Marketing Management II

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Year 2015-16 Marketing Management II Degree/study: Business Management and Administration Course: third-fourth Term: second Number of ECTS credits: 5 credits Hours of student s dedication: 125 Language or languages of instruction: English Professors: Theory: Group 1 & 2: Begoña Bogónez Group 3: Helena Palumbo Seminars: Group 1: Begoña Bogónez Group 2: Yolanda López Group 3: Helena Palumbo 1. Presentation of the subject Marketing is a way of thinking about business. The success of an organization depends on the success of its marketing activities. The role of Marketing management in organizations is: to identify and measure the needs and wants of consumers, to determine the targets the business can serve, to decide on the appropriate products and services to serve these markets, and to determine the optimal pricing, promotion and distribution strategies to be implemented. In this course we will complement the basic concepts studied in the first course on Marketing Management I (Dirección Comercial I). This second course is managerially oriented, focusing on the strategic decisions available for the managers to approach the targeted segments and deliver value to the final consumers. The first part of the course (topics 1-4) analyzes the decisions taken by the firm at the strategic level: market segmentation, positioning strategies, product-life-cycle management and international strategies. The topic 5 studies the Marketing Plan. The last four topics (6-9) analyze the managerial strategies for the different marketing tools available to the brand managers: product, line, branding, communication, pricing and distribution.

2. Competences to be attained GENERAL COMPETENCES SPECIFIC COMPETENCES Be able to use the English language in the working environment: writing, reading, and communication Be able to work in team, participating actively in the different tasks, and negotiating with the group in order to reach group consensus Apply the economic analysis for decision making. Be able to make decisions in a risk and changing environment. Apply the acquired knowledge and learned methodologies to a wide range of complex situations Identify the key factors when facing a problem Creative and innovative capacity Motivation for quality Become familiar with the main marketing concepts Understand the optimal strategic segmentation and positioning processes required to market a product effectively Acquire knowledge and basis for the analysis of the firm environment and the market Understand the main marketing functions in all the different markets: consumer goods, services, and industrial. Know the main marketing tools that firms use to market products efficiently. Skills for the development and management of a new product concept, considering the multi-area character of the marketing management 3. Contents 1. Marketing and Strategy 2. Market segmentation and positioning strategies 3. Managing the product over time 4. Strategic Planning in Marketing 5. Strategies for International Markets 6. The Marketing Plan 7. Product, product line, and brand Strategies 8. Marketing Communications 9. Pricing Strategies 10. Distribution Strategies

4. Assessment There will be a final exam that will give you an opportunity to apply knowledge obtained during the course. The final exam will total 60% of the final grade. The evaluation of the practical sessions will be the remaining 40 % of the course evaluation. To pass the course, it is a requirement to pass the final exam. If the exam grading is higher or equal than 4.0/10, the final grade for the course will be the weighted average between the seminar evaluation (40%) and the exam evaluation (60%). However, if the exam grading is lower than 4.0/10, the final evaluation for the course will be the one obtained in the exam. For students that do not pass the course, there will be a second exam during the first weeks of the next term. The rules will be the same: Pass the exam with a minimum of 4.0/10 will be required to pass the course. If so, the exam will total 60% of the evaluation, and the seminar evaluation from the term will total the remaining 40%. Only those students who took the exam at the end of the term and failed the course will be allowed to take the second exam. 5. Bibliography and teaching 5.1. Basic bibliography Philip Kotler, Kevin Lane Keller. Marketing Management (14 th Edition, 2011, Prentice Hall) 5.2. Teaching resources Cases and readings for discussion posted in Aula Global. Notes and resources posted in Aula Global after every theory session. 6. Methodology There will be a total of twenty 90-minute session of theory. Students should reach information on related topics. The theoretical sessions will complement with six seminar sessions. The seminar sessions will be structured for discussion and presentations of cases that will be solved in groups. All the groups will have to write a one-page written report answering the questions proposed for each and every case. The report will be given to the professor at the beginning of the seminar session. Besides, each group will make a 20-minute presentation of one of the cases. At the end of each presentation, the teacher will motivate and propose collective discussion and analysis of the related concepts and strategies. The evaluation of the seminars will be based on the written reports (15%), individual participation (15%) and spoken & written presentation of the cases (10%).

7. Activities Planning Day Week 1 11-15.01.16 Week 2 18-22.01.16 Week 3 25-29.01.16 Week 4 01-05.02.16 Week 5 08-12.02.16 Week 6 15-19.02.16 Week 7 22-26.02.16 Activity Theory 1: Marketing and Strategy Theory 2: Market Segmentation and Positioning Strategies I Theory 3: Market Segmentation and Positioning Strategies II Theory 4: Managing the product over time Theory 5: Strategic Planning in Marketing I Theory 6: Strategic Planning in Marketing II Theory 7: Strategies for International Markets I Theory 8: Strategies for International Markets II Theory 9: The Marketing Plan I Theory 10: The Marketing Plan II - Theory 11: Product, product line, and brand Decisions I Theory 12: Product, product line, and brand Decisions II - Theory 13: Product, product line, and brand Decisions III Theory 14: Marketing Communications I

Week 8 29.02-04.03.16 Week 9 07-11.03.16 Week 10 14-18.03.16 Theory 15: Marketing Communications II Theory 16: Marketing Communications III Theory 17: Pricing Strategies I Theory 18: Pricing Strategies II Theory 19: Distribution Strategies I Theory 20: Distribution Strategies II Seminars* Groups 1 & 2: Group 1. Professor: Begoña Bogónez Group 2. Professor: Yolanda López Day Activity 27/01/2016 Seminar 1 03/02/2016 Seminar 2 10/02/2016 Seminar 3 17/02/2016 Seminar 4 24/02/2016 Seminar 5 02/03/2016 Seminar 6 Group 3: Professor: Helena Palumbo Day Activity 15/01/2016 Seminar 1 22/01/2016 Seminar 2 29/01/2016 Seminar 3 19/02/2016 Seminar 4

26/02/2016 Seminar 5 04/03/2016 Seminar 6 * Please note that seminar dates could be rescheduled by professors if necessary.