Formulating Tarif Structure. Dato Teo Yen Hua CEO, National Water Services Commission Water Malaysia April 2013

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Formulating Tarif Structure Dato Teo Yen Hua CEO, National Water Services Commission Water Malaysia 2013 23 April 2013

o Quick Facts about the water services industry in Malaysia o Asset-light Model o Progress Achieved o Tariff Before WSIA o Tariff Setting Under WSIA o Key Performance Indicators o Key Success Factors o Moving Forward Content 1

RM/m³ Quick Facts Average Water Tariff (Domestic) For First 20m³ 1.00 0.90 0.80 0.70 0.60 0.50 0.40 0.30 0.20 0.10 0.00 0.22 0.40 0.41 0.42 0.48 0.50 0.50 0.55 0.57 0.60 0.60 0.90 SPAN s target is to narrow the range for first 20 Meter cubic for all states over the medium term for domestic consumers 2

RM/m³ Quick Facts Average Water Tariff (Domestic) For First 30m³ 1.00 0.90 0.80 0.70 0.60 0.50 0.40 0.30 0.20 0.10 0.00 0.29 0.52 0.54 0.50 0.55 0.63 0.67 0.65 0.72 0.95 0.72 0.90 Water rates should be structured to encourage conservation 3

Quick Facts Average Water Tariff (Industry) 3.50 3.00 2.50 2.00 RM/m³ 1.50 1.00 0.50 0.00 for first 80m³ for first 500 m³ for first 80m³ for first 500 m³ 0.96 1.25 1.45 1.15 1.30 1.40 1.60 1.56 2.27 2.8 1.67 0.90 1.19 1.25 1.45 1.15 1.30 1.40 1.60 1.59 2.27 2.93 1.8 0.90 4

Comparison With Other Utilities RM billion Utilities Sector Revenue Year Utility Sector Highway³ Electricity Telecommunication ¹ Water Sewerage² 50 40 2008 2009 2010 2008 25.75 33.29 3.83 0.41 3.26 30 20 2009 28.78 35.44 3.93 0.47 3.47 2010 30.32 38.69 4.09 0.47 3.66 10 0 Electricity Telecommunication Water Sewerage² Note: 1. Telecommunication Service Provider- Telekom, Axiata, Maxis and Digi. Total Revenue exclude overseas revenue 2. Sewerage Company IWK 3. Highway Concession Company - PLUS and Litrak Berhad Source: 2008-2010 Annual Report (Telekom, TNB, Axiata, Maxis dan Digi) Highway Concession Company Financial Statement 2008-2010 Malaysia Water Industry Guide 2011 2010 Water Operator Data 5

200% 150% Quick Facts Revenue Vs Operating Expenditure - 2011 162% Total Operating Expenditure/ Revenue 117% 100% 83% 97% 78% 84% 95% 93% 81% 50% 69% 49% 52% 0% Operating in Deficit Operating in Surplus Operating Revenue include tariff and non tariff revenue Operating Expenditure comprise (where applicable) : 1.Water treatment and distribution cost 2.Purchase of treated water 3.Purchase of raw water 4.Lease Rental to PAAB 5.Exclude finance cost, depreciation and amortization 6

Quick Facts Cost of Providing Water Services Basic Cost Component (RM/m³) Treatment Distribution Raw Water Resources Energy 0.10 Chemical 0.03 Staff Costs 0.03 Maintenance 0.07 Energy 0.05 Chemical 0.001 Staff Costs 0.19 Maintenance 0.09 Protecting Quality of Raw Water Preservation of Quality of Raw Water TO BE ALLOCATED Basic Cost of Treated Water RM0.56/m³ (not include Other Costs, Capex & NRW) Costs Avg Water Tariff RM1.26/m³ 7

Quick Facts Average Domestic Consumption Avg Consumption per connection/month in Malaysia 30m³ 227 lcd * High Domestic Tariff Band (m³) 0-20 21-35 > 35 Lifeline Consumption at lifeline band - 20m³ 160 lcd * WHO: Lifeline Basic Necessities * Domestic Consumption Per Capita Per Day based on a household of 4.29 150 lcd 110 lcd 8

Asset-light Model Before WSIA Loans owed by the State to the Federal Government shall be novated to PAAB (in consideration for the transfer of the water assets) Federal Govt Loan Commercial Loan Transfer Water Asset After WSIA Bond/ Capital Market Source for competitive funding PAAB Lease arrangement Lease payment (based on affordability) Operator Focus on Operations and maintenance of: Water treatment Distribution New Asset Lease based on operator s financial ability 9

Progress Achieved Developing A Sustainable Water Services Industry continuous access to safe water at affordable rate Completed Independent National Regulator On-going Transparent Tariff Setting Mechanism Completed Creative Innovative Financing Continuous Effective and Efficient Service Delivery 10

