AUSTRALIA / Sydney AUSTRIA / Vienna BELGIUM / Brussels BRAZIL / São Paulo BULGARIA / Sofia CANADA / Toronto CHILE / Santiago de Chile CHINA / Shanghai Beijing Kunshan CZECH REPUBLIC / Prague DENMARK / Copenhagen FINLAND / Helsinki FRANCE / Sarreguemines GERMANY / Saarbruecken GREECE / Athens HOLLAND / Amsterdam HONG KONG / Hong Kong HUNGARY / Budapest INDIA / Mumbai IRELAND / Dublin ISRAEL / Tel Aviv ITALY / Milan JAPAN / Tokyo LUXEMBURG / Luxemburg MALAYSIA / Kuala Lumpur MEXICO / Mexico City NAMIBIA / Windhoek NEW ZEALAND / Auckland NORWAY / Oslo OMAN / Muscat PARAGUAY / Asunción POLAND / Warsaw PORTUGAL / Lisbon ROMANIA / Bucharest RUSSIA / Moscow SINGAPORE / Singapore SLOVAKIA / Bratislava SOUTH AFRICA / Johannesburg SOUTH KOREA / Seoul SPAIN / Barcelona Madrid SWEDEN / Stockholm SWITZERLAND / Zug THAILAND / Bangkok TURKEY / Istanbul UAE / Dubai UK / London UKRAINE / Kiev USA / New York VENEZUELA / Caracas VIETNAM / Hanoi Ho Chi Minh City Business Process Outsourcing for Global Players
HEAD OFFICE / Sarreguemines FRANCE / Paris Business Process Outsourcing for Global Players We will be happy to provide you with a brochure for the respective international organisation at your request.
BRAZIL BELGIUM AUSTRIA AUSTRALIA TABLE OF CONTENTS InterGest - Company 5 Company / History 5 The InterGest Idea 6 The Strategy 7 The Aim 8 Services 9 Export 10 Export Seminars 10 Franchising - nationally and internationally 11 Business School Beijing 11 Formation 12 Sales Organisation 12 Payroll 13 Financial Accounting 13 Financial Controlling & Reporting 14 Strategic Sales Controlling 14 Worldwide Controlling & Reporting with PaMMon 15 Cash Management 16 Accounts Receivable Management 17 Legal Advice 18 Information Service 18 Locations 19 4
All services from a single source: Your All-Inclusive-Package : InterGest provides all services required to assist and develop the world s markets. CHINA LUXEMBURG DENMARK InterGest - Company InterGest is a globally operating trust company. Our objective is to assist you in your export activities and to support you with all administrative processes in the respective target country. InterGest assumes responsibility in the form of Business Process Outsourcing (BPO) for all your administrative activities, starting with the formation formalities and domiciliation of a foreign branch office or subsidiary through to the fiduciary management of daily administrative tasks. InterGest can deal with everything apart from your sales activities and technology. Company / History InterGest was founded in 1972 with a minimum capital of FF 20,000 as a Sàrl (société à responsabilité limitée, equivalent to limited company) in Sarreguemines, France, by Dr. jur. Heinz Anterist. Dr. Anterist had been working as a legal advisor for the transport company Anterist & Schneider and had become aware of the fact that clients needed a lot more than just logistic services in order to be able to sell in foreign countries. They also required assistance in establishing subsidiaries, book keeping, customs clearance, legal and tax matters. Dr. Anterist searched for a provider of such services, but without results. He decided to fill the gap himself by launching a specialist business. The idea of InterGest was born. InterGest can deal with everything apart from your sales activities and technology. The name InterGest derives from the French job description Gestion Internationale international management. 5
INDIA BULGARIA HUNGARY NORWAY The InterGest Idea InterGest is an efficient solution for globalisation in the mid-market corporate sector. The InterGest organisation offers an up-to-date, cost-effective and efficient method for developing foreign markets through directly controlled overseas subsidiaries. The services and systems provided by InterGest are designed to assist the exporting companies in developing an effective and efficient method for the establishment and administration of a foreign branch or subsidiary. InterGest takes the lead in coordinating all legal fiscal monetary customs and foreign exchange transport, storage and operational management transactions in the field of international goods and services. Thanks to state-of-the-art IT technology, worldwide management and control of foreign subsidiaries via the Internet is available at minimum cost. This applies to B2C as well as B2B companies. Thanks to the InterGest concept, foreign suppliers become local suppliers. Their business becomes local. 6
All services from a single source: Your All-Inclusive-Package : InterGest provides all services required to assist and develop the world s markets. ITALY JAPAN HOLLAND The Strategy Aspects of Export The advancing development of international cooperation and exporting is making economic activity increasingly complicated. Business transactions not only need to be seen from a commercial point of view; it is also necessary to take technical, legal, fiscal and human factors into consideration. Interaction in Export The provisions of the OECD Model Agreement (especially Section 5), for example, have made it quite difficult for a company to set up a sales organisation in a foreign country without at the same time establishing a place of business there. Go local Since, however, the administrative requirements for setting up a place of business are more or less the same as for a foreign branch, it makes sense in this case to opt for setting up a legally independent