Restructuring of The Water Industry (Malaysia s Experience)

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Restructuring of The Water Industry (Malaysia s Experience) Syed Mohamed Adnan Alhabshi President, The Malaysian Water Association JWWA International Forum on Water Supply Nagoya 30 th October 2014 (Source - SPAN & MWIG)

Content o Background to Restructuring o Asset-light Model o Quick Facts about the water services industry in Malaysia o Progress Achieved o Key Performance Indicators o NRW Levels 2005-2013 o Tariff Before WSIA o Tariff Setting Under WSIA o Key Success Factors o Moving Forward o Challenges 1

Background to Restructuring o o o o o o Since Independence in 1957, investment in water supply is the responsibility of the 13 States with loan/grant provided by the Federal Government. Faced with US2.2 billion debt, poor efficiency and poor cost recovery, water sector reforms was initiated in 2003. The Water Services Industry Act was passed in 2006 which led to formation of Water Asset Company, PAAB. The National Water Services Commission Act passed in 2006 which led to the formation of Federal regulator, SPAN. SPAN began operating in 2008. This Acts separate the function of policy making (Ministry), regulation (SPAN), asset ownership (PAAB) and service provision (State Water Company) Restructuring only applies for Penisular Malaysia. 2

Asset-light Model Before WSIA Loans owed by the State to the Federal Government shall be novated to PAAB (in consideration for the transfer of the water assets) Federal Govt Loan Commercial Loan Transfer Water Asset After WSIA Bond/ Capital Market Source for competitive funding PAAB Lease arrangement Lease payment (based on affordability) Operator Focus on Operations and maintenance of: Water treatment Distribution New Asset Lease based on operator s financial ability 3

Quick Facts Raw Water Resources 2013 State Direct Extraction From River (MLD) Storage Dams (Direct) Ground Water TOTAL (MLD) Johor 1,058 524 n.a. 1,583 Kedah 1,425 11 n.a. 1,436 Kelantan 254 n.a. 176 430 Labuan 63 3 n.a. 66 Melaka 430 223 n.a. 653 N. Sembilan 556 368 n.a. 924 Pulau Pinang 1,060 80 n.a. 1,140 Pahang 1,067 n.a. 31 1,098 Perak 808 524 n.a. 1,332 Perlis 175 41 7 223 Sabah 775 329 28 1,132 Sarawak 1,169 357 0.2 1,527 Selangor 4,432 211 n.a. 4,643 Terengganu 482 192 n.a. 674 MALAYSIA 13,753 2,866 243 16,861 4

Quick Facts Water Treatment Plants Design Align Capacity and Production 2013 State No. of WTPS WTPs Design Capacity MLD Production MLD Reserve Margin % MLD Johor 44 1,986 1,508 24.1 Kedah 36 1,300 1,326 0 Kelantan 32 480 430 10.3 Labuan 6 104 64 38.9 Melaka 8 556 487 12.5 N. Sembilan 22 793 736 7.2 Pulau Pinang 10 1,497 988 34.0 Pahang 80 1,300 1,065 18.0 Perak 46 1,789 1,215 32.1 Perlis 5 289 218 24.5 Sabah 67 1,286 1,132 12.0 Sarawak 85 1,529 1,165 23.8 Selangor 34 4,606 4,563 0.9 Terengganu 13 906 638 29.5 MALAYSIA 488 18,421 15,536 15.7 5

RM/m³ Quick Facts Average Water Tariff (Domestic) For First 20m³ 1.00 0.90 0.80 0.70 0.60 0.50 0.40 0.30 0.20 0.10 0.00 0.90 (30 Yen) 0.40 0.41 0.42 0.48 0.50 0.50 0.55 0.57 0.60 0.60 0.22 (7.3 Yen) 1RM = 33 Yen SPAN s target is to narrow the range for first 20 Meter cubic for all states over the medium term for domestic consumers 6

RM/m³ Quick Facts Average Water Tariff (Domestic) For First 30m³ 1.00 0.90 0.80 0.70 0.60 0.50 0.40 0.30 0.20 0.10 0.00 0.29 0.52 0.54 0.50 0.55 0.63 0.67 0.65 (9.6 Yen) 0.95 0.72 0.72 1RM = 33 Yen 0.90(31 Yen) Water rates should be structured to encourage conservation 7

Quick Facts Average Water Tariff (Industry) 3.50 3.00 2.50 2.00 RM/m³ 1.50 1.00 0.50 0.00 for first 80m³ for first 500 m³ 1RM = 33 Yen (97 Yen) (30 Yen) for first 80m³ for first 500 m³ 0.96 1.25 1.45 1.15 1.30 1.40 1.60 1.56 2.27 2.8 1.67 0.90 1.19 1.25 1.45 1.15 1.30 1.40 1.60 1.59 2.27 2.93 1.8 0.90 8

