AC235. SAP Convergent Charging 4.1 COURSE OUTLINE. Course Version: 15 Course Duration: 5 Day(s)

AC235 SAP Convergent Charging 4.1. COURSE OUTLINE Course Version: 15 Course Duration: 5 Day(s)

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Typographic Conventions American English is the standard used in this handbook. The following typographic conventions are also used. This information is displayed in the instructor s presentation Demonstration Procedure Warning or Caution Hint Related or Additional Information Facilitated Discussion User interface control Example text Window title Example text iv Copyright. All rights reserved.

Contents vii Course Overview 1 Unit 1: Introduction 1 Lesson: Introducing SAP Convergent Charging 3 Unit 2: Core Tool 3 Lesson: Describing the SAP Convergent Charging Core Tool 5 Unit 3: Service Provider Master Data 5 Lesson: Describing Rating Logic Concepts 5 Lesson: Describing Charging Logic Concepts 5 Lesson: Describing Allowances 7 Unit 4: Customer Master Data 7 Lesson: Describing Customer Master Data 9 Unit 5: Advanced Exercises 9 Lesson: Completing the Advanced Exercises 11 Unit 6: Architecture and Integration 11 Lesson: Describing the SAP Convergent Charging Architecture 13 Unit 7: Web Services and Java APIs 13 Lesson: Describing Web Services and Java APIs 15 Unit 8: Charging Inputs and Outputs 15 Lesson: Describing Charging Inputs 15 Lesson: Describing Charging Outputs 17 Unit 9: Cross Industry Examples 17 Lesson: Describing Cross Industry Examples Copyright. All rights reserved. v

19 Unit 10: Optional Topics 19 Lesson: Describing the Refill Concepts 19 Lesson: Describing Batch Acquisition and Rating Toolset (BART) 19 Lesson: Describing the Import Export Connector (IEC) 19 Lesson: Describing Session Based Charging 20 Lesson: Using Convergent Charging as an Online Charging System (OCS) 20 Lesson: Installing SAP Convergent Charging 21 Lesson: Describing Performance Tuning 21 Lesson: Describing System Monitoring 23 Unit 11: Links and Resources 23 Lesson: Listing the Links and Resources for SAP Convergent Charging 4.1 vi Copyright. All rights reserved.

UNIT 1 Introduction Lesson 1: Introducing SAP Convergent Charging Understand the SAP Hybris Billing solution and how it is positioned in various different industries Decribe how the SAP Hybris Billing solution components interact with one another Understand the key features of SAP Convergent Charging Understand the overall data flow in a basic SAP Hybris Billing implementation example Copyright. All rights reserved. 1

UNIT 2 Core Tool Lesson 1: Describing the SAP Convergent Charging Core Tool Understand the navigation within the SAP Convergent Charging Core Tool Understand the main features within the Core Tool Understand the Functional Data Model Copyright. All rights reserved. 3

UNIT 3 Service Provider Master Data Lesson 1: Describing Rating Logic Concepts Understand the rating logic concepts used within SAP Convergent Charging 4.1 Create pricing logics in the Core Tool Understand how to create and use chargeable item classes Understand the creation and use of charges within SAP Convergent Charging 4.1 Understand the creation and use of price plans within SAP Convergent Charging 4.1 Understand the various rating components and functions that are used within SAP Convergent Charging 4.1 Understand the creation and use of counters and parameters within SAP Convergent Charging 4.1 Understand the use of rating components, type comparators, splitters, and operators within SAP Convergent Charging 4.1 Understand the creation and use of tables and macros within price plans in SAP Convergent Charging 4.1 Understand how charge plans are built by assembling previously created charges Understand the use of the technical data IDs within SAP Convergent Charging 4.1 Lesson 2: Describing Charging Logic Concepts Understand the charging concepts used within SAP Convergent Charging 4.1 Understand the concept of a charging plan as it is used inside a charge object in SAP Convergent Charging 4.1 Understand the available charging plan components used within SAP Convergent Charging 4.1 Lesson 3: Describing Allowances Copyright. All rights reserved. 5

UNIT 4 Customer Master Data Lesson 1: Describing Customer Master Data Understand the customer master data used within SAP Convergent Charging 4.1 Understand the subscriber accounts used within SAP Convergent Charging 4.1 Understand the use of provider contracts within SAP Convergent Charging 4.1 Copyright. All rights reserved. 7