branch from the outset. Distribution In developing markets, general importers can play a prominent role. What may at first glance appear to be a simple solution generally turns out to be connected to several major disadvantages. First of all, only limited market feedback is obtained and hence, neither customer needs can be evaluated nor market knowledge acquired. Secondly, a brand name of the product and manufacturer cannot be established and thus additional benefits, especially a stable turnover and trade margins, cannot be reaped. Lastly, the manufacturer is solely dependent on the importer and if, for any reasons, there is a break off in business relations with the direct client, the manufacturer loses his entire market share a restart in this country becomes necessary. After considering the alternatives and weighing up all the arguments, there is really only one viable possibility for developing foreign markets: an own subsidiary. We will support you with all our expertise. 7
NEW ZEALAND UNITED ARAB EMIRATES VENEZUELA SOUTH KOREA The Aim Offer locally Your company s goal must be to establish an image and offer your services in every country to which you export in the same way as your local competitors, for given the opportunity customers will want to buy locally. If foreign suppliers want to be competitive with regard to local suppliers, they need to be present in the market with a local organisation. Knowing your country s regulations is vital. InterGest with its international organisations can assist and guide you through more than 50 destinations worldwide. Full support by InterGest The InterGest organisation can provide you in individual export markets with all the necessary administrative infrastructure and associated services. This allows you to manage and control your foreign sales subsidiary from your home base at minimum cost. Tailored to different countries and variations The services offered by InterGest vary from country to country because they must be adapted to the specific legal, fiscal, customs and transport systems operating in the particular country, as well as to conditions with respect to mentality and language. Professional codes of ethics also frequently play a role in this context. We assure that through a single business correspondent InterGest you are provided with all the information and services necessary for developing the market and managing your foreign subsidiary or branch. All services provided by each InterGest partner can be found in their corresponding brochure. 8
All services from a single source: Your All-Inclusive-Package : InterGest provides all services required to assist and develop the world s markets. FINLAND MEXICO ISRAEL Services Individual Services The range of services offered by InterGest comprises all the administrative tasks associated with running a foreign branch office, subsidiary, regional office or associated company. Our range of services is, therefore, tailored to suit the individual requirements of any company. While it is not possible to describe in detail the full spectrum and customisable options of our services in this brochure, we are able to provide an overview. We will be happy to discuss your individual requirements face-to-face. Preparatory Phase In the first stage, the preparatory phase, we will analyse your company s situation thoroughly and will draw up a suitable legal and fiscal concept for your foreign operational facility. The concept includes the definition of the economic purpose, the determination of the financial requirements and the preliminary checking of the existing operational sequences with regard to their organisational and technical prerequisites. Our work in this phase is free of charge to our future customers and is not binding in any respect. Introductory Phase In the subsequent introductory phase, we will assist you in setting up the organisational structure of your foreign operational facility, in recruiting staff, and in laying down the chart of accounts and the company accounting system. We will also help you to draw up terms of delivery and payment, general standard terms and conditions or delivery contracts. Administrative Activity InterGest will implement its administrative services according to your requirements. Our clients of course have access to their current accounting figures and data at any given time. On going advice Through ongoing advice, InterGest supports its clients through all phases of their growth, employing its competence and expertise to ensure their economic success. 9
SLOVAKIA CHINA UNITED KINGDOM VIETNAM Export Export Concept Together with our clients we work out an overall concept that is optimally adapted to their specific individual circumstances and their requirements - such as company law, fiscal, operational, organisational and staff concerns - and which is, at the same time, justifiably affordable. Implementation of the Concept Our responsibilities range from developing a market strategy and marketing concept as well as establishing terms of delivery and payment, through to financing and settlement of payments. We also offer assistance in all legal and fiscal matters, including the reviewing of relevant contracts. Export Outsourcing We also offer you the possibility to outsource your entire export department. Please contact us if you require our additional brochure relating to Export Management. Export Seminars In