EMPLOYEE RECOGNITION AND PERFORMANCE INCENTIVES Solutions Overview
Our Philosophy Your core values are unique to your organization. They reflect your culture a significant competitive asset and help transform your mission and vision into reality. To succeed, it s vital that your recognition program not only support but emphasize your cultural strengths. At Rewards Nation, we believe that a highly successful recognition program one that inspires employees, turns managers into raving fans and drives real value for the organization requires integrated and sustained internal communication to reinforce positive behaviour, help ingrain positive thinking and foster a can-do attitude throughout the organization. We understand that time is at a premium and that managing such a program can be daunting. That s why we designed the Rewards Nation platform to automate many administrative tasks and reminders, and provide quick, simple-to-use tools that incite everyone to participate in your recognition initiatives frequently and effortlessly. The result is a dynamic, engaging program that boosts your culture and fosters a stronger, highly positive relationship between employees and employer. How we do it Peer Recognition as Internal Marketing Strong visuals create excitement. A series of templates, customdesigned to reflect your brand and convey your corporate values at a glance, empower employees to recognize colleagues individually or in teams. Frequent, timely and meaningful recognition with strong visual cues tied to your corporate imperatives packs a powerful punch. Page 1 2016 VIBE SMG Inc.. Canada and VIBE SMG US, LLC USA. Questions? Call us at: 866-706-8423
Core Values Spring to Life Surprise and delight everyday heroes with well-crafted peer recognition e-cards that are shared with everyone on your virtual recognition wall. Instant and recurring peer recognition creates a drumbeat that spreads news of positive actions happening right now in every corner of your organization. The visuals clearly communicate what your organization values in terms of individual contribution, in a language that everyone can clearly understand. Nomination Management Module Call for nominations, create review committees on the fly, identify top candidates, garner votes and comments, submit winners for approval, print certificates and communicate your corporate or departmental-level award winners in one simple application. Of course, everyone is busy and may need a friendly nudge from time to time. Fortunately, your Rewards Nation platform puts an entire communication system at your fingertips to help announce new initiatives, call for nominations, provide automated reminders and updates, print certificates and declare winners! Performance Incentives Management Module Use the tools to quickly launch and expertly manage any type of motivation incentive: customer delight first call resolution call quality training customer satisfaction scores cost reductions dollar or unit sales increases margin enhancement Whatever you need to improve, whenever. Flexibility is what it s all about: custom, self-reporting forms or automated, metrics-based incentives with secure data upload or system integration. It s all available, the moment you need it. Simple. Easy. Rewarding. The Rewards Nation system is designed to be loved by your administrators! Page 2 2016 VIBE SMG Inc.. Canada and VIBE SMG US, LLC USA. Questions? Call us at: 866-706-8423
Virtually limitless reward options With Rewards Nation, you can choose to use our extensive rewards catalogs, many in the local language of countries within North America, Latin America, Asia, Europe, the Middle East and Africa or your own, or a combination. Our reward options are virtually limitless. Varying by country, catalogues may include brand-name merchandise, gift cards, event tickets, travel, or your own rewards such as lunch with a Senior Executive, a rockstar parking spot, a donation to a preferred charity, pizza for the team or simply bragging rights. Awarding points is simple and rewarding The most memorable rewards are distinct from compensation. They re a chance to spoil yourself or your loved ones with something you wouldn t or couldn t normally purchase. Set point award rules and guidelines based on your own program objectives. Employees and managers who are given permission can then elect to add points to the recognition from their individual budget accordingly. As soon as the recognition message is sent, the points are automatically added to the recipient s points account, ready for redemption. Reward pricing keeps things positive There s no surer way to make employees feel cheated than having them pay $130 for a $100 gift card. No matter what point value you use, it s easy to calculate the cost of an item in dollars, especially a gift card, and most employees will do the math. Rewards Nation keeps its software user fees and reward pricing separate, which ensures your rewards aren t overpriced. You ll welcome the flexibility if you re ever faced with budget restraints. Your Rewards Nation recognition program will be just as powerful with or without expensive reward options. Page 3 2016 VIBE SMG Inc.. Canada and VIBE SMG US, LLC USA. Questions? Call us at: 866-706-8423
