I N S T Y T U T N A F T Y i G A Z U O IL AN D G AS INS TI TUTE PL 31-503 Kraków, ul. Lubicz 25A Tel. +48/12/ 4210033 Fax: +48/12/ 4210050 B I U R O C E R T Y F I K A C J I CERTIFICATION OFFICE Tel. +48/12/ 4303864 www.inig.pl Certification Programme No. PCW-12 for construction products System 1, 1+ (certification of constancy of performance) CPR-1,1+ 1 st edition Kraków, 2013 r.
CONTENT Application... 3 Certification system... 3 Documents of reference... 3 Certification criteria... 3 The scope of certification... 3 The course of certification... 3 1. initial settlements... 3 2. Application... 4 3. Application review and registration... 4 4. Contract concerning conformity assessment... 4 5. Sampling and laboratory tests... 5 6. Initial inspection of factory production control... 5 7. Post-inspection activities... 5 8. Assessment of documentation and decision on certification... 5 9. Issue of certificate... 6 Changes within the scope of certificate... 6 Discontinuing of the process of assessment and verification of the constancy of performance 6 The validity of certificate of the constancy of performance... 6 The surveillance over certificate of the constancy of performance... 6 Inspection of factory production control... 7 Verifying the conformity of the use of certificates and INiG s identification number 1450 with conditions stated in CPR contract... 7 Audit testing of samples before the product is put on market... 7 Special FPC inspection... 7 Frequency of surveillance inspections... 7 Suspension, withdrawal and invalidation of certificates of the constancy of performance... 7 Complaints and appeals... 8 Appeals... 8 Complaints... 9 Other information concerning certification process... 9
Application This Programme is used to carry out the assessment and verification of the constancy of performance for systems 1, 1+, that include the assessment of the constancy of performance of product through determination of the product type on the basis of type tests (including sampling), type calculation, tabulated values or descriptive documentation of the product, carrying out initial inspection of the manufacturing plant and of factory production control; and continuous surveillance, assessment and evaluation of factory production control. As the result of conformity assessment the manufacturer obtains the certificate of the constancy of performance for the product and authorisation to mark the products with Institute s identification number 1450. Certification system This programme uses the system of certification No. 5 described by PKN-ISO Guide 67:2001 including the following elements: determination of product s type basing on type tests (including sampling) application review and all the documents enclosed to that application; initial inspection of factory and factory production control; decision making; issuing of certificate of the constancy of performance; continuous surveillance, assessment and verification of factory production control (FPC); audit-testing of samples taken before placing the product on the market (only for system 1+) Documents of reference Regulation of the European Parliament and of Council No. 305/2011 of 9 th March 2011 laying down harmonised conditions for the marketing of construction products and repealing Council Directive 89/106/EEC (OJEU 2011 L 88/5); Certification criteria Assessment and verification of the constancy of performance is carried out on he basis of standards harmonised with above Regulation, within the scope of obtained by the Institute accreditation and notification. The scope of certification Certification Office has got an accreditation and notification for the following standards: EN 331:1998+A1:2010 Manually operated ball valves and closed bottom taper plug valves for gas installations for buildings. The course of certification 1. initial settlements Manufacturer or its authorised representative applies to the Office (in writing, by telephone or in person) in order to obtain information about the procedure. Office informs the manufacturer about requirements concerning assessment system and verification of performance for product, details of submitting application and obtaining of certificate of the constancy of performance for product.