cooperation with the German foreign chambers of commerce, international chambers of commerce, trade associations, supra-regional banks, universities of applied sciences, universities and regional development associations, InterGest has organised seminars for entrepreneurs and employees of exporting companies around the globe since 1975. The themes are adapted to the requirements of the respective seminar participants and include, among others: an analysis of market data country-specific marketing issues building up sales organisations questions relating to corporate and fiscal law restructuring of warehouse and transport organisation aspects of accounting, reporting procedures and consolidation Please do not hesistate to contact us so we can discuss possibilities to hold a seminar for your organisation i.e. your employees. 10
All services from a single source: Your All-Inclusive-Package : InterGest provides all services required to assist and develop the world s markets. MALAYSIA GERMANY RUSSIA Franchising - nationally and internationally Many companies have advanced and brought to perfection their business idea. Their business model has proved a success and now they find themselves looking for a way to expand. We are experienced in establishing and managing franchise systems effectually. We also have the according infrastructure at our disposal at home and abroad to be able to give you our full support in developing your business further beyond your country s frontiers. Please do not hesitate to contact us for an introductory appointment to discuss your ideas. Business School Beijing Since 2003, InterGest has run a business school in cooperation with the Central University of Finance & Economics (CUFE) in Beijing, offering a post-graduate MBA course. The goal is to offer students in addition to a theoretical grounding the possibility to complete an internship with one of the worldwide InterGest partners. 11
ROMANIA USA CANADA CHILE Formation The formation and trust administration of foreign subsidiaries constitutes one of our main fields of activity. If a foreign company intends to establish a branch or subsidiary in a new export market and calls on InterGest s services, InterGest will handle all the requisite formation formalities and devise a customised mode of operation for the foreign company, taking into account the legal, fiscal, economic and structural aspects of the foreign parent and ensuring that this can be achieved at a realistic cost. In particular, we offer: experienced staff who deal with all office work and, in addition to their national language, are often conversant in English, German and French an officially accredited accountancy organisation under the direction of a professionally qualified accountant and a tax expert an experienced team of professionals for all specialised fields of international commerce, trade and banking modern offices in the business centres of major cities across the world with state-of-the-art installations for office communications and computer systems large-scale invoicing and accounting, sales and inventory statistics, profit calculations, payroll and agent s commissions Sales Organisation As part of our services, InterGest offers you the establishment, supervision and reorganisation of sales representative and distributor networks. Sales successes abroad are to a large extent conditional upon employing the right staff and on the existence of sales organisations that function smoothly and economically. We can help you to find and preselect managers, sales representatives, agents and commission merchants. We assist you in establishing a network of representatives and distributors, manage commissions accounting and translate sales visit reports into your native language. 12
All services from a single source: Your All-Inclusive-Package : InterGest provides all services required to assist and develop the world s markets. POLAND PARAGUAY FRANCE Payroll With our HR services you can expect more than just a properly prepared payroll. We of course take care of your payroll according to the local law and regulations, reliably and in due time. But on top of that, InterGest also offers its clients: editorial support with contracts of employment ceding of national insurance income tax statement of expenses clearing of health and accident insurance accomplishment of abrogational proceedings We are also able to advise you in the selection of staff and assist you during interviews. Financial Accounting Although there are efforts to set international standards for financial accounting, there are different regulations in each and every country. It is of course mandatory to abide by these local regulations for your annual balance sheet for legal and tax purposes. Larger sized enterprises in particular prefer to do their accounting in accordance with US-GAAP or IFRS within their corporate group in order to be able to prepare a straight forward consolidation for their international companies. InterGest has the ability to deal with both ways and take care of your financial accounting according to the requirements of the corporate group and of the local accounting regulations. To do two annual balance sheets - e.g. in accordance with IFRS and local regulations - for one client is a matter of daily business for us. 13
