ariba. SE or All an rights SAP reserved. affiliate company. All rights reserved. 32 32

Here s what suppliers say FIND buyers ready to buy ACCELERATE the sales cycle Grew existing account 300% Won new 500K deals Accelerated deal cycle by 75% 50% higher conversion rate with 11% increase in lines per order IMPROVE customer retention PREDICT and APPLY cash 15% increase in customer retention 99% average fill rate with 98% on-time delivery rate document paid as quickly as 4 days Real-time visibility and improved cash flow 2017 SAP Ariba. All rights reserved. 33

FAQ Q: Why is my buyer asking suppliers to transact with them electronically? A: Your buyer wishes to move away from conducting commerce via hard copy and manually transmitted purchase orders, change orders, advance ship notices, document and more. Your buyer has selected the Ariba Network as the preferred platform for sending documents such as these. Q: What infrastructure do I need to use the Ariba Network? A: A regular Internet connection and a web browser are the only requirements. Q: How do I register on the Ariba Network? A: Ariba and your buyer are contacting suppliers in phases during the rollout and will send you a Trading Relationship Request Letter when is it time to convert to the new process. This letter will explain how to register on the Ariba Network and the steps to take to create your account. 2017 SAP Ariba. All rights reserved. 34

FAQ Q: What do I need to know when transacting with my buyer through the Ariba Network? A: It is important to review the information, training materials, and reference documents provided on your buyer s Supplier Information Portal. To access the Supplier Information Portal: Log into your Ariba Network account at https://supplier.ariba.com From the Administrator drop-down menu, select Customer Relationships Locate your buyer and click the Supplier Information Portal link next to their name Q: What if I don t want to participate? A: Your buyer is committed to the success of this initiative and is working hard to make the transition as seamless for suppliers as possible. Suppliers that are asked to participate are considered strategic for ongoing business and are thus expected to comply with this process change as a requirement for continuing the relationship. 2017 SAP Ariba. All rights reserved. 35

FAQ Q: How secure is the Ariba Network? A: The Ariba Network uses Secure Hypertex Transfer Protocol (HTTPS) for all communication between procurement applications, suppliers, and the Ariba Network. HTTPS is the standard for secure Internet communication and uses Secure Socket Layer (SSL) with RSA Labs encryption. Additionally, accounts on the Ariba Network are password protected. Q: What if I have more questions about registration, account navigation or how to use Ariba solutions and services? A: Simply contact Ariba Customer Support. Support is available in multiple languages via live chat, webform and phone. In your account, click on Help/Help Center, click Support Center in the right-hand column and then follow directions to reach support resources or personnel. 2017 SAP Ariba. All rights reserved. 36

Welcome letter from your customer Trading Relationship Request Letter Sent to Your email Open the Invitation Letter that you received at your email address from ordersender-prod@ansmtp.ariba.com and scroll to the section Action Required and click on the link Click here to proceed. You will be redirected to the landing page In case you did not receive the letter, please check your spam folder and enable ordersender-prod@ansmtp.ariba.com as a trusted resource Landing Page 2 Two Possibilities: 1 First Time User select Register Now to start the registration and create a new Ariba Network Account 1 2 Existing User log in using you current Ariba username and password in order to accept the relationship 2017 SAP Ariba. All rights reserved. 37

Registration: Basic Company Information Please fill in all fields marked required with an asterisk. Once this section is complete, please scroll to the bottom of the page to the next section 2017 SAP Ariba. All rights reserved. 38

Landscape is Changing Sources 1. 85.3% of buyers go online to research purchases. - Enquiro B2B survey 2. There are more devices connected to the Internet than there are people on Earth - The Social Skinny 3. Online payments for ecommerce to reach $31.4B, growing at 20% per year - -World Payments Report 2012 from Capgemini, RBS and Efma 4. Leading companies place 60% of their orders electronically through supplier networks - Aberdeen Research Supplier Networks v.2.0 A Look At Commerce In the Cloud 2012 5. $40 Billion in marketing spend is migrating from print to online - emarketer 2017 SAP Ariba. All rights reserved. 41