AFRICAN LIONS. Frequently Asked Questions. Project Champion Samantha Payne Ipsos.

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AFRICAN LIONS Frequently Asked Questions Project Champion Samantha Payne Samantha.Payne@Ipsos.com 084 400 8888 1 2017 Ipsos.

List of Questions 1. What is the study about? 2. Which cities were researched? 3. What methodology was used? 4. What does each city report cover? 5. What methodology was used to segment the middle class? 6. Who are the middle class? 7. How do I get access to the research? 8. Are there any important dates to be aware of? 9. Who should I contact? 2 2017 Ipsos.

A bold research study originated by the University of Cape Town Unilever Institute of Strategic Marketing in partnership with Ipsos The broad objective was to define and quantify aspects of the African Middle Class/Afropolitan sector across the continent, but specifically within 10 key cities. This includes the demographics, growth trends, technology use, decision-making and aspirations, lifestyle and spending choices, cultural and traditional influences of the people; as well as market challenges, local complexities, local case studies and consumption patterns, within each city 3 2017 Ipsos.

WHICH CITIES WERE RESEARCHED? Abidjan Addis Ababa Accra Nairobi Lagos and Kano Douala Lusaka Dar es Salaam 4 2017 Ipsos. Luanda

5 2017 Ipsos. DESK RESEARCH Review of available data, academic papers and other literature. This information has been collated to help answer some of the fundamental questions about size and growth of the Sub-Saharan Middle Class. These include IEU data, recent analysis by Standard Bank, Ipsos and others. 1. Population, age, gender and employment 2. Income distribution 3. Where is this middle class? Which countries and cities are these consumers concentrated in? 4. The size and shape of the African City Middle Class 5. Growth potential for Sub Saharan middle class 6. Size of formal and informal retail markets QUAL, QUANT & ETHNO Qualitative Research: Ipsos Mobile offer Applife and WhatsApp groups followed by 3 focus groups sessions in each city participating in actual respondent events like weddings, outings, groups meetings etc. Quantitative Research: 60 minute questionnaire with 750 people in each city Ethnography Research: video interviews in each city with respondents in each segment along with day in the life of clips BRAINSTORMING Interrogation of our findings to isolate meaningful insights for marketers. This included several workshops with leading thinkers and partners on the project. Conducted expert interviews with local thought leaders, academics and businesses. A second avenue of exploration included case studies, where we examined examples of successful marketing strategies as well as failures.

REPORT COVERAGE 12 11 10 13 1 2 3 4 African Lions 9 8 7 5 6 Background and objectives: Contextualising the study Approach: Methodology and sample Segments Demographic profile and household structure Individual and household financial reality Psychographic similarities amongst African Lions Nutrition and health Interaction with technology Shopping and spending Brand relationships Media usage and communication Concluding thoughts Appendix 6 2017 Ipsos.

QUANTITATIVE REPORTING LEVELS 01 02 03 04 MAIN/TOTAL FOCUS The total sample (all respondents, including middle class and floating class). MILLENNIAL FOCUS The sample of Millennials is a combination of 16-21 year olds from the main random probability sample, and a booster sample of this age group. SEGMENT FOCUS Data analysed by identified middle class and floating class segments. CITY FOCUS For the combined report only, total city results are also shown and compared. 7 2017 Ipsos.

OUR QUANTITATIVE SAMPLING ASSUMPTIONS Main sample - random probability sampling in four stages: 1. Stratification and sample point identification in entire city by ward, suburb or administrative block (provision of maps showing starting points) Full coverage of each city, including slums 2. Identification of qualifying households by way of a random walk procedure 3. Identification of qualifying individual in household by application of birthday rule 4. Further questionnaire screening for sample inclusion qualification: Earn at least $4 per day in local currency Have a disposable income Typical basket of purchases 8 2017 Ipsos.

HOW DID WE SEGMENT? Attitudinal Segmentation View, towards Issues such as: Money Tradition Brands Nutrition WHO FALLS INTO THE MIDDLE CLASS? Higher than Primary School education Employed - Employed / Students / Stay at home Have money for at least food and clothing Once in a while or more frequently have money left at the end of the month Housing and Utilities usually less than 75% of family income WHAT DIFFERENTIATES THE ESTABLISHED MIDDLE CLASS? (ACCOMPLISHED) Tertiary education in progress or completed Have money for emergencies Can afford more than food and clothing Greater stability in employment and income (Full time employment / monthly income) No / low debt Access to email / internet / personal computer 9 2017 Ipsos.

OUR TAKE Who is middle class? Not in poverty Have disposable income and discretion 10 2017 Ipsos.

SO HOW BIG IS THE MIDDLE CLASS? We find largest proportion of middle class in cities 10 CITIES POPULATION MIDDLE CLASS % (ATTITUDINAL SEGMENTATION) MIDDLE CLASS (ATTITUDINAL SEGMENTATION) Accra (Ghana) 2.3 Million 61% 1.4 Million Addis Ababa (Ethiopia) 4.6 Million 59% 2.7 Million Douala (Cameroon) 2.4 Million 58% 1.4 Million Dar es Salaam (Tanzania) 4.4 Million 69% 3.0 Million Abidjan (Ivory Coast) 4.7 Million 56% 2.6 Million Kano (Nigeria) 3.3 Million 57% 2.0 Million Lagos (Nigeria) 21.0 Million 67% 14.2 Million Luanda (Angola) 6.5 Million 67% 4.4 Million Lusaka (Zambia) 2.5 Million 66% 1.6 Million Nairobi (Kenya) 3.3 Million 49% 1.6 Million 11 2017 Ipsos.

SUB SAHARAN AFRICA MIDDLE CLASS 01 02 03 35 Million Middle Class in the 10 Cities, ranging from 49% to 69% of population Expected to be at least 50% across SSA in Cities that have a population of more than 1 million = 62 Million+ 32% of the Middle Class are in an established stable position = 20 Million+ 12 2017 Ipsos.

NANZALA MWAURA Lead Cell: 076 052 6723 nanzala.mwaura@ipsos.com SAMANTHA PAYNE Project Champion Cell: 084 400 8888 samantha.payne@ipsos.com PAUL EGAN Director Tel: 021 650 4633 Cell: 081 467 5855 paul.egan@uct.ac.za KULSOEM ROODE Office Manager Tel: 021 650 4715 Cell: 079 811 8585 kulsoem.roode@uct.ac.za 13 2017 Ipsos. HENDRIK VAN BLERK Research Specialist Cell: 082 429 4847 hendrik.vanblerk@ipsos.com ASHLEIGH COULL Membership Support Cell: 082 573 2016 ash@saffronint.co.za

We look forward to hearing from you! 14 2017 Ipsos.