2. Application Manufacturer or its authorised representative later called an Applicant submits an application (encl. C-1/23/CE) to carry out assessment and verification of the constancy of performance for construction product. Application form includes the declaration, that an Applicant has not lodged similar application to any other notified body for the products submitted to assessment and verification. Application should be sent together with the following documents: Technical documentation including description of product and all the relevant elements concerning assessment system and verification of the constancy of performance; documentation of factory production control (Quality book, procedures and instructions of factory production control); the copy of manufacturer s quality system certification (if the system is certified) instruction for installation, service and using the products; marking pattern (warnings and marking labels to put on the product, package or data plate) 3. Application review and registration The Office reviews an application in order to check if it has been properly filled and if all the required documents have been enclosed. In case of missing documents or any unclear matters an Applicant receives notification in writing with the request to supplement documentation. Then there is another assessment of documentation completeness. After positive result of documentation review application is registered with the date of documentation review. 4. Contract concerning conformity assessment An Applicant receives to sign the contracts: financial for the cost of performing the procedure and contract concerning mutual obligations of parties with respect to the process of certification of constancy of performance. This contract covers the matters concerning the conditions of surveillance and the frequency of surveillance inspections of factory. It also specifies the conditions for suspension, withdrawal and invalidation of certificate of constancy of performance. According to point 8.1.2. of PN-EN 45011:2000 an Applicant commits himself: to fulfil the requirements of commissioned certification programme; to make all necessary preparations to carry out conformity assessment, to ensure the possibility to assess the documentation, to grant the access to all areas, information and records (together with internal audit reports and consumer complaints management) and personnel in order to carry out the initial assessment, surveillance and reassessment; to invoke certification exclusively with reference to the scope, for which certification was granted; not to take advantage of certification and/or Institute s identification number 1450 in a way that may jeopardise reputation of Institute and not to make any statements on this certification that Institute could consider as misleading or unauthorised; 4
after suspension or withdrawal of certificate (regardless of the reason) to stop using all the advertising materials invoking this certification (including number 1450) and to return to the Institute all the certification documents in order to cancel them; to use certification and identification number 1450 only to demonstrate that products and products and factory production control are consistent with appropriate standards or other normative documents; to ensure that any certification document, identification number 1450 or test report or any part of them is not used in a way that may mislead; to fulfil the requirements specified by the Institute when invoking his status as certified supplier in media such as documents, brochures or advertisements. 5. Sampling and laboratory tests On a basis of information given in application form, it is necessary to select the samples to type tests according to Certification Office s internal instruction (in case of ball valves - Instruction of sampling the products to type test for system 1 according to PN-EN 331:2005+A1:2010 harmonised with Regulation No. 305/2011 (CPR) of 15.10.2013) Selected samples should be sent to appropriate testing laboratory together with sampling report and letter with a commission to do the tests. After finishing the tests, one copy of test report should be submitted to Office in order to determine the product type. Certification procedure should be finished within 60 days since the date of receiving the test report. 6. Initial inspection of factory production control During initial inspection of factory and factory production control Institute assesses the implementation and effectiveness of factory production control carried out by manufacturer of construction products in order to make sure that manufacturer performs the appropriate checks (according to documented procedures) to assure the conformity with appropriate reference documents, declared quality and declared performance. 7. Post-inspection activities In case of nonconformity identified during initial inspection manufacturer is obliged to make corrective actions within the period that was agreed with the inspection team. After finishing corrections / corrective actions organisation is obliged to show an evidence of performed actions within the time period fixed in nonconformity card. 8. Assessment of documentation and decision on certification Application and enclosed documentation is analyzed by designated person by Certification Office Manager. This analysis consists of assessment of: unambiguous product identification, tests and conformity of product with requirements; technical documentation of product, users manual, 5
