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NAME OF SHOW: COMPANY NAME BOOTH #: CONTACT NAME: PHONE #: E-MAIL ADDRESS For Assistance, please call 714-254-3410 to speak with one of our experts. INSTALLATION LABOR Freeman Supervised Labor - Please complete the reverse side of this form. Installation of your exhibit will be completed at our discretion prior to show opening. The charge for this service is 30% of the total installation labor bill, with a minimum of $45.00. Emergency contact: Phone Number: Date Start No. of People Approx. Hrs. Total Hrs. Hourly Rate Estimated Time per Person Total Cost x = @ $ = $ For fast, easy ordering, go to www.freemanco.com/store DISPLAY LABOR (One Hour Minimum per Worker) Exhibitor Supervised Labor (Supervisor must check in at Service Desk to pick up labor) INCLUDE THE FREEMAN METHOD OF PAYMENT FORM WITH YOUR ORDER Description Advance Show Site Straight Time- 8:00 A.M. to 5:00 P.M. Monday through Friday... $ 118.50 $ 154.10 Overtime- 5:00 P.M. to 8:00 A.M. Monday through Friday, ALL DAY on Saturday, Sunday and Holidays... $ 208.50 $ 271.10 Show Site prices will apply to all labor orders placed at show site is per person/per hour Start time guaranteed only at start of working day. Supervisor must check in at desk to pick up labor. Labor must be canceled in writing, 24 hours in advance to avoid a one (1) hour cancellation fee per worker. There is a minimum one (1) hour charge for all labor orders. Labor thereafter is charged in half (1/2) hour increments. Supervisor will be: Phone Number: x = @ $ = $ FREEMAN installation & dismantle x = @ $ = $ Freeman Supervision (30%/$45.00) Tax = $ = $ (N/A) Total Installation = $ DISMANTLE LABOR Freeman Supervised Labor - Please complete the reverse side of this form. Freeman is not responsible for product or literature that is not properly packed and labeled by exhibitor. The charge for this service is 30% of the total dismantle labor bill, with a minimum of $45.00. Emergency contact: Phone Number: Exhibitor Supervised Labor(Supervisor must check in at Service Desk to pick up labor) Supervisor will be:phone Number: Date Start No. of People Approx. Hrs. Total Hrs. Hourly Rate Estimated Time per Person Total Cost x = @ $ = $ x = @ $ = $ x = @ $ = $ _ Freeman Supervision (30%/$45.00) Tax Total Dismantle = $ (N/A) = $ = $ 9-28-11 R (248889) 12-12 SFG Page 1 of 2

NAME OF SHOW: COMPANY NAME: CONTACT NAME: BOOTH#: PHONE#: IN ORDER TO BETTER SERVE YOU - PLEASE COMPLETE THE FOLLOWING INFORMATION IF YOUR DISPLAY IS TO BE SET-UP AND/OR DISMANTLED BY FREEMAN I&D AND YOU WILL NOT BE PRESENT TO SUPERVISE THE INSTALLATION AND/OR DISMANTLE. INBOUND SHIPPING & SET UP INFORMATION Freight will be shipped to Warehouse Show Site Date Shipped Total No. of: Crates Cartons _Fiber Cases Setup Plan/Photo: Attached To Be Sent With Exhibit In Crate No. Carpet: With Exhibit Rented From Freeman Color Size Electrical Placement: Drawing Attached Drawing With Exhibit Electrical Under Carpet _ Comments: Graphics: With Exhibit Shipped Separately Comments: Special Tools/Hardware Required: OUTBOUND SHIPPING INFORMATION SHIP TO: METHOD OF SHIPMENT FREEMAN SUPERVISED LABOR Freeman Exhibit Transportation: Common Carrier Air Freight Next Day 2nd Day Deferred Expedited FREEMAN installation & dismantle Other (list carrier name & phone number): Other Common Carrier: Other Air Freight: Van Line: FREIGHT CHARGES Prepaid Collect Bill To: In the event your selected carrier fails to show on final move-out day, please select one of the following options: Reroute via Freeman s choice Deliver back to Freeman warehouse at Exhibitor s expense. PLEASE NOTE: Freeman is not responsible for product or literature that is not properly packed and labeled by exhibitor. Page 2 of 2