Quick Facts Cost of Providing Water Services Basic Cost Component (RM/m³) Treatment Distribution Raw Water Resources Energy 0.10 Chemical 0.03 Staff Costs 0.03 Maintenance 0.07 Energy 0.05 Chemical 0.001 Staff Costs 0.19 Maintenance 0.09 Protecting Quality of Raw Water Preservation of Quality of Raw Water TO BE ALLOCATED Basic Cost of Treated Water RM0.56/m³ (not include Other Costs, Capex & NRW) Costs Avg Water Tariff RM1.26/m³ 9

Quick Facts Revenue Vs Operating Expenditure - 2013 200% 150% 100% 50% 0% 89% 74% 99% 162% 98% Total Operating Expenditure/Revenue 104% 89% 145% 71% 86% 125% 98% Operation in Deficit Operation in Surplus Operating Revenue include tariff and non tariff revenue Operating Expenditure comprise (where applicable) : 1.Water treatment and distribution cost 2.Purchase of treated water 3.Purchase of raw water 4.Lease Rental to PAAB 5.Exclude finance cost, depreciation and amortization 10

Key Performance Indicators KPI Efficiency Effectiveness Sustainability Operating costs efficiency (RM/m³) Treatment and distribution optimization (least cost option) NRW losses Control and improvements Water Quality Excellent Asset Management and Planning Consumer Standard Billing Complaint Handling System Fault/Complaint Rectification Environmental Protection sludge facilities Energy efficiency Water Reuse Water Resource Protection & Availability 11

NRW Level 2005 (Pre WSIA) 013 (Post WSIA) 12

Progress Achieved Developing A Sustainable Water Services Industry continuous access to safe water at affordable rate Completed Completed Independent National Regulator On-going Transparent Tariff Setting Mechanism Creative Innovative Financing Continuous Effective and Efficient Service Delivery 13

Tariff Before WSIA Low Tariff Financial Burden to Federal Government/ State Government - Poor Quality of Service - Inefficient Service - Consumers unwilling to pay for the service Low Financial Investment revenue insufficient to fund operations and maintenance resulting in below par operational efficiency and services 14 14

Tariff Setting Under WSIA. tariff setting principles Tariffs to be determined every 3 years through a stable tariff setting framework and in consultation the Water Forum and other stakeholders Tariff setting framework that promotes efficiency and transparency provides consumers with a fair and affordable price structure ensures reasonable returns that commensurate with the risks taken by the operators 15

Tariff Setting Under WSIA... Uniform tariff setting mechanism A robust, stable and transparent framework for periodic tariff reviews The process is Transparent, Consultative, Participatory where customer s views are considered and well planned and comprehensive Regulatory accounting framework to allow benchmarking to incentivize operators 16

Tariff Setting Under WSIA. tariff review request and revision process Uniform Tariff revision process allows less room to politicize Uniform tariff revision process Stage 1 Stage 2 Stage 3 Stage 4 Operator SPAN Minister Operator 3 major stages Initiation by operator Recommendation by SPAN Approval by Minister Tariff Request Assessment & Recommendation Tariff Consultation with all stakeholders and citizen participation Approval by YB Minister/ Cabinet Gazette of water rates Consumer awareness program New tariff in effect 17 17

Tariff Setting Under WSIA tariff structure is based on Domestic Commercial/ Industrial Affordability Commercial/ industry profile of the respective states Punitive rate to prevent excessive consumption and encourage water conservation Encourage commercial/ industrial users to adopt water efficiency technology 18 18

Operating Expenditure Water Tariff Full supply costs Operating expenditure Capital expenditure Water Tariff Full-cost for Operators Capital expenditure Tariff Setting Under WSIA.balancing affordability and sustainability Other upstream costs Full Cost Recovery cannot be achieved with a one-time huge tariff increase Phased tariff increases to recover costs Current Future Short Mid Term (Year 1-10 years) : full supply cost Long Term (Year 11-30) : full cost 19

Moving Forward - Towards Better Water Services Effective regulations and increase investment to improve services Improve level of service Better consumers acceptance Increase in willingness to pay 20

CHALLENGES 1. Prolong negotiation for State to migrate - issue of valuation affordability and surrender of assets. 2. Approval for Business Plan - Opex and Capex, profit margin etc. 3. State Water Company setup. Chaired by State Chief Minister/Politician. 4. Political intervention on tariff increase. 21

THANK YOU