Communication A series of themed templates lets your program administrators quickly communicate new initiatives or highlight culture stories for increased positive impact on your employee community. Frequent communication is absolutely essential to a successful program. Participant Grouping Ideal for targeted communication and reports, simple tools let you group participants by role, location, department, brand or any other applicable segment. This ensures that the right people always see the right content at the right time. Participant Snapshot Recognition stories are priceless for well-rounded employee reviews as well as for meaningful Years of Service celebrations. Program participants get a personal snapshot page where all recognition received is displayed, along with the specific core values and personal strengths exhibited by each individual. Automated Notification Rewards Nation automatically notifies managers whenever a team member is recognized, as well as of any upcoming service anniversaries. The To-do list will include reminders of nominations that need reviewing, votes and the selection of winners. Budget Management A simple yet comprehensive budget management tool allows permission-based access to various budgets and the issuance and tracking of point awards across the organization. Low Budget notifications and automated Unusual Activities reports give you complete peace-of-mind. Dynamic Reports Rewards Nation s program activity reports are readily available in a useful and quickly customizable format, letting your administrators slice and dice as needed, and easily export the data for further analysis. Scalability, on Demand You can start with one module and quickly add others whenever you re ready to expand your recognition program. Page 4 2016 VIBE SMG Inc.. Canada and VIBE SMG US, LLC USA. Questions? Call us at: 866-706-8423
Continued coaching and on-going support guarantee success On-boarding Right from the start, our customized coaching and ongoing support will help drive spectacular results. We ll assign a small team of experts to your specific program, led by your Dedicated Success Manager (DSM). We ll guide you through implementation, launch activities and organize periodic reviews. A dedicated Project Collaboration website makes it easy to exchange ongoing communication. Training Your DSM will schedule online training sessions for your program administrators as well as your managers and program participants, as needed. Measures of Success True program customization doesn t end with your logo and images on the website. As part of the on-boarding process, we ll discuss your specific program objectives and set-up your Measures of Success data. Your Success dashboard will provide insights into program activities, showing you where you re doing well and the areas in need of attention. No more guessing games! Your DSM will review results with you and share best practices for continued improvement. Ongoing Help and Support Your DSM and team remain available to you to provide guidance, technical support and additional training for the duration of the program. The Rewards Nation team will be as engaged and committed to your success as you are. That s a promise. Page 5 2016 VIBE SMG Inc.. Canada and VIBE SMG US, LLC USA. Questions? Call us at: 866-706-8423
Rewards Nation Features-at-a-glance: PEER RECOGNITION Custom-branded virtual recognition wall Custom values-based E-cards Individual and team recognition Mini story writing guide Individual strengths index Participant Recognition Snapshot On-the-Spot vouchers with flexible point values Permission-based point budgets with automatic top-up Point award guidelines SERVICE ANNIVERSARIES Easy one-time set-up Annual point award estimator Milestone-variable, editable message Milestone-variable automated point award option Virtual greeting e-card templates Virtual recognition wall feature Manager advance notification Custom virtual and print-ready certificates VIRTUALLY UNLIMITED REWARDS OPTIONS Brand-name merchandise Hottest electronics Gift Cards Charity donations Travel and Lifestyle Your own rewards Payroll Local options around the world PROGRAM COMMUNICATIONS Program announcements, reminders and updates Success Stories, Special features Easy content editor Custom-designed, branded e-templates Email and web-based Triggered emails AWARD NOMINATIONS Customizable nomination forms Individual or team awards Assign nomination review committees Committee voting options One-click approval, or Multiple approval levels Custom virtual and print-ready certificates Point award guidelines or set rules Point award budgets Hierarchy-based, automated winner notifications Communication system with custom templates PERFORMANCE INCENTIVES Multiple, concurrent campaigns, multiple audiences Target selected groups, categories or product lines Rapid deployment Training quizzes Email campaign tools and templates Set incentive logic and rules API web services integration options Automated xml or excel data synch Excel batch data upload Instant prize award Individual participant and manager targets Individual ranking and performance graphs Self-reporting forms Mobile option Unusual Activities alerts ADMIN TOOLS Participant management Participant segmentation Data upload and review Hierarchy and Permission management Instant point awards and corrections Quickly set and monitor budgets Automated To-Do reminders Unusual Activities alerts Measures of Success dashboard Extensive, downloadable reports Page 6 2016 VIBE SMG Inc.. Canada and VIBE SMG US, LLC USA. Questions? Call us at: 866-706-8423