INCLUDE THE FREEMAN METHOD OF PAYMENT FORM WITH YOUR ORDER NAME OF SHOW: COMPANY NAME BOOTH #: CONTACT NAME: PHONE #: E-MAIL ADDRESS For Assistance, please call 714-254-3410 to speak with one of our experts. For fast, easy ordering, go to www.freemanco.com/store HANGING SIGN LABOR AND EQUIPMENT INSTRUCTIONS All ceiling rigging must conform to Show Management rules and regulations and facility limitations. All overhead hanging signs must be assembled, installed by Freeman. Exhibitors, display company and/or I&D representatives may supervise, but will not be allowed to assemble or install the hanging sign. Please complete the enclosed Labor Order Form for labor to assemble your hanging sign. Set up instructions must be provided for signs needing assembly. Hanging anchor points must be pre-fabricated and ready for use. Overhead hanging signs are to be sent in separate containers directly to advance warehouse using the enclosed Hanging Sign Labels. This container MUST arrive no later than one week prior to the fi rst exhibitor move-in day. If these procedures are not followed Freeman cannot guarantee the hanging of your sign. Electrical signs must be in working order and in accordance with the National Electrical Code. ELECTRICAL SERVICE requirements must be ordered in advance on the enclosed ELECTRICAL SERVICE Order Form. If any hang point supports over 250 lbs., notify FDC immediately for special authorization. EQUIPMENT & LABOR RATES TO HANG SIGNS STRAIGHT TIME 8:00 a.m. to 5:00 p.m., Monday through Friday OVERTIME 5:00 p.m. to 8:00 a.m., Monday through Friday, all day Saturday, Sunday and Holidays EQUIPMENT WITH CREW Rates are per lift and crew per hour One hour minimum per lift and crew STRAIGHT TIME CONDOR Condor and crew Advance... $ 659.60 $ Show Site... $ 857.50 $ OVERTIME 964.70 1254.20 INSTALLATION ESTIMATE Approx Hours Hourly Rate Total Estimated Cost FREEMAN hanging sign labor SIGN DESCRIPTION, SIZE & WEIGHT For signs other than banners, include blueprint or drawing with detailed information so hanging anchor points can be determined. Type: Cloth Banner Metal or Wood Other _ Shape: Square Triangle Rectangle Other Size: Height Length Width Weight of Sign: Does Your Sign Require Electricity _ Assembly _ PLACEMENT DIAGRAM Use diagram below to represent your booth space. Indicate how far in from each boundary you would like your sign placed. The ceiling structure and relation to the support beams may require your sign to be moved from your specifi ed location. Feet in from the Left Aisle # Feet in from the back Aisle # Feet in from the front Aisle # Feet in from the Right Aisle # Number of feet from floor to top of sign: @ = Date Time DISMANTLE ESTIMATE Approx Hours Hourly Rate Total Estimated Cost @ = Date Time Supervision for assembly and disassembly of overhead hanging sign can be provided by Freeman at an additional cost, or by your company representative, display house, independent or lighting contractor. Please indicate method of supervision you require for assembly and disassembly: Freeman I&D Exhibitor Personnel Display House Additional crew and/or equipment will be used if the supervisor deems it necessary to safely complete the installation and/or dismantling of a job and it will be charged accordingly. 9-28-11 R (248889) 12-12 SFG

NAME OF SHOW: COMPANY NAME: BOOTH #: CONTACT NAME: PHONE #: E-MAIL ADDRESS: For Assistance, please call 714-254-3410 to speak with one of our experts. MOTORS AND TRUSS ELECTRICAL SERVICE requirements to power the motors must be ordered in advance on the ELECTRICAL SERVICES ORDER FORM. ELECTRICAL or HANGING SIGN LABOR requirements to hang the truss and motors must be ordered in advance on the appropriate order form. The cost of Material Handling is included in the rates listed below. Orders received after the deadline date will be be charged the Show Site. EQUIPMENT For fast, easy ordering, go to www.freemanco.com/store INCLUDE THE FREEMAN METHOD OF PAYMENT FORM WITH YOUR ORDER Description Advance Show Site Total One Ton Hoist...563.00 731.90 $ _ FREEMAN motors & truss Half Ton Hoist... 539.45 701.30 $ 20.5 Box Truss (per foot)...32.00 41.60 $ 12 Box Truss (per foot)... 24.45 31.80 $ _ Total for Equipment... $ _ Please indicate what you will be hanging with the above equipment: Hanging Sign Lighting Truss Combination of Both STRUCTURAL INTEGRITY STATEMENT MUST ACCOMPANY ORDER 9-28-11 R (248889) 12-12 SFG