SWITZERLAND THAILAND FRANCE IRELAND Financial Controlling & Reporting If you place the management of your subsidiary in trustworthy hands, you have the right to expect absolute transparency when it comes to corporate reporting. At the InterGest Head Office in Sarreguemines, we, like many of our partners, utilise international SAP R/3 software as an ERP system, which, via the distribution of information user licences, makes all business operations 100% transparent. However, even companies that do not work with SAP can be sure of customised and absolutely individual reporting. Whether you wish to work with your own MIS software or prefer Excel files, whether you require periodic reporting or would rather help yourself to your figures via a VPN connection the choice is yours. We provide the following services in this area: periodic overview of all customer accounts of the different country organisations in the national currency or any foreign currency a country-by-country periodic overview of all accounts of all foreign subsidiaries in a uniform currency selected by the user country-specific and country-by-country budgeting as well as comparison of budget with actual figures periodic cost accounting with operating results Strategic Sales Controlling The remote control system developed by the InterGest group for managing foreign subsidiaries provides an excellent basis for planning, monitoring and control, especially for the controller. The starting point for setting up controlling is, first of all, the data from the accounts department in conjunction with the comparison of planned and actual costs and budget accounting. The classical accounting cost items, which the InterGest organisation allocates by country and by applicable accounting periods, permit the controller to record and allocate costs to the different profit centres of his business according to the costs-by-cause principle. 14
All services from a single source: Your All-Inclusive-Package : InterGest provides all services required to assist and develop the world s markets. USA SWEDEN SPAIN This access possibility is independent of time differences and requires no third-party collaboration. Some of our services in this field are: availability of all relevant business management data for each export country for planning, monitoring and control cross-national evaluations via a central database converting individual national currencies into a single currency (for instance EURO or US Dollar) planned-actual costs comparison according to company specific chart of accounts and translating this into the native language of the controller The causal research and action planning undertaken by the controller on the basis of this information supports the profit and management control of the foreign company in an excellent way by allowing the executive management to concentrate on tasks of coordination and strategic decision-making. Worldwide Controlling & Reporting with PaMMon With PaMMon (Partnership and ManageMent Automation) InterGest offers an easy-to-use controlling and reporting system, which, with its intelligent data analysis, software agents and early-warning system, allows accurate, reliable and successful corporate management at an international level. What PaMMon can do for you: monitoring and supervision of your domestic and foreign branches reliable data and transparency optimal corporate management through early-warning system improved risk management diminshment of personal responsibility for executive managers and board members PaMMon was created by Dr. Ing. Jürgen Kohlrusch and his team as a result of over 10 years of research and development. It has been implemented successfully by ThyssenKrupp Materials Europe for international monitoring and supervision. 15
SINGAPORE NAMIBIA CZECH REPUBLIC UNITED KINGDOM PaMMon is available in 3 different packages: 1. PaMMon Basic Software Package Acquisition and implementation of the PaMMon controlling software tailored to the needs and IT infrastructure of your domestic branch 2. PaMMon-InterGest Combination Package Extension of the PaMMon controlling software to international level, tailored to your organisation 3. PaMMon Reporting Package Analysis of your company data by a controller specialist, familiar with the specifics of your business If you are interested in learning more about PaMMon, please visit www.pammon.lu. Cash Management Your international trading requires a finance disposition independent of borders and currencies. With InterGest Cash-Management you will have the opportunity to organise your worldwide monetary transactions optimally according to your requirements; flexible and professional, without dependence on banking groups. This starts with the management of your local bank accounts, the monitoring of the incoming and outgoing payments, in reconciliation with your outstanding items, the realisation of your daily payments, as well as the monitoring of your credit line. At your request you will receive a periodic overview of liquidity to guarantee a worldwide transparency of your funds at all times. 16