Tariff Before WSIA Low Tariff Financial Burden to Federal Government/ State Government - Poor Quality of Service - Inefficient Service - Consumers unwilling to pay for the service Low Financial Investment revenue insufficient to fund operations and maintenance resulting in below par operational efficiency and services 11 11

Tariff Setting Under WSIA... Uniform tariff setting mechanism A robust, stable and transparent framework for periodic tariff reviews The process is Transparent, Consultative, Participatory where customer s views are considered and well planned and comprehensive Regulatory accounting framework to allow benchmarking to incentivize operators 12

Regulatory Water Accounting Relationship between Regulatory Water Accounting and Benchmarking and Tariff Setting Mechanism Regulatory Water Accounting Regulatory Accounts Benchmark Costs Tariff-Setting Mechanism A tool to support tariff pricing structure A uniform and consistent set of financial statements for regulatory purposes Benchmark costs form the regulatory costs in calculating future tariff pricing Applying benchmark costs incentivizes businesses towards continuous improvement Water services operators submit regulatory accounts on an annual basis Regulator reviews and compares business costs and their relative efficiency position Regulator sets benchmark costs based on market price and set efficiency-based targets. Regulator through the pricing mechanism allows water services operators to recover benchmark costs Source: KPMG 13

Tariff Setting Under WSIA. tariff setting principles Tariffs to be determined every 3 years through a stable tariff setting framework and in consultation the Water Forum and other stakeholders Tariff setting framework that promotes efficiency and transparency provides consumers with a fair and affordable price structure ensures reasonable returns that commensurate with the risks taken by the operators 14

Operating Expenditure Water Tariff Full supply costs Operating expenditure Capital expenditure Water Tariff Full-cost for Operators Capital expenditure Tariff Setting Under WSIA.balancing affordability and sustainability Other upstream costs Full Cost Recovery cannot be achieved with a one-time huge tariff increase Phased tariff increases to recover costs Current Future Short Mid Term (Year 1-10 years) : full supply cost Long Term (Year 11-30) : full cost 15

Tariff Setting Under WSIA tariff structure is based on Domestic Commercial/ Industrial Affordability Commercial/ industry profile of the respective states Punitive rate to prevent excessive consumption and encourage water conservation Encourage commercial/ industrial users to adopt water efficiency technology 16 16

Tariff Setting Under WSIA. tariff review request and revision process Uniform Tariff revision process allows less room to politicize Uniform tariff revision process Stage 1 Stage 2 Stage 3 Stage 4 Operator SPAN Minister Operator 3 major stages Initiation by operator Recommendation by SPAN Approval by Minister Tariff Request Assessment & Recommendation Tariff Consultation with all stakeholders and citizen participation Approval by YB Minister/ Cabinet Gazette of water rates Consumer awareness program New tariff in effect 17 17

Key Performance Indicators KPI Efficiency Effectiveness Sustainability Operating costs efficiency (RM/m³) Treatment and distribution optimization (least cost option) NRW losses Control and improvements Water Quality Excellent Asset Management and Planning Consumer Standard Billing Complaint Handling System Fault/Complaint Rectification Environmental Protection sludge facilities Energy efficiency Water Reuse Water Resource Protection & Availability 18

Key Success Factors Corporatization of Water Distribution Licensees Buy In on RAF Comprehensiveness of RAF covered to facilitate benchmarking Skill set for evaluation Adoption of AMP Public Awareness Transparency Political Will 19 19

Moving Forward - Towards Better Water Services Effective regulations and increase investment to improve services Improve level of service Better consumers acceptance Increase in willingness to pay 20

Moving Forward - Tariff Setting Mechanism Integrating water and sewerage services and tariffs Implement Regulatory Accounting Framework (RAF) and move towards full cost recovery Consultant has been appointed to conduct study on the implementation 21

RWA Implementation Roadmap 2015 2016 2018 2012 RAF Introduction Awareness and engagement with stakeholders on RAF Understanding of RAF Guidelines (WARGA) and Accounts (WIRA) Understanding of role of benchmarking in RWA identify key benchmark parameters addressing special factors benchmarking process 2013 Data Gathering and Integrity 2014 Data collection based on WARGA and WIRA Verification of accuracy of data Adoption of benchmark costs Asset Management Plan Submission of Regulatory Accounts for tariff revision for year 2014 (guide) Operators to prepare regulatory accounts Regulatory audits conducted by SPAN and provide guidance SPAN to use regulatory accounts as a guide for tariff review SPAN and operators to identify key enablers to facilitate data export Phase Implementation Submission of audited regulatory accounts Holistic MIS System for preparation, submission and analysis for tariff review Continuous guidance to operators who are not ready to adopt RWA 22

THANK YOU