PLEASE INCLUDE THIS FORM WITH YOUR HANGING SIGN ORDER FORM STRUCTURAL INTEGRITY STATEMENT THIS FORM MUST BE RETURNED FOR ALL SUSPENDED STRUCTURES, the contracted exhibitor at the CUSTOMER ENGAGEMENT TECHNOLOGY WORLD 2012 and (if applicable), the display house or builder for the aforementioned exhibitor, do hereby certify and guarantee that the stress points for the hanging structure have been properly engineered and tested. We further certify that the structure can be hung safely and has been constructed to meet all applicable regulations and safety measures. We hereby release, indemnify and forever hold harmless the ASSOCIATION, MOSCONE CENTER WEST, FREEMAN, and its subsidiaries, their directors, officers, employees, representatives, agents and contractors from and against any and all liability, claims, damage, loss, fi nes, or penalties arising from the installation, use or dismantling of this structure. All hang points supporting in excess of 200 lbs. may be verifi ed (metered) on site at exhibitor s expense. Exhibiting Company: Booth #: Authorized Signature: Printed Name: Date: _ FREEMAN structural integrity statement E-Mail: Display House/Builder (if applicable): Authorized Signature: Printed Name: Date: _

UNION JURISDICTIONS IN THE SAN FRANCISCO BAY AREA You may appreciate knowing in advance that union labor may be required for certain aspects of your exhibit handling. To help you understand the jurisdiction the various unions have, please read the following: DISPLAY LABOR By de nition, the installation or dismantling of exhibits which requires the use of hand tools, or takes one person more than 30 minutes, or exceeds ten feet in any direction, falls within the jurisdiction of the Local 510 of the Sign Display and Crafts Union. You can handle and set out the products you manufacture; however, all background materials - display boards, backdrops, stands - anything the products are displayed upon, attached to, or made part of, and laying of oor tile and carpets must be installed by union labor. Labor can be ordered in advance by returning the Display Labor order form, or on show site at Freeman Service Center. MATERIAL HANDLING The Teamsters Union Local 85 has jurisdiction over all unloading and reloading of materials. The Union also has jurisdiction over the operation of all material handling equipment - this includes all dollies and hand trucks. You may hand carry only what you can manage by yourself (one person) in one trip, using no equipment. Since hand carried materials may not come through the freight entrance, show management will designate a specific entrance for hand carried items. Current union jurisdiction precludes hotel personnel from delivering material to exhibit booths. ELECTRICAL IBEW Electricians jurisdiction covers all electrical labor for each booth including but not limited to, cable distribution under your carpet or flooring, and throughout the booth structure. Included are connections & hardwiring of all electrical equipment, (e.g. 208volt & higher services, panels, motors, and audio visual equipment). Installation of all lighting hung from truss or beams & distribution of all cabling throughout (San Francisco includes the lighting truss assembly and hanging). All stage hand labor used in the exhibit area will be supplied through Freeman with exception of a company representative/supervision, plasma screen mounting, computer set up and interconnectivity. Unless contracted directly with the in-house AV / Internet provider, all data and coaxial cable run within the booth, overhead or on the floor will be installed by our electricians. Electrical services are provided on a time and material basis and cannot be performed by other unions, I&D houses or Exhibitors. TIPPING Freeman requests that exhibitors do not tip our employees. They are paid an excellent wage scale denoting a professional status, and we believe that tipping is not necessary. This applies to all Freeman employees. Any request for such should be brought to the attention of a Freeman Representative at Freeman Service Center. SAFETY Standing on chairs, tables or other rental furniture is prohibited. This furniture is not engineered to support your standing weight. Freeman cannot be responsible for injuries or falls caused by improper use of this furniture. If assistance is required in assembling your booth, please order labor on the Display Labor order form and the necessary ladders and tools will be provided. IN GENERAL Craftsmen at all levels are instructed to refrain from expressing any grievances or directly challenging the practices of any exhibitor. All questions arising with regard to the Union's jurisdiction or practices must be directed to a FREEMAN management representative. FREEMAN labor jurisdictions