factory production control system, product s marking. Basing of the result of assessment included in assessment report the Manager of Certification Office makes a decision to issue or to refuse to issue certificate of the constancy of performance. Certification is granted on condition that Applicant has fulfilled all the certification requirements and all the nonconformities found during the assessment were eliminated and corrective actions appropriately performed. 9. Issue of certificate An Applicant receives two copies of certificate of the constancy of performance. Changes within the scope of certificate Certification Office each time appoints the documentation necessary to carry out the changes within the scope of certification. The Holder of Certificate that wants to extend or change the scope of certification may apply to do so, on condition that: the products he request to add to certification are produced by the same factory, the differences in construction comparing to products already certified are very small, do not diminish the quality of product and safety of use and environment protection. In order to extend or change the scope of certification the Holder submits the application or sends a letter attaching only the description of differences towards the products already certified and technical documentation demonstrating these changes. The Holder may also apply to extend the certificate for additional types or models produced by the same factory according to the same normative documents that products already certified. The Manager of Certification Office considers if there is a need to carry out an inspection of manufacturing site in order to extend the scope of certification. Discontinuing of the process of assessment and verification of the constancy of performance Discontinuing of the process (cancelling the application from register) is undertaken when: An Applicant doesn t send requested supplementary documentation or information in appointed time; An Applicant defaulted on the conditions of the financial contract; An Applicant applies to discontinue certification process; An Applicant do not agree to carry out and inspection of factory and factory production control. The validity of certificate of the constancy of performance Certificates of the constancy of performance are issued for indefinite time and remains valid as long as the tests methods and/or factory production requirements included in the harmonised standard, used tom assess the performance and the declared characteristics, do not change, and the product, and the manufacturing conditions in the plant are not modified significantly. The surveillance over certificate of the constancy of performance Surveillance over granted certificate consists of the following elements: 6
Inspection of factory production control Each time this inspection includes the full assessment and evaluation of factory production control carried out by manufacturer of construction products, in order to verify the functioning of procedures ensuring the constancy of performance according to requirements of factory production control, and improvement actions taken in response to nonconformities and observations founded during last inspection of FPC. The programme of surveillance FPC inspections includes also checking of the use of certificate and fulfillment of obligations of signed contract between INiG and organisation. During inspection auditors assess also the influence of changes introduced since last inspection on product s safety and functioning of factory production control. Verifying the conformity of the use of certificates and INiG s identification number 1450 with conditions stated in CPR contract It consists of: assessment of conformity of information included in brochures, operating / servicing instructions, offers, advertisements and etc. with the conditions of the use of certificate. Audit testing of samples before the product is put on market Audit testing of samples is carried out only for system 1+. The conditions of tests are described by appropriate decision issued by European Commission. Special FPC inspection Special inspection may result from complaint on certifying client, analysis of changes notified by the client or on basing of analysis confirming that certified client do not fulfils the conditions of contract. The programme of special inspection is send to client not later than 5 days before the appointed date with information that making an objection towards date, the scope or inspection team without justified reason may cause the suspension of certificate. The rules of surveillance have been included in CPR contract. Frequency of surveillance inspections The frequency of inspections is settled according to requirements of harmonised technical specification for construction products. If specification does not determine such information, inspections are carried out once a year. The special inspection or full laboratory tests of product may be performed after justified customer complaint. Suspension, withdrawal and invalidation of certificates of the constancy of performance Suspension of certificate is undertaken in the event of: negative results of product s laboratory examination or negative result of inspection performed as a part of supervision; inability to perform the tests or FPC inspection through a fault of the supplier; non-performance of an obligation stated in contract CPR; when the Holder applies to suspend certificate. 7
It is possible to suspend the validity of certificate on a basis of agreement between the Institute and Holder for the period when production of given product is timely discontinued. In this case before the period of suspension is over the inspection of factory and factory production control should be carried out. Suspension of certificate s validity is undertaken also in case of important changes of reference document (on basis of which certificate had been issued) when the client has not provided the conformity of product with the new requirements. The suspension of certificate s validity is carried out within 30 days since the cause of suspension arise. The suspension of certificate s validity is each time confirmed by registered letter addressed to the Holder of Certificate. This confirmation determines the conditions and appointed time limit to fulfil these conditions in order to restore the validity of certificate. The certificate s validity is restored after confirming that above conditions have been fulfilled. This information is send