PeopleSoft Highlights PeopleSoft CoE
Agenda PeopleSoft Overview Snapshot Services Portfolio Select Customers Capability Applications: HRMS, FSCM, CRM, Administration: Architecture & Database Birlasoft Solutions CoE Framework & Advantages Birlasoft Differentiators 2
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Services Portfolio Industry Verticals Banking & Financials Insurance Manufacturing Healthcare Education Services and Consulting Pre Implementation and Advisory Strategy and Roadmap, Prototyping &Solution modeling, Architecture Planning, Audit and Health Checkup PeopleSoft Service Offerings Implementation Services Upgrade Services Support & Maintenance Services Business Process Standardization, Full Life Cycle Implementation, Global Rollouts Upgrade Assessment, Business Process Re-engineering, Tools and Application Upgrade, Data Conversion 24x7 Managed Services, Enhancements, Technology Helpdesk, Business Process Outsourcing, Tax updates Assessment and Process Setup, Wing to Wing, Automation, Specialized 4 Shared Services - Pay per use Pay per use model, Task based billing using shared resource pool
Select Customers US Fortune 5 Corporate Fortune 5 Healthcare Fortune 5 COMM FIN US Giant Implementation, Upgrade, Support HCM, CRM, Portal, Admin Implementation, Upgrade, Support FIN, SCM, ESA Support FIN, Admin Implementation, Upgrade, Support Europe Fortune 5 Implementation, Support Healthcare FIN, SCM, ESA Support, Development Audit Giant CRM, Admin APAC Insurance Cushman & Wakefield US Large Cruise line US Large Services Restaurant US Giant Bank HCM, FSCM, CRM, ELM, Admin Upgrade, Support HCM, FIN, SCM, Admin Implementation CRM, ERMS Support, Development FIN, SCM Support HCM Support, Development HCM, FIN India Global Implementation, Support Large Bank HCM, FIN, CRM, Admin Fortune 10 Support, Development Consulting HRMS, CRM, Admin Largest Support Media FIN, CRM Global Support Global Swiss Bank Global Resorts Group Largest Brewery Cargo Giant Development Support HRMS, FIN Implementation HCM, FIN, SCM, ESA Implementation HCM Development HCM Ports FIN, SCM Asia Large Support 5 Bank HCM, FIN, Admin
HRMS Capability Human Resources Global Payroll Assessment and Process Set Up Benefits Pension Payroll Interface Absence Workforce Service Delivery Payroll North America Time and Labor Summary: End to end HRMS business solutions More than 1500 man years of HCM experience Birlasoft HCM Integrated Solutions provide savings in excess of 22% Birlasoft erecruitment solutions offer plug and play vendor integration scripts e- Compensation 6 e-pay Talent Acquisition e-profile HR Portal Pack e- Development HR Help Desk Enterprise Talent Candidate Gateway e- Performance e-benefits Learning HR Analytics and Business Intelligence Select Engagements: Implemented the worlds largest and complex HCM system for an employee base of about one million employees Implemented HCM 9.0 for giant APAC tourism Fortune 5 HCM Upgrade in record time Multiple 24 * 7 managed services engagements PeopleSoft HRMS used as system of records for Birlasoft global operations
Finance and Supply Chain Capability Asset 7 General Ledger Order Contract Project Portfolio Global Financial Billing ebilling Cash Payables Purchasing Receivables Enterprise Supply Chain Inventory Expenses Resource Supply Chain Planning Enterprise Service Automation Project Costing Project Analytics Manufacturing Project Billing Summary: Seamless integration solutions Enhanced efficiency with automating and standardizing of key business processes More than 1000 man years of experience End to end FSCM testing scripts for jump start testing and reduced implementation life cycle Select Engagements: Fortune 5 FSCM 9.0 globally implementation on Fusion Middleware US Insurance giant Financials & SCM upgrade Implemented FSCM 9.0 for giant APAC tourism Shared service FSCM offshore integrated testing Fortune 5 Global FSCM 24*7 Managed Services PeopleSoft Financials used as system of records for Birlasoft global operations
CRM Capability Sales Solutions Marketing Solutions Service Solutions Summary: Dynamic Web services integration (WSRP Portlets and I-Frame) with PeopleSoft CRM (Tools 8.49 and above) with third party applications. IT and Business simplification using simplified and integrated CRM applications Multichannel framework email integration solutions for CRM and ERMS business modules HR HelpDesk CRM Portal Pack Select Engagements: CRM Application Outsourcing for 16*5 support using managed services model for a Europe Audit giant Implementation of Multi channel framework for marketing solution for a leading US cruise line Implementation of CRM HR HelpDesk for a US Insurance giant 8
Capability Assessment and Process Set Up Quality and Process Test Strategy and OTC Setup Automation Feasibility Analysis Tools Evaluation Wing to Wing Functional System Integration Regression Stress and Performance UAT Support Mock Cut Over Parallel Automation Test Automation Framework (RATF ) Regression and Functional Test Suite GUI and non GUI based automation Test Data Generators Specialized Compliance Framework (SOX, ITIL, COSO) Internationalization Data Migration Security 9
PS Administration Capability 10 Capacity Planning Application Upgrade Architecture Performance Optimization Load Balancing Upgrades and Patches Tools Upgrade Bundles Fusion Middleware and Integration Change High System Availability Patches Database Installation and Configuration Oracle SQL Server DB2 Sybase Summary: Productivity improvements with an average of about 20% in the first year Multiple managed services infrastructure engagements at global SLA yield of 99.5% Round the clock operations with zero unplanned support down time Select Engagements: Fortune 5 managed service 24*7 outsourcing covering more than 100 P instances with production data in excess of 400TB. Complete end to end Application integration with IBM Websphere Portal using PeopleSoft Web services and WSRP Portlets. Multiple Tools and Application upgrade across different versions, applications, and geographies.
Birlasoft Solutions Implementation Solutions: End to end pre configured test scripts for PS 9 Finance, Supply Chain, ESA business modules HRMS erecruitment solutions and plug and play based vendor integration Multichannel framework solutions for email integration on ERMS-CRM Upgrade Solutions: Upgrade Toolkit for customization and impact analysis Dedicated PeopleSoft upgrade lab on various operating systems and databases Performance and Data Solutions: Excel based Data conversion tool Integration Solutions on PT 8.5 using XML Web Services and AJAX Data masking solutions for data privacy and security Automation and Performance management tools Instance verification and management tool 11
PeopleSoft Practice: Framework & Advantages Dedicated Upgrade lab POC demo for new processes, tools, and applications Pre-implementation roadmap and solutions Mature Training model Customer specific Certification Continuous growth leading to lowered attrition CoE Framework Regular health check with strong SME pool Use of Birlasoft solution accelerators Mature processes, frameworks and delivery model PeopleSoft Portal for KM Best Practice Sharing with Centralized Reusable Components Established technology helpdesk 12
Birlasoft Differentiator TCO Reduction Use of Birlasoft Solution Accelerators About 10% Reduction in Implementation Effort Controlled cost with mature stringent processes Delivery Excellence More than 99% SLA compliance at global scale Predictable delivery with less than 2% variation Minimized risk using Six Sigma and CMMI approach One Stop Solution for all Business Needs Flexibility & Adaptability Steep Ramp-Up and Ramp-Down Benefits 24 * 7 Global Development Centre Customer Tailored Certification Programs Shared Services Pay per Use Model 13
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