UNIT 6 Architecture and Integration Lesson 1: Describing the SAP Convergent Charging Architecture Understand the architecture behind the SAP Convergent Charging application Understand how the SAP Convergent Charging application interacts with the database sitting underneath it Understand how SAP Convergent Charging integrates with other SAP applications as part of the entire SAP Hybris Billing solution Understand the key features of SAP Convergent Charging Understand the different deployment options for SAP Convergent Charging Copyright. All rights reserved. 11

UNIT 7 Web Services and Java APIs Lesson 1: Describing Web Services and Java APIs Understand the SAP Web Services available with SAP Convergent Charging 4.1 Call SAP Convergent Charging Web Services for standard provisioning operations and standard charging operations Provide a high level overview of the SAP Convergent Charging 4.1 Java API s Copyright. All rights reserved. 13

UNIT 8 Charging Inputs and Outputs Lesson 1: Describing Charging Inputs Understand the charging process concept in SAP Convergent Charging Understand the use of chargeable items as part of the charging process Understand how chargeable item classes define the structure of chargeable items Understand how chargeable item classes are mapped to consumption item classes Understand the concept of consumption item storage and how it is used on conjunction with SAP Convergent Charging Lesson 2: Describing Charging Outputs Understand the charged item class used within SAP Convergent Charging 4.1 Understand the billable item mapping used within SAP Convergent Charging 4.1 Copyright. All rights reserved. 15

UNIT 9 Cross Industry Examples Lesson 1: Describing Cross Industry Examples Understand how SAP Convergent Charging 4.1 can be used in a variety of different industries Copyright. All rights reserved. 17

UNIT 10 Optional Topics Lesson 1: Describing the Refill Concepts Understand the refill record concepts used within SAP Convergent Charging 4.1 Understand the refill record class used within SAP Convergent Charging 4.1 Lesson 2: Describing Batch Acquisition and Rating Toolset (BART) Understand the basic functions of BART Understand the acquisition and rating process using BART Understand some of the general topics relating to BART Understand how SAP Convergent Charging IEC (Import Export Connector) and SAP Convergent Charging BART work together Lesson 3: Describing the Import Export Connector (IEC) Understand the role of the Import Export Connector tool for SAP Convergent Charging 4.1 Describe how to launch scenarios Lesson 4: Describing Session Based Charging Understand the specificities and subtleties of implementing session based charging algorithms within SAP Convergent Charging 4.1 Understand the session based charging concepts in SAP Convergent Charging 4.1 Copyright. All rights reserved. 19

Unit 10: Optional Topics Understand how to handle establishment fee calculation in the context of a session based charging algorithm Understand how to handle step pricing calculation in the context of a session based charging algorithm Understand how to handle refill in the context of a session based charging algorithm Understand how to handle counter impact refilling in the context of a session based charging algorithm Understand how to manage tiered pricing with session based charging within SAP Convergent Charging Lesson 5: Using Convergent Charging as an Online Charging System (OCS) Understand how SAP Convergent Charging 4.1 can be used as an online charging system (OCS) application Understand the market trends for the use of online charging solutions Understand the use of convergent mediation as part of the SAP OCS solution Understand the use of convergent charging as part of the SAP OCS solution Understand the policy management features offered by the SAP OCS application Understand the technical architecture for the SAP OCS application Describe some customer use cases for the SAP OCS application Lesson 6: Installing SAP Convergent Charging Understand the various server components and how they interact with each other Understand the process of installing SAP Convergent Charging using SAPInst Understand the preparation steps required before installing SAP Convergent Charging using SAPInst Understand the process of installing the required databases for SAP Convergent Charging Understand where to get the installation files for SAP Convergent Charging Understand the process of installing SAP Convergent Charging using SAPInst Understand the post installation steps for SAP Convergent Charging Understand how to start and stop SAP Convergent Charging instances Understand the use of administration tools for SAP Convergent Charging 20 Copyright. All rights reserved.

Understand the release strategy and installation of support packs and patches for SAP Convergent Charging Lesson 7: Describing Performance Tuning Describe hardware sizing and deployment Describe configuration best practices Describing Parameter Tuning Describe the JVM options Identify performance bottlenecks Lesson 8: Describing System Monitoring Understand the use of monitoring tools for SAP Convergent Charging Understand the use of the Admin+ tool for SAP Convergent Charging Understand the use of logging options within SAP Convergent Charging Understand the use of advanced system monitoring topics for SAP Convergent Charging Understand the SAPCC database monitoring for SAP Convergent Charging Understand the use of Solution Manager with SAP Convergent Charging Understand the use of operation system monitoring tools with SAP Convergent Charging Understand how to troubleshoot a SAP Convergent Charging system Copyright. All rights reserved. 21