Pipeline Performance: Building Trust & Raising the Bar

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Pipeline Performance: Building Trust & Raising the Bar Jim Donihee, OMM CD June 19 th, 2014

Outline Relevance & Background CEPA Who are we & What do we stand for? Defining Moments Catalyst for Change How CEPA / Industry is responding Social License and Trust Concluding Thoughts

CEPA Who we Are & What we Stand For CEPA Canadian Energy Pipeline Association Funded by Industry Quasi-Independent, Credible and Trusted Voice Not a Lobby Group Focused very directly on: A Safe, Socially and Environmentally Sustainable Energy Pipeline Industry for Canadians.

CEPA Who we Are & What we Stand For Integrity First Principles - We are committed to: Safety Ensuring safe communities and workplaces The Environment Minimizing the impact of our operations on the environment and biodiversity throughout every phase of pipeline operations (design, construction, operations and retirement) Socio-Economic Benefits Creating lasting social and economic benefits to communities, regions and countries where we operate

CEPA is Committed to: We are committed to advancing a safety culture throughout our industry based on a strong foundation of leadership and continual improvement leading to zero incidents.

CEPA is Committed to: We are committed to advancing a safety culture throughout our industry based on a strong foundation of leadership and continual improvement leading to zero incidents. Prevention, Preparedness, Response

Pipeline Industry Vitals Over 60 years of operating history in Canada Safety record that is enviable around the world & which continues to improve Highly regulated industry with strict federal and provincial requirements Operate 115,000 kilometres of pipeline in Canada Transport 97% of the natural gas and onshore crude oil produced in Canada Substantial economic benefits across Canada Pipelines are a safe and environmentally sound way to transport large volumes of oil and gas over land

Liquids Pipelines Canadian Crude Oil Facts* Production: 3.2 million barrels/day Exports: 2.3 million barrels/day Value of Exports: $73.0 billion *2012 legend CEPA member pipelines proposed pipelines non-member pipelines sedimentary basin

Natural Gas Pipelines Canadian Natural Gas Facts* Production: 13.9 billion cubic feet/day Exports: 8.4 billion cubic feet/day Value of Exports: $8.7 billion *2012 legend CEPA member pipelines non-member pipelines existing LNG Terminal sedimentary basin

CEPA Members

Defining Moments

Catalyst for Change - What did these occurrences all have in common?

Why Safety Culture - What did these occurrences all have in common? Great Technology.. Strong Management Systems.. & Flawed or Absent Safety Cultures!!!

Industry Response Raising the Bar

Getting to Zero Accountability, Performance & Execution Leadership & Governance Integrity First Management Systems & Operating Practices Safety Culture Continual Improvement Leading to Zero Incidents Technology & Innovation

CEPA Board / Governance Structure Accountability, Performance & Execution Exec Committee (Past, Current, Incoming, CEO) Audit Committee CEPA Board (12 Member Companies) Empowered Decision Makers Leaders Forum External Advisory Panel Integrity First Steering Committee Exec Operations Standing Committee (SVP / VPs) Exec Business Environment Standing Committee (SVP / VPs) Damage Prevention Emergency Security Management Environment Health and Safety Pipeline Integrity Aboriginal Affairs Climate Change Land Issues Property Tax Regulatory Policy Key Changes in Governance Structures External Advisory Panel; and Integrity First Steering Committee

CEPA Integrity First

CEPA Integrity First Priority Issues Pipeline performance: Ensure pipelines are designed, constructed and operated reliably; well-maintained; and closely monitored. Safety Ensuring safe communities and workplaces PRIORITY ISSUES Employee safety Pipeline integrity Emergency management Control room management Damage prevention 2013 14 Priorities The Environment Minimizing the impact of our operations on the environment and biodiversity throughout every phase of pipeline operations (design, construction, operations and shutdown) PRIORITY ISSUES Land management Air emissions Water impacts Wildlife Noise Socio-Economic Benefits Creating lasting social and economic benefits to communities, regions and countries where we operate PRIORITY ISSUES Land use and access Economic benefits Aboriginal relations Workforce Driven by Continual Improvement Management Systems Approach

Essential Factors CEPA Integrity First growing forward Materiality Analysis Stakeholder driven, focused priority areas Accountability Common Metrics & Industry Recommended Practices (IRPs) Components - Management Systems, Self-Assessment & 3rd Party Verification Transparency Evolution towards Dis-Aggregated Reporting Condition of Membership

Safety Culture Rationale & Approach Leadership consistent, mindful and focused Reward success, investigate failure Information is actively communicated New ideas are sought, welcomed and, where appropriate, implemented promptly Learning and training is ongoing and continuous All employees are empowered and accountable for safety, and every supervisor is personally involved Mindset - The Goal is beyond compliance

Pipeline Technology Technology Roadmap & Focused Research to Increase Innovation and Technology

The Essential Foundation - TRUST Trust = Credibility + Reliability + Intimacy Self-Interest Trust Credibility ~ Technical Competence / Expertise + Reliability ~ Perceptions of Dependability, Consistency & Predictability + Intimacy ~ Closeness & Depth of the Relationship / Mutual Understanding Self-Interest ~ Perceived or Real - focus on Personal Gain / Power

Recent Progress - CEPA Board Task Forces Emergency Management Task Force Mutual Emergency Aid Agreement BC Land Based Spill Response Prevention Technology Task Force Technology Roadmap now positioned to focus

Current Progress Guidance Documents & Practices completed / underway: Pipeline Integrity Emergency Management Control Room Management (piloted) Land Agent Code of Conduct Pipeline Watercourse Management

Concluding Thoughts: CEPA members have always worked to deliver the strongest possible performance to Canadians ~ we continue to step up & raise the bar! CEPA believes in and supports strong regulatory oversight; We are committed to working with First Nations, governments and regulators; and CEPA is committed to listening and to sustaining your Trust.

Pipeline Performance: Raising the Bar Questions Jim Donihee, OMM, CD