to the Holder on writing by registered letter. Withdrawal of certificate s validity is undertaken in the event of: non-performing in appointed time of conditions stated by the Office at suspension of certificate, when the product does not comply with requirements confirmed by the certificate, or in case of misuse of certificate by the supplier. If the supplier again applies for the certificate after withdrawal, the Institute performs again the assessment of factory production control and product certification. Information of withdrawing the validity of certificate is passed on to the client in writing by registered letter. Invalidation of certificate is carried out when the Holder gives up certification. Information about invalidation of certificate is send on writing by registered letter. The Holder of certificate has a right to make an appeal against any decision. When the Holder apply for certification after withdrawal or invalidation the procedure is carried out once again from the beginning. Institute publishes information on suspended, withdrawn and invalidated certificates on its website www.inig.pl. Institute informs notifying authority on refusals, suspensions, withdrawals of certification, and the other bodies notified under CPR carrying out similar third party tasks in accordance with the systems of assessment and verification of constancy of performance and for construction products covered by the same harmonised technical specification with relevant information on issues relating to negative and, on request, positive results from these assessments and/or verifications. Complaints and appeals On each step of certification process the client has a right to lodge a complaint or appeal. Lodging the complaint/appeal, the process of investigation and decision-making does not result in any discriminating actions towards the person/organisation that lodge the complaint/appeal. Institute does not use any form of discrimination towards Applicants. Appeals Appeals against the result of certification shall be made in writing to the Director of the Institute, within two weeks of the date that the decision has been delivered. Each appeal coming to Institute is a subject to appeal proceedings. Certification Office confirms on writing the receiving appeal. 8
The proceedings are conducted by the Director of Institute. The Director may appoint the Certification Office Manager to carry out part or full appeal procedure, if this appeal does not concern the decision of Certification Office Manager. Decision announced to person/organisation lodging an appeal, is made or verified and confirmed by the Director of Institute. An answer to appeal is made on writing within one months since receiving it. In case of especially complicated matters this date may be prolong up to two months. The interests parties are informed about this fact receiving also information about present status of the proceedings. Complaints Each complaint coming to Institute is a subject to explaining proceedings. Certification Office confirms on writing the receiving of complaint. The proceedings are conducted by the Director of Institute. The Director may appoint the Certification Office Manager to carry out part or full complaint handling procedure, if this complaint does not include charges directly against Certification Office Manager. Decision announced to person/organisation lodging the complaint, is made or verified and confirmed by the Director of Institute. An answer to complaint is made on writing within one months since receiving it. In case of especially complicated matters this date may be prolong up to two months. The interests parties are informed about this fact receiving also information about present status of the proceedings. Proceedings on complaints is covered by confidentiality requirements in relation to the subject of complaint and the person/organisation lodging the complaint. Other information concerning certification process Certification Office guarantees confidentiality of all the information obtained or created during performing the certification activity in every organisational level in the Institute. Institutes makes its services available for every Applicant, who perform an activity within the scope of Institute s competences, providing that they prove to have responsibility for ensuring the conformity of products with certification criteria. Institute limits its requirements, assessments and decisions concerning certification to the matters clearly connected with the scope of certification. All the fees concerning certification are charged to the Holder on the basis of invoices issued by the Office. All the prices are calculated basing on price-list, which is a separate document available for the clients on demand. Enclosures: 1) Diagram assessment and verification of the constancy of performance. System 1, 1+, certification of constancy of performance; Zatwierdzono: Opracowała: Magdalena Zaręba 9
Assessment and verification of the constancy of performance System 1, 1+, Certification of the constancy of performance Submitting an application with enclosures Documentaion supplementation Application review Negative The list of missing douments Positive Registering of application Preparing the contracts Sampling, type testing of samples, determination of product s type Selecting the inspection team Proposal of inspection team Acceptation of inspection team by the organisation Yes No Fixing the date of inspection SURVEILLANCE, ASSESSMENT AND EVALUATION OF FPC: 1) Surveillance inspection; 2) Checking the fulfilment of provision of CPR contract; 3) Checking the use of certification marks and INiG s identification No. 1450; 4) Audit testing (only for 1+) Inspection of FPC FPC inspection report Assessment of documents The scope of additional assessment or tests Opinion of Technical Committee Decision on certification Positive Negative Refusal to issue/ withdrawal, suspension, invalidation of Certificate Letter with decision Issue of Certificate of constancy of performance