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GOUDVELD MAKELAARS (PTY) LTD (Registration number: 1996/011135/07) Manual in terms of section 51 of the Promotion of Access to Information Act, 2 of 2000 GOUDVELD MAKELAARS (PTY) LTD

CONTENTS PAGE PROMOTION OF ACCESS TO INFORMATION ACT, 2 OF 2000 (THE ACT)... 3 Section 51 Manual of Company name... 3 (Registration number: 1996/011135/07)... 3 1. Contact particulars... 3 2. Introduction... 3 3. Guide in terms of section 10 of The Act... 3 4. Facilitation of a request for access to information... 3 5. Information available in terms of other legislation... 4 6. Information automatically available... 5 7. Information available in terms of The Act... 5 8. General... 8 9. Requesting procedures... 8 10. Availability of the Manual... 8 11. Signatory... 9 Page 2

PROMOTION OF ACCESS TO INFORMATION ACT, 2 OF 2000 (THE ACT) SECTION 51 MANUAL OF GOUDVELD MAKELAARS (PTY) LTD (REGISTRATION NUMBER: 1996/011135/07) 1. CONTACT PARTICULARS Head of business: REON VORSTER Information officer: REON VORSTER Postal address: P.O. Box 32726 Physical address: Reid Plaza 3 Fichardtpark Reid Street 21 Bloemfontein Westdene 9317 Bloemfontein, 9301 Telephone number: (051) 430 3575 Fax number: (051) 430 3580 E-mail address: Website: reon@gvmfs.co.za N/A 2. INTRODUCTION The entity is part of a group. The main business of the entity is that of brokers. Reon Vorster is head of business. 3. GUIDE IN TERMS OF SECTION 10 OF THE ACT Any person who wishes to exercise any right contemplated in The Act may obtain a copy of the information guide issued by the Human Rights Commission in all official languages, from the Human Rights Commission, contact number (011) 887-3600 or www.sahrc.co.za. 4. FACILITATION OF A REQUEST FOR ACCESS TO INFORMATION Information which is not readily available as indicated in this manual, may be requested in accordance with the procedure prescribed in terms of The Act. Copies of the prescribed forms to be completed for submitting a request, are available from GOUDVELD MAKELAARS (PTY) LTD. Page 3

5. INFORMATION AVAILABLE IN TERMS OF OTHER LEGISLATION Information is available in terms of certain provisions of the following legislation: 5.1 BASIC CONDITIONS OF EMPLOYMENT ACT 75 OF 1997 5.2 COMPANIES ACT 61 OF 1973 5.3 COMPANIES ACT 71 OF 2008 5.4 COMPENSATION FOR OCCUPATIONAL INJURIES AND HEALTH DISEASES ACT 130 OF 1993 5.5 CONSUMER PROTECTION ACT 68 OF 2008 5.6 FINANCIAL ADVISORY AND INTERMEDIARY SERVICE ACT 37 OF 2002 5.7 FINANCIAL INTELLIGENCE CENTRE ACT 38 OF 2001 5.8 INCOME TAX ACT 58 OF 1962 5.9 LABOUR RELATIONS ACT 66 OF 1995 5.10 LONG TERM INSURANCE ACT 52 OF 1998 5.11 OCCUPATIONAL HEALTH AND SAFETY ACT 85 OF 1993 5.12 PROMOTION OF ACCESS TO INFORMATION ACT 2 OF 2000 5.13 SHORT TERM INSURANCE ACT 53 OF 1998 5.14 SKILLS DEVELOPMENT LEVIES ACT 9 OF 1999 5.15 SKILLS DEVELOPMENT ACT 97 OF 1998 5.16 UNEMPLOYMENT CONTRIBUTIONS ACT 4 OF 2002 5.17 UNEMPLOYMENT INSURANCE ACT 63 OF 2001 5.18 VALUE ADDED TAX ACT 89 OF 1991 Page 4

6. INFORMATION AUTOMATICALLY AVAILABLE The following categories of records are automatically available for inspection, purchase or photocopying: 6.1 PRICELISTS 6.2 REPORTS 7. INFORMATION AVAILABLE IN TERMS OF THE ACT The subjects on which the business holds records and the categories on each subject are as listed below. Please note that a requestor is not automatically allowed access to these records and that access to them may or must be refused in accordance with section 62 to 69 of The Act. 7.1 ACCOUNTING RECORDS Annual financial statements and working papers General ledger Subsidiary ledgers (receivables, payables, etc.) Bank statements, cheque books, cheques Customer and supplier statements and invoices Deposit slips Cash books and petty cash books Fixed asset register Tax returns and assessments VAT returns Auditor's reports 7.2 AUDITORS Working papers Correspondence 7.3 HEALTH AND SAFETY Register, record of earnings, time worked, payment and particulars of all employees Page 5

7.4 INFORMATION TECHNOLOGY Client database Hardware Internet Licenses Operating systems Software packages Telephone exchange equipment Telephone lines, leased lines and data lines 7.5 INSURANCE Claim records Details of coverage, limits and insurers Insurance policies 7.6 LEGAL, AGREEMENTS AND CONTRACTS Acquisition or disposal documentation Agreements with contractors, suppliers and clients Agreements with customers Contracts, including lease agreements and finance agreements Sale agreements Page 6

7.7 PERSONNEL RECORDS Attendance register Disciplinary records Employee evaluation and performance records Employee information records Employee loans Employee remuneration Employee date of birth Employment contracts IRP 5 and IT 3 certificates Letters of appointment Leave applications Maternity leave policy Name and occupation of each employee Payroll Particulars of each employee Personnel file Policies and procedures Recruitment and appointments Salary and wage registers Salary slips and wage records Time records Training and development UIF, PAYE and SDL returns Workmen's Compensation documents 7.8 SALES AND MARKETING Brochures, newsletters and marketing material Customers Products Sales Service and product information Page 7

7.9 STATUTORY COMPANY RECORDS All statutory records kept by auditors available for perusal at their offices. 7.10 TAX All tax documents kept by auditors available for perusal at their offices. 8. GENERAL No additional information noted. 9. REQUESTING PROCEDURES A person who wants access to the records must complete the necessary request form, that is available at the offices of GOUDVELD MAKELAARS (PTY) LTD, or can be accessed on www.sahrc.org.za. The completed request form must be sent to the address or fax number provided in this manual, and marked for the attention of the Information Officer. 10. AVAILABILITY OF THE MANUAL Copies of this manual are available for inspection, free of charge, at the offices of GOUDVELD MAKELAARS (PTY) LTD, from the South African Human Rights Commission. Page 8

11. SIGNATORY We confirm, to the best of our knowledge, and belief, the accuracy and completeness of the information provided. REON VORSTER Information officer Signature of Information officer 17 January 2012 Date Please customise the wording of this document to your firm s specification; delete and adjust as you require. Page 9