All services from a single source: Your All-Inclusive-Package : InterGest provides all services required to assist and develop the world s markets. AUSTRIA SOUTH AFRICA SPAIN Our clients can take advantage of InterGest s connections to local banks. Through these long-standing relationships and due to the volume of financial turnover of our clients, selected house banks are able to offer you superior investment and credit terms. We will also gladly assist you in the realisation of a cash-pooling solution under international fiscal law. Accounts Receivable Management Introduction of the euro With the introduction of the euro, many companies believed that the presence of their organisation in the form of a branch office in other countries would be superfluous. They have discovered, however, that this is not the case, and that there is not only a reduction of turnover, but significant delays in the receipt of payments are experienced. Delays of payments Reminders from abroad are taken less seriously, bank transfers or cheques are filled in belatedly, and when reminders and warnings are sent by foreign suppliers, the large number of intermediary banks involved in international payment transactions can be blamed for the delay. It is, therefore, not uncommon for the means of payment submitted to a non-domestic bank by an exporter (e.g. cheques or bills of exchange) to only be credited to the account 4-6 weeks after they are due. This means that an interest rate of 8-12% p.a. must then be paid on the necessary current account overdrafts. Banks and their handling fees The vast majority of European banks refuse to discount bills of exchange on their own account because they do not wish to face the risk and the formal difficulties of debt collection abroad. Cheques or bills of exchange are only accepted for collection, and for each bill a handling fee is charged irrespective of the amount to be collected. The domestic banks demand the same amount again from their customers for handling foreign bank transfers, which means that bank charges are quite an issue. Suppliers who do not calculate with a generous profit margin can easily feel like they are only working for the bank! Throughout the handling period of the payment, companies do not have the urgently needed liquidity to finance production and other advance costs, so that they are dependent 17
TURKEY SWEDEN GERMANY GREECE on very high current account overdrafts. Small and medium-sized businesses in Europe know from negative experience how difficult it is to obtain overdrafts today. Accounts receivable management by InterGest On top of that, collecting debts abroad often causes considerable difficulties, as the reluctant debtors tend to believe that the creditor has insufficient knowledge of the local legal framework or might not pursue the matter with the necessary vigour. This is where InterGest comes into play. Our collection department often brings the desired success after only one reminder letter. Even in more obstinate cases, our legal experts find the right ways and means of persuading debtors to fulfil their obligations. Since we have successfully managed receivable accounts for our clients for decades and we have our local InterGest partners as experts for each country, we are able to advise and support our clients in the best possible way. Legal Advice This service comprises all sectors of public and private law, in particular commercial and company law, tax regulations, labour law and social law, customs law and foreign exchange control regulations, as well as private international law and EU law. Our lawyers, tax advisers and accountants draft contracts, reports, minutes of meetings and provide expert opinions in the respective national language, as well as in English or German. We also offer assistance in negotiations with business partners, representatives, public authorities, banks, insurance companies and employees. Information Service In order to avoid debt losses, InterGest clients take advantage of our information services. An on-line link to the largest credit reporting agencies, as well as cooperating banks, is maintained in the respective countries to provide immediate access to confidential creditworthiness and trade reports on companies or private persons. 18
All services from a single source: Your All-Inclusive-Package : InterGest provides all services required to assist and develop the world s markets. PORTUGAL HONG KONG UKRAINE Locations EUROPE AUSTRIA / Vienna BELGIUM / Brussels BULGARIA / Sofia CZECH REPUBLIC / Prague DENMARK / Copenhagen FINLAND / Helsinki FRANCE / Sarreguemines GERMANY / Saarbruecken GREECE / Athens HOLLAND / Amsterdam HUNGARY / Budapest IRELAND / Dublin ITALY / Milan LUXEMBURG / Luxemburg NORWAY / Oslo POLAND / Warsaw PORTUGAL / Lisbon ROMANIA / Bucharest RUSSIA / Moscow SLOVAKIA / Bratislava SPAIN / Barcelona Madrid SWEDEN / Stockholm SWITZERLAND / Zug TURKEY / Istanbul UKRAINE / Kiev UNITED KINGDOM / London AFRICA NAMIBIA / Windhoek SOUTH AFRICA / Johannesburg ASIA CHINA / Shanghai Beijing Kunshan HONG KONG / Hong Kong INDIA / Mumbai JAPAN / Tokyo MALAYSIA / Kuala Lumpur SINGAPORE / Singapore SOUTH KOREA / Seoul THAILAND / Bangkok VIETNAM / Hanoi Ho Chi Minh City AUSTRALASIA AUSTRALIA / Sydney NEW ZEALAND / Auckland MIDDLE EAST ISRAEL / Tel Aviv UNITED ARAB EMIRATES / Dubai OMAN / Muscat NORTH AND SOUTH AMERICA BRAZIL / São Paulo CANADA / Toronto CHILE / Santiago de Chile MEXICO / Mexico City PARAGUAY / Asunción USA / New York VENEZUELA / Caracas March 2009 You find our updated location list under: www.intergest.com/locations 19
InterGest France S.A.S. Director: Prof. Peter Anterist International Management and Commercial Administration Company 7, Place de la Gare 57200 Sarreguemines, France Phone: +33 3 87 95 9900 Fax: +33 3 87 95 9903 info.france@intergest.com www.intergest.com